Frisbie Memorial Hospital – Geriatric Psychiatric

11 Whitehall Road Rochester, NH 03867
InpatientOutpatient
Frisbie Memorial Hospital - Geriatric Psychiatric NH 3867

About Frisbie Memorial Hospital – Geriatric Psychiatric

Frisbie Memorial Hospital – Geriatric Psychiatric, located in Rochester, New Hampshire is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Frisbie Memorial Hospital – Geriatric Psychiatric include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 90
Number of Available Beds

Latest Reviews

Denise Hall
1 week ago on Google
5
Very good service quickly got in and done
Amy McCarthy
1 week ago on Google
1
I was brought in by ambulance from a bad fall. I broke both side of my left ankle and my left leg. 3 broken bones total. The staff was very pleasant, however the pain i was in was unbearable. They Wrapped my foot sent me on my way and told me to take Tylenol. Im a 43 yr old adult. Needless to say I will never return to this hospital or ever bring my loved ones here.
Response from the owner1 week ago
We are sorry to hear of this experience. Patient experience and safety are a top priority, and we take comments like this very seriously. These comments have been shared with our Quality and Safety Department for review and follow up. Please contact us at 603-602-5939 if you would like to discuss further.
John Mack
1 week ago on Google
5
Excellent customer service from the front desk to all the nurses the anesthesiologist and the doctor Thank you very much
Response from the owner6 days ago
Thank you for the positive feedback. We appreciate the kind words.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.6 / 10

Location

Accepted Insurance

Frisbie Memorial Hospital – Geriatric Psychiatric works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

John Marzinzik

Chief Executive Officer

Benjamin Fernandes, APRN

Psychiatry

Dr. Jodi Marshall, MD

Psychiatry

Dr. Salud Mendoza, MD

Psychiatry

Contact Information

Phone icon (603) 332-5211
Building icon

11 Whitehall Road
Rochester, NH 03867

Reviews of Frisbie Memorial Hospital – Geriatric Psychiatric

3.59/5 (443 reviews)
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Reviews

1

Horrible hospital with terrible patient care. GO TO ANY OTHER HOSPITAL, or you will end up regretting coming here. Believe me, I had the worst experience ever, and all I wanted was for them to care about my health.

Reviewed on 3/14/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (442 reviews)
Denise Hall
1 week ago
5

Very good service quickly got in and done

Amy McCarthy
1 week ago
1

I was brought in by ambulance from a bad fall. I broke both side of my left ankle and my left leg. 3 broken bones total. The staff was very pleasant, however the pain i was in was unbearable. They Wrapped my foot sent me on my way and told me to take Tylenol. Im a 43 yr old adult. Needless to say I will never return to this hospital or ever bring my loved ones here.

Response from the owner1 month ago
We are sorry to hear of this experience. Patient experience and safety are a top priority, and we take comments like this very seriously. These comments have been shared with our Quality and Safety Department for review and follow up. Please contact us at 603-602-5939 if you would like to discuss further.
Tp J
1 week ago
5

Response from the owner1 week ago
We truly value your feedback, thank you for taking the time to leave a rating.
John Mack
1 week ago
5

Excellent customer service from the front desk to all the nurses the anesthesiologist and the doctor Thank you very much

Response from the owner1 week ago
Thank you for the positive feedback. We appreciate the kind words.
Norman Bilodeau
1 week ago
5

it was fast and easy.

Response from the owner1 week ago
We truly value your feedback, thank you for taking the time to leave a rating.
Lindsay B
1 week ago
5

Quick and easy

Response from the owner1 week ago
We truly value your feedback, thank you for taking the time to leave a rating.
tert75
2 weeks ago
1

DO NOT GO TO IF YOU ARE IN ANY KIND OF PAIN!!!!! I went in with a massive amount of pain in my arm and neck, they didn't do any x-rays or anything and when i told them i haven't slept in two days because of the pain the doctor i had rolled her eyes and started tugging and pulling at my arm and made the pain a lot worse to the point where i started to cry and then she asked "why are you acting this way now" and treated me like a drug addict she didn't even do a drug test she just sent me on my way with orders to use a massage gun (that i was supposed to have) and help work out the pinched nerve. I borrowed a massage gun from my sister and did do that and it made it a lot worse and i had to go see a specialist and go through physical therapy where they told me that they never tell people to use massage guns for pinched nerves because it doesn't work and can make it worse. then i was told that because of my diabetes that i could have been having a heart attack because in diabetics it presents itself differently which the doctors didn't check for or even let me know that it was a risk and now i was told that i have to see a heart doctor to make sure. This hospital treated me like a drug seeking addict but didn't do anything to even confirm it i would have taken whatever test they wanted to show i am clean but they sent me home and i was in pain for a week and had to go to the hospital two more times, thank god i went to dover instead of this place because they gave me meds that helped with the pain that were NON narcotic and they did do Xrays and said that i had some issued with the plates in my neck that this slightly cleaner dumpster of a hospital missed. I am really thinking of talking to a layer just to see what my options are because this place needs to be held accountable for how it treats people. You know you in danger when a hospital has poster plated everywhere talking about how they are "number 1" in patient safety and care, that's like going to a restaurant where they tell people all the time that they are the best at avoiding giving people food poison due to a unsanitary kitchen, if you keep being told that a business is the best at doing something that is a normal expectation then that means they actually have that issue in spades.

Response from the owner2 weeks ago
Thank you for taking the time to post your rating. If you would like to share any additional feedback about your experience, please contact us at 603-602-5939.
Kendall Austin Stulce and Corey Stulce
2 weeks ago
5

Response from the owner2 weeks ago
We truly value your feedback, thank you for taking the time to leave a rating.
Kanin Cote
2 weeks ago
1

Falsely updated medical records without my consent or approval and refused to take accountability. An actual apology would have been wonderful instead of pretending it was justified to do behind a patients back.Do not seek medical care with ultrasound needs at night, they do not have anyone on staff to do them.Beyond falsifying medical records the employees were compassionate and caring. I ve had several great experiences here but the profound lack of professionalism with this exchange and the follow up was unforgivable.

Response from the owner2 weeks ago
We are sorry to hear of this experience. Patient experience and safety are a top priority, and we take comments like this very seriously. These comments have been shared with our Quality and Safety Department for review and follow up. Please contact us at 603-602-5939 if you would like to discuss further.
Thomas Mosher
2 weeks ago
2

My mom was in I C U. The nurses whereGood the clean staff where good but the doctors in icu sucked . Arrogant miserable. My experience with this place not good. They run out of supplies to keep my mom alive an i blame 1 doctor of neglect an now my mom is dead he is a ran on weekends the place very hard to get into main entrance is closed

Response from the owner1 month ago
We are sorry to hear of this experience. Patient experience and safety are a top priority, and we take comments like this very seriously. These comments have been shared with our Quality and Safety Department for review and follow up. Please contact us at 603-602-5939 if you would like to discuss further.
Dale Overton (Dio)
2 weeks ago
5

Response from the owner2 weeks ago
We truly value your feedback, thank you for taking the time to leave a rating.
Charlie Burnham
2 weeks ago
5

On time. No waiting. Very satisfactory visit with Dr. Wilt. We are lucky to have him.

Response from the owner2 weeks ago
Thank you for the positive feedback. We appreciate the kind words.
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