Saint Luke’s Hospital Crittenton Children’s Center

Kansas City, Missouri

10918 Elm Avenue
Kansas City MO, 64134

(816) 765-6600

About Saint Luke’s Hospital Crittenton Children’s Center

Saint Luke’s Hospital’s Crittenton Children’s Center is in Kansas City, Missouri. It offers behavioral and mental health treatment for children and families. They accept Aetna Better Health of Kansas, Medicaid, and a number of local, national, and private health insurance networks.

Saint Luke’s has multidisciplinary teams who use evidence-based therapy to help children build communication skills, regulate emotions and develop strength and resilient learning strategies to last a lifetime.

They have an outpatient clinic and in-home counseling, plus an adolescent substance use program, and a foster care and adoption program.

They have their regular residential treatment program here and an inpatient hospitalization program that’s for children who are in an immediate mental health crisis. You’ll have an array of education programs, relapse prevention, and social services to coordinate care between work, school, and home.

Crittenton strives to provide a safe environment so families can focus on healing. Saint Luke’s as a whole is backed by Magnet Recognition which recognizes excellence in nursing, so parents and patient families can be confident that their loved ones will get the high level of care that they need.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

User icon Programs

check iconAdolescence program

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

children iconChildren program

Shield icon Insurance

Our Policy: Saint Luke’s Hospital Crittenton Children’s Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

Cognitive Behavior Therapy

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In Missouri, therapists and patients work closely in individual therapy to address the personal challenges and triggers that drive addictive behavior. Using a customized approach helps foster self awareness so you can make positive changes toward a healthier, substance free life.

desert iconMotivational Interviewing

Motivational interviewing is a short term method often used during drug rehab in Missouri. It typically lasts one or two sessions, with the goal of facilitating conversation about change. The client should leave the sessions feeling more decisive and secure in their ability to make the changes they desire in their life.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Phone icon Contact

Phone icon (816) 765-6600
Building icon

10918 Elm Avenue
Kansas City MO, 64134

Call Now - Help is Available
Get Help Now - 816-892-9904
Question iconSponsored
Edited by:
Peter Lee, PhD

Reviews

2.01 (138 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (137)
Accomodations & Amenities
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Meals & Nutrition
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Treatment Effectiveness
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Admissions Process
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
4

They actually care. Outpatient is great! You come and go when you need to, these people are really invested in high-quality customer service.

Reviewed on 2/12/2019
Overall Experience
Date Submitted

Google Rating

Allison Nold
2 months ago
4

Okay, first off I was there for 8-9 days. They said the recommended stay was 3-7. They don't discharge on weekends. But everyone was so nice there. Except one person told the entire group that we had to knock on our door just to leave. Even when everyone is up and out of the rooms. The only time we NEEDED to knock is during the room times, before we have to wake up and after we was supposed to sleep. When it wasn't time for either of those 3, they still said we had to knock. I thought that was stupid because I would just go in the room for 2 seconds and come out. But no one else knocked and the person got onto me because I didn't knock. I wanted to be so sarcastic at that point but I didn't. I wanted to go into my room whenever I needed something, wait by the door and knock each time before I leave but stand there until I got an answer. But I didn't. An another thing was there was only 1 shower! Out of 4! Like yeah one person in the bathroom at a time but there was 2 bathrooms. There was only 1 shower curtain in the brown door bathroom. So we had to wait hours to get our turn. When I got my turn people knocked on my door SIX times! I told them I was still showering and by the last knock I lost my patience and screamed. People walked in on me multiple times. Like we should have name tags to put on the door to let people know who's in there. And whenever I got there they asked if I was allergic to anything. I just told them I absolutely HATE tomatoes. They put tomatoes on almost everything! And a couple days before I left I had a fresh ear piercing and needed help putting it in. They just told me to look for the hole after I tried 6 times and spent 10 minutes trying to do. They were no help when I asked. But for the love of Jesus Christ! Get shower curtains in both bathrooms and fix the showers in unit 8!

Response from the owner2 months ago
Thank you for taking the time to leave a review. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. Thank you.
altacc
2 months ago
2

i went for 6 days. i had to move rooms 5 times. i probably should have stayed longer. all this place don t for me was gave me lexapro and sent me on my way. some of the staff where great whilst some sucked. either way the experience didn t rlly help me.

Response from the owner2 months ago
Thank you for taking the time to leave a review. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. Thank you.
Gg Ohalloran
2 months ago
5

Thanks for helping the help for my girlfriend the staff was great and helpful and she has really changed thanks a lot you guys are great

Response from the owner2 months ago
We're happy to hear about your girlfriend's positive changes and appreciate your kind words about our staff. Thank you for sharing your experience with us.
Octavia D'Aishteah
2 months ago
1

Had a terrible experience here as a teenager. Granted that was a long time ago. The counselor that was leading my group therapy session verbally assaulted me because of my religion (I practice witchcraft) and told me that was why I was there. She said "where are your kids now?" In a very aggressive and mocking tone. And when I pointed out that there were far more Christians in the ward that practitioners of witchcraft I felt like she wanted to slap me. They took my pentacle necklace up on my arrival which should have been exempt because Christians were allowed to keep their cross necklaces. I felt very discriminated against here.

Response from the owner2 months ago
Thank you for taking the time to leave a rating. If you d like to talk with a patient advocate, you can find their information here, www.saintlukeskc.org/patientadvocates. Thank you.
Armani Scoggin
2 months ago
1

Me as a patient I never liked the hospital. I got jumped on their watch, but then they move me to the rooms with the females my age. The crazy thing was I was the only person to calm her down because she he was tripping. Because they took her phone privileges so she smashed the telephone. They was tripping about her, holding my hands After I calmed her down, they gave her a shot for no reason I feel like that place hurt people more than they help

Response from the owner2 months ago
We re committed to delivering exceptional care always and would like to learn more about your experience. If you re willing, please contact the appropriate patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
Lilly Simmons (Lilly)
3 months ago
1

I've personally went here, and please don't take your children or ANYONE here please, I was in the teens ward/women's ward, unit 8 exactly, and when I first got there, it took them at least and hour just to get me out of the horrible hospital gown, sent me to a room, with nothing really, and it was just really uncomfortable as soon as I got there. They make you share why your in there, and what you did to yourself, even if you say your not comfortable doing so. You have to do that every morning infront of everyone, and your not allowed to skip this. And if you don't participate in those stupid meeting things, you get points taken off your score sheet! Yes I said score sheet. For me, whenever I started my medicine while I was in there, I had horrible headaches, constantly for about three days, and nobody listened to me, besides this one really kind nurse, he got me an ice pack, since on my papers it said I couldn't take any meds besides my prescribed ones, he gave me ice packs. I really appreciated him for actually listening to me. They would make you fill out these papers, and write about dumb things, and you had to write on the whole page, and they'd take points off if you didn't fill the page/didn't do it. These points could make you stay there longer, and they had no mercy for this either, they almost gave me 3 more, (maybe even more than that) days because I started getting mad about this, and I started refusing to do it. I hope for the people who read this PLEASE take yourself/children to a different place than this, this place isn't good. Thank you so much for reading my experience with this terrible place.

Response from the owner3 months ago
Thank you for taking the time to share your feedback and concerns. We re committed to delivering exceptional care always and would like to learn more about your experience. If you re willing, please contact the appropriate patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
A R
3 months ago
1

Staff is horrible and abusive..They wouldn't even let use restroom had to go made wait 15 minutes. Physic Doctors wake you up at 3am for their daily money!

Response from the owner3 months ago
Hello, thank you for taking the time to share your feedback and concerns. We re committed to delivering exceptional care always and would like to learn more about your experience. If you re willing, please contact the appropriate patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
Leslie
4 months ago
1

Disappointed in the experience my family had here. I tried to voice my concerns with a patient advocate and I could never get a hold of one no matter how many times I called .

Response from the owner3 months ago
Thank you for sharing your feedback. It has been passed along to the appropriate team.
Alexa Gnann
5 months ago
3

I m 13 and I was in unit 8, I just got out today and I was there for a little over a week. The day staff were nice and sometimes the night staff were okay the only bad thing I have to say is that I think this place made me even more sensitive to my triggers now that I know them. I did learn some new coping skills but I m bad at using coping still in the moment of you know what I mean. At the time I really though it was helping me, but today when I got home I had a somewhat serious conversation with my mom and I told her I needed to walk out of the room and I had a bit of a panic attack. Now maybe it s just because it s my first day out but so far that s what I have experienced. But I did step out of the room before I started yelling and getting mad so I guess that s a good thing that I ve learned to step out when I start feeling angry. I loved Ms. Shea (or however you spell it.) whenever my mom called she would say Alexa baby, your mama is on my phone, she was always so nice to me . And a lot of the other staff were great to! But this place for me was definitely a 4 star while I was in there (I also was a blue star my whole visit so that says a lot) I ll definitely give an update later on to see if this place really did help me.

morgan nanney
5 months ago
1

i don t think i would have had such a hard time dealing with my suicidal actions if i had not been sent here. this place amplified my bad feelings. if you are a parent looking at ways to help your child please do not even consider this place. this is coming from a child who was sent here during the summer, it took away my remaining happiness, and i would just try and lie my way out of being there. i lost a lot of weight here, and became severely underweight, in which none of the staff cared. i would not eat my meals because of the food they served us. a lot of the staff acted as if they had so sympathy for us, as if we were not people. your well being as a person was not thought of. all they wanted to hear was that you didn t consider hurting yourself any more, even if it wasn t the truth.

Response from the owner1 year ago
Morgan, we re committed to delivering exceptional care always and would like to learn more about your experience. If you re willing, please contact the appropriate patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
Kaitlynd Knouse
5 months ago
1

If I could give ZERO stars I would. This place is horrible. There s no signs to show where you re going. You ll probably arrive behind. The staff is all very unwelcoming and will not actually talk to you, they ll talk through you. We arrived on time, but due to being told wrong directions as well as no signs we were 7 minutes late. The doctor stretched our time to 15 minutes late by throwing a fit that we were behind and cancelled on our 7 year old son. Total disappointment and completely unprofessional. The ONLY upside was the front desk lady in outpatient was kind during this interaction. If you have the choice to go somewhere else. Do it. Don t go here.

Response from the owner5 months ago
Hi, Kaitlynd. We re sorry to hear you had a disappointing experience. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. We appreciate the feedback. Thank you.
Theresa Rockhold
5 months ago
1

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