Eastridge Health Systems

235 South Water Street
Martinsburg WV, 25401

Eastridge Health Systems WV 25401

About Eastridge Health Systems

EastRidge Health Systems is located in Martinsburg, West Virginia. They provide mental health and substance abuse services to adults and adolescents. Medicaid and Medicare are accepted. You can also self pay at the time of service.

They provide outpatient services. When you arrive the clinicians will begin with an assessment and diagnosis. This helps determine what type of therapy will be provided. Pharmacological management is an available option. Suboxone services are available to individuals with a dependence on opiates. You will be required to attend both group and individual therapy.

Latest Reviews

Hattie Frazier
3 months ago on Google
1
First my psychiatrist was apparently overmedicating me with multiple types of the same meds. Then he retired no one informed me so it took almost a month to get in with someone new. The new psychiatrist was great but apparently if you leave a voicemail saying your out of medicine you don't get a call back. They refilled it on the 17th and I was not aware. The pharmacy did have it after saying they didn't. So not esstridge fault, but if they would have called me back I would have known to have the pharmacy look closer. I went without a medication that really affects when not taken. Please do your research when looking for a mental health establishment, communication is crucial which is sorely lacking here.
Zelsabar The clown
4 months ago on Google
1
Get a phone call from one person next person I talk to his have no idea who called or what is going on. No communication among staff. Makes a very, confusing and frustrating experience. Disliked it five years ago was told it changed and got better clearly I was told wrong.
Amanda Lynn Elliott
9 months ago on Google
1
Worst. Place. Ever. Don't try getting help here, these people really are pathetic, really don't care about your mental health, or how bad your struggling with life and death, they don't care how bad your really going through it, PATHETIC AS THEY COME. Been visiting the place since a young age, but yet here I am still unhelped and still struggling. You people are the worst at everything. You don't give people the help they need, so much for your so called psych docs that apparently went to college because apparently they don't know from a whole outta there a##!!!

Location

Accepted Insurance

Eastridge Health Systems works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Clients in addiction recovery often transition from inpatient rehab to intensive outpatient programs (IOP) to promote their successful reintegration into their home, workplace, and community. These programs provide high-level support for clients in early recovery and those at an increased relapse risk, offering between nine and 20 hours of treatment per week on average. Intensive outpatient treatment typically involves a range of therapeutic approaches, including psychotherapy, recovery education, holistic treatments, such as acupuncture, and medication assisted treatment (MAT) for alcohol and/or opioid dependency.
heart-hands iconIntervention Services
Planning a drug intervention in West Virginia is a challenging process. Often, complex family dynamics and long-term patterns of behavior are contributing to the addiction. Drug intervention programs offer intervention specialists who can help with this process. These professionals educate everyone involved about substance abuse, addiction, enabling, and recovery. They can facilitate the intervention, keeping the discussion on track and productive. They can also provide treatment options and guide the individual to the best program.
medically-assisted-detox iconMedically Assisted Detox
If you have become physically dependent on drugs or alcohol, quitting abruptly can cause withdrawal symptoms like anxiety, headaches, flu-like symptoms, and more. In severe cases, these withdrawal symptoms can even be dangerous. In medically assisted detox, a team of licensed professionals will monitor your vitals, provide medication if needed, and help keep you as safe and comfortable as possible during this process.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing in West Virginia is often used when the client's desire to change is low, their confidence is low, or they are struggling with mixed feelings about change. This technique allows them to explore the change process and feel empowered to move forward.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Contact Information

Phone icon (304) 263-8954
Building icon

235 South Water Street
Martinsburg WV, 25401

Fact checked and written by:
Jenise Alvarez
Edited by:
Kerry Nenn, BSW

Reviews of Eastridge Health Systems

2.26/5 (37 reviews)
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Reviews

1

I went with my own free will to get help with anxiety and depression and was treated like a crazy criminal. They administer you serious psych meds like candy on the very first session, I felt so uneasy so I left

Reviewed on 3/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (36 reviews)
Lydia Price
1 month ago
5

Jennifer Tinsman
1 month ago
1

It is nearly impossible to get your meds there and if you call Dr.rizvi med line his manager never calls you back or does anything for you I had just gotten out of the hospital and was out of two meds I called and begged for the medicine twice never got it until two days after my appointment never got a call back or anything then I tried to get my shot and they are two weeks since I should have gotten it still needs prior authorization which the doctor needs to do so I called and begged again still no response it's horrible

Hattie Frazier
3 months ago
1

First my psychiatrist was apparently overmedicating me with multiple types of the same meds. Then he retired no one informed me so it took almost a month to get in with someone new. The new psychiatrist was great but apparently if you leave a voicemail saying your out of medicine you don't get a call back. They refilled it on the 17th and I was not aware. The pharmacy did have it after saying they didn't. So not esstridge fault, but if they would have called me back I would have known to have the pharmacy look closer. I went without a medication that really affects when not taken. Please do your research when looking for a mental health establishment, communication is crucial which is sorely lacking here.

Zelsabar The clown
4 months ago
1

Get a phone call from one person next person I talk to his have no idea who called or what is going on. No communication among staff. Makes a very, confusing and frustrating experience. Disliked it five years ago was told it changed and got better clearly I was told wrong.

Amanda Lynn Elliott
9 months ago
1

Worst. Place. Ever. Don't try getting help here, these people really are pathetic, really don't care about your mental health, or how bad your struggling with life and death, they don't care how bad your really going through it, PATHETIC AS THEY COME. Been visiting the place since a young age, but yet here I am still unhelped and still struggling. You people are the worst at everything. You don't give people the help they need, so much for your so called psych docs that apparently went to college because apparently they don't know from a whole outta there a##!!!

Emory Sproat
11 months ago
1

Mary Sullivan
1 year ago
1

should be zero! My granddaughter was seeing the female doctor for the last 6 mo. I don't know her name but she was no help at all and very rude.

Dedra Burkhart
1 year ago
5

Sherry was wonderful in helping me with my daughter.

annie o'dell
1 year ago
1

Shocked at the irresponsible prescribing of meds by Dr. Sameed with no instructions, paperwork, follow up emails, etc. Months after completing intake and speaking with him via phone, he prescribed a medication that requires close monitoring as it is known to cause worsening depression, anger and suicidal thoughts in many patients. If I wasn't so good at advocating for myself, I could very well have wound up in the hospital or dead thanks to this doctor's casual attitude about prescribing meds. This man also asked rude questions about my personal life that had no bearing or relevance. I wouldn't recommend Eastridge to my worst enemy. I'm in the process of filing a complaint with the CEO of Eastridge. Dr. Sameed should not be practicing medicine, period.

Nina Ardiz
1 year ago
1

This place is a literal JOKE . I ve been calling for refills for almost TWO WEEKS now, to no avail. These people DO NOT care about their patients WHATSOEVER. If you re not going to help us, FIND ANOTHER JOB! SO NOT WORTH THE HEADACHE!

Brian Stratton
2 years ago
1

If could give no stars I would evertime I'm sure anyone calls. No one answers this place has been like this for years. N no one does anything. This place does not care if u take your life. Just give them there meds n it's k

Cassandra -Westergard
2 years ago
1

This facility is horrible and their "crisis team is a joke" I am 4 years homeless living in my van with my cats. I have untreated PTSD, untreated CPTSD, untreated Lupus, untreated suspected CTE which causes extreme suicidal ideation and anxiety amoung countless other brain disabilities. I was admitted to the hospital on May 1 but had to leave to find help with my cats. 44 days later after countless hours on the phone and driving back and forth I was told they won't help me because of my insurance. All they care about is money not actual people. If truly need help this is a brick wall and it would be best to look elsewhere as their only expertise seems to be gaslighting and collecting a paycheck.

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