Community Council for Mental Health

Philadelphia, Pennsylvania

4900 Wyalusing Avenue
Philadelphia, PA 19131

(215) 473-7033
3.7 (182 reviews)

About Community Council for Mental Health

Community Council for Mental Health, located in Philadelphia, Pennsylvania is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at Community Council for Mental Health include tailored care focusing on women's specific needs and experiences, age-appropriate treatment for teens addressing adolescent-specific issues, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • medicare iconMedicare

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

check iconAdolescence program

adult-program iconAdult program

children iconChildren program

elderly iconElderly program

women iconProgram for women

young-adult iconYoung adult program

Shield icon Insurance

Our Policy: Community Council for Mental Health works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Pennsylvania is devoted to the treatment of addiction. Levels of care, treatment methods, and settings differ, but the aim of each program is to end drug dependency and empower participants to achieve long-term recovery.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Phone icon Contact

Phone icon (215) 473-7033
Building icon

4900 Wyalusing Avenue
Philadelphia, PA 19131

Call Now - Help is Available
Get Help Now - 267-450-9996
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Reviews

3.7 (182 reviews)
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Google Rating

3.7 (182 reviews)
joyce jay
3 months ago
1

Bro if you ever have any urgent mental health issues do NOT come to this place it has taken me from december up until i ve written this review to even get my medication the psychiatrist is never there and he doesn t even seem qualified to give out medicine the entire place is just unorganized none of the nurses even answer the phone i ve had to literally constantly bother rite aid my sled because these people were too lazy to fill out prioritization forms and then as I tried to get it figured out they put people ahead of me and so I had to curse them out in order to even get my things done save you re self the trouble.

Response from the owner3 months ago
We re genuinely sorry to hear about your experience, Joyce Jay. Please accept our apologies. We d like to resolve this issue; please contact us directly at (215) 473-7033 extension 7235.
Lexus Spurill
5 months ago
1

After several reschedules on the doctor s behalf. I was given an appointment almost a month ago at 11am on 5/9/24. I get to the place and checked in at 11:03a. 11:20a I check in at the front desk and ask to speak to a supervisor. The supervisor says give the doctor 5 mins. I sat another 20 minutes and at 11:40a I just left. The unprofessionalism is at its all time high. I do not recommend this business to anyone. I will not be returning.

Damon Williams
6 months ago
1

If I could give them zero stars that would be to nice. Since I have dealt with this ghetto organization, it has been a nightmare. Between the lack of professionalism, inability to provide solutions to simple problems (medication refills) to being transferred to someone else every time I call, this has been the worse experience of my life. Stay away from this ghetto place.

Response from the owner6 months ago
We are sorry you had a poor experience. We take reviews and feedback very seriously and would like to learn more about what led to this review. Please contact our office when you have a moment.
Anthony Paparo
8 months ago
1

No one answers the phone!

Green S.
9 months ago
1

I WAS REACHING OUT FOR THERAPY FOR MY CHILD AND LET ME JUST SAY AFTER ALL OF THE RUN AROUND THEY GAVE US I AM TOTALLY CONVINCED THAT THIS NON PROFIT ORGANIZATION IS FRAUDULENT. I'M CONVINCED THERE'S SCAMMING TAKING PLACE. I ADVISE ANYONE HAVING THESE VERY VERY NEGATIVE EXPERIENCES WITH THIS FACILITY TO REPORT THEM AND HAVE THEM INVESTIGATED. THAT'S WHAT I'M DOING. I'LL LET U ALL KNOW HOW IT GOES. I'M NOT DOING THIS BECAUSE THEY'VE FAILED ME AND MY CHILD BUT FOR EVERYONE THAT HAS BN FAILED BY THIS NON PROFIT ORGANIZATION . MENTALL HEALTH IS REAL AND SHOULD BE TAKEN VERY SERIOUSLY. I PRAY THAT U ALL FIND JUSTICE,THE HELP U OR UR LOVED ONE NEEDS AND PEACE. MAY GOD BLESS U ALL I DIDN'T WANT TO ADD ANY STARS BUT I HAD TO DO SO IN ORDER TO POST THIS VERY IMPORTANT MESSAGE

Response from the owner9 months ago
We are sorry that you had a less than satisfactory experience recently. Please contact our compliance team at (833) 732-2247 or www.cchss.org/compliance so we can review your experiences and make the appropriate adjustments.
jonathan feinerman
10 months ago
1

I am with them now. Horrible horrible company. Good luck ever having a normal doc. That doesn t exist.

Response from the owner10 months ago
Dear Mr. Feinerman, Thank you for taking the time to share your feedback. We genuinely appreciate all comments as they help us improve our services. We're sorry to hear about your less-than-satisfactory experience, and we sincerely apologize for any inconvenience caused. We take your concerns seriously and would appreciate the opportunity to address them directly. A program manager will be contacting you shortly so we can understand your specific issues and work towards a resolution. Our goal is to ensure every customer has a positive experience, and we value your input in helping us achieve that. We look forward to the opportunity to make things right. Thank you for bringing this to our attention. Best regards, Community Council Health Systems
Nadia Habibah
11 months ago
1

Horrible place. They do not keep their word. No one ever answers the phone, let alone call you back. No let me put it correctly you may get an operator and she will say she will forward your information to someone to reach out and they never do. I don t understand how a company dealing with mental health patients can be so uncaring about helping these people. Being willing and able to do their part to help these individuals. They don t care. Just merely a paycheck for them either way. So sad!!!!

Response from the owner11 months ago
Good afternoon. This is a very inaccurate depiction of our current operational processes. Please be advised that we have live operators available during business hours who field all incoming calls. If you have any questions or concerns, please feel free to contact our office and request assistance. Thank you.
moshe feinerman
1 year ago
1

They never do what they says. The doc didn t send scripts over. I m left untreated. My insurance pays for visits and I want to get treated for my visits. I called office over 25 times nobody works there. My doctor doesn t know what meds my insurance covers. I m not sure if this office has any idea what they are doing. Nobody is ever there to pick up the phone and the doc doesn t send meds to pharmacy. It s been a week. Called over 25 times nobody works there. I need somebody s number to get my meds. I need better help. Does any know if this off or is real?

Response from the owner1 year ago
Good afternoon. We have live operators who manages the phone lines. Please contact our office at (215) 473-7033 to speak with someone regarding your prescription/med appointment concerns.
SoulMellow
1 year ago
1

They never return my call.. I've left over 6 voice-mails over the past month to make an intake appointment and no one has returned my call.

Response from the owner1 year ago
Good afternoon. Please be advised that we have live operators who have been in-place since late 2022. You can contact our office via telephone at (215) 473-7033 to schedule an intake or visit our website at www.cchss.org to schedule an intake appointment under the scheduling tab.
Tc Tc
1 year ago
2

My son wanted to get help for depression. You can never get anyone on phone for intake. If u leave a message on their voicemail nobody returns calls.

Gale Cooper
3 years ago
5

Nicole Williams
3 years ago
4

Response from the owner3 years ago
Thank you
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