Henderson Behavioral Health

2900 West Prospect Road
Tamarac, FL 33309

Henderson Behavioral Health - New Vistas FL 33309

About Henderson Behavioral Health

Located in Tamarac, Florida, Henderson Behavioral Health – New Vistas is a drug and alcohol treatment center that supports adults with substance use disorders. They also provide valuable community resources, such as referrals, mental health services, and primary medical care.

The addiction-related services offered at Henderson Behavioral Health – New Vistas include mental health assessments, outpatient programs, counseling, co-occurring disorders outpatient programs, veterans program, and case management.

Mental Health Assessment and Counseling
Assessments help clinicians to evaluate mental health and devise an appropriate treatment plan in collaboration with the client. Counseling therapies are available on an individual, group, and family basis.

Intensive Outpatient Program (IOP) & Dual-Diagnosis IOP
Outpatient is for individuals over 18 who need addiction treatment, but don’t need 24-hour care, and is most suited to individuals with moderate or severe substance use disorders and those with co-occurring conditions. The program is held for three to four hours, three days a week – there are also evening options for those who work or have commitments during the day. Treatment includes individual and group counseling, skills development groups, psychiatric treatment for dual-diagnosis participants, and recovery meetings.

Veterans Program
Veterans and active-duty military personnel often have specific addiction treatment needs. Using a trauma-informed approach, clinicians provide individual and group counseling, psychiatric care, family services, recovery meetings, and aftercare.

Case Management
Oftentimes, individuals with substance use disorder, or co-occurring disorder, may need support to navigate systems and coordinate services. This is something case managers can assist with, support individuals to arrange care, make referrals, and access resources.

Latest Reviews

Tony p Genius
1 month ago on Google
5
Antonia Valladares
1 month ago on Google
5
VALE st/N
2 months ago on Google
1
I rarely write reviews for a place but I just felt it was important that I warn others to not come here. This facility gave me one of the most traumatic experiences that I now have to live with for the rest of my life. I had originally called to just vent and talk about my problems and then I was given the information about this place and reached out for help only for them to trap me in a facility for a week even though I was compliant and not having any major illnesses. They put me in an area with someone who had hiv and severe illnessess which put myself at risk. They take advantage of the unfortunate and it just breaks my heart. Patients complained that they haven t went outside all month when you ask for simple things like shower gear or a toothbrush they say we ll give it to you later and then never do. They don t even give us bodywash to wash ourselves with they give us hand soap. Can t even talk to your family members in peace without them listening in and writing down notes. You also can t show emotion because if you do nurses will extend your time there in the facility for another week. My time here made me feel worst to be honest then I did before I came there. Very few workers genuinely care most of them have a huge attitude. There s hardly no activities only thing to look forward to is food and medication. They have no games and offer no consistent or substantial therapy for these individuals who need it most. This place is literally only a couple steps above prison because of them I have a huge mistrust with the mental health system I would never let any of my family members come to this place. I really hope this place gets looked into and shuts down there were so many things i saw that were unethical.

Location

Accepted Insurance

Henderson Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare
heart-hands iconIntervention Services
Intervention Services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need. Immediate, intensive, crisis-oriented and solution-focused individual and family therapy that takes place in the home environment. The goal of this program is to divert hospitalizations.
medically-assisted-detox iconMedically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from mental ilness also suffer from substance abuse illnesses. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person’s addiction in addition to mental health treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During couples therapy in Florida, your therapist will take steps to get to know you, help you identify feelings, explore the past, develop solutions, and help you learn skills to manage relationship challenges. This process will allow you to work through conflict and strengthen your relationship.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

nutritional-therapy iconNutritional Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 20817

Contact Information

Phone icon (954) 731-1000
Building icon

2900 West Prospect Road
Tamarac, FL 33309

Edited by:
Nikki Seay

Reviews of Henderson Behavioral Health

2.8/5 (40 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (40 reviews)
Tony p Genius
1 month ago
5

Antonia Valladares
1 month ago
5

VALE st/N
2 months ago
1

I rarely write reviews for a place but I just felt it was important that I warn others to not come here. This facility gave me one of the most traumatic experiences that I now have to live with for the rest of my life. I had originally called to just vent and talk about my problems and then I was given the information about this place and reached out for help only for them to trap me in a facility for a week even though I was compliant and not having any major illnesses. They put me in an area with someone who had hiv and severe illnessess which put myself at risk. They take advantage of the unfortunate and it just breaks my heart. Patients complained that they haven t went outside all month when you ask for simple things like shower gear or a toothbrush they say we ll give it to you later and then never do. They don t even give us bodywash to wash ourselves with they give us hand soap. Can t even talk to your family members in peace without them listening in and writing down notes. You also can t show emotion because if you do nurses will extend your time there in the facility for another week. My time here made me feel worst to be honest then I did before I came there. Very few workers genuinely care most of them have a huge attitude. There s hardly no activities only thing to look forward to is food and medication. They have no games and offer no consistent or substantial therapy for these individuals who need it most. This place is literally only a couple steps above prison because of them I have a huge mistrust with the mental health system I would never let any of my family members come to this place. I really hope this place gets looked into and shuts down there were so many things i saw that were unethical.

Anais Peters
2 months ago
5

gary wolf
4 months ago
1

These are the most incompetent and uncaring individuals in the mental health field. I feel sorry for anyone that has to deal with their staff or the equally incompetent Genoa pharmacy.

Michele Martinez
7 months ago
5

I have been with Henderson for many many years and I am Blessed to say that I am very happy with my service I currently receive from Henderson. They have friendly staff and the Pharmacy is onsite with knowledgeable techs which are also very friendly. I would definitely recommend Henderson as I feel they are a great help to my issues.

Melon
9 months ago
1

Every psychiatrist I ve had at this place is either negative, incompetent, overmedicates you. The one therapist I ve had at this place didn t feel like she cared about and had me just write in a notebook every time in therapy. In summary: Rude reception, they don t fill your prescription unless you go in for the visit and if you can t make it, oh well, they leave you without medicine, unhelpful therapists, rude and unhelpful doctors and staff that only make you feel bad after leaving that place.

Keanna Kearney
10 months ago
1

If i could put no stars i would. I had an appointment scheduled for 3 PM and got there still haven't been seen by the doctor. My mother and i heard the doctor laughing and talking in the hall while i waited my turn which is an hour past due. i waited an hour and half then eventually got frustrated then asked to be changed to a different location, I had to leave my job early for this appointment which is an inconvenience. This wasn't the first time something like this happened & i was already very annoyed and frustrated. They never have anything updated in the system, i been going to ALL of my appointments with my mom & for them not to have it on record, pulling me from sitting next to my mom to ask me if she's not on paper she can't be there THE SAME PEOPLE SEE ME WITH MY MOM EVERYTHIME I GO. What made it worse was they were speaking like she's a stalker or something.. Mind you the first time the doctor didn't know why i was taking certain meds from my first appointment... Maybe it's just this location because the very first time i went to Henderson in Lauderdale lakes, i had a way better experience, the Lauderdale lake location everybody was nice, respectful, and considerate of people's time. as far as for this location i don't have positives things to say at all.

Carolann Pettit
11 months ago
5

Donte Cobb
1 year ago
5

I had Appointment yesterday it was a Breeze to get through.... Awesome Services

Soney Dx
1 year ago
5

I am extremely satisfied and happy to have a team that help me with my mental health. Also I recommend going to Henderson Behavioral Health because in all honesty, the staffs help me through tough times and I m very grateful with Dr. Scott words cannot describe how she save me through tough times and I m very grateful to her! Also, the staff is really kind and understanding especially Jasenya she works really hard and she really cares about the patients so shout out to her!!!

Nicole Vernon
1 year ago
1

Their website states they have a 94% satisfaction rate. Who are they surveying? Their mission: "It is our Mission to be the premier provider of accessible, cost effective, and quality behavioral healthcare services to the people of South Florida, in order to promote their mental health and well-being."Their annual revenue is between $10-50 Million but they hire the most uncaring, incompetent staff. When I started with Henderson 10 years ago the psychiatrist I had was wonderful and caring. Now I'm told to "get over" the loss of my grandmother. As someone with bi-polar depression, I don't think that's practical. Today, I called to ask if my appointment could be done over the phone or via Zoom because my beloved dog of 16 years died yesterday and I'm not doing well emotionally. I was basically admonished by the staff for even asking.There is no care or compassion for those suffering with mental health issues. I won't even get into the times I've had to beg for medication refills. Medication I need to function. Upper Management needs to seriously take a look at the staff from LCSW to support staff and do A LOT of up-training. We deserve better. Full stop.

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