Desert Hope Treatment Center

2465 East Twain Avenue Las Vegas, NV 89121
DetoxInpatientOutpatient
Desert Hope NV 89121

About Desert Hope Treatment Center

Desert Hope in Las Vegas, Nevada, is an addiction and mental health treatment facility that focuses on providing the highest quality addiction treatment possible for patients in and around Las Vegas. The facility provides a full continuum of care from detox to residential treatment to outpatient programs. They also offer dual diagnosis disorder treatment and other specialized care. This includes specific programs that can assist with the unique treatment needs of veterans, sexual and domestic trauma survivors and first responders.

Desert Hope operates on the belief that everyone who needs help should be able to receive it regardless of their situation. I like that they put this intro practice by providing every patient with a unique payment plan. They’ll accept most insurance providers, and they can also help you determine if you qualify for financing. They even offer flexible payment options based on your income level. And if you’re insured then your treatment might even be free.

One unique aspect that impressed me about this facility is they offer a 90 day promise to patients. The clinic guarantees that you’ll stay clean and sober after a 90 day program. If you relapse then you can return for a free 30 days of additional treatment.

Another great thing about this facility is that they have a lot of positive reviews from former patients. Program participants report great experiences overall.

Latest Reviews

Jorge Manzo
1 week ago on Google
2
Great facility but I've been yelled at and thrown out of a group session by a therapist named Carolina. She is very aggressive and disrespectful then plays the victim and lies. She is very unprofessional and that should be addressed.
Response from the owner1 week ago
Hello Jorge, Thank you for taking the time to provide a review of Desert Hope Treatment Center. We are so sorry if you had a negative experience. Please contact us at DesertHopeClientConcerns@contactaac.com so that we can work together to resolve any issues. Best, Desert Hope Staff
Rosemarie Martinez
3 weeks ago on Google
5
Desert Hope Treatment Center in Las Vegas has been an incredible experience. The staff is compassionate, knowledgeable, and genuinely dedicated to helping individuals on their recovery journey. The facility is welcoming, well-maintained, and provides a peaceful environment for healing. They made my cousin feel truly supported every step of the way. I highly recommend Desert Hope to anyone seeking professional treatment and a strong foundation for lasting recovery! My cousin's treatment team was the utmost responsible for my cousin's recovery! Thank you
Response from the owner5 days ago
Thank you so much for the positive review, Rosemarie! We re thrilled to hear that you had such a positive experience with Desert Hope Treatment Center, and hope you stay connected with us through our alumni network for ongoing support. Best, Desert Hope Staff
Jordan Solano
3 weeks ago on Google
5
The nusing staff was great taking care of my medical needs and ensuring that I was as comfortable as possible in an inherently uncomfortable situation. The nurses with best energy in descending order based on coolness and usefulness #1 Elyssa #2 Kate #3 Niko. No one can hand out granolas like this man Niko, it s a gift, shouts out. And Elyssa the Best fr fr on a serious note no complaints at all staff is reason I made through will recommend for anyone who still suffering or struggling with addiction this place truly is Desert Hope all you need to know is in the name. Four thumbs !!!
Response from the owner5 days ago
Hi Jordan! Thank you so much for the positive review of Desert Hope. We re thrilled to hear that you had such a positive experience, and hope you stay connected with us through our alumni network for ongoing support! Wishing you the best. Sincerely, Desert Hope Staff
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Accepted Insurance

Desert Hope Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab provides a highly structured and supportive environment for clients at an increased risk of relapse, including clients exiting detox, those in early recovery, and those experiencing crisis. Many inpatient treatment centers offer round-the-clock clinical care. Their principal treatment modality is usually psychotherapy, including individual, group, and family counseling. Clients may also participate in extensive life skills training to support their long-term sobriety. Some rehabs offer holistic therapies, including massage, meditation, and nutrition therapy.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Clients receiving services in a rehab aftercare program are typically in the maintenance phase of their recovery, having already completed intensive inpatient treatment. These clients are generally strongly engaged in addiction counseling and recovery-focused life skills training. Case managers and care teams work with clients to identify and access the medical, mental health, and social service programs they need to promote long-term sobriety. Rehab aftercare services often include peer coaching, relapse prevention, and 12 step program induction.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober living homes in Nevada provides a place to stay where individuals in recovery have a supportive community to start a new life free from substances. While living in this type of setting, residents agree to abstain from substance use and participate in 12-step programs. Typically, each halfway house has set rules about individual chores, shared living areas, visitor hours, and curfew.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) provides short-term, intensive rehab for individuals that require intensive care but don't require it 24/7. PHP treatment offers structured programming, often involving a combination of individual and group therapy sessions. Typically, a partial hospitalization program meets for an average of 90 days with sessions taking place 3-5 days a week for a minimum of 20 hours. While some PHP treatment provides on-site accommodation, others allow you to return home.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
24-hour icon24-Hour Clinical Care
One of the top benefits of 24-hour clinical care in Nevada is the ability to safely withdraw from alcohol or drugs. This supervised setting lowers the risk of life-threatening complications that can occur as a result of withdrawal. Medical staff provide constant monitoring of your health, so you receive immediate treatment for any symptoms. This medically supervised detox is much safer and comfortable than trying to detox at home.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enter drug rehab in Nevada, you receive professional assistance to remove drugs from your body and cease your body's need for the substance. You learn coping strategies and receive support to prevent relapse and enjoy long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy is implemented in the treatment plan to help regulate the client’s emotions and self-destructive actions. This type of therapy focuses on skill building and is customizable. DBT is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Whether participating in Intensive Outpatient (IOP) or Outpatient (OP) Program, clients will be assigned a primary therapist to work with while you’re in the program. Throughout the program stay, patients will meet regularly to discuss rehabilitation progress, recovery plan, aftercare goals, issues, and concerns.

Motivational Interviewing is used to assist the client in moving from an initial state of ambivalence towards readiness to change maladaptive addictive behaviors. MI is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves).

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Sessions for couples therapy may involve joint meetings with the counselor as well as individual sessions. Between sessions, both partners are asked to do "homework," which involves practicing the insights and behaviors they learned about during therapy.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Developing life skills supports your social, psychological, and physical well being. These skills give you the ability to navigate the challenges you'll face in recovery. They include interpersonal skills, self awareness, and thinking skills.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Using recreational therapy in a holistic addiction treatment program allows you to find joy and purpose within healthy activities. You might engage in group games, arts and crafts, and fitness programs that promote relaxation and physical health. These are essential for long term recovery.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Kristin Berg

Facility Executive Director

Westbrook Keplan

Medical Director

Ariann Chelli

Clinical Director

Dawn McCallum

Director of Compliance and Quality Assurance

Brittani McLemore

Business Office Manager

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Nevada

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

Phone icon (702) 874-3798
Building icon

2465 East Twain Avenue
Las Vegas, NV 89121

Fact checked and written by:
Jennifer Martin
Edited by:
Kerry Nenn, BSW

Reviews of Desert Hope Treatment Center

3.89/5 (468 reviews)
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Reviews

1

Do NOT send your loved one there. My husband has been there for 2 weeks. I still cannot get a doctor to call me about medications. I am waiting on several phone calls back from every department about my husbands care. NO ONE will help me! There is zero communication and whe ... Read More

Reviewed on 4/15/2019
5

I came here heartbroken and not sure about what to do, but thanks to their support I was able to change my life around. They helped me and now I am full of purpose again. I would recommend Desert Hope to any family member or friend.

Reviewed on 3/14/2019
5

I completed two residential programs at Desert Hope, nearly back to back. I was in for alcohol addiction, opiate addiction, eating disorder, and self harming. You name it, it was going on with me. Desert Hope gave me a beautiful facility with generous staff to plan my life g ... Read More

Reviewed on 4/2/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.9 (463 reviews)
Jorge Manzo
1 week ago
2

Great facility but I've been yelled at and thrown out of a group session by a therapist named Carolina. She is very aggressive and disrespectful then plays the victim and lies. She is very unprofessional and that should be addressed.

Response from the owner1 week ago
Hello Jorge, Thank you for taking the time to provide a review of Desert Hope Treatment Center. We are so sorry if you had a negative experience. Please contact us at DesertHopeClientConcerns@contactaac.com so that we can work together to resolve any issues. Best, Desert Hope Staff
Rosemarie Martinez
3 weeks ago
5

Desert Hope Treatment Center in Las Vegas has been an incredible experience. The staff is compassionate, knowledgeable, and genuinely dedicated to helping individuals on their recovery journey. The facility is welcoming, well-maintained, and provides a peaceful environment for healing. They made my cousin feel truly supported every step of the way. I highly recommend Desert Hope to anyone seeking professional treatment and a strong foundation for lasting recovery! My cousin's treatment team was the utmost responsible for my cousin's recovery! Thank you

Response from the owner3 weeks ago
Thank you so much for the positive review, Rosemarie! We re thrilled to hear that you had such a positive experience with Desert Hope Treatment Center, and hope you stay connected with us through our alumni network for ongoing support. Best, Desert Hope Staff
Jordan Solano
3 weeks ago
5

The nusing staff was great taking care of my medical needs and ensuring that I was as comfortable as possible in an inherently uncomfortable situation. The nurses with best energy in descending order based on coolness and usefulness #1 Elyssa #2 Kate #3 Niko. No one can hand out granolas like this man Niko, it s a gift, shouts out. And Elyssa the Best fr fr on a serious note no complaints at all staff is reason I made through will recommend for anyone who still suffering or struggling with addiction this place truly is Desert Hope all you need to know is in the name. Four thumbs !!!

Response from the owner3 weeks ago
Hi Jordan! Thank you so much for the positive review of Desert Hope. We re thrilled to hear that you had such a positive experience, and hope you stay connected with us through our alumni network for ongoing support! Wishing you the best. Sincerely, Desert Hope Staff
Jonathan Strong
4 weeks ago
5

I want to thank the amazing staff at Desert Hope for my recovery. I ve had the privilege to be there several times (yes it is a privilege to have the opportunity for inpatient recovery) and had wonderful experiences each time.Everyone from the front desk, including clinical, nursing, housekeeping, and culinary staff, is excellent. Treatment is like anything else; there will be challenges, but at the heart of this organization are highly skilled, passionate, and dedicated staff who are there to help you put your life back together. This is no easy task. I am immensely grateful for the level of care and service they are able to provide.From my experience, if you do decide on treatment and Desert Hope is a good option for you, soak up all the information possible. Advocate for yourself in a patient, understanding, and professional manner, and the Desert Hope staff will be there to assist in any way possible. I have seen them work some miracles and navigate thru the complicated journey of recovery, insurance payments, FLMA, and Part-time disability among other way to finance the treatment.Highly recommended!Here are some of the outstanding staff members:Front Desk:Bella (thank you for all the copies)MonicaClinicalRoberta (you are the best!!! Thanks for the help with the stitches)CristinaOlga (we are still waiting for you to sing again)Dr. HowellMichelleHunterIgorJaySupport StaffSusie (thank you for all the musical support)BrendaJamesMarkTommyCounselors and Case ManagersSabrinaTerryCarolinaRichardLaceyAll the housekeeping and Culinary StaffThank you!!!!!

Response from the owner3 weeks ago
Hello Jonathan, WOW! Thank you so much for sharing such a fantastic review of Desert Hope Treatment Center. We are passionate about providing high-quality, compassionate care, and it means the world to us when that effort is recognized. We truly value your feedback and invite you to stay connected through our alumni network for ongoing support! Best, Desert Hope Staff
Jacob Duhon
1 month ago
1

I've been to this facility a few times and it is a great facility to go to for your substance abuse problems. But on the other hand they are absolutely trash as far as any kind of compassion or seeming desire to help! The last time I was there I discharged ama and am being punished by not being allowed to be readmitted! I was told that I had to wait 3 months before I could be re-admitted and I have waited now about 5 months and when I called just now to see about getting a bed they just told me I had to wait 6 months from the last time I was there even though I am on the phone with them crying and begging for help! I told them all I wanted to do was detox and go back to their so we're living program called resolutions. And all they did was tell me that they could not do anything until the 6-month period was over even though I am out here on the streets in the cold and begging begging for help!

Response from the owner1 month ago
Hello Jacob, Thank you for taking the time to provide a review of Desert Hope Treatment Center. We are so sorry if you had a negative experience. Due to federal privacy laws, we are unable to discuss any client details publicly. We welcome the opportunity to speak with you further about any concerns you have. Please contact us at DesertHopeClientConcerns@contactaac.com so that we can work together to resolve any issues. Best, Desert Hope Treatment Center Staff
Lace Dannielle
1 month ago
5

This place is amazing and they treat you like family , actually better than family and trust me your not gonna wanna leave...lol

Response from the owner1 month ago
Hi Lace, Thank you so much for leaving us a review! We are glad to hear about your positive experience with Desert Hope, and hope you stay connected to us through our alumni network!
Stormy Jameson
1 month ago
5

Desert Hope saved my life and completely helped turn my life around! The staff was amazing and counselors were awesome!

Response from the owner1 month ago
Hello Stormy! Thank you for taking the time to leave Desert Hope such a positive review! We truly appreciate your feedback and are grateful for your support. Wishing you continued success!
Vivian Betts
1 month ago
5

I am a student at UNLV and have worked in the facility treatment field before. A few weeks ago, I was hired to work with this amazing company . I am excited to work here. I am grateful and blessed that they have flexibility scheduling. The team communication and corral is great. Everyone is helpful to each other and our community of clients. Let not forget how great the food is!!!

Response from the owner3 weeks ago
Thank you so much for leaving us a review! We are glad to hear about your positive experience with Desert Hope!
Tiffany Ellison
1 month ago
4

It's a very beautiful place but some of the staff just see u as a number but if u get Sabrina she is amazing n works with u

Response from the owner1 month ago
Thank you so much for sharing your experience with Desert Hope! Your feedback is valuable to us and has been shared with the team. If you d like to discuss any concerns or need assistance, please don t hesitate to reach out to our staff at DesertHopeClientConcerns@contactaac.com. We truly value your feedback and hope you will stay connected to us through our alumni network for ongoing support.
James Cook
1 month ago
5

I did the whole treatment at DesertHope. I go treated like royalty and the faculty and taff are five stars! Would definitely recommend to anyone seeking treatment!

Response from the owner1 month ago
Hi James! Thank you for your feedback! We really appreciate your kind words about Desert Hope Treatment Center, and hope you stay connected to us through our alumni network!
Carolyn Linton
1 month ago
5

What a beautiful place to work! I'm shouting out all staff for their continuous dedication to patient care. Keep up the great work guys!

Response from the owner1 month ago
Thank you so much for leaving us a review! We are glad to hear about your positive experience with Desert Hope!
Bree Sweat
1 month ago
5

What an amazing wonderful place to work! Staff really cares about patients wellbeing and are extremely attentative and supportive. Management assist when needed and are also very accessible. Shout of to every department for working together for our patients recovery!

Response from the owner1 month ago
Thank you for taking the time to leave Desert Hopesuch a positive review! We truly appreciate your feedback and are grateful for your support. Wishing you continued success!
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