Desert Hope Treatment Center

2465 East Twain Avenue
Las Vegas, NV 89121

Desert Hope NV 89121

About Desert Hope Treatment Center

Desert Hope in Las Vegas, Nevada, is an addiction and mental health treatment facility that focuses on providing the highest quality addiction treatment possible for patients in and around Las Vegas. The facility provides a full continuum of care from detox to residential treatment to outpatient programs. They also offer dual diagnosis disorder treatment and other specialized care. This includes specific programs that can assist with the unique treatment needs of veterans, sexual and domestic trauma survivors and first responders.

Desert Hope operates on the belief that everyone who needs help should be able to receive it regardless of their situation. I like that they put this intro practice by providing every patient with a unique payment plan. They’ll accept most insurance providers, and they can also help you determine if you qualify for financing. They even offer flexible payment options based on your income level. And if you’re insured then your treatment might even be free.

One unique aspect that impressed me about this facility is they offer a 90 day promise to patients. The clinic guarantees that you’ll stay clean and sober after a 90 day program. If you relapse then you can return for a free 30 days of additional treatment.

Another great thing about this facility is that they have a lot of positive reviews from former patients. Program participants report great experiences overall.

Latest Reviews

Corrie Nelson
2 months ago on Google
1
Worst experience ever. Nearly cost a family member their life. We were so traumatized by it that it s taken some time to write about it. What a bunch of money hungry liars feeding off of people s pain.
rose martin
2 months ago on Google
5
Very kind and professional staff -
Ricky Kelly
3 months ago on Google
5
Miss Terry in the business office, at desert hopes treatment center is fantastic she absolutely made it super easy with every step of leaving as well as providing information to move forward in my recovery, thank you very much and may God continue to bless you with the strength to help Us in Our journey

Location

Accepted Insurance

Desert Hope Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides a highly structured and supportive environment for clients at an increased risk of relapse, including clients exiting detox, those in early recovery, and those experiencing crisis. Many inpatient treatment centers offer round-the-clock clinical care. Their principal treatment modality is usually psychotherapy, including individual, group, and family counseling. Clients may also participate in extensive life skills training to support their long-term sobriety. Some rehabs offer holistic therapies, including massage, meditation, and nutrition therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program are typically in the maintenance phase of their recovery, having already completed intensive inpatient treatment. These clients are generally strongly engaged in addiction counseling and recovery-focused life skills training. Case managers and care teams work with clients to identify and access the medical, mental health, and social service programs they need to promote long-term sobriety. Rehab aftercare services often include peer coaching, relapse prevention, and 12 step program induction.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober living homes in Nevada provides a place to stay where individuals in recovery have a supportive community to start a new life free from substances. While living in this type of setting, residents agree to abstain from substance use and participate in 12-step programs. Typically, each halfway house has set rules about individual chores, shared living areas, visitor hours, and curfew.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) provides short-term, intensive rehab for individuals that require intensive care but don't require it 24/7. PHP treatment offers structured programming, often involving a combination of individual and group therapy sessions. Typically, a partial hospitalization program meets for an average of 90 days with sessions taking place 3-5 days a week for a minimum of 20 hours. While some PHP treatment provides on-site accommodation, others allow you to return home.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
One of the top benefits of 24-hour clinical care in Nevada is the ability to safely withdraw from alcohol or drugs. This supervised setting lowers the risk of life-threatening complications that can occur as a result of withdrawal. Medical staff provide constant monitoring of your health, so you receive immediate treatment for any symptoms. This medically supervised detox is much safer and comfortable than trying to detox at home.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter drug rehab in Nevada, you receive professional assistance to remove drugs from your body and cease your body's need for the substance. You learn coping strategies and receive support to prevent relapse and enjoy long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy is implemented in the treatment plan to help regulate the client’s emotions and self-destructive actions. This type of therapy focuses on skill building and is customizable. DBT is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Whether participating in Intensive Outpatient (IOP) or Outpatient (OP) Program, clients will be assigned a primary therapist to work with while you’re in the program. Throughout the program stay, patients will meet regularly to discuss rehabilitation progress, recovery plan, aftercare goals, issues, and concerns.

Motivational Interviewing is used to assist the client in moving from an initial state of ambivalence towards readiness to change maladaptive addictive behaviors. MI is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves).

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Sessions for couples therapy may involve joint meetings with the counselor as well as individual sessions. Between sessions, both partners are asked to do "homework," which involves practicing the insights and behaviors they learned about during therapy.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Developing life skills supports your social, psychological, and physical well being. These skills give you the ability to navigate the challenges you'll face in recovery. They include interpersonal skills, self awareness, and thinking skills.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Using recreational therapy in a holistic addiction treatment program allows you to find joy and purpose within healthy activities. You might engage in group games, arts and crafts, and fitness programs that promote relaxation and physical health. These are essential for long term recovery.

Amenities

  • recreation iconRecreation Room
  • art iconArt Activities
  • luxury iconLuxury Accommodations
  • home-setting iconResidential Setting
  • music2 iconMusic Room

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Nevada

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (702) 874-3798
Building icon

2465 East Twain Avenue
Las Vegas, NV 89121

Edited by:
Kerry Nenn, BSW

Reviews of Desert Hope Treatment Center

3.89/5 (456 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
274
4
62
3
17
2
13
1
89

Reviews

1

Do NOT send your loved one there. My husband has been there for 2 weeks. I still cannot get a doctor to call me about medications. I am waiting on several phone calls back from every department about my husbands care. NO ONE will help me! There is zero communication and whe ... Read More

Reviewed on 4/15/2019
5

I came here heartbroken and not sure about what to do, but thanks to their support I was able to change my life around. They helped me and now I am full of purpose again. I would recommend Desert Hope to any family member or friend.

Reviewed on 3/14/2019
5

I completed two residential programs at Desert Hope, nearly back to back. I was in for alcohol addiction, opiate addiction, eating disorder, and self harming. You name it, it was going on with me. Desert Hope gave me a beautiful facility with generous staff to plan my life g ... Read More

Reviewed on 4/2/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (451 reviews)
Michael Toth
2 weeks ago
5

As far as detoxes in Las Vegas go, this one is the best that I've been to. The rooms are like hotel rooms not hospital rooms. The food is amazingly good and you can have as much as you want. More importantly, they detox you from your drug of choice in a very professional yet compassionate manner. As long as you take your medications when and as prescribed, your suffering will be non-existent. Terry helped me out so much finding me aftercare for when I was done I am very grateful to her. Oh and the best part is that after a couple days you can have your phone.PS If you smoke, make sure you bring plenty of cigarettes because they do NOT provide them to you here.

Response from the owner1 week ago
Hi Michael, Thank you so much for leaving such a great review of Desert Hope!. We take pride in providing our clients with the high-quality, compassionate care, and appreciate when this is noticed. We truly value your feedback and hope you will stay connected to us through our alumni network for ongoing support! Best, Desert Hope Staff
Heather
3 weeks ago
5

Response from the owner3 weeks ago
Hi Heather, Thank you for taking the time to leave us a review. We hope you stay connected with us through our alumni network for ongoing support! Wishing you all the best.
Haley Hooks
1 month ago
5

Just spent 25 days at Desert Hope and they definitely deserve 5 stars! I enjoyed all of the group's and have such a clean and fresh mindset. The nurse upstairs (Mrs.Roberta) was AWESOME if you have any problems at all ask her for help. The T.A.s were also great! My therapist and case manager handled all my needs for aftercare! There were lots of complains from people about having to leave early bc of insurance but I didn t have any problems with that. Oh and the food was top notch; not what you would expect at a rehab. The rooms are like a hotel but no T.v. (Housekeeping comes and cleans them every morning) However you can watch T.v in the Rec rooms, play ping pong, board games, cards etc. they also have a volleyball court outside. You can smoke whenever you want, and you get your phone back after 72 hours. Awesome place! If your looking for serious help I definitely recommend here.(Pictures of meals because they were amazing!)

Response from the owner1 month ago
Thank you for your wonderful review, Haley! We're thrilled you had a wonderful experience with Desert Hope Treatment Center. Wishing you the best of luck as you move forward!
margi poyer
1 month ago
1

My son went to Desert Hope with high expectations. He left there Instead he left there bottles of Pills and discharge papers that said he didn't need any follow.up treatment...clearly that was not true. His family is shattered... his wife and children still cry for him.Having his ashes will never replace his arms around each of us.

Response from the owner1 month ago
Hello Margi, Thank you for taking the time to provide a rating of Desert Hope. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. Please reach out to us at DesertHopeClientConcerns@contactaac.com. We look forward to hearing from you soon. Best, Desert Hope Staff
Ramiro Gonzalez
1 month ago
5

If you're serious about your recovery, this place will give you all the tools you need to stay sober

Response from the owner1 month ago
Hello Ramiro, Thank you so much for taking the time to leave a positive review of Desert Hope! We take pride in providing our clients with the high-quality, compassionate care, and appreciate when this is noticed. Thank you again, and we hope you will stay connected to us through our alumni network for ongoing support!
Corrie Nelson
2 months ago
1

Worst experience ever. Nearly cost a family member their life. We were so traumatized by it that it s taken some time to write about it. What a bunch of money hungry liars feeding off of people s pain.

Response from the owner1 month ago
Hi Corrie, We are so sorry if you had a negative experience with us. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. Please rest assure, your comments have been shared with our staff and management team. We would also like speak with you personally to better understand your concerns. At your earliest convenience, please contact us at DesertHopeClientConcerns@contactaac.com, so that we can work together to resolve any issues. Best, Desert Hope Staff
Ricky Kelly
2 months ago
5

Miss Terry in the business office, at desert hopes treatment center is fantastic she absolutely made it super easy with every step of leaving as well as providing information to move forward in my recovery, thank you very much and may God continue to bless you with the strength to help Us in Our journey

Response from the owner1 month ago
Hi Ricky, Thank you for your kind words! We re glad to hear that you had a wonderful experience with Desert Hope. Your feedback is truly appreciated!
rose martin
2 months ago
5

Very kind and professional staff -

Response from the owner1 month ago
We are absolutely thrilled to hear that you found our staff very kind and professional. Thank you for sharing your experience with us.
Zlata Voronina
3 months ago
1

My husband had honorable discharge and prescriptions of 8 different meds 4 days later I was signing off on cremation .

Response from the owner1 month ago
Hi Zlata, Thank you for taking the time to leave us a review. We take all complaints and concerns very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. Please reach out to us at DesertHopeClientConcerns@contactaac.com. We look forward to hearing from you soon. Best, Desert Hope Staff
Q
3 months ago
5

The best investment I've ever made in my life! Excellent staff, room and boarding, and meals. Classes are very repetitive but necessary, informative, and well structured. My counselor Mrs Jaclyn, TA Lawrence and Linda, instructors Richard and Sharon absolutely made the experience worthwhile and appreciated!! THANK YOU DESERT HOPE. FOREVER GRATEFUL QUINCYALSO LOOK FORWARD TO VOLLEYBALL AT 7pm daily

Response from the owner1 month ago
We are overjoyed to hear about your positive experience at Desert Hope Treatment Center! Thank you for sharing your feedback.
Alex Jaime
3 months ago
1

This place is lucky to get 1 star. I was lied to many times and treated with no respect as well. Drugs all over the facility and is more of a homeless shelter than a rehab. 3 yrs ago was a much nicer experience. I don't know where to begin as far as there lies go but seeing the doctor was one. The TA said I would be seen by 12 that day when I asked why I was not seen it was on there notes I was seen! I went up but the doctor wasn't there n the lady said I didn't wake up but I was literally in my room waiting all day then just said what I wanted. Next it took 2 days to see a doctor on a separate instance! Worst was the way they handled my payment. My wife drove 5 hrs to take them cash n I told admissions 3x to not take the full payment as I needed some cash on my discharge as I lost my wallet. They not only took the payment but didn't notify me! Once I told them she said she already processed payment. This was after her opening the door saying she was closed n what did I want! Of course my case manager had let her know I was going over as it was urgent only to open with those remarks. On the days before my discharge again I talked to the business office about me possibly having to leave a day early due to my transportation n asked if I would get a refund for that day she said no way I would get that money back. They put me on the maintenance program and the doctor and case manager wondered how that happened without seeing a doctor as that's not protocol. On the day I left the nurse station was confused because no one had noted I was leaving that was after telling my counselor, case manager, and someone from the business dept I was leaving again no communication and everyone was lost. That's not to mention the non working AC in alot of rooms, ants and bugs, dirty pool, dirty trash the whole place smells like sewage and the horrible food. I am going to talk to my lawyer based on the lies, the place they handled everything while I was there, specially the way they handled payment and were willing to leave me high n dry with no cash n no wallet! Both ladies at the business dept need to be looked at. This place made me worse than helped me. If it wasn't for me meeting Tommy n finding God through him I was say nothing ABSOLUTELY nothing good came from this place! They owe me money an apology and my lawyer will see my options

Response from the owner3 months ago
Dear Alex, We are so sorry if you had a negative experience at our facility. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. Please rest assured your comments have been shared with our staff and management team. We would also like to speak with you to better understand your concerns. At your earliest convenience, please contact us at reviewswest@contactaac.com or 817-649-3700 so that we can work together to resolve any issues. Philip VG Director of Community Relations
David Speake
4 months ago
1

I was told I'd get help, all they did was detox me and give me a case manager that didn't bother doing his job. I called my insurance company and ended up finding out they completely screwed me over by making me pay for transportation there when transportation would have been covered by my insurance, and upon calling my insurance again I found out that american addiction centers lied once again about the step-down facility ( resolutions) stating I'd be charged out of pocket. They don't care about you getting better, they only care about being able to charge you more money. They uncharged me on the trip there by 110+ on top of the 206 plane ticket. DO NOT GO HERE unless you have money to blow on people that'll just rob you

Response from the owner5 months ago
Dear David, We are so sorry if you had a negative experience at our facility. We take all complaints very seriously. Due to federal privacy laws, we are unable to discuss any client details publicly. Please rest assured your comments have been shared with our staff and management team. We would also like to speak with you to better understand your concerns. At your earliest convenience, please contact us at reviewswest@contactaac.com or 817-649-3700 so that we can work together to resolve any issues. Philip VG Director of Community Relations
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Desert Hope Treatment Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

WestCare – Las Vegas Community Triage Center
Las Vegas, NV (702) 385-3330

WestCare – Las Vegas Community Triage Center

WestCare - Community Involvement Center offers medically monitored and socia... read more.
VA Southern Nevada Healthcare System – North Las Vegas VAMC
North Las Vegas, NV (702) 791-9024

VA Southern Nevada Healthcare System – North Las Vegas VAMC

Since 1972, VA Southern Nevada Healthcare System has been improving the heal... read more.
Ridge House
Reno, NV (775) 322-8941

Ridge House

Ridgehouse is the only statewide organization providing a comprehensive reco... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?