Hyland Behavioral Health System

10018 Kennerly Road Saint Louis, MO 63128

(Mercy Health System)

(314) 525-7275
InpatientOutpatient
Hyland Behavioral Health Center MO 63128

About Hyland Behavioral Health System

Hyland Behavioral Health System operates under the Mercy health system, located in St. Louis, Missouri, provides education, prevention, and treatment services for psychiatric illness and chemical dependency covering patients of all ages – from kids to older adults. They also offer specialized dual diagnosis treatment.

Hyland Behavioral Health System offers virtual substance abuse programming, outpatient treatment, and medication assisted treatment services.

The Substance Use Recovery Program at Hyland Behavioral Health System is a virtual care experience that addresses continued opioid use by combining several elements of care. A physician trained in medication-assisted treatment administers medication to participants. A social worker addresses psychological concerns through the form of mental health care. This program is also available to those without the means to pay.

Medication Assisted Treatment provides medications along with comprehensive medical, psychiatric, and behavioral counseling. FDA approved medications are used to support withdrawal from opioid drugs and to help maintain long-term abstinence. By combining medication with mental health treatment, a greater chance of success is achieved for long-term abstinence.

The outpatient program at Hyland Behavioral Health System is for those with mental health concerns, substance use disorder, or dual diagnosis. Medication management, counseling services, case management, electroconvulsive therapy, family and group therapy are all offered.

Mental health treatment focuses on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and other challenging psychiatric conditions. Individual therapy, group therapy, and family therapy all serve as ways to deliver mental health support. These services can be administered in an inpatient setting, within an outpatient setting, or at a clinical office.

Individual therapy creates the space to explore the psychological challenges associated with the addiction. With the help of a professional, individuals are given the space and direction to talk about and process their emotions. Often this includes unresolved trauma, anger, depression, anxiety, and the need for more control or autonomy in life.

Latest Reviews

Ang M
1 month ago on Google
2
My child has unfortunately been here a few times. During all of these inpatient stays I have heard from the doctor twice and that was after me asking for several days to speak with them. At that time the doctor said he thought my child was on the wrong medication, would not change it but could increase the dosage. My child never showed any signs of violence until they came here and even though my child was doing worse, not better, they did nothing to help and released my child in less than 5 days. I was called less than two hours before they wanted me to pick up my child to even tell me they were releasing them. The lack in communication is horrible but the lack of help is even worse. The way the nurses talk to these children is not kind and often make rude comments and assume symptoms are being faked. My child had a symptom that the nurses criticized them for and yet it turns out it was a real issue that no one here gave any helpful attention to here. If you have another option, please take your child somewhere else. There are some nurses, very few, that made my daughter feel safe, the two stars is for them.
Response from the owner3 days ago
Hi Ang, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly. -Mercy's Social Media Team
Christine
1 month ago on Google
3
My uncle is in there , and the only bad thing is I get no updates on how he doing, I have to say it not easy to get ahold a nurse to ask questions over the phone when the phones are never answer. I have lost a lot and been hurting a lot because of personal life events, I understand I cannot take care of my uncle no longer, but I still love him. Is would be nice to get a phone call once a week.
Response from the owner3 days ago
Hi Christine, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.-Mercy's Social Media Team
McKenzy Akers
3 months ago on Google
1
This place traumatized me. From patients saying they were going to find me when they got out to the doctors being so rude. I.hate.it.
Response from the owner2 months ago
Hi McKenzy, thank you for bringing this to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Accepted Insurance

Hyland Behavioral Health System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
12-step icon12-Step
12 step programs are designed to enable participants to understand and address the root causes of their addiction, accept responsibility for their life choices, and relinquish control over that which they cannot change. Participants are expected to regularly attend 12 step meetings and to be mentored in their recovery journey by a self-selected sponsor. Meetings are free, anonymous, and open to the public. A variety of formats are available, including programs for seniors, teens, family members, and nondenominational Christians.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Steve Mackin

President & CEO

Shannon Sock

COO & Chief Strategist

Jeff Ciaramita, MD

President of Specialty Service Lines

Gavin Helton, MD

President of Primary Care

John Mohart, MD

President of Community Operations

Jennifer Brown

Senior VP & Chief Legal Officer

Catherine Codispoti

Senior VP & Chief People Officer

Joseph Kelly

Executive VP

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (314) 525-7275
Building icon

10018 Kennerly Road
Saint Louis, MO 63128

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Hyland Behavioral Health System

2.31/5 (107 reviews)
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Reviews

4.5

I will be eternally grateful with Hyland because of what they did for me, before attending to be treated there I went to several centers but none of them can even be compared with Hyland.

Reviewed on 2/12/2019
1

They do not give two flying ----s about you. I was told there that I would be given up for adoption someday.

Reviewed on 2/24/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (105 reviews)
Ang M
1 month ago
2

My child has unfortunately been here a few times. During all of these inpatient stays I have heard from the doctor twice and that was after me asking for several days to speak with them. At that time the doctor said he thought my child was on the wrong medication, would not change it but could increase the dosage. My child never showed any signs of violence until they came here and even though my child was doing worse, not better, they did nothing to help and released my child in less than 5 days. I was called less than two hours before they wanted me to pick up my child to even tell me they were releasing them. The lack in communication is horrible but the lack of help is even worse. The way the nurses talk to these children is not kind and often make rude comments and assume symptoms are being faked. My child had a symptom that the nurses criticized them for and yet it turns out it was a real issue that no one here gave any helpful attention to here. If you have another option, please take your child somewhere else. There are some nurses, very few, that made my daughter feel safe, the two stars is for them.

Response from the owner1 month ago
Hi Ang, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly. -Mercy's Social Media Team
Christine
1 month ago
3

My uncle is in there , and the only bad thing is I get no updates on how he doing, I have to say it not easy to get ahold a nurse to ask questions over the phone when the phones are never answer. I have lost a lot and been hurting a lot because of personal life events, I understand I cannot take care of my uncle no longer, but I still love him. Is would be nice to get a phone call once a week.

Response from the owner1 month ago
Hi Christine, thank you for bringing your family s experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.-Mercy's Social Media Team
Mark A Bruns
1 month ago
5

Response from the owner1 month ago
Hi Mark, thank you for sharing your feedback with us! We're thrilled to hear about your positive experience. -Mercy's Social Media Team
McKenzy Akers
3 months ago
1

This place traumatized me. From patients saying they were going to find me when they got out to the doctors being so rude. I.hate.it.

Response from the owner3 months ago
Hi McKenzy, thank you for bringing this to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
Stevie Fisher
4 months ago
1

horrible. that s it. don t go.

Response from the owner4 months ago
Hi Stevie, we d like to learn more about your experience. Please email us at socialmedia@mercy.net with details and your contact information. After we receive your email, we can put you directly in touch with our team.
oOElishaOo
4 months ago
4

The nurses were caring and showed me respect. I felt really comfortable being there we had a lot of activities to do instead of just laying in our beds all day doing nothing. The food there was not great could have been better but overall i feel so much more better since i left there.

Response from the owner4 months ago
Hi Elisha, thanks for taking a moment to share your feedback!
Jeffrey Andrew
5 months ago
1

My friend daughter escaped while eating lunch in the cafeteria. There were 10 patients and 2 employees watching the patients. A security guard was to be present and was not. Cameras do not record and they do have a fire escape door with no alarm, however the highly secured facility lol she walked out the front door during the day. Night shift had no clue her daughter escaped when the mom called up there they were clueless. Her daughter is mentally ill and they keep trying to get her to sign paperwork which she don't understand.

Sup? Watoosi
5 months ago
1

Terrible. Place. They are unsympathetic. They don't care about you. They won't give you your pain pills that your own doctor prescribed you. That isn't right and they know it. They put bugs in your food. They take your covers away. Their adult activities suck. They have one person come in for like 15 minutes. That's not enough. They're program needs alot of work

Response from the owner4 months ago
Hi, thank you for bringing your experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact you directly.
Lolian Badeaux
5 months ago
1

My daughter escaped there so say highly secured facility facility. 10 patients n 2 employees watching them while eating supper in the cafeteria. And my daughter disappeared. Room mate had to tell them exactly what she was wearing. Cameras do not record according to 2 sources and that was told to the PD. Security guard was to present while patients in cafeteria and was not and no cameras in the back of the facility. I filed a missing report. No one notified night shift nor emergency room night shift that my daughter escaped. According to 2 nurses 3 ways she could of escaped. If they knew this was an issue why did they not rectify that situation. Someone can seriously get hurt. Safety plan is not in place and no patient is safe over there.

Bryan Alexander
7 months ago
1

I just visited my girl in Hyland and there were no psychiatrist or therapist in the building just nurses and pills, if you have a loved one going through a tough time this place is only going to make it worse. The guilt I feel for letting her sign consent is going to kill me

Response from the owner6 months ago
Brayn, thank you for bringing your loved one's experience to our attention. Please email us at socialmedia@mercy.net with your contact information and a member of our team will contact your family directly.
Josh Waitulavich
7 months ago
5

Regardless of the low star rating this place has. The staff are very nice. It was exactly the facility I needed to go to during a terrible period in my life. I wish I had gone sooner.

Response from the owner7 months ago
Thank you for taking a moment to share, Josh!
Patricia Lauer
7 months ago
5

Response from the owner7 months ago
Thanks for taking the time to share, Patricia!
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