Hyland Behavioral Health System

10018 Kennerly Road
Saint Louis, MO 63128

(Mercy Health System)

(314) 525-7275
Hyland Behavioral Health Center MO 63128

About Hyland Behavioral Health System

Hyland Behavioral Health System operates under the Mercy health system, located in St. Louis, Missouri, provides education, prevention, and treatment services for psychiatric illness and chemical dependency covering patients of all ages – from kids to older adults. They also offer specialized dual diagnosis treatment.

Hyland Behavioral Health System offers virtual substance abuse programming, outpatient treatment, and medication assisted treatment services.

The Substance Use Recovery Program at Hyland Behavioral Health System is a virtual care experience that addresses continued opioid use by combining several elements of care. A physician trained in medication-assisted treatment administers medication to participants. A social worker addresses psychological concerns through the form of mental health care. This program is also available to those without the means to pay.

Medication Assisted Treatment provides medications along with comprehensive medical, psychiatric, and behavioral counseling. FDA approved medications are used to support withdrawal from opioid drugs and to help maintain long-term abstinence. By combining medication with mental health treatment, a greater chance of success is achieved for long-term abstinence.

The outpatient program at Hyland Behavioral Health System is for those with mental health concerns, substance use disorder, or dual diagnosis. Medication management, counseling services, case management, electroconvulsive therapy, family and group therapy are all offered.

Mental health treatment focuses on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other challenging psychiatric conditions. Individual therapy, group therapy, and family therapy all serve as ways to deliver mental health support. These services can be administered in an inpatient setting, within an outpatient setting, or at a clinical office.

Individual therapy creates the space to explore the psychological challenges associated with the addiction. With the help of a professional, individuals are given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life.

Latest Reviews

McKenzy Akers
1 month ago on Google
1
This place traumatized me. From patients saying they were going to find me when they got out to the doctors being so rude. I.hate.it.
Response from the owner3 weeks ago
Hi McKenzy, thank you for bringing this to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
Stevie Fisher
2 months ago on Google
1
horrible. that s it. don t go.
Response from the owner1 month ago
Hi Stevie, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
oOElishaOo
2 months ago on Google
4
The nurses were caring and showed me respect. I felt really comfortable being there we had a lot of activities to do instead of just laying in our beds all day doing nothing. The food there was not great could have been better but overall i feel so much more better since i left there.
Response from the owner1 month ago
Hi Elisha, thanks for taking a moment to share your feedback!

Location

Accepted Insurance

Hyland Behavioral Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
inpatient iconInpatient
Inpatient rehabs provide a safe, supportive environment for clients to focus on their recovery secure from outside distractions, stressors, and triggers. Clients receive housing, meals, and intensive clinical supervision. They also engage in extensive addiction counseling, often including group and family therapy. Many programs prioritize recovery-focused life skills training to support clients' reintegration into their home, workplace, school, and community. Evidence-based holistic therapies, such as yoga, acupuncture, meditation, hypnotherapy, or animal therapy, may also be provided.
12-step icon12-Step
12 step programs are designed to enable participants to understand and address the root causes of their addiction, accept responsibility for their life choices, and relinquish control over that which they cannot change. Participants are expected to regularly attend 12 step meetings and to be mentored in their recovery journey by a self-selected sponsor. Meetings are free, anonymous, and open to the public. A variety of formats are available, including programs for seniors, teens, family members, and nondenominational Christians.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (314) 525-7275
Building icon

10018 Kennerly Road
Saint Louis, MO 63128

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Hyland Behavioral Health System

2.31/5 (104 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
25
4
8
3
2
2
5
1
64

Reviews

4.5

I will be eternally grateful with Hyland because of what they did for me, before attending to be treated there I went to several centers but none of them can even be compared with Hyland.

Reviewed on 2/12/2019
1

They do not give two flying ----s about you. I was told there that I would be given up for adoption someday.

Reviewed on 2/24/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (102 reviews)
McKenzy Akers
1 month ago
1

This place traumatized me. From patients saying they were going to find me when they got out to the doctors being so rude. I.hate.it.

Response from the owner1 month ago
Hi McKenzy, thank you for bringing this to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
Stevie Fisher
2 months ago
1

horrible. that s it. don t go.

Response from the owner2 months ago
Hi Stevie, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
oOElishaOo
2 months ago
4

The nurses were caring and showed me respect. I felt really comfortable being there we had a lot of activities to do instead of just laying in our beds all day doing nothing. The food there was not great could have been better but overall i feel so much more better since i left there.

Response from the owner2 months ago
Hi Elisha, thanks for taking a moment to share your feedback!
Jeffrey Andrew
3 months ago
1

My friend daughter escaped while eating lunch in the cafeteria. There were 10 patients and 2 employees watching the patients. A security guard was to be present and was not. Cameras do not record and they do have a fire escape door with no alarm, however the highly secured facility lol she walked out the front door during the day. Night shift had no clue her daughter escaped when the mom called up there they were clueless. Her daughter is mentally ill and they keep trying to get her to sign paperwork which she don't understand.

S PPL
3 months ago
1

Terrible. Place. They are unsympathetic. They don't care about you. They won't give you your pain pills that your own doctor prescribed you. That isn't right and they know it. They put bugs in your food. They take your covers away. Their adult activities suck. They have one person come in for like 15 minutes. That's not enough. They're program needs alot of work

Response from the owner2 months ago
Hi, thank you for bringing your experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
Lolian Badeaux
3 months ago
1

My daughter escaped there so say highly secured facility facility. 10 patients n 2 employees watching them while eating supper in the cafeteria. And my daughter disappeared. Room mate had to tell them exactly what she was wearing. Cameras do not record according to 2 sources and that was told to the PD. Security guard was to present while patients in cafeteria and was not and no cameras in the back of the facility. I filed a missing report. No one notified night shift nor emergency room night shift that my daughter escaped. According to 2 nurses 3 ways she could of escaped. If they knew this was an issue why did they not rectify that situation. Someone can seriously get hurt. Safety plan is not in place and no patient is safe over there.

Bryan Alexander
5 months ago
1

I just visited my girl in Hyland and there were no psychiatrist or therapist in the building just nurses and pills, if you have a loved one going through a tough time this place is only going to make it worse. The guilt I feel for letting her sign consent is going to kill me

Response from the owner4 months ago
Brayn, thank you for bringing your loved one's experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.
Josh Waitulavich
5 months ago
5

Regardless of the low star rating this place has. The staff are very nice. It was exactly the facility I needed to go to during a terrible period in my life. I wish I had gone sooner.

Response from the owner5 months ago
Thank you for taking a moment to share, Josh!
Patricia Lauer
6 months ago
5

Response from the owner5 months ago
Thanks for taking the time to share, Patricia!
Christina Clark
6 months ago
2

My daughter has been here twice. The first time, someone on the staff mocked her speech delay. She was 11.. Said they couldn't understand her. The second time she harmed herself under their care and they forgot to tell me. She's 12. Definitely a minor. I talked to the psychiatrist once in 5 days. Nurses didn't update me. Social worker went several days without talking to me. I got sick and they knew I wouldn't make it to visit because I was sick and they didn't tell my daughter and allowed her to believe I didn't want to see her and because I was unable to visit, again due to illness, the social worker implied my daughter didn't have a support system. I'll do everything I can to make sure my daughter is never here again. Two stars because some staff is nice but I don't understand how this place is so awful in comparison to the Mercy on Conway.

Response from the owner6 months ago
Christina, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.
J A
7 months ago
5

I was there visiting a patient and the encounter with all staff was very professional and pleasant. They used good covid precautions, using gowns and gloves.

Response from the owner6 months ago
Thank you for taking a moment to share!
Lisa Bledsoe
7 months ago
1

First I was traumatized by the staff at the Washington Mercy ER, who immediately put 3 security guards as my jailers and they held me down so they could inject me with sedative and take my phone away from me so I couldn't call my family to let them know where I was. Then after I was sedated, they had an ambulance take me to Hyland Behavioral Health Center where they kept me sedated for two more days. When I finally woke up, I was disoriented and didn't know where I was. They did not have my permission to do anything like that. Mercy charged $700 twice for the ambulance ride to medicaid and I am aware of only one ride even though I was drugged up where I didn't even wake up for two days. Their way of treating you is not treating you. Psych doctor woke me up at 4 am for the last three mornings that I was there to see if I wanted to talk. Well of course, I wanted to talk they just had me sedated to the max. I now have PTSD so bad that any loud noise startles me and my heart rate goes up. I had to fake it to get out that horror house and the nurses just lapped it up, probably patting themselves on the back. Then 2 weeks after I was released, an ER doctor who did not have anything to do with my care at all, put a note in my chart like he had been a part of my care all along, I can't wait to see him in a dark alley. DON'T GO TO MERCY FOR ANYTHING, THEY HAVE NO MERCY AND ARE GETTING AWAY WITH TREATING PEOPLE, WHO SAID THEY MIGHT KILL THEMSELVES, LIKE A CRIMINAL. My husband committed suicide four months before I was admitted against my will and there was no empathy or sympathy whatsoever, even though he worked at that same hospital for over 17 years. SHAME ON YOU MERCY, YOU PEOPLE SHOULD LOOK AT THE WAY COMPASS HEALTH DOES IT AND MIRROR THAT. YOU ARE DOING IT WRONG!!!!!!!!!!!!!!!!

Response from the owner6 months ago
Lisa, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Hyland Behavioral Health System

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Southeast Missouri Behavioral Health
Rolla, MO (573) 364-8511

Southeast Missouri Behavioral Health

Southeast Missouri Behavioral Health is an outpatient facility that offers t... read more.
Belton VA Clinic
Belton, MO (816) 922-2161

Belton VA Clinic

Kansas City VAMC - Belton CBOC is a public clinic located in Belton, MO. Kan... read more.
Midwest Recovery Centers
Kansas City, MO (844) 894-1665

Midwest Recovery Centers

We are a behavioral health program that has both Substance Use Disorder for ... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?