Holy Family Hospital – Haverhill

140 Lincoln Ave Haverhill, MA 01830
DetoxInpatientOutpatient
Holy Family Hospital at Merrimack Valley MA 1830

About Holy Family Hospital – Haverhill

Holy Family Hospital – Haverhill, located in Haverhill, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Holy Family Hospital – Haverhill include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and treatment integrated with HIV/AIDS care, ensuring comprehensive health management.

Holy Family Hospital – Haverhill has received accreditations from The Joint Commission.

Latest Reviews

Ismah Issy Khan
3 weeks ago on Google
5
PLEASE SAVE THIS HOSPITAL FROM BEING CLOSED. This is the only hospital where you can be seen and released within a reasonable time frame. The staff are kind, knowledgeable, and helpful. I have had harrowing experiences at other hospitals. Never this one. I do wish they d clean up the waiting room a little though.
aileen camacho
1 month ago on Google
1
Recent visit ER one nurse was extremely nice, this hospital needs more funding to be able to comply with amount of patients that come through here for just one doctor alone. The appearance of the rooms and waiting are can have a better appearance, it s very depressing. Governor let s give this hospital some funding to make improvements by beginning of 2025. They can use the help.
John Doughnuts
1 month ago on Google
1
I paid a visit to the ER after sustaining an injury to my right arm. The woman checking me in was very kind and helpful, however when I passed through those doors to enter the ER things took a turn. After explaining how I injured my arm the lady nurse started talking in a condenseding manor to me. "You really hurt your self doing that?" And carried on talking to me in a belittling manor. I got the x-rays and then sat in the ER for 45 minutes and witnessed how the nurses( not all but majority of them) seemed to wind up the patients talking down to them with an attitude. They seem to hate there job and take some kind of pleasure in making patients upset to create drama. I would very much recommend there be an internal investigation because I will never go back to.this ER with grown women acting like children pushing people's buttons for their own entertainment.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9 / 10

Location

Accepted Insurance

Holy Family Hospital – Haverhill works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
24-hour icon24-Hour Clinical Care
Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff & Accreditations

Staff

Christine M Basil, MSN, RN

VP of Nursing & Operations & Site Administrator

William Goodman, MD, MPH

VP of Medical Affairs

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (978) 374-2000
Building icon

140 Lincoln Ave
Haverhill, MA 01830

Reviews of Holy Family Hospital – Haverhill

3.99/5 (800 reviews)
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523
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Reviews

1

This placing was absolutley horrific. They did nothing for my mother that was sent there for depression, she actually came out worse than when she went in. I had to tell the doctors and nurses to either change her medication or add more. She was back in the hospital within ... Read More

Reviewed on 10/28/2019
3

Night staff on 4 th floor was rude and negligent. Asking for help made them angry!

Reviewed on 9/20/2019
2.5

The staff is rude, and people here don't understand the meaning of rehab because I don't feel like they have the patience or that they are remotely interested in my recovery.

Reviewed on 12/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

Ismah Issy Khan
3 weeks ago
5

PLEASE SAVE THIS HOSPITAL FROM BEING CLOSED. This is the only hospital where you can be seen and released within a reasonable time frame. The staff are kind, knowledgeable, and helpful. I have had harrowing experiences at other hospitals. Never this one. I do wish they d clean up the waiting room a little though.

aileen camacho
1 month ago
1

Recent visit ER one nurse was extremely nice, this hospital needs more funding to be able to comply with amount of patients that come through here for just one doctor alone. The appearance of the rooms and waiting are can have a better appearance, it s very depressing. Governor let s give this hospital some funding to make improvements by beginning of 2025. They can use the help.

John Doughnuts
1 month ago
1

I paid a visit to the ER after sustaining an injury to my right arm. The woman checking me in was very kind and helpful, however when I passed through those doors to enter the ER things took a turn. After explaining how I injured my arm the lady nurse started talking in a condenseding manor to me. "You really hurt your self doing that?" And carried on talking to me in a belittling manor. I got the x-rays and then sat in the ER for 45 minutes and witnessed how the nurses( not all but majority of them) seemed to wind up the patients talking down to them with an attitude. They seem to hate there job and take some kind of pleasure in making patients upset to create drama. I would very much recommend there be an internal investigation because I will never go back to.this ER with grown women acting like children pushing people's buttons for their own entertainment.

Emily S
2 months ago
1

Everytime I go to this emergency room they are unprofessional and your needs are never met. I could write countless reviews from my own experiences or my relatives. Avoid if you have other options.

Jennifer
2 months ago
1

I felt a drop in my upper spine and immediately lost the ability to walk for three days and I had no phone, after three days I started having uncontrollably muscle spasms in my legs and went numb from the waist down and was incontinent and trying to walk was very difficult and exhausting.After three and a half months without improvement I went to Holy Family Hospital in Haverhill, one male nurse was nice and one doctor who told me I had a bladder infection and severe spinal stenosis, everyone else treated me like trash, I checked myself out against medical advice because the ambulance that was to take me to the Methuen Hospital had not been available for several days.At the Methuen hospital it was found I needed emergency medical surgery on my spine. After surgery I was still incontinent and no one would answer my call bell when I needed my bed sheets changed so I changed the sheets on the bed myself and ended up in a great deal of pain after. I am grateful for the surgery. It's been a year this month since surgery and I am still working on my stamina with walking and standing.

Lenny Cavallaro
2 months ago
5

I can offer nothing but superlatives for everyone: doctors, nurses, and supporting staff. I received excellent care and can definitely give Holy Family Hospital -- Methuen (MA) -- my strongest endorsement.

Alexandra Soto
2 months ago
1

My kids father was seen today at the Methuen location, for high bp, 180/111 he was not given any medication to treat the bp. He also had genital bleeding. Not once a medical staff checked the bleeding concern. Two of the nurses were on the computer shopping for clothes. The physician was rushing, gave no time for the patient to ask any questions.It is very sad to see that people are not in the medical field to help and make a difference.

Rebecca Wright
2 months ago
1

Honestly terrifying. Haverhill location is like walking into American Horror story. Dirty floors and beds. When my husband went there to get his appendix checked they made him pee in a cup then hold it in the waiting room. I made us leave after seeing that and a cleaning staff open a bottle of cleaning solution, toss it on the bathroom floor, then close the door and walk away. The staff and people seem nice but idk I m terrified of going to this hospital. I drive 30 mins to Anna Jaques or Lahey.

Maria Cecilia Branco Pereira
3 months ago
5

Marc Alper
3 months ago
5

Was very comforting knowing i was in very qualified hands

M. Y
3 months ago
1

MINKU
3 months ago
5

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