CHD Adult Mental Health

About CHD Adult Mental Health

CHD Adult Mental Health, located in Holyoke, Massachusetts is a non-profit alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and recovery housing.

Specialty rehab programs at CHD Adult Mental Health include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at CHD Adult Mental Health will find the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers and the private rooms that give personal space for reflection and undisturbed rest during treatment.

CHD Adult Mental Health has received accreditations from CARF.

Latest Reviews

Cam P

6 months ago on Google

Aedrf

10 months ago on Google

HIPAA laws broken left and right

Martha Howell

11 months ago on Google

Don t do it. They NEVER reach out, ever. You have to dig through web page after web page to find their right office number to ACTUALLY reach someone. Even then it goes to voicemail. My psych there prescribed me medication, and said medication ended up with me in the mental hospital for 2 whole days. Don t do it.

Location

Accepted Insurance

CHD Adult Mental Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Cigna

Humana

UnitedHealth Group

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.

Intensive Outpatient

Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.

Aftercare Support

Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.

12-Step

Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

Sober Living Homes

A sober living home offers a supportive environment where individuals in recovery provide mutual support as they share household responsibilities. Residents participate in 12-step programs and offer accountability for sobriety. To remain in men's or women's sober living, individuals must remain drug and alcohol-free, contribute to chores, attend support group meetings, and help cover expenses to live in the home.

Intervention Services

A drug intervention in Massachusetts provides friends and family the opportunity to share how a person's substance use has caused problems in their lives. The goal of the intervention is to encourage the person to get the treatment they need. Most rehab facilities offer intervention services that can help families prepare for the intervention and facilitate entry into treatment if the person agrees to get help.

Medically Assisted Detox

Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Child Program

The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.

Seniors Program

Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eye Movement Desensitization And Reprocessing

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

The life skills you'll learn in rehab range from financial management to practicing healthy self care. They help you learn how to solve problems and make decisions, as well as develop healthy interpersonal relationships – all of which are key to successful recovery.

Amenities

Residential Setting
Private Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

(413) 420-2303

Website

494 Appleton Street
Holyoke MA, 01040

Get Help Now - 800-985-8516

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Reviews of CHD Adult Mental Health

1.5/5 (16 reviews)

Google Reviews

1.5 (16 reviews)

6 months ago

10 months ago

11 months ago

Moondoddler Ina

1 year ago

Let me tell you about my son who passed away there. #1 on scripts. N they never did daily checks like they're supposed to. To make sure they're being taken etc. How I know cause he died Sept 26th 2023 n was found Oct. 2nd. Only because the upstairs neighbor mentioned the smell. No outreach worker, no staff there checked up on him at all.N he had money stolen from him. By staff. Oh can't prove it. But when staff says where his empty wallet is in a tote with trash, empty n officers say his room was trashed. He was a clean freak so that doesn't match up either. They have cameras n I'm not sure why... I'd love to see footage of when they searched his vehicle as well.. signs of that going on too. This is the last place you want to send anyone who needs help with check inns at all. N on staff is some dude bragging how he has his law degree ... so they can weasel there way out of things. Probably like Robbing a dead person.My son was bettering his life going to school n finally found God. To have this happen. I hope they get there's. Beware. Don't trust a soul

Ginger Lefavour

They dont follow the HIPAA laws and the social workers bully some patients and baby others

Laura May

2 years ago

The clinic makes appts for patients but never informs them. The only way you ever find out is if you have an outreach worker who will find out for you. No reminder calls or texts that an appt is approaching like every other medical provider does. I missed an appt because i had the wrong time for my appt. If Ihad gotten a notification, i would have known and made it to the appt. They also do not return phone calls. In 3 years, not one single returned call. I like the psychiatrist i see, but not worth dealing with the clinic to see him. Get on another service.

Leo

4 years ago

An absolutely abysmal unconcerned lazy organization. If you love a loved one suffering from a mental health condition-- run from this place.

Neva Lopez (Murphy)

5 years ago

CHD has a reputation for its non empathic therapists. However, Appleton St. really is horrendous. The therapists are obviously desensitized to their clientele and treat everyone with a pretentious attitude.

Patrick Mangan

I was formerly a client at this establishment and it was a complete joke. The telephone number there goes right to voicemail, so good luck with any help right away, and if they call you back it won't be for awhile. The doctor there dropped me there without warning and sending me off with 2 months supply and a good luck. As a former college student who was a top student in my medical classes I can say this place and its practices are highly unethical, unprofessional, and laughable if it wasn't so sad. The doctor also would shake and explain my medications detrimental side effects, which goes against the Hyppocrattic Oath "To do no harm". I feel bad for anyone who has to deal with this organization as it seems to do more harm than good and recommend this establishment be taken under review by someone in higher office. Our healthcare system is a joke and people should be treated with better care and respect.

Neva Lopez

6 years ago

If you want to be disrespected. Talked down to and treated like less of a person for an inherited mental illness. This is the facility to visit. Not only will they lock you up for being a depressive after one visit. They will tag your profile for six months. So you cant receive treatment at another CHD facility. All because you asked for a transfer back to a facility that treated you like a human being.Thank you Sylenas Cruz (my one visit therapist). You really showed class. I knew what kind of pretentious female I was dealing with on the first day. You talked about trust. Than became a hypocrite in less than 5 minutes.It took over a month to get her supervisor on the phone. I wasn't rude. I didn't swear. I never yelled. I was just a strong woman that advocated for herself. Oh no! Sylenas Cruz, had told her supervisor that I had never returned her call.FYI Sylena. I am a post 9/11 Vet. I write everything down. After giving her supervisor, the correct information. I called the two locations that I knew the therapist worked at. (Spfld & Holyoke) I even had the date and times I called and the admin names, I left message(s) with. Sylenas supervisor said, "I go by what the therapist says." Well isn't that a nice way to call me a liar. Do you diligence.CHD on Appleton. You are a disgrace to the mental health profession! You are a disgrace to strong woman. You promote medication over stability. Than, throw it in the very faces of the people you are, "trying to help".

Elizabeth Musto

This organization helped our son and the entire family during times of crisis. I can't say enough about the adult mental health team. We are forever grateful!

lindsey w

I have had great experiences with outpatient therapy at CHD's Holyoke and Springfield adult outpatient therapy locations. They are always flexible with my copayment if I forget that they only accept cash or check (one of the few downsides), and my therapist has a very accommodating schedule. It was much faster and easier to get an initial appointment and complete the intake process than any other agency/therapist I have been to; I don't remember exactly, but I believe they either picked up when I called for an initial appointment or actually called me back, which is relatively rare. My therapist is also the only one out of 6 or 7 different therapists I have seen who actually takes initiative with my treatment plan, pushes me, and tries to get to the root of the problems rather than falling back on talk therapy every session. When my therapist and I miscommunicated about an appointment time for one session and she was accidentally double booked, she still saw me for 10 minutes to check in and did not charge me my copay. All the staff I have come into contact with have been professional, accommodating, and respectful of client needs. Definitely recommend!

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About CHD Adult Mental Health

Latest Reviews

Location

Location

Accepted Insurance

Other Forms of Payment

Addiction Treatments

Levels of Care

Treatments

Programs

Clinical Services

Amenities

Accreditations

Contact Information

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