Crossroads at Grandview

1125 Three Springs Blvd. Durango, CO 81301
Inpatient
Crossroads at Grandview CO 81301

About Crossroads at Grandview

Crossroads at Grandview is an outpatient facility that offers treatment for individuals with a Mental Health diagnosis and/or a Substance Addiction. Crossroads at Grandview is located at Durango, Colorado.

Crossroads at Grandview is dedicated to have a positive impact on the mental health of their patients. Crossroads at Grandview has a whole-person approach philosophy in order to treat behavioral health needs offering an integrated care. Crossroads at Grandview offers a safe end compassionate environment

Crossroads at Grandview has a Patient Portal that allows clients to check their medical record such as: lab orders, test results, procedures, medication lists and vital signs, from any Internet-enabled device. Crossroads at Grandview offers affordable treatment for everyone in the community.

Latest Reviews

Bill Thompson
2 months ago on Google
1
What a joke. I setup an appointment with a doctor to go over ALL of my medical issues. I ended up with some Nurse. All she could do was forward my info to various real doctors, which would be fine if she actually did that. They NEVER called me back, never mailed me the items they said they would and now refuse to reschedule me over the phone. WHAT A JOKE!
Tanner Angle
3 months ago on Google
1
I asked if I could switch to my old therapist and they just blew me off. I've called multiple times and they won't get a hold of me. I don't care about my health anymore if they don't
Haley
5 months ago on Google
1
Synthia is very rude, unhelpful, and impossible to work with.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Location

Accepted Insurance

Crossroads at Grandview works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Professional services are often necessary to recover from addiction. Drug rehab in Colorado provides the expert services needed to address the complex issues of addiction and help individuals start their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff

Shelly Burke

CEO

Shelly J. Spalding

COO

Stephanie Allred, Ph.D

VP of Integrated Health

Brian Ensign, L.C.S.W, L.A.C

VP of Behavioral Health

Contact Information

Phone icon (970) 403-0180
Building icon

1125 Three Springs Blvd.
Durango, CO 81301

Reviews of Crossroads at Grandview

2.13/5 (16 reviews)
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Reviews

1

I think they do not understand the concept that this place is not a jail; they think they have and should have all the control over ALL your actions.

Reviewed on 2/26/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (15 reviews)
Bill Thompson
2 months ago
1

What a joke. I setup an appointment with a doctor to go over ALL of my medical issues. I ended up with some Nurse. All she could do was forward my info to various real doctors, which would be fine if she actually did that. They NEVER called me back, never mailed me the items they said they would and now refuse to reschedule me over the phone. WHAT A JOKE!

Tanner Angle
3 months ago
1

I asked if I could switch to my old therapist and they just blew me off. I've called multiple times and they won't get a hold of me. I don't care about my health anymore if they don't

Haley
5 months ago
1

Synthia is very rude, unhelpful, and impossible to work with.

Milla
9 months ago
1

I would put zero stars if possible. They put someone I know on a 72 hr hold and released them with medication. They only gave enough meds for her to be able to last 3-4 days. This is EXTREMELY irresponsible because without consulting the patient about how long they would need to get a longer prescription means that they would have to abruptly stop taking these meds. It takes time to get someone established with an MD and get the prescription that they need and this should absolutely be taken into account before the facility releases someone w/o the proper amount of medication to get them in a stable condition. This is extremely dangerous and can cause further chemical imbalances. I cannot believe that medical professionals would do this! Very disappointed....

Isaac Fernandez (Ferbert)
9 months ago
1

Most terrible experience at this place won t ever go back. What s the point of having a ten minute late allowance if you guys won t even abide by that

noellebae
10 months ago
1

Wish I could rate 0 stars simply for front desk experience alone. I have called two times in the past 9 days and left a voicemail both times saying I need to urgently speak to my psychiatrist due to an improper referral I received (I requested a referral for diagnostics for one mental health condition and instead received the wrong referral for an entirely different condition) and my medication dosage needing to be decreased due to adverse reaction when the dose was changed without my knowledge. No staff member has called me back a single time despite me stating all of this and emphasizing the urgent need to speak with my mental health specialist. This is not my first bad experience with this front desk staff, previously they have refused to communicate importance of calls to my psychiatrist (have called one other time previously with an urgent request to speak to my psychiatrist due to my medication lapsing without me knowing my insurance had rejected it suddenly, I will note my medication is one where without it withdrawal symptoms begin and I have a very sensitive mental state due to CPSTD, Chronic Anxiety, Chronic Depression, ADHD, and Autism all being a part of my mental health diagnosis.) For the most part Dr. Patti Snodgrass has been a good provider but with this horrendous front desk staff and the toll interacting with them takes on my mental health I will have no choice but to find another Psychiatric provider. I cannot recommend against this company enough.

Windwalker Ahoyatai
10 months ago
1

The Durango crisis CORE team cannot be trusted. Allegedly, they are non-criminal interventionists but just understand What is not criminal now can be criminal in the future. They get you to violate your fifth amendment right Which is an ethical violation. I filed a grievance and heard nothing. I am taking this to the credentialing bureau and intend to pursue further litigation on behalf of the victims they took advantage of .

Alexis AJ
1 year ago
1

Came in for an assessment after a recent attempt and was told I didn t have the nads to do anything to myself and was sent on my way with no help, resources, or anything. Avoid this place if you re seeking help.

Toree McK
1 year ago
1

Craig Kaplan
1 year ago
5

The staff there was amazing never have I experienced compassion,and understanding like that in a mental health setting.i would highly recommend them if your having troubles or doubts. Thank you so much to the ACU at crossroads..

Elizabeth Stevens
4 years ago
5

My stay the ATU in Durango, Colorado was absolutely one of the most beneficial, positive & wonderfully, life altering experiences ever. Their individually personalized, one on one treatment, support & sincere caring truly touched my heart & life...so much so that I didn t want to leave!The beautiful Dr Kumar & her team, Cowboy Joe, Mia (my blonde), the sweetest, most kind & helpful Jennifer & all the other team members taught me that I am enough & that I definitely matter! Words cannot express my gratitude or the love I feel for these amazing human beings! I stand & applaud all of you for your epic, intimately supportive treatment & professionalism!!!Thank you & God bless you all... Sincerely,Elizabeth Merie Ursula Stevens

Window Painz
4 years ago
3

Atu mental health inpatient good place to get help.

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