Emerson Hospital

Concord, Massachusetts

133 Old Road to Nine Acre Corner
Concord, MA 01742

About Emerson Hospital

Emerson Hospital, located in Concord, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Emerson Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and specialized drug rehab for veterans, addressing combat-related trauma and reintegration.

Emerson Hospital has received accreditations from The Joint Commission.

Payment Options

Private Insurance
Self-pay options
Financial aid
Medicare
Military insurance
Medicaid
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Aftercare

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

12-Step

Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

Partial Hospitalization Program

A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Programs

Adult program

Program for men

Program for women

Young adult Program

Hearing impaired program

Military program

Insurance

Our Policy: Emerson Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Cigna

Humana

UnitedHealth Group

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Cognitive Behavioral Therapy

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Individual Therapy

Therapists in Massachusetts offer individual therapy in a confidential setting to help you explore the complex factors that have contributed to your drug addiction. Using a tailored approach, your therapist supports you and utilizes evidence based treatment modalities to help you develop healthier thought patterns and behaviors. This builds a foundation for enduring sobriety.

Motivational Interviewing

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma Therapy

Trauma therapy addresses the psychological impact of experiencing a traumatic event. You can also experience mental and emotional injury after witnessing a trauma. By identifying what triggers those responses and developing effective coping mechanisms, you can rebuild a sense of safety and trust in your environment.

Couples Therapy

Couples therapy in Massachusetts is a short term therapy designed to equip you both with the skills you need to address conflicts and challenges in your relationship. During sessions, your counselor may meet with you individually and together.

Family Therapy

During family therapy, the therapist works with every member of the family unit to understand the role they play in their loved one's addiction. By addressing these patterns, family members learn healthier ways to interact with each other and contribute to a more effective recovery journey for the family member who is addicted.

Life Skills

The life skills you'll learn in rehab range from financial management to practicing healthy self care. They help you learn how to solve problems and make decisions, as well as develop healthy interpersonal relationships – all of which are key to successful recovery.

Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact

(978) 369-1400

Website

133 Old Road to Nine Acre Corner
Concord, MA 01742

Call Now - Help is Available

Get Help Now - 617-862-0388

Reviews

3.5 (193 reviews)

Google Rating

Cullen Schultz

1 month ago

Do not go to this ER, especially if your life is at risk - they are completely neglectful and will bill you doubleYou are better off staying home than coming here

Stephanie Colindres

Emerson is the worse place I have been to. I went for medical help to the emergency room. And waited for 4 hours, I had to ask to speak to the charge nurse because I noticed that everyone was passing by me. The nurse said we make decisions based on.... the n looked at me up and down and didn't finish her sentence. I noticed that im the only hispanic and I asked the charge nurse September 10 2 am, Melissa to elaborate and she said once I get a nursing degree I can tell her how it is. The staff was completely rude like Susana

carol burnham

Jeffrey Sutherland

This is the type of community hospital I'd want to support. They have a problem with the Concord Police Department dumping people they can't or won't charge - drunk and disorderly, claiming to be victims, not getting enough attention from staff who are too busy looking after all the old people who are going to die anyway (yes, one of them said that). As soon as they say they'll kill themselves to the police - bingo. The "patient" will wait all night for the mental health staff next morning, tormenting everyone else there for legitimate reasons. I was there with major pain from an inflamed appendix, then the same terrible experience when I brought my mom there with a fractured skull.Then there's the billing. They transferred my mom to Boston Medical during the Crowdstrike outage, because they didn't know how to treat her. They are not a trauma center. Boston Medical did all the same imaging, evaluation and more, because Emerson could not transfer any records. Boston Medical's bill was one third of Emerson's. She's not a resident of the US and was a self-pay patient. Almost $12K for a couple scans, 10 minutes with an ER doctor and transfer out. I'm not going back.

Yu-Hsuan Chiu

North 5 is the worst here.

Operations Manager

2 months ago

Excellent experience every time I am there. All buildings are readily accessible and the reception desks are staffed by friendly, knowledgeable and helpful folks.

Joe

My son was injured badly in a football game. They did his intake immediately, was x-rayed, scheduled ortho on our behalf for Monday, had children s ortho look ant xray for us too and out in 45 minutes a true emergency room and a wonderful, pleasant staff.

Carmen

I had seen this Dr. Lel pulmonary specialist doctor for a lung nodule. He and I agreed in our visit to have low CT scan every 3 months for one year preventive and check on nodule changes. However, the hospital policy changed my test to full CT scan. I had 3 full CT scans in one year without my knowledge and agreement. At the end- the doctor retracted what he said and sided with hospital for full CT scan. The answer for hospital was that was a "misunderstanding": Not a chance: I had my husband with me at the doctor visit and have the doctor's note - in writing -advising for low CT scan. Do not recommend this doctor or the hospital. I believe those changes were determined based on financial gain and totally ignored my health concerns.

I ve been to this hospital a few times over the past 6 months or so, and I know now that I will never be voluntarily going here again. At first I was here because I had slept for 3 days straight and needed to get some IV fluids. I had a male nurse attending to me, and before he entered my room I heard another nurse in the hall telling him to be careful because she s going to lie and say you r*ped her. I can only assume that this was because I had been (incorrectly) diagnosed with BPD in the past and she saw it on my chart regardless of it being incorrect that is an absolutely horrible thing to say about someone based off a diagnosis that you clearly don t even understand despite your medical training. Later this same nurse came in to do an EKG and she asked me to rate my chest pain on a scale of 1-10 at first I told her I didn t know because I was struggling to think clearly due to being asleep for 3 days, and she rolled her eyes at me and said with a rude tone well I need a number so I basically made up an answer so she d leave me alone. I had another encounter with this same nurse recently when I was brought to the ER for horrendous anxiety symptoms (that I now realize was due to literal psychosis) by ambulance I asked the EMT upon entering the ER if they were going to put me in a locked ward and that nurse lied to my face and said we don t have a locked ward here. I wish I remembered her name because she deserves to be fired for her complete lack of empathy towards people who are suffering.I did end up in the locked ward where I had another horrible experience with the psychiatrist who was supposed to be helping me. She told me I needed to grow up and get a job and move out of my parents house and that it didn t matter that I had been successfully employed 2 years ago. When I told her I d been unable to do that due to long covid symptoms she asked me if I had any proof of that via blood test I told her that there is no simple test for long covid like that and she basically told me I was just making it up. She also brought her religion into things and told me god made me the way I am or something along those lines. When I started having a breakdown due to how awfully she was treating me she told me I was faking my panic because I wasn t crying and that I was just trying to manipulate everyone there and it was my fault. She also never realized I was literally in psychosis at the time you re a doctor, even if I m not aware of that fact YOU of all people should be able to recognize when someone is detached from reality! She also told me that due to my manipulation she thinks I m autistic (said in a derogatory tone). I can t even remember everything else she said because it was so horrifying and traumatic to be treated this way by someone who was supposed to be helping me. I got out of there as soon as possible and a few weeks later almost died from an accidental overdose since nobody here realized I was in psychosis, and I didn t realize until I almost died.If you value being treated nicely by people that are supposed to be helping you, do not go here, bedside manner (or basic human decency even) is apparently not taught to anyone employed here.

Chris Dunne

Avoid this hospital and its urgent care center, I would pray I do not get taken here if my life is at risk with the pure incompetence that they have displayed.

Stanley Day

Ann Marie Rubin

3 months ago

I have had very good experiences with the medical staff at Emerson Hospital, but their billing service, Emerson Practice Associates is incompetent, irresponsible, billing practices. Stay away!Emerson Practice Associates (EPA) is Emerson Health System s employed medical group consisting of twenty-three practices across the surrounding Concord areaBased on other reviews, this appears to be a serious systemic problem with Emerson Practice Associates' billing procedures that needs investigation.I recently received a bill dated May 10, 2024 for doctor's portion for services rendered in October 27, 2022. I had paid my copayment at the time of original service.Emerson Health Practice had billed my Blue Cross insurance plan twice with an incorrect service code so their claims were denied both times. Blue Cross sent a claim notification to Emerson Health Practice stating that the patient balance was zero.Blue Cross called Emerson Health Practice to explain the situation multiple times and told them not to bill me. Emerson Practice put the claim on hold and promised to contact me with a resolution in 30 days. 30 days came and went with no updateToday I just received an automated call from Emerson Health Practice asking me to call a toll-free 800 number about my account.When I called, the claims person said I owed the full bill and was unaware of the background, which was in his files (as he finally found). We called Blue Cross again and they again contacted Emerson Practice, who now says they need 45 days to review the claim.All they have to do is refile their original claim with Blue Cross with the correct service code to get payment. Instead they harass a patient who owns nothing.

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