Horizon Health and Wellness

22713 S. Ellsworth Rd
Building A Suite 101
Queen Creek, AZ 85142

Horizon Health and Wellness AZ 85142

About Horizon Health and Wellness

Horizon Health and Wellness, in Queen Creek, Arizona, provides comprehensive mental and behavioral health care for youth and adults. Dedicated services are available for children, adolescents, young adults, seniors, justice-involved persons, and persons with co-occurring addiction and mental illness. They offer crisis intervention, medication-assisted treatment (MAT) for clients in opioid recovery, inpatient treatment, intensive outpatient programs (IOP), general outpatient programs (OP), and aftercare services.

Their 30-day residential treatment programs allow clients to focus on their recovery in a highly structured and supportive environment featuring around-the-clock supervision and comfortable amenities. Clients receive medical and mental health assessments and personalized care plans. They also engage in intensive individual, group, and family counseling and age-specific, recovery-focused life-skills training. Their evidence-based MAT program includes suboxone induction and maintenance. Court-mandated programs and DUI education classes are available.

Their outpatient programs encompass multiple levels of care aligned with clients’ evolving needs and include continuing addiction counseling, recovery education, and ancillary services.

Their aftercare programs enable complete wraparound support and may include step-down support, employment and housing assistance, vocational training, and referrals for additional services.

Horizon Health and Wellness works with most major insurance providers, including Aetna, Arizona Complete Health, Cigna, Care1st/One Care, Magellan, United Healthcare, and Mercy Care. They also accept TRICARE, Medicare, and Medicaid. Contact your provider to verify coverage, because out of network benefits can vary. Financial assistance is available.

Latest Reviews

Arcturus 82
2 months ago on Google
1
Honestly am not happy with this place, and will probably end up switching. The receptionists are polite and professional, but the PA I was seeing was most certainly not. Hopefully they hire someone more qualified for the job.
Response from the owner1 month ago
We value your feedback. Thank you! Please reach out to us directly so we can make it right.
A G
3 months ago on Google
1
the appt scheduling is through an off site call center & they will leave you on hold for an hour no cares in the world. fianc was just trying to get a prescription refilled through his provider and did not have any direct number.
Response from the owner2 months ago
We are sorry that you experienced longer than usual hold times. Our customer care center is now fully staffed and wait times will be shorter going forward!
Duane James
6 months ago on Google
1
I was informed that the mental heath and physatric wards system was broken, damaged, and not helpful. Without proper evaluation, I was used as an experiment to test prescription medicine without corrective measures, plans, and guidelines. They take it upon themselves to watch your house and stalk you without your awareness. As well as use neighbors to watch your day to day activites without helping better the situation of humanity. Proper paperwork was never provided for me to use their services. The evil minds of the workers, bosses, and consultants will force you to do things and sign paperwork that may lead to more harm of natural elements. I will update as needed. Would not recommend for black patients or studies.
Response from the owner5 months ago
We are committed to addressing any issues promptly to enhance the quality of care and support we provide. We are dedicated to continuously improving our services and a member of our team will be reaching out to you. Thank you for bringing your concerns to our attention.

Location

Accepted Insurance

Horizon Health and Wellness works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

CareFirst
AHCCCS
Allwell
Health Choice
Mercy Care
University Care Advantage

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • car iconPrivate Transportation

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 233324

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (833) 431-4449
Building icon

22713 S. Ellsworth Rd
Building A Suite 101
Queen Creek, AZ 85142

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Horizon Health and Wellness

2.36/5 (36 reviews)
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Reviews

1

The staff needs more training, I was going there was hard to make my appointment very slow service.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (35 reviews)
Arcturus 82
2 months ago
1

Honestly am not happy with this place, and will probably end up switching. The receptionists are polite and professional, but the PA I was seeing was most certainly not. Hopefully they hire someone more qualified for the job.

Response from the owner2 months ago
We value your feedback. Thank you! Please reach out to us directly so we can make it right.
A G
3 months ago
1

the appt scheduling is through an off site call center & they will leave you on hold for an hour no cares in the world. fianc� was just trying to get a prescription refilled through his provider and did not have any direct number.

Response from the owner3 months ago
We are sorry that you experienced longer than usual hold times. Our customer care center is now fully staffed and wait times will be shorter going forward!
Duane James
6 months ago
1

I was informed that the mental heath and physatric wards system was broken, damaged, and not helpful. Without proper evaluation, I was used as an experiment to test prescription medicine without corrective measures, plans, and guidelines. They take it upon themselves to watch your house and stalk you without your awareness. As well as use neighbors to watch your day to day activites without helping better the situation of humanity. Proper paperwork was never provided for me to use their services. The evil minds of the workers, bosses, and consultants will force you to do things and sign paperwork that may lead to more harm of natural elements. I will update as needed. Would not recommend for black patients or studies.

Response from the owner6 months ago
We are committed to addressing any issues promptly to enhance the quality of care and support we provide. We are dedicated to continuously improving our services and a member of our team will be reaching out to you. Thank you for bringing your concerns to our attention.
Monica Santini
1 year ago
4

Anahi Villa
1 year ago
1

THE WORST EXPERIENCE. receptionist are very rude. do not come here

Response from the owner1 year ago
Hi Stephen. I am sorry about your negative experience at Horizon Health and Wellness. We pride ourselves on great customer services and care. If you would like to share more about your experience, please email me at Marcom@HHWaz.org so that we can review internally to improve our practices. Thank you.
Erin Bell
1 year ago
5

I use primary care and mental health here. My case worker was amazing. I was scheduled right away. I have Sabrina, Thomas and Barry and they have listened to all my concerns and have addressed them! I had cvs issues and they called and took care of it same day!!!! I missed an appointment sick and they called to check on me asked if I needed anything!!!!!! I m definitely gonna keep coming here!!! Front desk is very kind as well! I believe it s Alex that takes the blood pressure and takes you to room, she makes me feel like were family hahaha great person!!!! Thank you all for such great care and listening and addressing health issues that no other place would listen too!!!!

Response from the owner1 year ago
Thank you so much for your positive review. We take caring for our patients very seriously and are so happy to hear that our staff went the extra mile to make your experience so positive.
Nicole Wheeler
1 year ago
2

Representatives will not let you speak and explain. All they do is talk over you.

Response from the owner1 year ago
Nicole, I am sorry to hear that you have had a negative experience. I would like to hear more about this experience so that we can improve our customer service experience. Would you mind sending me an email so I can get more details so I can forward the concerns to the right leadership to address? My email is Marcom@hhwaz.org We really do value and appreciate all feedback and want all of our members to receive outstanding experiences at Horizon Health and Wellness. Thank you.
Sara Bisel
1 year ago
4

The administration here is great. My boys have both had excellent service from two different providers

Response from the owner1 year ago
This is so wonderful to hear. Thank you Sara for your review. We appreciate you.
Tyler Robbins
1 year ago
1

Canceled my appointment an hour and a half beforehand and couldn t reschedule me until 3 weeks from now in the middle of the work week.

Teri Weibel Vrable
1 year ago
1

I've been seeing Thomas for meds management only. I only asked for call backs 3 times. Always it was a prescription matter. He never returns calls. The last time was really important. I was in the hospital from a bad fall. Concussion. The doctors wanted to know if my meds interaction could be a reason for all my falls. I've been having many. It would gave been a 5 minute conversation. Once again he never called back even though I left a detailed message. I had been going there for years. That's was the last time. I doubt anyone there cares.

Jasmin Toscano
2 years ago
2

Went once, horrible. Don't go to Dr. Diaz. Changed clinics.

Hannah Ray
2 years ago
1

I had a terrible experience with one of the receptionists. I was struggling to make an appointment because of communication issues. I missed one appointment, and had called to reschedule. Carla answered and proceeded to scold me on missing an appointment, and then told me that I wouldnt be seen for 2 months. All I needed was a check in on how my meds were working. I was out of prozac so I asked if I could be connected to Emily so I could at least get a refill and she said she would connect me to an MA and then hung up w no connection. I called again and a different receptionist answered and got me an appointment that same week. Another instance I scheduled an appointment, got an appointment card, and then when I went in I was told I had the wrong date and came a day early.

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