Central Nassau Guidance and Counseling Services, Inc.

950 South Oyster Bay Road
Hicksville, NY 11801

Central Nassau Guidance and Counseling Services NY 11801

About Central Nassau Guidance and Counseling Services, Inc.

Central Nassau Guidance and Counseling Services, Inc., located in Hicksville, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention, recovery housing, and intervention services.

Specialty rehab programs at Central Nassau Guidance and Counseling Services, Inc. include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Central Nassau Guidance and Counseling Services, Inc. will find the luxury accommodations provide comfort and serenity to enhance focus on recovery and well-being and the residential setting creates an immersive environment promoting full engagement in recovery away from daily triggers.

Central Nassau Guidance and Counseling Services, Inc. has received accreditations from the state of New York.

Latest Reviews

Health Portability Accountibility Act
Reviewed on 10/03/2024
1
This abomination non-profit establishment does not care about the wellbeing of their clients. In fact, they will utterly destroy you, mentally & physically. You'll end up needing more help than you did before. The laws, policies (as well as their own policies, legal and bioethical rights of clients, their licensure ethical codes of conduct are routinely broken without a care of the immense damage this can cause a client. Save yourself. They will falsify your records and repeatedly lie and contraindict themselves if you make a complaint to legal, governmental entities. They will make false police calls in retaliation as well as to traumatize you. They are intentionally malicious. They will do whatever they can to make you look uncredible. Do not walk, RUN.
Amber Wright
2 months ago on Google
5
As a former employee of the PROS program, I would wholeheartedly recommend Central Nassau Guidance (CNG) to my family and friends. My experience with this organization has been exceptionally positive. Working closely with both the team and clients, I found CNG to be a beacon of excellence in counseling, mental health, and substance abuse treatment. This sentiment was also expressed among many clients of the PROS program.The dedication to high-quality care is evident through its skilled and compassionate team. CNG fosters a supportive and collaborative work environment, which promotes professional growth and teamwork. Additionally, their commitment to ethical practices and community outreach is truly commendable, making a significant impact both within the facility and beyond.Overall, Central Nassau Guidance stands out for its exceptional care, supportive culture, and meaningful contributions to the community. It was a privilege to be part of such a remarkable organization.
Tmeow Noyb
2 months ago on Google
3
Been coming here for a decade, while they have helped me in many ways in my life. Often they're completely useless. I get very little actual therapy, just blunt things to do and work on. The therapist change every year and some are good most are bad.their care coordinators are useless. I had one guy who was great and helped me a lot. the rest didn't want to even be there.Ive had several psychiatrist. One was a medication nut who wanted me on everything under the sun. But she would do a lot for me. Went out of her way to try to have me committed.The other doesn't want to fill any paperwork and practically lets me choose my meds. I don't know if this is a good thing
Response from the owner1 month ago
We are sorry to hear about this issue and would like to speak with you to discuss your concerns. Please contact our Vice President, Program Excellence, Sherri Kaplan, at 516-822-6111 at your earliest convenience to discuss.

Location

Accepted Insurance

Central Nassau Guidance and Counseling Services, Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
sober-living iconSober Living Homes
The ultimate goal of a sober living home in New York is to provide structure and support for those who want to maintain sobriety. Often, sober living homes are a transitional space for those moving from residential treatment to mainstream life. Residents typically stay at least 90 days, with most living in the halfway house for more than six months.
heart-hands iconIntervention Services
A drug intervention in New York occurs when family members and friends lovingly confront someone with a substance use disorder. The goal of this confrontation is to motivate the person to seek treatment. Loved ones point out how the person's destructive behavior is affecting them in hopes that they will agree to get help. Most inpatient rehab facilities offer intervention services that can help families walk through this process step by step.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

As you recover from addiction, eating the right foods will help you heal and build your health for long term sobriety. Nutrition therapy teaches you about the nutrition your body needs and how to eat the right foods to support your recovery.

Nicotine is an addictive substance found in cigarettes. When you stop smoking, your body experiences withdrawal from this substance. Nicotine replacement therapy lets you slowly reduce your nicotine intake so you experience minimal withdrawal symptoms. Eventually you'll be down to zero.

Amenities

  • luxury iconLuxury Accommodations
  • home-setting iconResidential Setting

Accreditations

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Phone icon (516) 822-6111
Building icon

950 South Oyster Bay Road
Hicksville, NY 11801

Fact checked and written by:
Miakayla Leaverson, BS
Edited by:
Quentin Blount

Reviews of Central Nassau Guidance and Counseling Services, Inc.

2.66/5 (81 reviews)
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Reviews

1
Malicious, medically negligent

This abomination non-profit establishment does not care about the wellbeing of their clients. In fact, they will utterly destroy you, mentally & physically. You'll end up needing more help than you did before. The laws, policies (as well as their own policies, legal and ... Read More

Health Portability A.
Reviewed on 10/2/2024
1

I wouldn't recommend this place to anyone that is serious about getting better. If you need real and professional help for health management, go somewhere else. The people that work here are rude and won't care at all about helping you because all they care about is your mon ... Read More

Reviewed on 11/21/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (79 reviews)
Amber Wright
2 months ago
5

As a former employee of the PROS program, I would wholeheartedly recommend Central Nassau Guidance (CNG) to my family and friends. My experience with this organization has been exceptionally positive. Working closely with both the team and clients, I found CNG to be a beacon of excellence in counseling, mental health, and substance abuse treatment. This sentiment was also expressed among many clients of the PROS program.The dedication to high-quality care is evident through its skilled and compassionate team. CNG fosters a supportive and collaborative work environment, which promotes professional growth and teamwork. Additionally, their commitment to ethical practices and community outreach is truly commendable, making a significant impact both within the facility and beyond.Overall, Central Nassau Guidance stands out for its exceptional care, supportive culture, and meaningful contributions to the community. It was a privilege to be part of such a remarkable organization.

Tmeow Noyb
2 months ago
3

Been coming here for a decade, while they have helped me in many ways in my life. Often they're completely useless. I get very little actual therapy, just blunt things to do and work on. The therapist change every year and some are good most are bad.their care coordinators are useless. I had one guy who was great and helped me a lot. the rest didn't want to even be there.Ive had several psychiatrist. One was a medication nut who wanted me on everything under the sun. But she would do a lot for me. Went out of her way to try to have me committed.The other doesn't want to fill any paperwork and practically lets me choose my meds. I don't know if this is a good thing

Response from the owner2 months ago
We are sorry to hear about this issue and would like to speak with you to discuss your concerns. Please contact our Vice President, Program Excellence, Sherri Kaplan, at 516-822-6111 at your earliest convenience to discuss.
alena kondoskal
3 months ago
5

I would highly recommend CN Guidance & Counseling Services for my family and friends. As an employee, I witness firsthand the exceptional care and commitment every staff member has towards our clients and their well-being. Driven by our mission, CN Guidance truly makes a positive impact in the community.

Kristin Roach
3 months ago
1

Yet another crown jewel in the absolutely abysmal mental health care system we have in this country. Don't take my word for it, just take a look at all of the other reviews...Central Nassau Guidance is simply a mill that could not care less about you or your loved one. My mother is the unfortunate patient of this facility through AOT and victim of total apathy and utter negligence by her "care team". My family and I have made repeated attempts to reach her overseeing doctor, NP and even the director of the program - no one can bother to return our calls. It's impossible to reach a human being. Sherri Kaplan is just another number in the phone tree that goes straight to voicemail. There is absolutely zero communication. As her family, we are trying to work with this team to get my mother well again - while their sole interest seems to be in continuing to bill her Medicaid. They ought to be audited by New York State DOH.I'll never understand why people go into health care who so blatantly don't care about the patients they're supposed to be helping.

Sam Gupta
5 months ago
1

I have been fortunate to have an amazing therapist, but recently, a nurse named Elizabeth called me unexpectedly and started yelling at me, accusing me of missing an appointment. I explained that I did see my therapist and hadn't missed any appointments, but she continued to speak over me and eventually transferred the call to my therapist. This was completely unacceptable, as I did not miss any appointments.I called the office and spoke with the supervisor, demanding an apology from the nurse. The supervisor checked the system and informed me that I had indeed missed an appointment scheduled after my therapist session. However, I was never informed about this additional appointment no reminders, no texts. They scheduled an appointment without my knowledge and then yelled at me for missing it? This is supposed to be a mental health clinic.

Chrissy Hirsch
6 months ago
2

Therapists have a habit of having discussions with parents regarding confidential client information loudly in the shared waiting room instead of taking the parents into their individual offices. I have walked out of the room multiple times so I would not hear as they discussed other people's sessions and information in front of me and multiple people in the waiting room. Our therapist is great and does not do this. However, the manager of the location should train the staff not to do this as it is inappropriate.

Stew Sky
11 months ago
1

Cn ruined my therapy I actually had a chance within the past decade to get better but Lauren from here ruined my chance. Her and some other lady they never cared about my progress only that they got their tiny little pooor persons paycheck just goes to show getting mental help in New York City is a waste of time just like living here I hope this city gets wiped off the map their PR will try to respond to this comment to make things seem like they care but they don t just report them please I m going to end my life because they took my only way of getting better away

Kailey McGarvey
1 year ago
1

An agency that can take intake appointments *only* on Tuesdays at 9 am is already a huge red flag. Why not make it easier for people seeking help, rather than harder?

Response from the owner1 year ago
Thank you for the opportunity to clarify our policy. We offer open access hours on Tuesday from 9:00 am - 11:00 am and Thursday from 2:30 pm 5:00 pm. This means you can walk-in and start to receive treatment that day. We hope to make it as easy as possible for our community to receive the services they need and want with ease. This process allows us to do that without maintaining a wait list for services. If you are not available during these days and times, please call us at 516-822-6111 to schedule an appointment and we will get you in as quickly as possible or come to our main office at 950 South Oyster Bay Road in Hicksville for assistance. If you have any additional questions, please call 516-822-6111 and ask to speak with Sherri Kaplan, who is one of our Division Directors, and she will be able to assist you.
Gwenevere Wheeler
1 year ago
5

Response from the owner1 year ago
Many thanks for your positive review!
Rula Jaser
1 year ago
5

Josann Matassa, PMHNP, is a wonderful professional person from the inside-out. She provides her support in all areas, addresses all concerns seriously, makes sure her explanations in details are understood, and ultimately cares about the well-being of her patient(s).

Response from the owner1 year ago
Many thanks for your positive review!
Anna Ponoko
1 year ago
1

Response from the owner1 year ago
We would like to discuss your review to see what we can do to assist. Please call 516-822-6111 and ask for Sherri Kaplan.
Christina Rivera
1 year ago
1

I called this location looking for a therapist and the receptionist was extremely rude. I told her that I was seeking a therapist to help me through a tough time. She told me that I needed to call back on tuesday at 9am. I told her that I m a teacher and wouldn t be able to call at that specific time and what other time would work. Her response was to reach out to another company if that time does not work for me. This really upsets me that someone would be that rude and unkind to someone who is reaching out for help.

Response from the owner1 year ago
We are sorry you were not able to speak with anyone when you called. Please contact Sherri Kaplan, Division Director, at (516) 822-6111 extension 2259 and she will be happy to assist you in resolving this matter.
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