Saint Luke’s Hospital Crittenton Children’s Center

10918 Elm Avenue Kansas City, MO 64134
InpatientOutpatient
Crittenton Childrens Center - Outpatient MO 64134

About Saint Luke’s Hospital Crittenton Children’s Center

Saint Luke’s Hospital’s Crittenton Children’s Center is in Kansas City, Missouri. It offers behavioral and mental health treatment for children and families. They accept Aetna Better Health of Kansas, Medicaid, and a number of local, national, and private health insurance networks.

Saint Luke’s has multidisciplinary teams who use evidence-based therapy to help children build communication skills, regulate emotions and develop strength and resilient learning strategies to last a lifetime.

They have an outpatient clinic and in-home counseling, plus an adolescent substance use program, and a foster care and adoption program.

They have their regular residential treatment program here and an inpatient hospitalization program that’s for children who are in an immediate mental health crisis. You’ll have an array of education programs, relapse prevention, and social services to coordinate care between work, school, and home.

Crittenton strives to provide a safe environment so families can focus on healing. Saint Luke’s as a whole is backed by Magnet Recognition which recognizes excellence in nursing, so parents and patient families can be confident that their loved ones will get the high level of care that they need.

Latest Reviews

Ann-Marie Reber
3 weeks ago on Google
1
I called for my child, was told I would get a phone call. It's been a week and still no phone call.
Response from the owner1 week ago
Thank you for sharing your feedback. It has been passed along to the appropriate team. We d appreciate the opportunity to learn more so, if you re willing, please contact a patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
Jean Van Booven-Shook
1 month ago on Google
1
Our experience with them as foster parents has discouraged us from fostering ever again.We loved the kids we fostered, still have our license and have been asked by our licensing worker to open our home to foster again.However the Crittenton staff person did not like us because we called out the number of ways they violated laws and policies, and they made up negative information about us to tell other placement providers. Even if the information had been true, it was a clear HIPAA violation as the records they have are considered medical records.
Response from the owner1 week ago
Hi, Jean. We re sorry to hear you had a disappointing experience. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. We appreciate the feedback. Thank you.
Zavian Barnes
1 month ago on Google
4
I was in there for 7 days for good behavior everybody was so nice and cool I did not like about the bathroom. The water is too cold and plus the lunch was bad yeah I had a great time. I missed a People I want to tell them Thank you for everything and helping me out
Response from the owner1 week ago
Thank you for taking the time to leave a rating. We wish you the best of health.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.1 / 10

Location

Accepted Insurance

Saint Luke’s Hospital Crittenton Children’s Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Missouri usually involves several phases: detox, rehab, and aftercare. The rehab phase may include a combination of inpatient and outpatient treatments, as the individual moves through a continuum of care on their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

The goal of cognitive behavioral therapy in Missouri is to help clients change their thinking and behavioral patterns. Strategies of treatment include role playing, facing fears, and calming techniques.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In Missouri, therapists and patients work closely in individual therapy to address the personal challenges and triggers that drive addictive behavior. Using a customized approach helps foster self awareness so you can make positive changes toward a healthier, substance free life.

Motivational interviewing is a short term method often used during drug rehab in Missouri. It typically lasts one or two sessions, with the goal of facilitating conversation about change. The client should leave the sessions feeling more decisive and secure in their ability to make the changes they desire in their life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Staff

Richard J. Liekweg

CEO

Contact Information

Phone icon (816) 765-6600
Building icon

10918 Elm Avenue
Kansas City MO, 64134

Fact checked and written by:
Scott Blair
Edited by:
Peter Lee, PhD

Reviews of Saint Luke’s Hospital Crittenton Children’s Center

2.11/5 (145 reviews)
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Reviews

4

They actually care. Outpatient is great! You come and go when you need to, these people are really invested in high-quality customer service.

Reviewed on 2/12/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.1 (144 reviews)
Ann-Marie Reber
3 weeks ago
1

I called for my child, was told I would get a phone call. It's been a week and still no phone call.

Response from the owner2 weeks ago
Thank you for sharing your feedback. It has been passed along to the appropriate team. We d appreciate the opportunity to learn more so, if you re willing, please contact a patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
Brooke Bicknell
1 month ago
1

Jean Van Booven-Shook
1 month ago
1

Our experience with them as foster parents has discouraged us from fostering ever again.We loved the kids we fostered, still have our license and have been asked by our licensing worker to open our home to foster again.However the Crittenton staff person did not like us because we called out the number of ways they violated laws and policies, and they made up negative information about us to tell other placement providers. Even if the information had been true, it was a clear HIPAA violation as the records they have are considered medical records.

Response from the owner1 year ago
Hi, Jean. We re sorry to hear you had a disappointing experience. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. We appreciate the feedback. Thank you.
Zavian Barnes
1 month ago
4

I was in there for 7 days for good behavior everybody was so nice and cool I did not like about the bathroom. The water is too cold and plus the lunch was bad yeah I had a great time. I missed a People I want to tell them Thank you for everything and helping me out

Response from the owner1 month ago
Thank you for taking the time to leave a rating. We wish you the best of health.
KDK
1 month ago
5

I was very blessed when I was informed of Crittenton. The doctors, counselors, nurses and office personnel went the extra mile in helping not just my child who was in dire need but also in helping me.

Response from the owner1 month ago
Thank you for sharing your positive experience with Saint Luke's Hospital Crittenton Children's Center. We're glad to hear that our team was able to provide comprehensive support for both you and your child. Your feedback is greatly appreciated.
Taegan Corbin
1 month ago
1

if i could put no stars. i would. i went here when i was about 14. it took a very long time to get me out of my paper clothes from the hospital, and when i got there, i had to sit in front of a staff and wasnt able to put my things in my room. obviously, i know they have to go through it and make sure theres nothing harmful there. but while i was waiting to actually go to the unit ( unit 8 ) they couldve done this. when it came time to change out. they brought me to the bathroom, with a MALE and female. they had me undress in front of them and rinse off in the shower. while they were watching. after the fact, the female staff gave me a bed sheet to cover up with. i was very uncomfortable and shared this with both memebers. they then refused to let me leave the bathroom because they supposedly needed pictures of my sh. mind you this was very close to my privates and i said i didnt want too multiple times ( the male staff took pictures,). but then again wouldnt let me leave. so i followed along after a while. still very uncomfortable. made me share why i was there even if i didnt want too. put me on RESTART. ( basically restarts your points, they told me if this happens im there longer) i got put on restart because i was whispering to someone during a movie. just in general this place is awful. staff are unprofessional. and dont try and make the patients comfortable, i also had a staff sit next to the shower for the one and only shower i had for the week and a half i was there. mind you, the showers didnt have curtains. ( im not sure about now) never ever, send your child here. or anyone for that matter. it made things worse for me, not better. i recommend reading reviews, looking at websites, AND sending a child in need to a residential, or somewhere with a stay of a month or longer. a few days to a week does absolutely nothing and we play the game to get out. with res you cant do that. residential sounds scary, and it is at first, but its so so beneficial in the long run. trust me. ive been to 5 of these kinds of hospitals, and my last was embark behavioral health ( a res) i went to those five in a span of 2 years. after my residential treatment, i havnt even had a hospital visit. everyones different, but res changes perspective and helps so much more. i hope u take what i daid into consideration. have a blessed day.

Response from the owner1 month ago
Thank you for sharing feedback. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. We appreciate the feedback. Thank you.
ChemTrails 911
2 months ago
1

My ex decided she wanted custody after 5 years of absence. As soon as she got custody from the man hating Rosen out of of independence Mo. she placed my youngest sun in this place. And it was a pain to get him out. My ex shouldn t be allowed to raise gerbils.

Response from the owner2 months ago
Thank you for taking the time to leave a review. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. Thank you.
Allison Nold
4 months ago
4

Okay, first off I was there for 8-9 days. They said the recommended stay was 3-7. They don't discharge on weekends. But everyone was so nice there. Except one person told the entire group that we had to knock on our door just to leave. Even when everyone is up and out of the rooms. The only time we NEEDED to knock is during the room times, before we have to wake up and after we was supposed to sleep. When it wasn't time for either of those 3, they still said we had to knock. I thought that was stupid because I would just go in the room for 2 seconds and come out. But no one else knocked and the person got onto me because I didn't knock. I wanted to be so sarcastic at that point but I didn't. I wanted to go into my room whenever I needed something, wait by the door and knock each time before I leave but stand there until I got an answer. But I didn't. An another thing was there was only 1 shower! Out of 4! Like yeah one person in the bathroom at a time but there was 2 bathrooms. There was only 1 shower curtain in the brown door bathroom. So we had to wait hours to get our turn. When I got my turn people knocked on my door SIX times! I told them I was still showering and by the last knock I lost my patience and screamed. People walked in on me multiple times. Like we should have name tags to put on the door to let people know who's in there. And whenever I got there they asked if I was allergic to anything. I just told them I absolutely HATE tomatoes. They put tomatoes on almost everything! And a couple days before I left I had a fresh ear piercing and needed help putting it in. They just told me to look for the hole after I tried 6 times and spent 10 minutes trying to do. They were no help when I asked. But for the love of Jesus Christ! Get shower curtains in both bathrooms and fix the showers in unit 8!

Response from the owner4 months ago
Thank you for taking the time to leave a review. We d like to connect you with a patient advocate so we can learn more about your experience. You can find their information here, www.saintlukeskc.org/patientadvocates. Thank you.
Gg Ohalloran
4 months ago
5

Thanks for helping the help for my girlfriend the staff was great and helpful and she has really changed thanks a lot you guys are great

Response from the owner4 months ago
We're happy to hear about your girlfriend's positive changes and appreciate your kind words about our staff. Thank you for sharing your experience with us.
Octavia D'Aishteah
4 months ago
1

Had a terrible experience here as a teenager. Granted that was a long time ago. The counselor that was leading my group therapy session verbally assaulted me because of my religion (I practice witchcraft) and told me that was why I was there. She said "where are your kids now?" In a very aggressive and mocking tone. And when I pointed out that there were far more Christians in the ward that practitioners of witchcraft I felt like she wanted to slap me. They took my pentacle necklace up on my arrival which should have been exempt because Christians were allowed to keep their cross necklaces. I felt very discriminated against here.

Response from the owner4 months ago
Thank you for taking the time to leave a rating. If you d like to talk with a patient advocate, you can find their information here, www.saintlukeskc.org/patientadvocates. Thank you.
Armani Scoggin
4 months ago
1

Me as a patient I never liked the hospital. I got jumped on their watch, but then they move me to the rooms with the females my age. The crazy thing was I was the only person to calm her down because she he was tripping. Because they took her phone privileges so she smashed the telephone. They was tripping about her, holding my hands After I calmed her down, they gave her a shot for no reason I feel like that place hurt people more than they help

Response from the owner4 months ago
We re committed to delivering exceptional care always and would like to learn more about your experience. If you re willing, please contact the appropriate patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
Lilly Simmons (Lilly)
6 months ago
1

I've personally went here, and please don't take your children or ANYONE here please, I was in the teens ward/women's ward, unit 8 exactly, and when I first got there, it took them at least and hour just to get me out of the horrible hospital gown, sent me to a room, with nothing really, and it was just really uncomfortable as soon as I got there. They make you share why your in there, and what you did to yourself, even if you say your not comfortable doing so. You have to do that every morning infront of everyone, and your not allowed to skip this. And if you don't participate in those stupid meeting things, you get points taken off your score sheet! Yes I said score sheet. For me, whenever I started my medicine while I was in there, I had horrible headaches, constantly for about three days, and nobody listened to me, besides this one really kind nurse, he got me an ice pack, since on my papers it said I couldn't take any meds besides my prescribed ones, he gave me ice packs. I really appreciated him for actually listening to me. They would make you fill out these papers, and write about dumb things, and you had to write on the whole page, and they'd take points off if you didn't fill the page/didn't do it. These points could make you stay there longer, and they had no mercy for this either, they almost gave me 3 more, (maybe even more than that) days because I started getting mad about this, and I started refusing to do it. I hope for the people who read this PLEASE take yourself/children to a different place than this, this place isn't good. Thank you so much for reading my experience with this terrible place.

Response from the owner6 months ago
Thank you for taking the time to share your feedback and concerns. We re committed to delivering exceptional care always and would like to learn more about your experience. If you re willing, please contact the appropriate patient advocate here, www.saintlukeskc.org/patientadvocates. Thank you.
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