Highlands Community Mental Health

610 Campus Drive
Suite 100
Abingdon, VA 24210

Highlands Community Mental Health VA 24210

About Highlands Community Mental Health

Highlands Community Mental Health, located in Abingdon, Virginia is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Highlands Community Mental Health include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Roger Horton
2 months ago on Google
1
They make home visit appts and then don't show up. Not even a phone call.
Nate D.
6 months ago on Google
1
Per the director as of today :" it always throws red flags when a patients family member or spouse contacts us to find out treatment and or medical about patient, it detremental to the patient I believe"Now keep in mind folks even with a medical info release the director has basically stated that anyone as a family member or spouse does not have any rights to know about how there loved ones are being treated at this facility and that a patients family member or spouse is automatically considered a threat or aggressive" ..This was the response I was given from the so called director She was automatically offended and irate the minute I mentioned to her that one of her employees was legally out of line. This company goes above and beyond to cover themselves from any legal liabilities or lawsuits.Human rights and civil commitment procedures does not apply to highlands community services either im guessing .Im sure the sheriffs dept has had appropriate CIT training as well from highlands , .
Zecookiebee_ Bee
8 months ago on Google
1
Had a mental breakdown and police brought me here against my will. Told me the consultation is free the 1st time and to be put in confinement around $500. I ended up sitting alone in a room and having casual conversation. No consultation or anything. Now I have a $547 bill with no information. I was told they can call me on a Monday at 8am and check in and even help me get therapy. And that didn't even happen. This place is a joke. With all due disrespect I hope your dog gets sick on your new shoes

Location

Accepted Insurance

Highlands Community Mental Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (276) 525-1550
Building icon

610 Campus Drive
Suite 100
Abingdon, VA 24210

Reviews of Highlands Community Mental Health

2.76/5 (37 reviews)
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Reviews

1.5

The staff is rude and unprofessional, they disorganized and irresponsible I wouldn't recommend .

Reviewed on 1/28/2019
2.5

The staff is unprofessional, and I think they've messed up my prescription more than once

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (35 reviews)
Roger Horton
2 months ago
1

They make home visit appts and then don't show up. Not even a phone call.

Nate D.
6 months ago
1

Per the director as of today :" it always throws red flags when a patients family member or spouse contacts us to find out treatment and or medical about patient, it detremental to the patient I believe"Now keep in mind folks even with a medical info release the director has basically stated that anyone as a family member or spouse does not have any rights to know about how there loved ones are being treated at this facility and that a patients family member or spouse is automatically considered a threat or aggressive" ..This was the response I was given from the so called director She was automatically offended and irate the minute I mentioned to her that one of her employees was legally out of line. This company goes above and beyond to cover themselves from any legal liabilities or lawsuits.Human rights and civil commitment procedures does not apply to highlands community services either im guessing .Im sure the sheriffs dept has had appropriate CIT training as well from highlands , .

Zecookiebee_ Bee
8 months ago
1

Had a mental breakdown and police brought me here against my will. Told me the consultation is free the 1st time and to be put in confinement around $500. I ended up sitting alone in a room and having casual conversation. No consultation or anything. Now I have a $547 bill with no information. I was told they can call me on a Monday at 8am and check in and even help me get therapy. And that didn't even happen. This place is a joke. With all due disrespect I hope your dog gets sick on your new shoes

Bird SharkRawr
8 months ago
1

If you are looking for help with ADHD or Autism, do not even call this place. Went through a whole intake and I know I have PTSD, but I also have a literal list I made that took me months of research to put together of why I believe I need this testing, also loads of my family is already diagnosed so it makes sense to look into it, especially since nothing else has ever fit and I finally got it narrowed down to two things to look into and I was told it s PTSD. Only found out from a different employee later that I was dismissed and made to feel like my concerns aren t worth being taken seriously because this place doesn t do the testing and instead of telling me that on the phone, they put me through an hour and half of someone constantly saying ok we only have an hour and a half and you keep getting off track (HMMM IS THAT YET ANOTHER SIGN I HAVE ADHD!!!) and then to tell me it s PTSD. I know I have PTSD, duh! So I don t know if they have a rule for intake that employees can t say ADHD or Autism, but it came across like that. It was like everytime I mentioned it she didn t hear me because it wasn t even acknowledged. I kept thinking ok she will address it at the end, nope. Never once said we can t do that testing. The amount of time and research and courage it took to even make that phone call only for it to fall on deaf ears. I seriously considered ending it that day after I got off the phone. I felt so many horrible things about myself because of the professional on the other end of the line. This was the second time I tried to get help there. I should never have called them. No mental health place has ever made me feel as awful about myself and the possibility of good mental health care as Highlands has. I m thankful and lucky my PCP knew of someone that does the testing I need.

Juni Bailey
10 months ago
5

Wonderful!! They have helped me so much!! Especially Chloe!!

Morgan Maxwell
1 year ago
5

Lisa Snead
1 year ago
4

Richard Wrynn
1 year ago
1

Andrew McElroy
1 year ago
1

Received exceptionally terrible care recently as a patient in Abingdon and Danville hospitals. Ha-lands as they are called is in my estimate an extremely dysfunctional and bureaucratic mess to the point of fraud/waste/abuse. Social workers and case workers assigned to me were an ever-rotating cast of incompetent actors.

Erin Wiles
1 year ago
5

Highlands has been a remarkable help for me and my family with tons of resources available and if they can't help with something, they will help you find someone who can! I also receive mental health services through highlands that has changed my life for the better dramatically! So grateful for highlands and their fantastic staff!

Justin Underwood
1 year ago
1

There is a shortage of mental health help in our area, but if you can help it, go anywhere but Highlands. There are probably a number of capable employees there, but their administration and business management is disgusting. Their practice puts profit in front of care.

Brittany Alexander
1 year ago
1

Went seeking mental help, and they evaluated me. Told me I was fine and sent me on my way, 2 or 3 days later I ended up driving myself to a mental institution. And they evaluated me, and kept me for a week. So obviously I wasn't fine, in my opinion highlands is a joke. I would not recommend!

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