Doctors Behavioral Health Center

1501 Claus Rd
Modesto, CA 95355

Doctors Medical Center - Behavioral Health CA 95355

About Doctors Behavioral Health Center

Doctors Medical Center Behavioral Health, located in Modesto, California, provides outpatient alcohol and drug rehab services and mental health treatment to adults aged 18 and over who live within the county.

The outpatient program begins with the psychiatric and medical evaluation to identify the core areas of challenge each person is facing. Clients will then have access to community linkages, clinical case managers, medication stabilization, recreational therapy, educational programs, family sessions, individual therapy, group therapy, and personalized treatment plans that focus on the best method for overcoming their current life challenges. For individuals who are in an acute situation, 24-hour crisis assessments are available.

Doctors Medical Center- Behavioral Health accepts most insurance plans, including Amerigroup, Anthem, Brightstar Health, Humana, HCSC, Tricare, ComPsych, Magellan, Cigna, Kaiser, and more. Out-of-network benefits may vary from plan to plan, so individuals are encouraged to contact the provider to discuss their benefits.

Latest Reviews

retsuko_91
2 weeks ago on Google
1
Do not come here if you are struggling with mental health. They will not help you at all! I have depression and anxiety and just threw me in with no care in the world. Please avoid this place
Response from the owner1 week ago
We are truly sorry to hear about your experience. We take this matter very seriously and would like to learn more. Please email patientexperience@tenethealth.com to share your contact information.
Bernadette Ybarra
3 weeks ago on Google
5
Marciela ybarra Torres nice place to relax. And think about your self for a change
Response from the owner1 day ago
Hi Bernadette, we re really grateful and appreciate you taking the time to share your rating with us.
David
1 month ago on Google
1
[This is a genuine google review with no intention of violating policy. I say that in case another attempt is made in reporting it, which raises more concerns.Looking through other reviews, it's clear that this experience isn't isolated. There's a recurring pattern of complaints about:Rude and unprofessional staff, especially receptionistsNeglect of patients' medical and mental health needsPoor communication with familiesUnsafe and unsanitary conditionsInadequate treatment optionsPatients reportedly leaving in worse condition than when they arrived][The standard suggestion to email patientexperience@tenethealth.com appears to be an attempt to move complaints out of public view rather than a genuine effort to resolve systemic issues. Multiple reviewers mention contacting this address without satisfactory outcomes.They were able to hide this review somehow but I reached out to google so that wouldn't be the case]I am writing this review to express my extreme disappointment and frustration with the unacceptable behavior of the receptionist Breanne at this facility during a recent crisis involving my mother, who is a patient here.We had just lost someone three months ago, which has led to this mental crisis and when I received an alarming call from my mother, I immediately contacted the facility to ensure her safety and well-being. However, the receptionist was dismissive, insensitive, and rude, initially claiming that my mother was not a patient at the facility without even attempting to verify the information.When I called back to confirm my mother's status, the receptionist became defensive and hostile after I called out her initial approach, raising her voice and it was clear that she was not interested in helping me. After expressing my frustration with her inappropriate behavior, I handed the phone to my wife, who calmly and respectfully attempted to gather information about my mother's well-being.Throughout the conversation, the receptionist's tone remained irritable. It was only due to my wife's patient and persistent efforts that the receptionist finally confirmed my mother was safe. However, shockingly, the receptionist then abruptly hung up on my wife while she was still speaking, leaving us with unresolved concerns and questions.While I understand that working in a mental health facility can be challenging, there is absolutely no excuse for the lack of professionalism, empathy, and basic human decency displayed by the receptionist. It is essential for individuals working in this field to be equipped with the necessary skills and training to handle sensitive situations with care, understanding, and a focus on the well-being of both patients and their families.The receptionist's behavior was completely unacceptable and inexcusable, causing my family unnecessary distress and potentially delaying critical care for my mother during an already emotionally devastating time.I strongly urge the facility's management to address this issue promptly and provide extensive staff training to ensure that patients and their families are treated with the compassion, respect, and professionalism they deserve, especially during times of crisis. The receptionist's behavior should not be tolerated or defended, as it goes against the fundamental principles of patient care and human decency.I hope that by sharing my experience, I can help prevent other families from enduring similar mistreatment and ensure that this Doctors 'Behavioral Health Center' takes the necessary steps to improve their staff's conduct and prioritize the well-being of their patients and their loved ones.

Location

Accepted Insurance

Doctors Behavioral Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
12-step icon12-Step
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
medically-assisted-detox iconMedically Assisted Detox
When addicted, quitting your drug of choice suddenly can be dangerous. That's why experts agree a medically assisted detox is the safest way to remove addictive substances from the body. Usually done in an inpatient setting, your vitals signs and overall well being are consistently monitored and rechecked in order to keep you safe and ensure the detox is successful.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Contact Information

Phone icon (209) 557-6300
Building icon

1501 Claus Rd
Modesto, CA 95355

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Miakayla Leaverson, BS

Reviews of Doctors Behavioral Health Center

1.9/5 (68 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
11
4
3
3
4
2
3
1
50

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (68 reviews)
retsuko_91
2 weeks ago
1

Do not come here if you are struggling with mental health. They will not help you at all! I have depression and anxiety and just threw me in with no care in the world. Please avoid this place

Response from the owner2 weeks ago
We are truly sorry to hear about your experience. We take this matter very seriously and would like to learn more. Please email patientexperience@tenethealth.com to share your contact information.
Bernadette Ybarra
3 weeks ago
5

Marciela ybarra Torres nice place to relax. And think about your self for a change

Response from the owner3 weeks ago
Hi Bernadette, we re really grateful and appreciate you taking the time to share your rating with us.
David
1 month ago
1

[This is a genuine google review with no intention of violating policy. I say that in case another attempt is made in reporting it, which raises more concerns.Looking through other reviews, it's clear that this experience isn't isolated. There's a recurring pattern of complaints about:Rude and unprofessional staff, especially receptionistsNeglect of patients' medical and mental health needsPoor communication with familiesUnsafe and unsanitary conditionsInadequate treatment optionsPatients reportedly leaving in worse condition than when they arrived][The standard suggestion to email patientexperience@tenethealth.com appears to be an attempt to move complaints out of public view rather than a genuine effort to resolve systemic issues. Multiple reviewers mention contacting this address without satisfactory outcomes.They were able to hide this review somehow but I reached out to google so that wouldn't be the case]I am writing this review to express my extreme disappointment and frustration with the unacceptable behavior of the receptionist Breanne at this facility during a recent crisis involving my mother, who is a patient here.We had just lost someone three months ago, which has led to this mental crisis and when I received an alarming call from my mother, I immediately contacted the facility to ensure her safety and well-being. However, the receptionist was dismissive, insensitive, and rude, initially claiming that my mother was not a patient at the facility without even attempting to verify the information.When I called back to confirm my mother's status, the receptionist became defensive and hostile after I called out her initial approach, raising her voice and it was clear that she was not interested in helping me. After expressing my frustration with her inappropriate behavior, I handed the phone to my wife, who calmly and respectfully attempted to gather information about my mother's well-being.Throughout the conversation, the receptionist's tone remained irritable. It was only due to my wife's patient and persistent efforts that the receptionist finally confirmed my mother was safe. However, shockingly, the receptionist then abruptly hung up on my wife while she was still speaking, leaving us with unresolved concerns and questions.While I understand that working in a mental health facility can be challenging, there is absolutely no excuse for the lack of professionalism, empathy, and basic human decency displayed by the receptionist. It is essential for individuals working in this field to be equipped with the necessary skills and training to handle sensitive situations with care, understanding, and a focus on the well-being of both patients and their families.The receptionist's behavior was completely unacceptable and inexcusable, causing my family unnecessary distress and potentially delaying critical care for my mother during an already emotionally devastating time.I strongly urge the facility's management to address this issue promptly and provide extensive staff training to ensure that patients and their families are treated with the compassion, respect, and professionalism they deserve, especially during times of crisis. The receptionist's behavior should not be tolerated or defended, as it goes against the fundamental principles of patient care and human decency.I hope that by sharing my experience, I can help prevent other families from enduring similar mistreatment and ensure that this Doctors 'Behavioral Health Center' takes the necessary steps to improve their staff's conduct and prioritize the well-being of their patients and their loved ones.

Sierra Nolan
6 months ago
1

This place is terrible the security guards will laugh at you for everything and the nurses are not very nice or helpful

Response from the owner6 months ago
We are truly sorry about your negative experience, Sierra. We are committed to providing a positive patient experience and compassionate care for every patient. If you would please email your contact information to patientexperience@tenethealth.com we will look into this matter immediately and follow back up with you.
Chelsie Williams
9 months ago
1

this place is trash! they DO NOT help the mentally ill unless you are harming yourself or others . what a waist of time . they do not care about the sick whatsoever . this place is useless . DO NOT recommend !!!!!

Response from the owner9 months ago
Hi Chelsie, we re sorry to see you didn t have a good experience at our hospital. We d like to address your concerns. Please email the patient's name and your contact information to patientexperience@tenethealth.com so we can get in touch with you.
darrell Mtava
10 months ago
1

I got treated horribly there staff did not care about my mental health even though I was there for that, very rude to me when I would ask questions and didn t let me shower the hole 3 days I was there, tv also didn t work so 3 days felt like a life time this place is horrible and should be shut down how dare you guys call yourselves mental health behaviorist

Response from the owner10 months ago
We are truly sorry about your negative experience, Darrell. We are committed to providing a positive patient experience and compassionate care for every patient. If you would please email your contact information to patientexperience@tenethealth.com we will look into this matter immediately and follow back up with you.
Perla Perez
10 months ago
1

Very rude answered from Andrea wanted to talk to my family member and she just asked me what unit I didn't have no answer since she was admitted to the facility just yesterday am sure she can see my contact name on file since I have received a called from the social worker from this facility

Response from the owner10 months ago
Hi Perla, we re sorry to see you didn t have a good experience at our hospital. We d like to address your concerns. Please email your contact information to patientexperience@tenethealth.com so we can get in touch with you. Thank you.
Martin Deanda
11 months ago
1

What can I do to my wife? They have her and they don't let her go out. She has sugar and the poor thing is already tired and she says that she is coming but they don't let her go out. What can I do and they haven't let me see her?

Response from the owner11 months ago
Hello Mart�n, we would like to know more about your experience. Can you email your contact information and patient name to patientexperience@tenethealth.com so we can contact you? Hola Mart�n, nos gustar�a saber m�s sobre tu experiencia. �Puede enviar su informaci�n de contacto y el nombre del paciente por correo electr�nico apatientexperience@tenethealth.com para que podamos comunicarnos con usted?
Nazzberrie
11 months ago
5

Response from the owner6 years ago
Thank you for your feedback, Nazzberry. Can you email your contact information to patientexperience@tenethealth.com? We would like to learn more about your experience and address your concerns.
Veronica
1 year ago
1

This place only drug you up. There is no type of therapy at all. Unless you consider coloring as a form of therapy. I was there for 3 weeks and all 3 weeks one side of the center only had cold water. Some women only took a shower once a week or every 2 weeks. If I could give this place a negative star I would.

Response from the owner1 year ago
Hi Veronica, we re sorry to see you didn t have a good experience at our hospital. We d like to address your concerns. Please email your contact information to patientexperience@tenethealth.com, so we can get in touch with you. Thank you.
Jonathan Evans
1 year ago
1

They treat mental healthcare like a joke. Literally just got laughed at on the phone. Also In the past they gave me staff infection with a pneumonia shot. Brought up the pain constantly. Still hurt when i got out. Was charged outrageous amount by my lousy insurance. Contacted them about it. Denied i ever said anything. They also force you to be unmedicated for almost 2 days which for me is pure agony. And they could care less the whole time i said anything

Response from the owner1 year ago
Thank you so much for bringing this to our attention and we apologize for the experience you had, Jonathan. We would like to look into this situation immediately. Would you please email your contact information to patientexperience@tenethealth.com so we can look into the matter and follow back up with you?
Debra Archer
1 year ago
1

I recently called this place to get information on a patient. Marley who I spoke to was very rude and needs to learn phone etiquette. I asked to speak to a nurse and she said to call back in a hour and a half. I replied thank you very much and she just hung up on me. I understand it might be stressful working there but it is also stressful for family members.

Response from the owner1 year ago
Thank you so much for bringing this to our attention and we apologize for the experience you had, Debra. We would like to look into this situation immediately. Would you please email your contact information and patient name to patientexperience@tenethealth.com so we can look into the matter and follow back up with you?
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Doctors Behavioral Health Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Phoenix Rising Recovery Center: Alcohol Detox and Drug Rehab Palm Springs
Palm Desert, CA (760) 919-4741

Phoenix Rising Recovery Center: Alcohol Detox and Drug Rehab Palm Springs

Phoenix Rising Recovery specializes in the treatment of substance abuse, add... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?