CRI-Help Inc

11027 Burbank Blvd Los Angeles, CA 91601
DetoxInpatientOutpatient
Cri Help - The George T. Pfleger Center CA 91601

About CRI-Help Inc

CRI-Help Inc is a comprehensive drug and alcohol rehab in North Hollywood, California. They have another location in LA, too. This facility has every level of treatment you could need throughout the stages of your recovery journey. They help adults get their lives back from addiction.

With a full continuum of care, this rehab has inpatient detox and residential rehab as well as outpatient treatment and transitional living homes. In all of these levels of care the treatment centers around the 12 Step philosophy, which you might have heard of through AA and NA.

If you’re coming out of active addiction, then you’ll start with their inpatient detox. This service is for people going through moderate to severe withdrawal. The staff will be able to monitor your health and safety throughout your withdrawal. They’ll manage your symptoms while getting you started with therapy and addiction treatment.

The next step is typically residential rehab. Your program here will be tailored to you and what will be most effective for your recovery. That will include individual therapy and group therapy, which includes gender specific groups and groups for specialized needs like trauma or grief counseling. You’ll have daily 12 Step meetings, too, and you’ll even have holistic treatments like yoga and acupuncture. They have an educational program for families, too, so your family can develop the tools to support your recovery.

The next step down is outpatient treatment which mostly uses individual therapy and group therapy. They have group therapy options in the evenings and during the day. They have family counseling, too, as well as life skills and relapse prevention education. Like the residential program, this program is also built on the 12 Steps. This rehab also offers transitional living homes, which are mostly for people in the outpatient program.

Throughout any of these programs the facility also offers medication assisted treatment, particularly for those with a history or relapsing. They use medications like Suboxone or Subutex for opioid addiction or Vivitrol or Antabuse for alcohol addiction. This lowers your cravings and your physical addiction symptoms.

Latest Reviews

Walid Abdelaziz
4 weeks ago on Google
5
Thank you for saving my son's life .
Kiffelyn Manor
1 month ago on Google
5
The best place I could have ever ended up period. 11 years and 6 months clean and sober. Thank you Cri Help. Forever Grateful.
J Rose
3 months ago on Google
2
Honest experience I m going to share.My fiance has been here twice for detox. The first time went okay for him, but he decided to leave because they wouldn t allow him his Calvin & Hobbes books (not AA approved, I sort of get it since they have policies they need to follow but Calvin & Hobbes??). This first time while he was there, he seemed to be treated okay, but I wasn t. They like to say on their website and even during intake that family can be involved and it s good for the addict to have support. Though, when I would call for an update on how he was doing (which I was told I was allowed to do) I was met with annoyance and short responses. I thought to myself I get it, they re probably busy, but it still felt weird. Then when I came in to drop off items that I was called and told he requested, two things happened one, I brought an empty journal for him to use and was met with what is this? And told he couldn t have it. A blank journal? Okay, whatever. Then, I had 2 encounters with a woman that left me stunned. The first one, she told me that I need to not let me fiance back home unless he was clean, even if it meant him being homeless. The second, she said you again? What are you doing here? And told me to stop showing up and that if he wanted to contact me, he could and he would, and that if he hadn t it s because he didn t want to (no, detox patients can t use the phone, so apparently that was a lie). She said other things to do but long story short, I was left in TEARS. I also found out that once my fiance came home, apparently there were times he asked them to call me for items and they told him they did, when they 100% didn t. I ALWAYS answered their calls to be there for him.Fast forward, and he needed to go back to detox. It happens, addiction is hard. The FIRST night he s there, instead of the doctor taking his height, weight, and previous medical history into consideration when prescribing him detox medication, they just gave him what they give everyone it ended up being too little of a dose and he had a seizure. When sent to the hospital, the nurses were trying ENDLESSLY to contact the staff at Cri Help to get information on the medicine he was given, how much, etc. and to get an idea of how he was going to get back once he was discharged. My fiance, as well as I, were calling too regarding this. No communication. AT all. It was so frustrating to have him sitting in the hospital, wanting to be clean, WILLING to go back and finish detox AND transfer to residential, but have the facility disregard him (maybe because he wasn t physically there? Like maybe they thought they could just sort of brush him under the rug for a bit? I don t know). So, my fiance decided not to return because it didn t seem like they care.Fast forward to today. My fiance realizes he can t do it on his own, and decided that even though his experiences were off, he wanted to go back because he was serious about getting clean and finally gaining control of his life. The intake woman was unbearable. Not only was she condescending to my fiance when he was trying to explain the situation, but basically said we re not going to give you more medication, (fiance name). We can t just do that. And I mean why would you even want to come back if you re claiming we didn t treat you properly and things along those lines. She was arguing with him and basically did the phone equivalent of a shrug and refused to let him return. I feel, personally, this is because they know they messed up and that my fiance and I are advocates for fair and correct treatment (for everyone, not just us) so they don t want to be called out again for not doing their jobs properly.All of this being said, I d say here s my summary the detox team themselves are great (minus the doctor). The intake workers and front desk staff clearly don t like their job and lack the compassion and patience it takes to work in this type of setting. It could be worth a try for you, but BE CAREFUL and BE STRONG. Advocate for yourself, always!
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9 / 10

Location

Accepted Insurance

CRI-Help Inc works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. The George T. Pfleger Center offers outpatient treatment as part of a continuum of care, or as an independent service. Their flexible programs span daytime and evening treatment options, anywhere from 5 to 40 hours per week, depending on client need and availability. Traditional outpatient levels of care are available to clients who complete residential treatment and desire additional support as they reintegrate back into daily living. Intensive outpatient is also available for clients who need a more acute level of care.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. At The George T. Pfleger Center, they understand that addiction affects your self-worth and self-esteem. They’re committed to providing a safe space for you to explore the underlying causes of your addiction. Their residential treatment program will give you a strong support network as you learn that it is possible to overcome your addiction and feel whole again.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) support a client's sustained sobriety as they exit detox or step down from an inpatient program. IOPs are also designed for clients who are at an elevated risk of relapse. Intensive outpatient treatment typically requires clients to engage in a minimum of nine hours of therapy per week, but clients may receive up to 20 therapeutic hours weekly. IOP treatment modalities often combine psychotherapy, recovery-focused life skills training, and medication assisted treatment (MAT).
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
CRI-Help offers sober living environments (also known as drug-free living zones) to alumni and existing outpatient clients. Their facilities offer comfortable, affordable housing as clients move toward independent living. A housing supervisor assesses applicants, monitors activity, assures a drug-free environment, coordinates facility maintenance and provides reports on resident progress. Most Transitional Living clients are enrolled in Outpatient Treatment, and all are required to participate in community 12-step meetings and house meetings to continue their progress toward the goal of independent living.
heart-hands iconIntervention Services
When an individual is in denial about their substance use disorder, their loved ones may organize a drug intervention in California. This effort involves gently but assertively confronting the individual about their substance use and sharing how it has affected those who care about them. A professional interventionist may also attend this gathering. Their expertise with intervention services can prove helpful in guiding the conversation to a positive result.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is an intensive form of outpatient treatment where clients meet during the day and return home in the evening. PHP treatment doesn't require 24-hour care and often serves as an alternative to inpatient hospitalization or a step-down after a residential program. With PHP treatment, you can receive daily support for 6 to 8 hours which includes evidence-based therapies and medication management. The cost of PHP treatment typically varies but averages 90 days.
medically-assisted-detox iconMedically Assisted Detox
Detoxification is an important step in safely freeing your body from drugs and alcohol. That’s why The George T. Pfleger Center’s treatment center offers detox services for clients experiencing moderate to severe withdrawal from prolonged substance use. Medication management and experienced drug-weaning methods are available and supervised by American Board of Addiction Medicine certified physicians and a highly trained treatment team. Their 15-bed facility allows for private and semi­private care for a week or longer depending on the severity of withdrawal. Their medical team individualizes each treatment plan to better facilitate optimal outcomes and manage your transition to the next level of care.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

For clients who are struggling with ambivalence toward change, motivational interviewing in California can help strengthen their commitment to change. Using a conversational method, the therapist helps you explore your motivations and empowers you to make the changes you desire.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

The goal of couples therapy in California is to strengthen the couple's relationship. The therapist may take one or more approaches to counseling which may include the Gottman method, emotionally focused therapy, behavioral therapy, and psychodynamic couple's therapy.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy (aka therapeutic recreation) uses creative and fun activities to help with addiction recovery. Recreational therapists lead patients in entertaining and engaging activities like sports or games; art (drawing, painting, sculpture); drama, music, and dance; and/or community outings (field trips) to improve patients' physical, social, and emotional well-being.

Amenities

  • spa2 iconYoga Studio
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Brandon Fernandez

CEO

Gary Horejsi

Clinical Director

Kim E. Long

Program Manager

Marco Pardo

Grief Counselor

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 27108

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California

Contact Information

Phone icon (818) 985-8323
Building icon

11027 Burbank Blvd
North Hollywood, CA 91601

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Reviews of CRI-Help Inc

4/5 (57 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Walid Abdelaziz
4 weeks ago
5

Thank you for saving my son's life .

Kiffelyn Manor
1 month ago
5

The best place I could have ever ended up period. 11 years and 6 months clean and sober. Thank you Cri Help. Forever Grateful.

Daniel Arce
2 months ago
5

Leslie Greenberg
3 months ago
5

J Rose
3 months ago
2

Honest experience I m going to share.My fiance has been here twice for detox. The first time went okay for him, but he decided to leave because they wouldn t allow him his Calvin & Hobbes books (not AA approved, I sort of get it since they have policies they need to follow but Calvin & Hobbes??). This first time while he was there, he seemed to be treated okay, but I wasn t. They like to say on their website and even during intake that family can be involved and it s good for the addict to have support. Though, when I would call for an update on how he was doing (which I was told I was allowed to do) I was met with annoyance and short responses. I thought to myself I get it, they re probably busy, but it still felt weird. Then when I came in to drop off items that I was called and told he requested, two things happened one, I brought an empty journal for him to use and was met with what is this? And told he couldn t have it. A blank journal? Okay, whatever. Then, I had 2 encounters with a woman that left me stunned. The first one, she told me that I need to not let me fiance back home unless he was clean, even if it meant him being homeless. The second, she said you again? What are you doing here? And told me to stop showing up and that if he wanted to contact me, he could and he would, and that if he hadn t it s because he didn t want to (no, detox patients can t use the phone, so apparently that was a lie). She said other things to do but long story short, I was left in TEARS. I also found out that once my fiance came home, apparently there were times he asked them to call me for items and they told him they did, when they 100% didn t. I ALWAYS answered their calls to be there for him.Fast forward, and he needed to go back to detox. It happens, addiction is hard. The FIRST night he s there, instead of the doctor taking his height, weight, and previous medical history into consideration when prescribing him detox medication, they just gave him what they give everyone it ended up being too little of a dose and he had a seizure. When sent to the hospital, the nurses were trying ENDLESSLY to contact the staff at Cri Help to get information on the medicine he was given, how much, etc. and to get an idea of how he was going to get back once he was discharged. My fiance, as well as I, were calling too regarding this. No communication. AT all. It was so frustrating to have him sitting in the hospital, wanting to be clean, WILLING to go back and finish detox AND transfer to residential, but have the facility disregard him (maybe because he wasn t physically there? Like maybe they thought they could just sort of brush him under the rug for a bit? I don t know). So, my fiance decided not to return because it didn t seem like they care.Fast forward to today. My fiance realizes he can t do it on his own, and decided that even though his experiences were off, he wanted to go back because he was serious about getting clean and finally gaining control of his life. The intake woman was unbearable. Not only was she condescending to my fiance when he was trying to explain the situation, but basically said we re not going to give you more medication, (fiance name). We can t just do that. And I mean why would you even want to come back if you re claiming we didn t treat you properly and things along those lines. She was arguing with him and basically did the phone equivalent of a shrug and refused to let him return. I feel, personally, this is because they know they messed up and that my fiance and I are advocates for fair and correct treatment (for everyone, not just us) so they don t want to be called out again for not doing their jobs properly.All of this being said, I d say here s my summary the detox team themselves are great (minus the doctor). The intake workers and front desk staff clearly don t like their job and lack the compassion and patience it takes to work in this type of setting. It could be worth a try for you, but BE CAREFUL and BE STRONG. Advocate for yourself, always!

Georgia Frabotta
7 months ago
5

I cannot say enough about Cri help. This placed saved my life. I will always be grateful to cri help and the amazing staff who show me how to live life Clean and sober.

Marco Ibarra
1 year ago
1

This is a horrible place to go to get help. My brother was there and someone stole all his clothes and he called us to let us know and instead he gets in trouble for using the phone . Oscar is a horrible counselor he will not get you or your loved ones help he should not be working on this line of work he is very unprofessional and rude. Good luck get anyone to call you back or even talk to someone who can give you any information

Gilbert Navarez
1 year ago
1

I had a terrible experience. They stole from me committed fraud against me and finally got me kicked out when I was completely sober got a sponsor and working my steps. After struggling with alcoholism for 30 years I thought I had found a great place and I was wrong but of course they will believe their own staff over me. I thank God I'm still sober. They got me so angry I thought about relapsing but that wouldn't solve anything. I told them anger was one of my biggest triggers and they did not care.

Karla Garcia
1 year ago
5

I am writing this review on behalf of my family member who recently enrolled in this program, and I must say that it has exceeded our expectations in every way. From the moment they entered, they have received exceptional care and attention, making their experience truly remarkable.First and foremost, the program itself is outstanding. The curriculum is well-designed, providing valuable knowledge and skills that are both relevant and applicable. It is evident that the instructors are highly knowledgeable and dedicated to ensuring a meaningful learning experience for every participant.One aspect that has particularly impressed us is the emphasis on maintaining a healthy lifestyle. The nutritious and balanced meals provided have been a great source of comfort, knowing that our family member's physical well-being is well taken care of. The program's commitment to promoting healthy eating habits is truly commendable.The staff members are incredibly friendly and approachable. They create a warm and welcoming atmosphere that instantly puts everyone at ease. Their genuine care and support have been instrumental in creating a nurturing environment for our family member's personal growth and development.Moreover, the cleanliness and organization of the facilities are impeccable. It is evident that great attention is paid to maintaining a hygienic and comfortable space for all participants. This attention to detail further reinforces our confidence in the program's commitment to providing the best possible experience for their participants.Overall, we are extremely grateful to have found this program for our family member. The help they are receiving, coupled with the exceptional environment, has truly made a positive impact on their journey. We couldn't be happier with our decision, and we wholeheartedly recommend this program to anyone seeking similar support and guidance.Thank you to the entire team for their dedication and for creating such a wonderful program. Keep up the fantastic work!

ruger
1 year ago
1

They never called to let me know my partner got kicked out so I went out and found him on the street relapsing. It was difficult to reach anyone there most days for an update, I d get hung up on. My partner also told me they were still getting high in there because people sneak drugs in, on top of literally cheating on me with other clients while in there. I don t know what kind of place this is but I m completely disgusted by their entire operation and regret it.

Chris Lyn
1 year ago
5

I didn't have insurance at the time but they took me in like their mission statement says have beds available to 51% of clients without insurance, I stayed 4 months in residental transfered to their RBH housing was able to get on my feet an move out. Nothing but love and respect for CRI-HELP they want the best for you and try to ensure everyway to help you on your path to recovery strongly recommend if your looking to recover!!

Dana
1 year ago
5

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