Holyoke Medical Center

Holyoke, Massachusetts

575 Beech St
Holyoke, MA 01040

(413) 534-2500

About Holyoke Medical Center

The Center for Behavioral Health is part of Holyoke Medical Center in Holyoke, Massachusetts. They offer inpatient and outpatient services for adults who’re facing mental health or substance abuse issues. They’re in network with most private insurance plans as well as Medicare and Medicaid.

I like that this center takes a whole person approach to recovery. When you first reach out for help, they’ll work with you closely to understand your mental, physical and emotional needs. Then, they’ll create a customized treatment plan to support you every step of the way.

Their most intensive level of care is their inpatient treatment program. If you need round the clock supervision and support, you’ll enroll in one of these units. This is a short term treatment solution that provides psychiatric hospitalization to help jumpstart your recovery. During your time on site, you’ll work with a multidisciplinary team of providers including nurses, psychiatrists, social workers and therapists. Some of the services you may engage in include individual and group based therapy sessions, medication management and psychiatric evaluations.

When you’re ready to step down to outpatient care, they offer several levels including partial hospitalization and intensive outpatient programs. These programs center on group based therapy, including specialized sessions for people who are dealing with co-occurring addictions and mental health conditions.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • medicaid iconMedicaid
  • medicare iconMedicare
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

aftercare iconAftercare Support

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

User icon Programs

Teen Program

adult-program iconAdult Program

men iconProgram For Men

women iconProgram For Women

young-adult iconYoung Adult Program

Seniors Program

hearing iconHearing Impaired Program

House check icon Settings & Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Shield icon Insurance

Our Policy: Holyoke Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

couples-therapy iconCouples Therapy

Couples therapy in Massachusetts is a short term therapy designed to equip you both with the skills you need to address conflicts and challenges in your relationship. During sessions, your counselor may meet with you individually and together.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

medical-detox iconExperiential Therapy

During experiential therapy, clients process their emotions and situations from the inside out. This is different than the outside in approach of talk therapies. Experiential methods include art, music, equine therapy, and drama, which allow creative expression and personal interaction.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Check icon Accreditations

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Phone icon Contact

Phone icon (413) 534-2500
Building icon

575 Beech St
Holyoke, MA 01040

Call Now - Help is Available
Get Help Now - 617-862-0388
Question iconSponsored
Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews

2.7 (260 reviews)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted

Google Rating

2.7 (260 reviews)
Pamela Horan
1 month ago
4

Marie Oreto
1 month ago
4

This hospital is always busy, I think they are ok with patients. The nurses are not

Dalhi Rivera
2 months ago
5

Ericka Roman Rivera
2 months ago
1

The wait in the emergency room is long, some nurses are pedantic and poorly educated, not because they have treated me badly, but rather because they have treated other patients. Before they were more human.

Raphy Hodge
2 months ago
5

A QUITE LARGE HOSPITAL, A VARIETY OF HEALTH PROFESSIONALS, VERY CLEAN AND A LARGE CAR PARKING LOT.......

Kalika
2 months ago
1

Doctors are a joke here. Reason why I get treatment from somewhere else then they get mad when you do but the doctor told me straight up they know nothing about women s bodies then how are you working at a hospital? Next time I ll just bleed to before I come here

Anne Labrie
2 months ago
2

Most of the staff is wonderful working under very difficult circumstances. Covid isn t a joke.Thank you to the people who contacted me about my problem with my visit.FIX IT. That s it in a nut shell. No more calls to ask me what you can do fix it.Now start listening to others like me with compassion. It s sad others have had the same experience.Read your reviews. It s in black and white. I am not a rarity.So don t act like this is new. Fix. It. Thank you.I f you ve talked with the person who tried to toss me out before I was seen then You Have Done Your Job.Hopefully it will help others.My special thanks to nurse Betzy you cared.Yes name the people who do their best along with those who may have did you wrongHopefully the good people will rise and be recognized too.

Response from the owner2 years ago
Thank you for your comments, they have been shared with members of our team. If you would like to discuss your dissatisfaction further or with specifics, you may call our Concern Line at 413.534.2727.
D G
2 months ago
1

Apparently, you can t go on maternity leave without HR messing up your job when you return to work

Sayre Hulseberg
3 months ago
4

Long wait for regular appoint ment. Over 35 minutes in waiting room then another 15 in room waiting again for Dr to come in . ..previous appointment had to wait over one hour. Not happy ! But do like Dr , staff, and location. All appointments were made previously.

David Griggs
3 months ago
1

Bryan M.
3 months ago
5

Great Hospital they take great care of my Grandma easy in and easy out with plenty of parking

Tracey Powell
3 months ago
4

Went in sick they took good care of me

No reviews matching the selected filter!

Nearby Featured Providers

Pine Street Inn
Boston, MA (617) 892-7893

Pine Street Inn

Pine Street Inn offers a post-detox residential treatment for adult male wit... read more.
Lahey Health Behavioral Services – Cape Ann Adult Behavioral Learning Center
Salem, MA (978) 524-7133

Lahey Health Behavioral Services – Cape Ann Adult Behavioral Learning Center

Lahey Health Behavioral Services - Cape Ann Adult Behavioral Learning Center... read more.
Riverside Community Care
Newton, MA (617) 969-4925

Riverside Community Care

Riverside Community Care is a non-profit organization located in Newton, MA.... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Holyoke Medical Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?