I was doing a procedure with the customer service staff and they lost most of the papers that I had already given them, they looked for two weeks and nothing, I had to regather the papers and deliver them again. What a waste of time.
About Hillcrest Medical Center
Specialty rehab programs at Hillcrest Medical Center include age-sensitive addiction treatment considering health and life-stage issues of older adults, accessible addiction treatment using sign language and adapted communication methods, and treatment integrated with HIV/AIDS care, ensuring comprehensive health management.
Latest Reviews
12/24/24 Tested positive for Covid and at 2pm tried to contact my PCP Dr. Carradini to get a RX for paxlovid .No surprise, being Christmas Eve, Dr Carradini had left for the day and we were told the' on call' doctor would be in at 3pm. My wife a retired RN was on hold till 5pm and no one ever answered. She and my daughter, also a RN called anyone they could think of and finally a Dr at OK Heart called in the RX only to be told the pharmacy was out. Pharmacies all across Tulsa, Broken Arrow, Owasso all were closing at 5pm for the holiday. I know because we called them all.The breakdown is the 'on call' physician. where was he/she?If you respond please don't placate me with 'how sorry you are' or'we'll .look into it' just explain why no one was covering for my PCP. Sincerely, Terril Allyn
Response from the owner1 week ago
Hi Terril, thank you for bringing this to our attention. We want to connect with you to learn more. Please contact us at socialmedia@ardenthealth.com with your phone contact information and any additional details regarding your experience. Please include the clinic location in the subject line of the email. Thank you. - Kacey
My stay was extended due to my body processing the procedure. The post op care was outstanding. There may have been a few incidents where I felt like I was forgotten about but I don t know how many patients my nurses and techs were managing. Very professional group of medical staffing.
Response from the owner4 days ago
Hi, Matt. Thank you for taking the time to provide your review and feedback. It's appreciated. We will be sure to share this with our team. - Kacey
I had a full hysterectomy on December 17th, and when i was taken to my room, #2952, for my overnight stay, I had the most amazing RN, Rachel. You can tell that she cares. The two techs I had were amazing as well. First, I had Niesha, then Alyssa (I apologize for possibly spelling the names wrong).They make a great team and take wonderful care of their patients!
Response from the owner4 days ago
Hi, Stephanie. Thank you for taking the time to provide your review and feedback! It's appreciated. We will be sure to share this with our team. - Kacey 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
8.9 / 10
Gallery
Location
Accepted Insurance
Health Choice
Community Care
Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Inpatient Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Contact Information
(918) 579-1000 
1120 South Utica Avenue
Tulsa, OK 74104
Get Help Now - 918-217-8312
Who Answers?
Who Answers?
