Chestnut Family Health Center – Bloomington

702 West Chestnut Street
Bloomington, IL 61701

Chestnut Health Systems IL 61701

About Chestnut Family Health Center – Bloomington

Chestnut Health Systems, in Bloomington, Illinois, is a comprehensive, 12 step focused drug and alcohol rehab for adolescents and adults. They offer intervention services, dual diagnosis care, medically supervised detox, and inpatient, outpatient, and aftercare programs. Their primary treatment modalities combine psychotherapy with recovery focused life skills training.

Chestnut Health Systems is a comprehensive, 12 step focused, addiction recovery center for adolescents and adults in Bloomington, Illinois. They provide intervention services, medically supervised detox, and inpatient and outpatient care. Specialized programs for children, teens, young adults, persons with hearing impairment, and persons with co-occurring mental health disorders are available.

Clients undergoing detox at Chestnut Health Systems receive round the clock medical supervision and may be prescribed FDA approved medications to ease withdrawal symptoms and prevent complications.

The inpatient program at Chestnut Health System allows clients to focus on their recovery in a private, home like setting with premium amenities, including an onsite meditation room and day school. Residents engage in intensive, individual, group, and family counseling drawing on a range of modalities, including CBT and DBT. They also prioritize recovery focused life skills training to support sustained sobriety, including courses in coping, anger and stress management, wellness, self care, trauma resolution, and relapse prevention.

Chestnut Health Systems supports clients at every stage of the recovery journey through robust wraparound care aligned with clients’ evolving needs. Levels of care include intensive outpatient (IOP), standard outpatient, sober living, and aftercare services. While in outpatient care, clients continue to receive counseling, recovery education, and social, vocational, and medical and mental health support.

Chestnut Health Systems is state licensed and accredited by the Joint Commission. They accept private insurance, self pay, and Medicaid. Daily payment and sliding scale payment assistance are available.

Latest Reviews

Liliana Pelaez
3 months ago on Google
5
The truth is that I am impressed by the service and attention they gave me at the clinic! It's my first time going, and I'm very satisfied to have visited the place!First of all, my English is not very good, and the staff was very patient with me and they even gave me a translator. The doctor who treated me is Indian. I don't remember his name, but he was very attentive and kind. He explained my medical situation to me in great detail. ! And he paid close attention to what I said! The truth is I'm happy and I think I'll go back there...They still haven't told me how much I'm going to pay since I don't have medical insurance! Thank you chestnut for your help and attention! i love you
Response from the owner2 months ago
Thanks for the 5 stars! We are delighted that you had a great experience at Chestnut! We look forward to being your medical home. Gracias por las 5 estrellas! Estamos encantados de que hayas tenido una gran experiencia en Chestnut! Esperamos ser su hogar mdico.
Professional Football to the Untrained Eye
7 months ago on Google
1
This place is bad. First, their pharmacy next door lied to my girlfriend and charged her $500 for medicine she'd been getting as "samples". Secondly, Dr. Brockhouse doesn't listen to a single word I say and has gladly left and abused my medication. Third, trying to leave a message there because results from a visit never come to pass so I have to call in and say "Hey, so and so referral never called and my medicine needs transferring from my last Dr to you guys" Seems to be too much for them to handle so they have to schedule again for the same thing we'd concluded to do last time. Needless to say if you have severe medical needs, this isn't the place. Maybe if you need blood drawn they could do that without messing it all up
Response from the owner6 months ago
Thanks for the feedback. We appreciate it as we strive to provide excellence in service. Your comments will be shared with appropriate staff members.
haneen alsaeed
10 months ago on Google
1
Excellent staff and services but, my god you can t get them to answer a call or get back with you after leaving a message.This rating just went down to 1 stat. I will no longer seek medical care from them. Left 3 messages and went in person to leave a messave and still didn t gwt a call back. Extremely disappointing
Response from the owner9 months ago
Haneen - We're glad you appreciate your staff and services! We appreciate the feedback regarding the phone system as we strive to provide excellence in service. Please email us at info@chestnut.org with additional details so that we can look at any gaps in our service.

Location

Accepted Insurance

Chestnut Family Health Center – Bloomington works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Per session payment lets you pay for each treatment at the time of service. You may also pay for a certain number of sessions up front and then pay for more if needed. This format allows you to tailor the financial investment to your specific needs and avoid having a large lump sum payment due at the end of the treatment program.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare. Outpatient services are provided on an individual and/or group basis each week at one of their facilities in Belleville, Bloomington, Joliet or Maryville. Each individual is recommended to attend one to six hours of individual or group counseling each week while still living at home, attending school, and sharing in family activities. The assessment and individual needs will determine the length of treatment. Counseling groups will focus on various topics including communication/decision making skills, drug education, leisure education, life skills, stress management, self esteem and relapse prevention. Each young person and their families are encouraged to attend family programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Inpatient services are designed for youth who need more clinical services than their outpatient program can provide. The inpatient program is an opportunity for a young person to focus on his or her recovery in a gender specific and structured daily environment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation. Chestnut Health Systems strongly encourages families to participate in their loved one’s treatment experience. Substance usage affects the entire family and may create breakdowns in communication and trust. It is their belief that in order for a young person or adult to be successful in overcoming their alcohol or drug problem, the family needs to understand addiction, learn the importance of the family support in recovery and make adjustments in their own behavior. Family members also need support during the treatment process.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • private iconPrivate Setting
  • meditation iconMeditation Room
  • building1 iconDay School

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1975

Contact Information

Phone icon (309) 557-1400
Building icon

702 West Chestnut Street
Bloomington, IL 61701

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of Chestnut Family Health Center – Bloomington

3.53/5 (44 reviews)
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Reviews

5

I liked the professionalism they worked with, they ran the necessary tests to diagnose me properly and then gave me the most accurate treatment. My psychiatrist was great, and the staff was always kind. I truly appreciate everything you did for me.

Reviewed on 11/26/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (43 reviews)
Liliana Pelaez
3 months ago
5

The truth is that I am impressed by the service and attention they gave me at the clinic! It's my first time going, and I'm very satisfied to have visited the place!First of all, my English is not very good, and the staff was very patient with me and they even gave me a translator. The doctor who treated me is Indian. I don't remember his name, but he was very attentive and kind. He explained my medical situation to me in great detail. ! And he paid close attention to what I said! The truth is I'm happy and I think I'll go back there...They still haven't told me how much I'm going to pay since I don't have medical insurance! Thank you chestnut for your help and attention! i love you

Response from the owner3 months ago
Thanks for the 5 stars! We are delighted that you had a great experience at Chestnut! We look forward to being your medical home. �Gracias por las 5 estrellas! �Estamos encantados de que hayas tenido una gran experiencia en Chestnut! Esperamos ser su hogar m�dico.
Professional Football to the Untrained Eye
7 months ago
1

This place is bad. First, their pharmacy next door lied to my girlfriend and charged her $500 for medicine she'd been getting as "samples". Secondly, Dr. Brockhouse doesn't listen to a single word I say and has gladly left and abused my medication. Third, trying to leave a message there because results from a visit never come to pass so I have to call in and say "Hey, so and so referral never called and my medicine needs transferring from my last Dr to you guys" Seems to be too much for them to handle so they have to schedule again for the same thing we'd concluded to do last time. Needless to say if you have severe medical needs, this isn't the place. Maybe if you need blood drawn they could do that without messing it all up

Response from the owner7 months ago
Thanks for the feedback. We appreciate it as we strive to provide excellence in service. Your comments will be shared with appropriate staff members.
haneen alsaeed
10 months ago
1

Excellent staff and services but, my god you can t get them to answer a call or get back with you after leaving a message.This rating just went down to 1 stat. I will no longer seek medical care from them. Left 3 messages and went in person to leave a messave and still didn t gwt a call back. Extremely disappointing

Response from the owner10 months ago
Haneen - We're glad you appreciate your staff and services! We appreciate the feedback regarding the phone system as we strive to provide excellence in service. Please email us at info@chestnut.org with additional details so that we can look at any gaps in our service.
Mike Jeans
1 year ago
5

I have read a bunch of bad reviews I'm happy to say I think a lot has changed in the last year with Chestnut at least I've had a good experience thank you guys

Response from the owner1 year ago
Matthew - thank you for the 5 stars! We are delighted you had a great experience at Chestnut! We look forward to being your medical home.
Rachel Colon
1 year ago
1

Been trying to reach the office to make an appointment. Last time I came, the front desk was super rude and I hate that I have to go here but it's the only option I have as of now. Please, for the love of God, have ppl that answer the phone so we can make appointments. Tgis is an ongoing problem with this office. Also, please train front desk to be nicer. Front desk is scary.

Response from the owner1 year ago
Rachel - we are disheartened to hear about your experience. We appreciate the feedback as we strive to provide excellence in service. Please email us at info@chestnut.org with contact information so we can call you.
jeremy rolles
1 year ago
1

I will never got to this he'll hole again. I lost 10 yrs of work and thousands of dollars because DR. Rodgers refused to sign a injury excuse note. After he seen me that same month. Save yourself a bunch of head aches go some where else.

Response from the owner1 year ago
Jeremy, we are disheartened to hear about your experience. We do appreciate the feedback as we strive to provide excellence in service.
jaricka link
1 year ago
4

I m a new patient here and the front desk staff is so very kind and patient. Short wait times, and nice nurses. I got Kelly as my Dr and was not impressed with her. As a new patient she came in and it felt like she just started barking at me. I would expect a kind introduction from a new doctor and for her to have a little more bedside manner. Not impressed with her but hoping to switch to someone else within the office because I ve had great experiences with everyone else so far.

Response from the owner1 year ago
Jaricka, we are delighted you had a great experience with Chestnut's front desk staff and nurses! Thanks for bringing our attention to your experience with the nurse practitioner, your comments will be shared. We always appreciate the feedback and the opportunity to improve in other areas.
Charlotte Davidson
1 year ago
5

I just wanted to say I saw Dr. Rogers for the first time today. I'm extremely impressed and so happy to finally have met a thorough, thoughtful, caring primary doctor I have been searching for since Dr. Brockhouse stopped seeing patients. Dr. Rogers explained everything thoroughly, didn't rush me and I felt like he actually cared. I was very comfortable with him from the start, very amazing doctor. Thanks so much to Dr. Rogers.Charlotte Davidson

Response from the owner1 year ago
Thank you for the 5 stars! We are delighted you had a great experience with Chestnut!
Jason Jason Mac McDonnald
1 year ago
5

Response from the owner1 year ago
Thanks for the 5 stars, Jason! We are delighted you had a great experience with Chestnut!
Amy O
2 years ago
5

Great asset to the community! Friendly staff, caring doctors and they don't make you feel judged if you have personal demons and come on, who doesn't? It's just some are willing to show them....

Response from the owner2 years ago
Hi Amy - Thanks for the 5 stars! We are delighted you had a great experience with Chestnut!
NaiAnna The Beautiful
2 years ago
1

Useless. Will never use them again!

Response from the owner2 years ago
NaiAnna, we are disheartened to hear about your experience. We do appreciate the feedback as we strive to provide excellence in service. Please email us at info@chestnut.org with additional details so that we can look at any gaps in our service.
Jen Juhl
2 years ago
4

Response from the owner2 years ago
Thank you for the 4 stars, Jen! We are delighted you had a great experience with Chestnut. If there is anything we can do to bring your 4 stars to 5, please let us know at info@chestnut.org.
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