Community Bridges

358 East Javelina Avenue, Suite 101 Mesa, AZ 85210
DetoxInpatientOutpatient

About Community Bridges

Community Bridges is a drug and alcohol rehab facility located in Mesa, Arizona. They provide inpatient treatment for people who have substance use disorder and alcohol use disorder. They treat people who suffer with mental health issues and addiction issues concurrently.

All incoming clients will receive a drug test and a psychiatric evaluation. If there are drugs in your system, you can detox at this facility. You will be assigned a case manager when you come in who will follow you every step of the way.

They have a medically trained staff that will monitor you constantly throughout your withdrawal. They have extensive training in each type of addictive drug. They will be able to provide you with medically assisted treatment if your discomfort from detox is too great.

Impatient services are gender specific here. People in recovery often feel safer and more comfortable in a single-sex environment. They work with many justice system organizations. Many of the clients are there because of drug related convictions.

You will receive both group and individual therapy. The individual sessions you have will be custom to your needs based on your intake information.

Drug rehab always relies heavily on peer support. You will have multiple group therapy sessions per day. Before you leave treatment, you will be referred to local 12-step meetings where you can find a sponsor.

Most psychotherapists who treat substance use disorder will use cognitive behavioral therapy (CBT) in private sessions with clients. This is a type of therapy that teaches you to think differently in order to stop destructive behaviors. They may also use motivational interviewing In which a therapist will ask you questions designed to help you find your own motivation to stop taking substances.

Latest Reviews

Marty Medina
4 days ago on Google
1
I was here on 72 hour hold and transfered to valleywise. The things I witnessed at community bridges had me in shock. The techs there WAIT for every chance they get to sedate patients!!! I couldn't believe seeing the techs argue back and antagonize the patients that actually needed help! They let anything go in there until someone is pounding on another. The hard recliners are about 1-2ft apart, almost touching the person from every which way. Everyone is literally yelling and shouting all day and night. There was even this one man spitting on everything and everyone that walked by him, and they didn't isolate him at all, didn't even give him a mask or anything! I was honestly just scared to fall asleep and have someone attack me. There was non stop fights when i was there for the whole 72 hours. The water dispenser they had, had roaches crawling in and outside of it. The 72 hours I was there, they did not clean or sanitize any of the recliners. You would get 10-20 minutes on the phone, depending on whether or not the tech got along with you. Also if the phone broke, you were all done for the day. That happened two out of the three days I was there. They will skip your breakfast and you will not get woken up in the morning for breakfast. They doped me up and asked me questions as if I was going to answer them like I wasn't zooted out of my mind. They were giving me many different meds that didn't make me feel good at all and made me spaced out. It was all a traumatizing experience. I would not recommend sending your loved ones here. There is neglect and abuse going on in here.
Cynthia Moreno
1 week ago on Google
1
These places need shut down. You got people up front that resembles clients that don't know anything. I was waiting for over 3 hrs for an intake appointment. I finally left from being giving the run around. You really want help, go else where. I give them- 10
Elia Lopez
1 month ago on Google
1
When petitioning someone, communication is key. This place lacks so much communication when it comes to important details and Information. I received a call at 10pm letting me know I had to come in to re submit my mom s petition that was expiring at midnight. You re telling me they had all day to call me but they call me a few hours before it expires?! Someone was clearly not doing their job. Then, I call for updates and I find out she was transferred to the hospital the following day. If I didn t call I wouldn t have known this because no one called to inform me this was happening. As a petitioner, being informed about these things is crucial. The staff here need to be held more accountable to their tasks.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.2 / 10

Accepted Insurance

Community Bridges works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab is designed primarily for persons in early recovery and those who are exiting detox programs. It's ideal for clients in crisis or at an elevated risk of relapse. Inpatient treatment centers provide housing and meals, allowing clients to focus on their recovery away from distractions and addiction triggers. Clients engage in intensive psychotherapy, and many inpatient programs feature recovery-focused life skills training and/or complementary therapies like meditation, creative arts therapy, and other holistic treatments.
sober-living iconSober Living Homes
If you're struggling with adjusting to daily life after inpatient rehab, a sober living home in Arizona may be a good option. These residences offer an in-between option where you can practice the skills you learned in rehab in a structured, drug-free environment. This transition can help you prepare to face the "real world" after treatment. You'll live with others in recovery and follow house rules such as contributing to chores and paying rent.
24-hour icon24-Hour Clinical Care
The initial phase of recovery treatment typically includes 24-hour clinical care in Arizona. This constant supervision ensures a safe detox process, which helps the individual physically stabilize from substance use. Patients will receive medications to curb withdrawal symptoms and cravings, as well as other necessary medical treatment. This period typically lasts up to a week, then the individual will receive medical clearance to begin inpatient or outpatient rehab.
medically-assisted-detox iconMedically Assisted Detox
The safest way to remove addictive substances from your body is done under the care of licensed medical professionals. Known as medically assisted detox, this level of care is typically in an inpatient setting with a team of medical experts that may include doctors, nurses, and mental health clinicians. Medications like Suboxone, methadone, or Vivitrol may be administered to help alleviate withdrawal symptoms.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical behavior therapy in Arizona focuses on acceptance of your reality and behaviors while also attempting to make changes in unhealthy behaviors. It has been shown to be effective for the treatment of anxiety, depression, PTSD, and substance use disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

John Hogeboom

President/CEO

Scott Hatlen

COO

Dr. Annette Lusko

CMO

Emily Koch

Chief Nursing Officer

Dr. Vicki Phillips

Chief CLinical and Development Officer

Jamie Pothast

VP of Crisis Services

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (480) 507-3180
Building icon

358 East Javelina Avenue
Suite 101
Mesa, AZ 85210

Fact checked and written by:
Eliza Gale
Edited by:
Courtney Myers, MS

Reviews of Community Bridges

2.18/5 (196 reviews)
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Reviews

1

Family member Did not receive adequate treatment instead was told to get a restraining order on me to stop petitions lol super pathetic. Obviously whoever is in charge is not wise. Plus folks do not I repeat DO NOT BRING YOUR FAMILY MEMEBRS HERE THEY DON'T HELP THEM. In fact ... Read More

Reviewed on 4/7/2023
1

If I could give no stars I would... the staff here are rude and have no compassion for patients. They lack knowledge in how care patients with mental health disorders, the administrators should train their staff so that they treat patients with more respect and compassion; t ... Read More

Reviewed on 2/19/2019
1

Not good their health system sucks big time. They are not there to help, just are there for a paycheck. The counselors use that position for a stepping stone. My husband passed away and I left a message on the counselors answering machine. He did not call me back saying ... Read More

Reviewed on 10/4/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (193 reviews)
Marty Medina
4 days ago
1

I was here on 72 hour hold and transfered to valleywise. The things I witnessed at community bridges had me in shock. The techs there WAIT for every chance they get to sedate patients!!! I couldn't believe seeing the techs argue back and antagonize the patients that actually needed help! They let anything go in there until someone is pounding on another. The hard recliners are about 1-2ft apart, almost touching the person from every which way. Everyone is literally yelling and shouting all day and night. There was even this one man spitting on everything and everyone that walked by him, and they didn't isolate him at all, didn't even give him a mask or anything! I was honestly just scared to fall asleep and have someone attack me. There was non stop fights when i was there for the whole 72 hours. The water dispenser they had, had roaches crawling in and outside of it. The 72 hours I was there, they did not clean or sanitize any of the recliners. You would get 10-20 minutes on the phone, depending on whether or not the tech got along with you. Also if the phone broke, you were all done for the day. That happened two out of the three days I was there. They will skip your breakfast and you will not get woken up in the morning for breakfast. They doped me up and asked me questions as if I was going to answer them like I wasn't zooted out of my mind. They were giving me many different meds that didn't make me feel good at all and made me spaced out. It was all a traumatizing experience. I would not recommend sending your loved ones here. There is neglect and abuse going on in here.

Cynthia Moreno
1 week ago
1

These places need shut down. You got people up front that resembles clients that don't know anything. I was waiting for over 3 hrs for an intake appointment. I finally left from being giving the run around. You really want help, go else where. I give them- 10

Elia Lopez
1 month ago
1

When petitioning someone, communication is key. This place lacks so much communication when it comes to important details and Information. I received a call at 10pm letting me know I had to come in to re submit my mom s petition that was expiring at midnight. You re telling me they had all day to call me but they call me a few hours before it expires?! Someone was clearly not doing their job. Then, I call for updates and I find out she was transferred to the hospital the following day. If I didn t call I wouldn t have known this because no one called to inform me this was happening. As a petitioner, being informed about these things is crucial. The staff here need to be held more accountable to their tasks.

M B
1 month ago
1

This "company" doesn't care, at all. I have had a family member who had to be petitioned twice, once in 2016 and again in 2022. Both times, Community Bridges was assigned as the case manager for his court ordered care. The staff is constantly revolving thru the door. No one stays longer than a year in their job here. There is so much miscommunication, lack of organization, lack of any empathy and they do absolutely NOTHING accept push pills, and even to get your court ordered meds it is an absolute disaster! These people just DO NOT care, they want their paycheck, they don't want to do anything to help your loved one. In my case, they just made things worse. They lie, they ghost you, they don't want to answer questions so they just try to turn it back on you when they don't do their job. The front staff lie to family, they illegally tell family they don't have to and will not accept POA's. Which is against the law! The state of mental health care in our country is in massive crisis!!

Jay Bee
2 months ago
1

Our mental healthcare system has failed us and this BUSINESS has just proven that further Terrible.

Tyler Wallace
2 months ago
1

I was told to go to Community Bridges to seek the referral I desired to St Vincent De Paul.I went to this location, not realizing it was an emergency psych ward. They tried to admit me into the emergency psych ward without my consent. They did not tell me that was where I was going to go. Lucky me, I asked the right questions and left.

lindsay lowrey
2 months ago
1

Danny Thompson
2 months ago
5

So my details of my situation are bizarre. I was petitioned by the Phoenix Police after doing weird things in psychosis. I got there on a Thursday and left on a Tuesday. I don't really have any complaints about the staff. Most of them were kind and helpful. The nurses and the Dr's were an entirely different story.

Joseph DiGiose
3 months ago
1

Hannah J
3 months ago
1

I was sent here for a whole 72 hr hold involuntarily due to over intoxication and being in a bad depression episode on one instance. I was visiting someone in AZ the week of Christmas I didn t even live there. It was the most trauma/ptsd inducing experience I ve ever had and it could be made into a movie what I experienced there. Watch one flew over the cuckoo s nest if you want a play by play of the environment here. It is completely wrong, from a human being and healthcare providers perspective, to mix people with mental health and people with drug abuse/overdose/withdrawl. Even as an ER nurse I have not seen what I experienced in this facility. The logistics of the entire place is so far from right, everyone in there should lose their license if they can choose to remain at a place like this. You should not work in healthcare if you don t care enough to prevent experiences like mine from happening. I will always remember my time in there, for the worst, and not by choice. I had no idea places like this existed or people like that exist. I ve never been to jail but the only difference from what I ve seen on TV is we weren t handcuffed and we didn t have rooms or a bed. One shower, recliner chairs, and one big room with zero privacy or safety. It was and still is completely inappropriate to shove 20+ people in one multipurpose room that are experiencing minor-major mental health issues, people in mental health crisis dealing with an active episode losing their minds screaming physically abusing staff, and people that are tweaking on drugs. I never needed to see what I saw in this place, it s taken me 4 years to be able to make this review and I hope someone important sees this and makes a change for the rest of the state of Arizona. Remember, if you can t control yourself, someone else will. The ER is always open and is a safe option for help that doesn t invade your human rights.

purplehiro
3 months ago
1

This place is horrible. There are roaches everywhere . The water machine has roaches crawling inside of it. They treat you like an animal! The food is not sanitary and delivered cold. Anyone can make up a reason for you to go here. Law enforcement is no help. Even with police reports to back you up they are overlooked for self fulfilled reasons. I have made many harrasssment claims and the police still used their force to put me here. I was willing to go, and they still forced involuntary on me. Its a shame that you can do everything to protect yourself and still be put in this kind of situation. Sadly, this place ruins families. Do not send your loved ones here. This is not real help. It's sad to know how people with real mental problems are treated. There are no beds, just uncomfortable dirty recliners. People are yelling and shouting all night long. No separate sleeping quarters, so good luck on getting any rest. The staff turns a blind eye to the abuse. The practitioners are fake as well as their nurses. This place is a complete waste of time. DO NOT SEND YOUR LOVED ONES HERE!

Mary Turner
4 months ago
2

I called the crisis line because, I m in crisis. They referred me to Community Bridges. I went in, was treated well, had a zoom call with a clinician to help me get my medication filled. Although my experience was very good . I am left hanging 6 hours after leaving there with a photocopy of a prescription , went straight to my pharmacy. Pharmacist called & left a message for someone to call him to verify the prescription. . That was at 8:30am. It s 3:15 and the pharmacist just called them again. How is this helping me while in crisis? Pharmacist said so times it takes a day or 2 for them to call back. This is completely unsatisfactory for those of us in a crisis situation.

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