Genesis Healthcare System

2951 Maple Avenue Zanesville, OH 43701
Inpatient
Genesis Healthcare System OH 43701

About Genesis Healthcare System

Genesis Healthcare System in Zanesville, Ohio, provides a variety of services, including primary care, specialized care and behavioral health. The behavioral health center is the only comprehensive facility that provides these services in Southeastern Ohio. In one location, you have access to inpatient and outpatient substance abuse treatment for children, adolescents and adults. They also offer intensive outpatient group therapy programs for adults. The outpatient center is open Monday through Friday during business hours.

The clinicians in the drug and alcohol recovery program recognize that substance abuse affects more than your physical and emotional health. It also impacts your relationships with friends and family, work and school performance, and finances. The program offers assessments and screenings to identify the signs of chemical dependency and provides recommendations for treatment. This treatment can help you create positive changes in your life and develop skills that support problem solving, to address all areas of your life that have been impacted by substance use.

The intensive outpatient group program addresses family recovery to develop a more supportive home environment. Staff recognize that substance use disorders alter brain chemistry and also address these issues through therapy.

When mental health conditions and substance use disorders are present at the same time, they create a complex condition that requires specialized and integrated care. Their dual diagnosis program treats substance use disorder and co-occurring mental health conditions simultaneously to improve the potential for success.

Their relapse prevention program helps you develop strategies to identify triggers and establish behaviors that support your recovery. They also utilize medication assisted treatment (MAT) to reduce cravings during recovery that impact your ability to adhere to therapy. This is especially helpful with opioid and alcohol use disorders.

They accept most major health insurance providers in the area. Staff will verify your insurance coverage before beginning treatment.

Latest Reviews

Savannah Greiner
1 week ago on Google
1
my dad waited almost 9 hours in the waiting where he could breathe and when they finally took him back they sent him to grant! And grant had to find out he had pneumonia and blood clots on his lung which could of been found out 11 hours before if he didn t have to wait in a waiting room for 11 hours for the doctors to be lazy and to send him to grant hospital it s absolutely ridiculous you can ask anyone In Zanesville about this hospital and they would have the worst reviews ever about it every time we go to this hospital it s always along ass wait hopefully someone dosent die
William Willis
1 week ago on Google
5
Many thanks to all who helped me during my stay. My stay could not have been better. I appreciate and thank you all.
Z0MBIEx
2 weeks ago on Google
1
you are better off dying without and not getting scammed for your money in the process
Response from the owner1 day ago
Thank you for your feedback. We are sorry to hear about your experience and take your concerns seriously. We strive to provide quality care and service to all individuals. Please contact our office of Patient Experience directly at 740-454-5946 to discuss your concerns further.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Location

Accepted Insurance

Genesis Healthcare System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Contact Information

Phone icon (740) 454-4000
Building icon

2951 Maple Avenue
Zanesville, OH 43701

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Kerry Nenn, BSW

Reviews of Genesis Healthcare System

2.31/5 (230 reviews)
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Reviews

5

I have had 2 admissions in my lifetime both within the last 10 years and both at a "bigger, better" hospital. Genesis out performed the other hospital by far. Everyone from the doctor clear down to the kitchen staff treatment me with compassion, courtesy, and respect. This t ... Read More

Reviewed on 6/15/2017
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (229 reviews)
Savannah Greiner
1 week ago
1

my dad waited almost 9 hours in the waiting where he could breathe and when they finally took him back they sent him to grant! And grant had to find out he had pneumonia and blood clots on his lung which could of been found out 11 hours before if he didn t have to wait in a waiting room for 11 hours for the doctors to be lazy and to send him to grant hospital it s absolutely ridiculous you can ask anyone In Zanesville about this hospital and they would have the worst reviews ever about it every time we go to this hospital it s always along ass wait hopefully someone dosent die

William Willis
1 week ago
5

Many thanks to all who helped me during my stay. My stay could not have been better. I appreciate and thank you all.

Z0MBIEx
2 weeks ago
1

you are better off dying without and not getting scammed for your money in the process

Response from the owner2 weeks ago
Thank you for your feedback. We are sorry to hear about your experience and take your concerns seriously. We strive to provide quality care and service to all individuals. Please contact our office of Patient Experience directly at 740-454-5946 to discuss your concerns further.
marty lucas
3 weeks ago
5

I would like to express my sincere appreciation for the medical staff of Genesis Medical Center from the front desk check-in patient representative to all who took care of me during my colonoscopy yesterday. Big kudos to RN Belle who relieved a lot of my anxiety prior to the procedure with her kind words and beautiful smile to Elana, the Anesthesiologist who reassured me that she would take good care of me and that it would be over soon, to Marie who had me discharged and ready to go in no time. Again, I appreciate you all very much and thanks for making this experience not as bad as I imagined.

Response from the owner3 weeks ago
Marty, Thank you for your kind words and for taking the time to share your positive experience with us. We are delighted to hear that our team, from the front desk to the medical staff, provided you with the care and reassurance you needed. Your appreciation is truly heartwarming, and we will make sure to pass along your kudos to them. Thank you once again for your feedback.
Stacey Cain
4 weeks ago
1

They are nothing but money hungry greedy people .they will be out of my network on Jan 1st cause they want to charge 3 times the amount for everything .was going to have knee replacement surgery in April .so much for that .smdh and they want to claim they are the num 1 hospital in this area hahahahahaha what a joke .

Tonya Mcbride
4 weeks ago
5

James Aikens
1 month ago
1

Worse one yet had a baby yesterday and didn't get the care that the hospital should lawful obeyed... and as of right now had our discharge papers already and.. why di we have to sit in the room for over an hour just to get wheel chaired downstairs... not to mention last night that my daughter was not changed in the nursery they let my daughter sit in a shitty diaper for 3 hrs .... (new born) couldn't create a rash??.. I just have so many questions as a first father

Response from the owner1 month ago
James, thank you for sharing your feedback. We are truly sorry to hear about your experience and understand your concerns. At Genesis HealthCare, we strive to provide the highest standard of care, and it is disheartening to learn that we may have fallen short in your case. Your comments are important to us, and we take them seriously as we continuously work to improve our services. We would like to discuss your concerns in more detail to address them appropriately. Please contact our office of Patient Experience at 740-454-5946 so we can further assist you.
Ashley Younker
1 month ago
1

My Er day, I was laughed at, watched by the 4 floor doctor asked to pee in a cup to look for drugs witch they left on the desk. I was already an emotional wreck but told by CPS if I didn't get off of Suboxone that I would never see my kids. I think I spent close to 6 hours try to get help, I did it in One week, and a month of systems.

Response from the owner1 month ago
Ashley, thank you for taking the time to share your feedback. We are deeply sorry to hear about your experience and the distress you felt. At Genesis Hospital, we strive to provide compassionate and respectful care to all individuals, and it is concerning to hear that we did not meet these standards during your visit. Your comments are important to us, and we take them seriously as we continuously work to improve our services. We would appreciate the opportunity to discuss your concerns further and address any issues you encountered. Please contact our office of Patient Experience at 740-454-5946 so we can better understand your experience and work towards a resolution.
Dan Holdcroft
1 month ago
5

Great care and great experience

Response from the owner1 month ago
Thank you, Dan, for your feedback!
Jacob M
1 month ago
3

The doctors and nurses themselves are nice and perfectly fine people, but everything in between or recovering from surgeries is clearly as cheap as possible. Hospital food sucks, the beds they put people on have little comfort, and of course, short staffing means everyone is overworked which leads to wait times and nurses leaving in the middle of visits. Overall just a subpar experience.

Response from the owner1 month ago
Jacob, thank you for your feedback. We appreciate your kind words about our doctors and nurses. We are sorry to hear that other aspects of your experience did not meet your expectations. Your comments regarding the hospital food, bed comfort, and staffing are important to us, and we take them seriously as we strive to improve our services. We would like to discuss your concerns further to better understand how we can enhance our patients' experiences. Please contact our office of Patient Experience at 740-454-5946 at your earliest convenience. Thank you again for sharing your thoughts.
Thomas Duff
1 month ago
1

This place is a joke unless you have an appointment. Rushed my wife to the ER Emergency Room!!! a serious, unexpected, and often dangerous situation requiring immediate action. This is the definition people this hospital doesn't understand what an emergency is there isn't not a single thing quick about this place and if you are dieing you would be better setting up your funeral arrangements because you'll go in one day and only might get seen the next day smh shame on u Genesis Hospital yall really need to view the definition of emergency. Ps yall don't even deserve a one star.

Response from the owner1 month ago
Thomas, thank you for your feedback. We are deeply sorry to hear about you and your wife's experience and understand the importance of timely care in emergency situations. At Genesis Hospital, we strive to provide prompt and efficient service to all our patients. Your comments are valuable to us, and we will use them to improve our services. Please contact our office at 740-454-5946 to discuss your concerns further. We appreciate your input and are committed to addressing any issues to ensure better experiences in the future.
Stacy Hendricks
1 month ago
5

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