Eastwood Community Clinics

Novi, Michigan

44000 W 12 Mile Rd
#101
Novi, MI 48377

About Eastwood Community Clinics

Eastwood Community Clinics, located in Novi, Michigan is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Eastwood Community Clinics include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Payment Options

Private insurance
Self-pay options
Financial aid
Medicare
Military insurance
Medicaid
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Programs

Adolescence program

Adult program

Hearing impaired program

Program for men

Program for women

Young adult program

Insurance

Our Policy: Eastwood Community Clinics works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Elevance Health

UnitedHealth Group

Magellan Health

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Contact

(248) 465-4335

Website

44000 W 12 Mile Rd
#101
Novi, MI 48377

Call Now - Help is Available

Get Help Now - 313-566-4683

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Reviews

3.1 (32 reviews)

Google Rating

Jessica Ford

1 year ago

*The only good thing about this place is Dr. Victoria*But .. for your own sanity PLEASE DO NOT GO HERE!!!!! This place is a nightmare. This place, with all the issues I ve experienced, that I will go into detail below could easily be SUED for medical negligence and MALPRACTICE. I don t even know where to start. I ve been a patient here for over 10 years. The psychiatrist there passed away, and he would be outraged to know how they are treating his patients. He was AT LEAST kind and CARING, and at least understood what it s like to not have your meds!? For WHATEVER REASON it s been like pulling teeth to even get refills. EVEN AFTER HAVING AN APPT!? Is there somewhere to report medical misconduct????? Apparently it s MY FAULT that their nurse practitioner is ALWAYS late to appointments and couldn t get in a full session with me and is refusing to refill my RX s because they couldn t get through to my phone apparently? And she needed 10 more minutes with me, and now I have to pay for a whole extra appointment. The front desk staff consistently give dry, snappy and unconcerned responses and remarks and simply do not care. Racist maybe? This is supposed to be a mental health facility? It s simply just SAD. They have gone through doctors and nurse practitioners like it s going out of style. The current one you can t even understand, doesn t read your file (I have a head trauma) and THATS the reason I need a whole extra appointment . For more information even though she said she wasn t going to change my meds, I need to wait 2 days of not having ANY medication for my SECOND appointment. Two days isnt that long says the front desk staff . Okay have you ever experienced not taking Zoloft at MINIMUM and dealing with brain zaps? No. You havent. Because you wouldn t be treating someone like this. The NEW nurse practitioner is a nightmare. Horrible, inexperienced, inept and TRULY a danger to be treating patients. How is someone who can barely communicate with their patients able to have such an important job?Complete failure on everyone involved in her hiring. FIND A DIFFERENT PLACE!!!!

Chad Evans

I am a 45-year-old male and have been in therapy since I was 18 years old. I have been on my current medication for years. It was a bad experience from the very beginning. I started there on 6-11-2020 and everything was going well until the therapist (Rebbeca Jordan) started rescheduling appointments and canceled the last 2 I had with her. The office never called me back to reschedule and then closed my file. This was around September of 2022. I was fortunate enough to still get my medication through my primary doctor. I thought I would try again in April 2023. Everything was going okay until this morning with Justina Nzums a nurse practitioner. She stated she was going to start winging me off one of my medications. The previous psychiatrist I saw there Dr. Demercurio said if it's not broken there is no need to fix it. Why Justina feels different I do not know. The only person that actually said they were sorry was the receptionist. She asked me to speak to a lady named Katie about my experience. Here I thought I would get some help but no. I told her I have been on this medication for over 20 years and her response was then why did you start coming to us if I had a Dr. prescribing. I explained that I moved to Michigan and had to find a new doctor with someone who has truly struggled with severe depression and anxiety pretty much my whole life. I have never been treated so badly. They really do not care about their patients. I would never recommend this facility to anyone. They have my anxiety through the roof because of the way they have done. I can't believe they can help people with mental health problems when they seem to just make it harder for the patient. I hope this helps someone who truly needs help to not waste your time to just get disappointed or possibly worse.

Response from the owner1 year ago

Thank you for taking the time to leave us this review. We would appreciate the opportunity to work with you directly regarding your review. Could you please reach out to us at 269-226-5210 (Mon-Fri 8 am-4:30 pm) at your earliest convenience? Thank you. -Ascension Michigan Community Manager

DAFT 7877

2 months ago I had a telehealth visit with one of the therapists. For about an hour visit, it went ok. They were supposed to call me back in a few days to set me up with the correct therapist that would fit my needs. Didn't hear from them for 2 weeks. I called them 4 times. Finally got through to someone, they said oh I'm sorry. But okay can you go to the Shelby Township location? Sure I say. They said ok we'll call you tomorrow to schedule..... It's been 6 weeks.... Nothing!!!! I've left messages. No return calls. I also work in a Medical Office. If we treated our patients like this we'd be FIRED!!!!!! Super disappointed. I can't believe they treat patients like this!!!

Kathryn Gutowski

This place has been great from the start and continues to impress me. When I made an appointment the ladies at the front desk were very nice and happy to help me in my time of need. My counselor is very professional. She knows how to make my days better and talks me through the rough patches. Thank you, all of you!

Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Michigan Community Manager

hussam al

Worst service. Nobody care about patients, it is a business to get your money. Every time during appointment with the therapist, she will be the one that talking about her life and I m the one listening. If you have an issue with anything nobody willing to help and leave you figure it out. I was better mentally before starting going here.

Thank you for your review. We'd like the chance to look into the situation you have described. Could you please reach out to us at 248-680-8060 (Mon-Fri 8 am-4:30 pm). We look forward to hearing from you. -Ascension Michigan Community Manager

Rob M

2 years ago

I'd would give it 5 stars. The therapists that I talked to are wonderful, helpful, and absolutely perfect.Never talk to the nurses practitioner. She's horrible, inexperienced, inept, a danger to deal with. How is someone who can barely communicate with thier patients able to have such an important job.Complete failure on everyone involved in her hiring.

Response from the owner2 years ago

We would appreciate the opportunity to work toward a resolution. Please reach out to us at (248) 680-8060 (Mon-Fri 8 am-4:30 pm) at your convenience. We hope to hear from you soon. Thank you. -Ascension Michigan Community Manager

Khylise Woodard

Just tried calling you guys to reschedule my appointment and no one is answering i just keep getting the dial tone and hung up on. It s highly frustrating.

We would appreciate the opportunity to work toward a resolution. Please complete this form ascn.io/patientfeedback at your convenience and we will reach out. Thank you. -Ascension Michigan Community Manager

Soph Sarti

I love my therapist here! Freda is amazing and has helped me more than anyone ever has

Thanks for the great feedback! We will be sure to pass it along to our team! -Ascension Michigan Community Manager

Alyssa

I had a major medication change. The doctor told me he wanted to see me back in a month. Called to schedule, the soonest they scheduled me was 2.5 months out. I had told the receptionists this, and they said there s nothing that can be done because that s just how far he s scheduling out. How in the world can you start somebody on a medication and not allow them a follow up with the doctor for over 2.5 months? This is just completely unacceptable. The patient care and advocacy is just not there. It is extremely disheartening to be going somewhere to better my mental health and have them literally just not care. Like here s a new med, we ll see ya in two months. Also, Dr. D is great. The scheduling situation is not his fault. But they ve really got to get it together so existing patients don t have to wait months to see him, especially after starting a new medication.

We would like the opportunity to address your comments. Please reach out to us at (248) 680-8060 (Mon-Fri 8 am-4:30 pm) when you have a chance. Thank you, and we look forward to hearing from you. -Ascension Michigan Community Manager

Ann Rouse

My doctor of over 10 years passed away. Somebody new on staff there not the ladies that have been on staff there for 10 years. Was so uncaring we're talking about our psychiatrist passing that we've seen for 10 years of course our hearts are broken. Tell you what the new lady has no heart. So they make me an appointment with the new doctor. They canceled that appointment. Then they want me to see a therapist which is fine with me. So we make an appointment for that and then also make a appointment to see the new psychiatrist. I informed them that I got new insurance which they take but they're not taking any more new patients under my new insurance. How convenient for them I've been a patient for over 10 years and my psychiatrist was the best and I'm so sorry you passed away. He would be outraged to know that you're treating his patients this way he was kind caring extremely knowledgeable in his field.So after 10 years I can't get an appointment because I'm a new patient. Really these are people seeking help.

We'd like to look into this. Would it be possible for you to reach out to us at (248) 680-8060 (Mon-Fri 8 am-4:30 pm). Thank you! -Ascension Michigan Community Manager

Cee Turner

Horrible patient service!! My Dr. at this location passed and not only was I left completely uninformed I was given a replacement therapist months out that then canceled and closed my case, again, without informing me. Every time I called the front desk to explain my situation I received dry, snappy, unconcerned answers from the receptionist. I had NO CLUE that my therapist was the only thing good about this place!!! Thanks for shoving his patience to the curb and leaving us out to dry. Wouldn t suggest. Heartless.

Thank you for the feedback. We would like to work with you directly, so could you please complete this form ascn.io/patientfeedback and we will reach out? Thank you. -Ascension Michigan Community Manager

AlligatorShuz

3 years ago

Response from the owner3 years ago

Thank you. We appreciate your positive review. -Ascension Michigan Community Manager

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