Clinical and Support Options

Northampton, Massachusetts

8 Atwood Drive
Northampton, MA 01060

About Clinical and Support Options

Clinical and Support Options, located in Northampton, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient.

Specialty rehab programs at Clinical and Support Options include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Payment Options

Medicaid
Private insurance
Self-pay options
Financial aid
Medicare
Military insurance
Military Insurance

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Programs

Teen Program

Adult Program

Hearing Impaired Program

LGBTQ Program

Program For Men

Program For Women

Young Adult Program

Insurance

Our Policy: Clinical and Support Options works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Cigna

Humana

UnitedHealth Group

Treatment

Alcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug Addiction

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact

(413) 582-0471

Website

8 Atwood Drive
Northampton, MA 01060

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Reviews

2.6 (31 reviews)

Google Rating

Julia Faruq

3 months ago

I waited for over 28 months for a therapist and was offered nothing but zoom groups. I was booted from their system because of their own administrative error sending my mail to a very very old address. I was forced to go to my GP for meds. Then I was expected to wait 2 months to see the most lousy prescriber I ve seen in recent memory. I m NEVER but NEVER going back to CSO. Their red tape is WAY too tangled up in knots. If you value your mental health, stay away

A W

6 months ago

Been struggling with my mental health tried Behavioral Health Help Line and they directed me here. This place is useless beyond useless. They have done NOTHING but cost me money. AVOID!

julie malachhelems

8 months ago

Holly Keilstein used to be my therapist. Sad she no longer works there. She was amazing! Due to my housing situation and my horrible landlord via Patriot Property management company, Im back at CSO. My PTSD, OCD, and bipolar has been triggered. Got court tomorrow and unfortunaty after 2 weeks they have yet to assign me a new therapist. Very disappointing!! I need help during this time. If they dont find me a therapist soon Ill have to go elsewhere! Not a happy camper atm. Boo hiss!

Jessie Robinson

9 months ago

Jessica Hesse

1 year ago

I have gone to crisis services here through CSO, first in Florence and now to the new location in Northampton. The clinicians who worked with me at every step of the way were just incredibly compassionate and understanding of my situation, even though I was obviously in a heightened emotional state. They heard me out completely, helped me choose the best option to get the care I needed, and honestly saved my life. Multiple times now. Thank you so much for everything you do here.

Liza Carter

The worst place ever. I had to wait almost a year for them to even call me back and the day that they called, i was about to check myself into a hospital because I was so depressed and blacked out the entire year. When I did finally get a therapist, she invalidated me multiple times. And when I told her about my 2 year long binge issue, she told me that she didn t want to tell me I had it because she d be offending people who do actually struggle with it. The worst part about my experience, I had jury duty and I asked her to write me a note out of it because of my bad anxiety and she wouldn t because it wasn t a severe issue. I later went to jury duty but I didn t step a foot in the building. Instead, I ended up having a panic attack in the parking lot and cried for 2 hours while sitting in my car. I had then gotten a letter in the mail saying I have to call and get another date or get fined 2,000$. I later told my doctor and she apologized for my horrible experience and wrote my a note for my new jury duty date. My first time in therapy and last. It has been 5 months since I last went and I don t plan on going again. Don t go here, I read the reviews on how bad it was and didn t listen. I regret my choices.

Victoria Lapik

Alex Pajak

If you find yourself HOMELESS....dont go to a shelters....its nothing but heartache n lies now especially........... It was alot easier 10 years ago.....

Asaph LatchKey Azais

Never met more friendly and respectful people in mental health care. What they can provide is limited by resources but their attitudes make me feel responsible and more relaxed about taking and staying on my medicine. I wish I could start seeing a therapist but there is a long wait. There are peer support groups in the meantime to help me that they provide.

Heather Pierce

I'm very surprised that this place has such an abundance of negative reviews, although I know that not everyone's experiences are going to be the same. I also keep in mind that things change over time. I am a former client who used to receive substance abuse counseling from here years ago, from an individual named Monica. I can no longer remember her last name, but she was always very professional, friendly, prompt, responsive, & compassionate. You could tell that she genuinely valued her career as a therapist & enjoyed helping others on their road to recovery! She was also LGBTQIA+ friendly. I would definitely recommend her to anyone seeking help with addiction issues. I do apologize for not having her last name still in my memory. I believe it was around 2017/2018 that I received services from her, so she may no longer be employed by this facility. As far as other factors, the waiting area was always kept clean & quiet, I felt as if my privacy was considered & confident that my mental health conditions (including, though not limited to addiction) were being treated seriously. Scheduling appointments was easy & done at times that fit my schedule. One issue I had that I wasn't happy about (no fault of the clinician!) was that because I lived almost an hour away, she tried to get me free transportation services to/from appointments through my health insurance company, but they declined to provide this for me. Again, not her fault of course. I hope that she still works here, as she was terrific. Very experienced with the disease of addiction & relapse/relapse prevention/recovery, etc...

TAMMY REID

I had to wait awhile for a therapist after a mental health event, but they did hire a new therapist & I got to see her on her first week there. She has been a godsend, professional, good boundaries, very caring & insightful. Thank you CSO for all that you do.

Jar

2 years ago

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