I just love it so they can help people like me good stuff they believe the food is good the bed 🛌 was good it is a good place to go to get help I just love crestwyn the staff good to me it was fun going to the gym and learning
About Crestwyn Behavioral Health Hospital
Memphis, Tennessee, is known for blues and Elvis, but it’s also the home of Crestwyn Behavioral Health Hospital. The hospital offers inpatient and outpatient mental health and addiction treatment for adults. Treatment includes dual diagnosis, where someone has both a mental health disorder and substance use issues. There’s also a specific program for seniors. Paying for care is simple because the hospital accepts Medicare, Medicaid, Tricare, and multiple private insurance plans.
Inpatient treatment at Crestwyn may include medically monitored detox, after which clients shift to individual, group, and family therapy to address the causes of substance use and mental health concerns. The hospital also provides mental health medication if needed. Group sessions may focus on the 12 step methods, healthy relationships, goal setting, and other recovery skills.
Crestwyn also has a partial hospitalization program (PHP) which meets from 9 am to 3 pm Monday through Friday for up to four weeks. There is also an intensive outpatient program (IOP) that meets three days a week, three hours per session, for up to four weeks. Either of these can be a good transition from inpatient care into independent living.
Reviews are mixed, so be sure to look them over before making a final decision about treatment at Crestwyn.
Latest Reviews
Crestwyn is A great facility! I am a Peer Recovery Specialist here at UT Addiction Medicine. When I need to refer one of our patients to a facility for detox, Treatment Crestwyn is top notch with their patient centered care! I can always count on Cassandra Clemons and Pretoria Griffin to immediately take the call, expedite the process and get them into detox in a timely manner. They make sure they follow up to refer them back to UT Addiction Medicine to continue their outpatient care. We love and appreciate our cooperative relationship with Crestwyn!
Response from the owner5 days ago
Your time is valuable, and we're grateful that you took a few minutes to share feedback with us. We want to make a positive difference by offering truly life-changing care.
I would give 0 stars if I could. I was forced in here involuntary for reasons I still don t understand because I was never suicidal. I was told I d be put on a 72 hour hold, I was there for 6 days. Most people are there for a minimum of 7-10 days and they love to give you the run around about discharge. They ll promise you a release date and then when you get there, they ll tell you they never planned to release you that day. The food is awful, it s always greasy and nauseating. They just sit you in front of the tv all day long and you get two 45 minute long therapy groups per day. You should not expect to ever meet with an individual therapist. When I was finally discharged, they lost all my medication (including a full bottle of adderall that I suspect was stolen by their staff) and sent me home with a bag of somebody else s meds. When I was there, a staff member threatened to hit a patient for asking for pain meds. I was on the quiet unit where allegedly people are better behaved and I still had a girl scream and yell and me every day, she even threatened to hit me in front of the a nurse and the nurse did nothing about it. One of the patients had repeated seizures during her time there & staff treated her like she was faking and only called an ambulance after she seized four times in one day. I cannot express enough how much this place does not help. Ignore all good reviews, this place is HORRIBLE.
Response from the owner5 days ago
Thank you for taking the time to write this review; however, it is concerning to read. Providing the utmost in clinically excellent care is our primary goal, and receiving feedback is essential to ensuring that we meet that goal. That said, we would appreciate having a chance to gather more information and ask that you please contact us directly by emailing FeedBack@Crestwynbh.com.
As a Treatment Placement Specialist it really matters where I send clients- and patients -- that is the heart of my mission.I am so grateful that I can trust when I send someone toCrestwyn BH. I can trust the teamI have had to refer many clients there in the past, but my past experience with the team -- From Intake to the Clinical Leadership and the team.. I can tell you they really do care.Several Reasons Why Crestwyn is Special1. Shorter Wait Times for those being assessed2. Access & Availability to the team of professionals for patients referred3.it is the newest Behavioral Health Hospital in the areaSpecial Thanks to the Leadershipand Pretoria Griffin DBD , Amber Parker Clinical Director and Lindsey Blevins CEO
Response from the owner5 days ago
Thank you! In all we do, we are guided by an unwavering commitment to providing superior clinical care and comprehensive support within a welcoming and respectful environment. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient rehabs enable clients to receive care without leaving their home, workplace, and community. Clients typically receive intensive addiction counseling, including individual, group, and family therapy. Many programs promote clients' long-term sobriety through recovery-focused life skills training and ancillary services, such as peer coaching. Medication assisted treatment (MAT), including medication induction and maintenance, are common in outpatient care. Most facilities offer multiple levels of care to accommodate clients' evolving needs, including intensive outpatient (IOP) and standard outpatient programming.
Inpatient Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare Support Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Partial Hospitalization Program A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
Medically Assisted Detox To keep you safe and comfortable during the detoxification process, a medically assisted detox provides you with a team of medical professionals who can provide the necessary medications to treat any potential withdrawal symptoms. Suddenly stopping chronic abuse of substances like alcohol, benzodiazepines, or opioids can have uncomfortable and even dangerous side effects.
24-Hour Clinical Care Safe detox requires 24-hour clinical care in Tennessee. This is due to the health risks that are involved during withdrawal. As the brain reacts to the absence of the drug, severe symptoms can occur, depending on the type of drug used. For instance, alcohol and benzodiazepine withdrawal may result in seizures. Fortunately, supervised care in a clinical setting can provide the necessary treatment to avoid health risks and allow you to complete detox safely.
Treatments
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Programs
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Life skills training teaches you how to cope with challenging situations in non destructive ways. This crucial piece of drug rehab in Tennessee gives you tools for decision making, relationship building, and self care.
Amenities
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Gym -
Swimming Pool -
Residential Setting -
Private Rooms
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 590562
Contact Information
(901) 759-0273 
9485 Crestwyn Hills Dr
Memphis, TN 38125
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Anna Spooner
Edited by:
Quentin Blount
