Jackson Community Mental Health – Crisis Unit

15055 N.W. 27th Avenue
Unit 1
Opa Locka, FL 33054

Jackson Community Mental Health - Crisis Unit FL 33054

About Jackson Community Mental Health – Crisis Unit

Jackson Community Mental Health – Crisis Unit, located in Opa Locka, Florida is a public alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Jackson Community Mental Health – Crisis Unit include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and inclusive treatment respecting diverse sexual orientations and gender identities.

Patients at Jackson Community Mental Health – Crisis Unit will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

Latest Reviews

ONLY GOD CAN JUDGE ME
4 weeks ago on Google
1
THE THERAPIST KEPT CONSTANTLY SAYING THAT SHE WAS A MANDATE REPORTER OVER AND OVER AGAIN TO THE POINT IT MADE MY KIDS FEEL UNCOMFORTABLE LIKE WE CAN'T TRUST HER CAUSE ANYTHING WE SAY WILL BE USE AGAINST US LIKE WE CAME FOR HELP NOT INTERROGATION THESE MENTAL PLACES ALWAYS TELLING YOUR BUSINESS AND REPORT YOU FOR AN ISSUE YOU CAN'T CONTROL LIKE AN CHILD ACTING OUT DUE TO AUTISM AND ONE THERAPIST DO VISITS ON ZOOM BUT I LITERALLY SAW PERSON IN BACKGROUND WHICH IS NOT RIGHT LIKE I THOUGHT EVERYTHING WAS CONFINDENTIAL
Response from the owner4 hours ago
ONLY GOD CAN JUDGE ME, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
April
1 month ago on Google
1
It's dirty. The people who work there aren't nice. I had to wait for a long time before I could go to the bathroom because it was filthy. I refused to use it until it was properly cleaned.
Response from the owner6 days ago
April, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
Cruz Delmazo
1 month ago on Google
5

Location

Accepted Insurance

Jackson Community Mental Health – Crisis Unit works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Contact Information

Phone icon (786) 466-2800
Building icon

15055 N.W. 27th Avenue
Unit 1
Opa Locka, FL 33054

Reviews of Jackson Community Mental Health – Crisis Unit

3/5 (21 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

ONLY GOD CAN JUDGE ME
4 weeks ago
1

THE THERAPIST KEPT CONSTANTLY SAYING THAT SHE WAS A MANDATE REPORTER OVER AND OVER AGAIN TO THE POINT IT MADE MY KIDS FEEL UNCOMFORTABLE LIKE WE CAN'T TRUST HER CAUSE ANYTHING WE SAY WILL BE USE AGAINST US LIKE WE CAME FOR HELP NOT INTERROGATION THESE MENTAL PLACES ALWAYS TELLING YOUR BUSINESS AND REPORT YOU FOR AN ISSUE YOU CAN'T CONTROL LIKE AN CHILD ACTING OUT DUE TO AUTISM AND ONE THERAPIST DO VISITS ON ZOOM BUT I LITERALLY SAW PERSON IN BACKGROUND WHICH IS NOT RIGHT LIKE I THOUGHT EVERYTHING WAS CONFINDENTIAL

Response from the owner4 weeks ago
ONLY GOD CAN JUDGE ME, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
April
1 month ago
1

It's dirty. The people who work there aren't nice. I had to wait for a long time before I could go to the bathroom because it was filthy. I refused to use it until it was properly cleaned.

Response from the owner1 month ago
April, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
Cruz Delmazo
1 month ago
5

Trishon Hanks
4 months ago
3

Adriana Henriquez
6 months ago
1

Elizabeth Rosa
9 months ago
1

Had an outpatient appointment here. Turns out it was for intake. I was not informed. Intake officer didn't exactly introduce herself. I only heard the name Maria from her supervisor. I discussed my previous history with PTSD, and how id seen another psychiatrist for it. I walk into the office and I'm immediately triggered by something there. Now I get it. That item is probably important to the intake worker so I didn't wanna say that's what was setting me off. At the same time that object triggered my symptoms and took me back to that event. I tried escaping multiple times just so I could calm down. I felt trapped in a dangerous situation and pressured to return to that place over some intake forms. I tried telling them this and they asked if I was hallucinating and if I wanted to harm myself. I'm almost POSITIVE they didn't believe me when I said I was just triggered. Maria put stuff on the forms I would've otherwise never consented to. I'm going to call to revoke the forms and cancel the next appointments since that information was filled in by another person while I was not in the best condition and had this not happened I would've had a much different response. I'm almost certain I wasn't the only person this happened to.I caught they put Post Dramatic Stress Disorder on my notes after the fact. Never have I ever felt so dehumanized. I wanted to seek help. I left feeling like a liability.

Response from the owner9 months ago
Elizabeth, We are very sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns. Please email WeCare@jhsmiami.org with your name, location, date of service, and a brief description of your experience, and a member of our staff will contact you as soon as possible. We are here to serve you and hope that we can provide a better experience for you in the future, thank you.
Lucienne Chalas
11 months ago
1

My son transferred to this facility from Jackson Memorial located 1695 NW 9th Ave. No one from the hospital notified me that he was going to be transferred to JMH Opa Locka. JMH behavioral health is one of the worst facilities in South FL. I'm his legal Guardian. I have called both locations over 25 times and no one answers the phone. How is this legal for a healthcare facility to not answer phone calls. This is absolutely ridiculous. The deserve zero stars.

Response from the owner11 months ago
Lucienne, Thank you for informing us about this matter. We are sorry to hear about your experience. For your convenience, please email us at wecare@jhsmiami.org with your name, location, date of service, and a brief description of your experience. A member of our staff will respond to you as soon as possible. We thank you for your patience and look forward to speaking with you soon.
Meibol Mas
11 months ago
1

I went to the hospital seeking help because my anxiety and OCD were affecting my daily life.I had 3 therapies with Dr Sean Oldak and everything was improving with the medication, the truth is I felt better.I had my next appointment on October 17 at 1:30 and I made it specifically looking at the calendar because I was going to be out of the country. For some reason there was a misunderstanding and they left me voicemail that my appointment was on October 7, but my phone Only WhatsApp worked, I heard the message here in Miami.I needed my medication because mental health needs monitoring and not stopping abruptly because it means returning to the same symptoms or perhaps worse.I sent an email to the doctor to make a new appointment and he never answered me, I called and left a message with a person who told me he would inform him of my situation and he never called me back, I sent him another email and nothing.I thought that a psychiatrist would have more tolerance and concern for the health of his patients but unfortunately that was not the case.Horrible experience, here I am without medications, the pharmacy contacted me for the refill and he denied it.I honestly don't understand but I would NEVER deal with him again.I went to the hospital looking for help because my anxiety and OCD were affecting my daily life.I had 3 therapies with Dr. Sean Oldak and everything was getting better with the medication, I really felt better.I had my next appointment October 17 at 1:30 and I did it specifically by looking at the calendar because I was going to be out of the country, for some reason there was a misunderstanding and they left me voicemail that my appointment was on October 7, but my phone only worked on WhatsApp, I already heard the message here in Miami.I needed my medication because mental health needs follow-up and not stop abruptly because it is returning to the same symptoms or perhaps worse.I sent an email to the doctor to make a new appointment and he never answered me, called me and left him a message with a person who told me he was going to inform him of my situation and he never called me back, I sent him another email and nothing.I thought that a psychiatrist would have more tolerance and concern for the health of his patients, but unfortunately that was not the case.Horrible experience, here I am without medicines, the pharmacy contacted him for the refill and denied it.I really don't understand but I would NEVER go back to deal with him.

Response from the owner11 months ago
Meibol, Thank you for informing us about this matter. We are sorry to hear about your experience. For your convenience, please email us at wecare@jhsmiami.org with your name, location, date of service, and a brief description of your experience. A member of our staff will respond to you as soon as possible. We thank you for your patience and look forward to speaking with you soon. Meibol, Gracias por informarnos sobre este asunto. Lamentamos saber sobre su experiencia. Para su conveniencia, por favor env�enos un correo electr�nico a wecare@jhsmiami.org con su nombre, ubicaci�n, fecha del servicio, y una breve descripci�n de su experiencia. Un miembro de nuestro personal le responder� lo antes posible. Le damos las gracias por su paciencia y esperamos hablar con usted pronto.
FRANCESCA PIERRE
11 months ago
5

I appreciate the staff working there. Nice and friendly and very understanding. I also love how they treat the patients, with respect and dignity. I recommend this place for your loved ones. Because I know how hard and critical it is to find a place you can trust for loved ones especially. Not saying there s nothing that ever happens, but things have been pretty good so far.

Response from the owner11 months ago
Hi Francesca, Thank you for your kind words and support. We will be sure to recognize our staff for a job well done. We are committed to a high level of patient care and we're pleased to hear you had a great experience. We are here to serve you and your family. Thank you!
FauxLoc Feen
1 year ago
5

Horrible place. My mom was transported there and they took down me and my family s information down. Despite us advising them she s wasn t fully aware of what s going on they transferred my mom without calling the family. They claim she s an adult but if people are sent to mental facilities obviously they might not be fully competent and families should be contacted especially if it s something as major as a change of facility. This place left us confused and made an even bigger burden on my family by not giving us any follow up. Read the reviews people they are real.Update: my mom was admitted here again a year later and idk if this place is under new management but they transported my mom to a hospital instead of giving her a mental diagnosis I m super thankful. The nurse Ms Monica was super nice to me and it just was a different experience

Response from the owner3 years ago
Hi, We take every patient and family complaint very seriously and we are sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns and learn more about the situation. Please consider contacting us directly at wecare@jhsmiami.org and a member of our staff will contact you as soon as possible. Thank you.
brian rubio
1 year ago
5

Dr. Ellis has been treating me for some time ,very caring and professional care provider. I wouldnt have any other way. Jackson Memorial Hospital should proud to have him on your team.

Response from the owner1 year ago
Hi Brian, We strive to provide the highest quality in patient care. Thank you so much for giving our center a high rating.
Nolfre 13
2 years ago
1

I can t count with the fingers of my hands and my feet how many bad experiences i have had here. From representatives hanging the phone to receptionists being really mean. My nurse was a really nice person and toguether with the security guy were the only nice people i could find. They all treat patients badly, please read the reviews and don t pay attention to good reviews with no explanation to their good experience. Its probably family and friends to the manager like we see in many google reviews.

Response from the owner2 years ago
Hi, We take every patient and family complaint very seriously and we are sorry to hear about this experience. Patient Satisfaction is important to us, so we will make every effort to address any concerns and learn more about the situation. Please consider contacting us directly at wecare@jhsmiami.org and a member of our staff will contact you as soon as possible. Thank you.
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