Genesis Healthcare System

2951 Maple Avenue
Zanesville, OH 43701

Genesis Healthcare System OH 43701

About Genesis Healthcare System

Genesis Healthcare System, located in Zanesville, Ohio is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Genesis Healthcare System include age-appropriate treatment for teens addressing adolescent-specific issues, age-sensitive addiction treatment considering health and life-stage issues of older adults, and accessible addiction treatment using sign language and adapted communication methods.

Latest Reviews

Thomas Duff
3 weeks ago on Google
1
This place is a joke unless you have an appointment. Rushed my wife to the ER Emergency Room!!! a serious, unexpected, and often dangerous situation requiring immediate action. This is the definition people this hospital doesn't understand what an emergency is there isn't not a single thing quick about this place and if you are dieing you would be better setting up your funeral arrangements because you'll go in one day and only might get seen the next day smh shame on u Genesis Hospital yall really need to view the definition of emergency. Ps yall don't even deserve a one star.
Response from the owner1 week ago
Thomas, thank you for your feedback. We are deeply sorry to hear about you and your wife's experience and understand the importance of timely care in emergency situations. At Genesis Hospital, we strive to provide prompt and efficient service to all our patients. Your comments are valuable to us, and we will use them to improve our services. Please contact our office at 740-454-5946 to discuss your concerns further. We appreciate your input and are committed to addressing any issues to ensure better experiences in the future.
Jacob M
3 weeks ago on Google
3
The doctors and nurses themselves are nice and perfectly fine people, but everything in between or recovering from surgeries is clearly as cheap as possible. Hospital food sucks, the beds they put people on have little comfort, and of course, short staffing means everyone is overworked which leads to wait times and nurses leaving in the middle of visits. Overall just a subpar experience.
Response from the owner1 week ago
Jacob, thank you for your feedback. We appreciate your kind words about our doctors and nurses. We are sorry to hear that other aspects of your experience did not meet your expectations. Your comments regarding the hospital food, bed comfort, and staffing are important to us, and we take them seriously as we strive to improve our services. We would like to discuss your concerns further to better understand how we can enhance our patients' experiences. Please contact our office of Patient Experience at 740-454-5946 at your earliest convenience. Thank you again for sharing your thoughts.
Stacy Hendricks
3 weeks ago on Google
5

Location

Accepted Insurance

Genesis Healthcare System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Contact Information

Phone icon (740) 454-4000
Building icon

2951 Maple Avenue
Zanesville, OH 43701

Reviews of Genesis Healthcare System

2.21/5 (208 reviews)
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Reviews

5

I have had 2 admissions in my lifetime both within the last 10 years and both at a "bigger, better" hospital. Genesis out performed the other hospital by far. Everyone from the doctor clear down to the kitchen staff treatment me with compassion, courtesy, and respect. This t ... Read More

Reviewed on 6/15/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (207 reviews)
Thomas Duff
3 weeks ago
1

This place is a joke unless you have an appointment. Rushed my wife to the ER Emergency Room!!! a serious, unexpected, and often dangerous situation requiring immediate action. This is the definition people this hospital doesn't understand what an emergency is there isn't not a single thing quick about this place and if you are dieing you would be better setting up your funeral arrangements because you'll go in one day and only might get seen the next day smh shame on u Genesis Hospital yall really need to view the definition of emergency. Ps yall don't even deserve a one star.

Response from the owner2 weeks ago
Thomas, thank you for your feedback. We are deeply sorry to hear about you and your wife's experience and understand the importance of timely care in emergency situations. At Genesis Hospital, we strive to provide prompt and efficient service to all our patients. Your comments are valuable to us, and we will use them to improve our services. Please contact our office at 740-454-5946 to discuss your concerns further. We appreciate your input and are committed to addressing any issues to ensure better experiences in the future.
Jacob M
3 weeks ago
3

The doctors and nurses themselves are nice and perfectly fine people, but everything in between or recovering from surgeries is clearly as cheap as possible. Hospital food sucks, the beds they put people on have little comfort, and of course, short staffing means everyone is overworked which leads to wait times and nurses leaving in the middle of visits. Overall just a subpar experience.

Response from the owner2 weeks ago
Jacob, thank you for your feedback. We appreciate your kind words about our doctors and nurses. We are sorry to hear that other aspects of your experience did not meet your expectations. Your comments regarding the hospital food, bed comfort, and staffing are important to us, and we take them seriously as we strive to improve our services. We would like to discuss your concerns further to better understand how we can enhance our patients' experiences. Please contact our office of Patient Experience at 740-454-5946 at your earliest convenience. Thank you again for sharing your thoughts.
Stacy Hendricks
3 weeks ago
5

Tyson Beluschok
1 month ago
1

This place is a joke

Response from the owner1 month ago
If you would like to discuss your concerns, please call our office of Patient Experience at 740-454-5946.
Jean Pierce
1 month ago
5

At 81, first time ever for an overnight stay for surgery. All my anxiety disappeared as soon as I walked through the door. Everyone was so kind.....they couldn't do enough for me. So, thanks to any nurse on the 4th floor on August 15th and 16th!

Response from the owner1 month ago
Jean, thank you for the review! We are glad you had a good experience with us and appreciate your feedback.
whit weiser
1 month ago
1

I would not recommend them to look after a cadaver.

Response from the owner1 month ago
Please call the office of Patient Experience at 740-454-5946 to address your concerns further.
Myron Goins
1 month ago
1

Delaney Laney Kramer
1 month ago
5

staff always friendly and helpful!

Tanner Caudill
2 months ago
5

I am leaving this review strictly for one of your nurses! Megan M. Dudley was so kind and caring when she greeted me to get my blood drawn. I ve always been a bit queasy when it comes to needles, but she was able to get my blood drawn within 10 seconds with no pain at all. The best experience I have ever had getting my blood drawn! She is amazing!

Response from the owner2 months ago
Thank you for the review, Tanner! Please be assured this information has been shared.
Phillip Warren
2 months ago
5

They saved my life twice down there. I love those people at Genesis.

Response from the owner5 months ago
Hi Phillip, on behalf of Genesis Hospital, we appreciate your 5-star review!
Melissa Myers
2 months ago
5

We had a scary end to our vacation here in Ohio that brought my husband to this hospital. Turns out he suffered a heart attack. Luckily the staff here were wonderful! They caught it in time and took all the steps needed to properly diagnose him and figure out a treatment plan. The hospital itself was very clean! All the staff we encountered were friendly and helpful. The doctors were knowledgeable and great with explaining everything to us! Extremely grateful for everything this hospital did for my family and husband! So thankful the kids and I were able to go home with our loved one!!!

Response from the owner2 months ago
Melissa, thank you for taking the time to leave a review. We appreciate your kinds words and are grateful that your husband is ok! Your feedback has been shared with our team!
Ashley Goodwin
3 months ago
1

GENESIS HOSPITAL IS WORLESS YELLING AND SCREAMING AT US CAUSE I WAS CONCERNED ABOUT THE IV THEY PUT IN ALL THE BLOOD THAT CAME OUT AND THEN TELLS ME HUSBAND IF HE CAN DO IT BETTER TO COME DO IT WOW SO UNPROFESSIONAL AND GOING TO TELL ME I CAN'T LEAVE LIKE YES I CAN I CAME IN ON MY OWN SO FOR THEM TO TRY TO KEEP ME THATS KIDNAPPING.GENESIS HOSPITAL DONT HELP NO ONE THERE RUDE AND VERY UNPROFESSIONAL. DONT EVER GO THERE UNLESS YOU HAVE TO CAUSE THEY DONT HELP AND THEY TRY TO KEEP YOU AGAINST YOUR FREE WILL.

Response from the owner3 months ago
Ashley, we are sorry to hear that we did not meet your expectations. We would be happy to address your concerns. Please call the Office of Patient Experience at 740-454-5946.
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