El Camino Health – Mountain View Hospital

2500 Grant Road
Mountain View CA, 94040

El Camino Hospital - Grant Road CA 94040

About El Camino Health – Mountain View Hospital

El Camino Hospital Grant Road is located in Mountain View, California. They provide an outpatient level of care to individuals struggling with acute mental illness and substance use disorder. Services are for adults and women who are prenatal or postpartum.

The partial hospitalization program is a structured, outpatient program that meets during the daytime hours Monday through Friday. Individuals will engage in therapy, process groups, psychoeducational classes, and skills-building classes. The goal of the program is to give individuals enough structure to allow them to heal while empowering them to learn new techniques and coping strategies that will support them in their ongoing recovery.

The intensive outpatient program meets three days a week for three hours at a time. Individuals engage in mental health therapy, outpatient support groups, process groups, case management services, referral services, and psychoeducational classes on a wide variety of topics.

The aftercare program is designed to support individuals who have completed their treatment at El Camino Hospital Grant Road. The program assists individuals in maintaining their mental well-being and recovery through ongoing support through self-help groups or a mental health counselor.

El Camino Hospital Grant Road accepts most major medical insurance plans, including Amerigroup, Beacon, Magellan, Anthem, Aetna, Walmart, Tricare, and more. Out-of-network benefits may vary.

Latest Reviews

Seanna Soto
2 weeks ago on Google
5
Johann West
2 weeks ago on Google
1
Received a bill for $1300 out of pocket for an EKG. Absolutely outrageous, considering I was told my insurance would cover it, and it took maybe 5 minutes, and the entire time the staff member performing the EKG was on the phone and just used hand gestures to communicate to me. The staff member literally shooed me away after it was done like I was an dog.On top of that they took like 3 weeks to get the results to my doctor.The staff member performing the EKG can hold an entirely separate phone call during the test, I'm not sure what labor costs my $1300 is going towards.Really wish I had read the reviews before coming here.
Response from the owner1 week ago
Hi Johann, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Nat Munoz
2 weeks ago on Google
5

Location

Accepted Insurance

El Camino Health – Mountain View Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient Rehab
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person’s mental health issue in addition to drug and alcohol rehabilitation. The Dual-Diagnosis Program at El Camino Hospital is an intensive outpatient program designed for adults experiencing a psychiatric disorder that’s co-occurring with a substance-use disorder.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Substances can prevent the absorption of nutrients and cause damage to your body's systems. Nutrition therapy in California addresses the deficiencies in vitamins and minerals that are caused by substance abuse.

Amenities

  • home-setting iconResidential Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (650) 940-7000
Building icon

2500 Grant Road
Mountain View CA, 94040

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Miakayla Leaverson, BS

Reviews of El Camino Health – Mountain View Hospital

3.2/5 (504 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.2 (504 reviews)
Seanna Soto
2 weeks ago
5

Johann West
2 weeks ago
1

Received a bill for $1300 out of pocket for an EKG. Absolutely outrageous, considering I was told my insurance would cover it, and it took maybe 5 minutes, and the entire time the staff member performing the EKG was on the phone and just used hand gestures to communicate to me. The staff member literally shooed me away after it was done like I was an dog.On top of that they took like 3 weeks to get the results to my doctor.The staff member performing the EKG can hold an entirely separate phone call during the test, I'm not sure what labor costs my $1300 is going towards.Really wish I had read the reviews before coming here.

Response from the owner1 week ago
Hi Johann, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Nat Munoz
2 weeks ago
5

Mats Uyehara
2 weeks ago
5

The care I received at el camino health was very good. All of the support staff were enthusiastic and attentive. I was impressed with the care that I received when I had my heart surgery. I would recommend this facility to anyone!

Patrick Stone
2 weeks ago
5

Nothing but the best. My treatment was so good it s hard to believe anything could be better, but the food was also 5 star. Thank you for your outstanding effort in helping my body to recover from my recent foot injury.

Thomas Roberts
2 weeks ago
5

I had open heart surgery with two by passes and it went wonderful! The entire staff was extremely professional and explained exactly how they were going to perform the surgery and what to expect after the surgery was completed. Again very very professional!

Christine Tronge
2 weeks ago
4

It was an okay experience. Staff were pleasant. But some miscommunication issues about follow up.

jim koch
2 weeks ago
5

El Camino Hospital took care of my wife. El Camino nurses/staff have love & empathy for their patents. I am grateful for their service.

F Y
3 weeks ago
1

Stay away from this place. Make sure you don't mention anything, not even a word in your Annual Physical check, or there will be hundreds of thousands of dollars added to your "free" Physical check. The hospital is really good at watching patient fall into the trap.

Response from the owner3 weeks ago
Hi FY, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Daniel Sperry
1 month ago
1

Response from the owner1 month ago
Hi Daniel, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
Ethan Neff
1 month ago
1

Don't come here. Most of the 5 star reviews are fake. Read the 1 stars review to get a real picture of this place. We got scammed as well. This hospital will do whatever possible to extract as much money, time, and headache from you and your insurance without providing adequate service.

Response from the owner1 month ago
Hi Ethan, We are so sorry to hear about your experience. Your feedback is important to us. If you would like to discuss these issues further, please contact our patient experience team, you can email them at patient_experience@elcaminohealth.org or call 650-962-5836. Warmly, The El Camino Health Team
John Deer
1 month ago
5

Merav, Casey and John and Rob are very helpful team members who care about the patient. They are so sweet and caring

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