Centerstone

1002 Brindley Drive
Pulaski, TN 38478

Centerstone TN 38478

About Centerstone

Centerstone, located in Pulaski, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and 12-step therapy.

Specialty rehab programs at Centerstone include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Ray Bergmann
2 months ago on Google
1
They are taking my wife s medicine she needs to survive she has cancer and the so called doctor took her medication she needs to be able to take the treatments she needs
Response from the owner1 month ago
Hi Ray Bergmann, Thank you for bringing this to our attention. While this is disappointing to hear, we want to learn from this and improve.. if you'd like to speak to a member of our team please reach out to 615-463-6665. Thanks again.
gwendolyn Ponder
3 months ago on Google
5
Response from the owner2 months ago
Hi Gwendolyn Ponder, Wow! We really appreciate the rating.
C Price
1 year ago on Google
1
I recently completed an appointment that included a doctor who had not reviewed my file, my medications nor the time on the medications. She did not know the dosage either. She was quick to change my meds even though I had been doing well for over a year on that regimen. She told me to choose one, when referring to changing my medication. It wasn t of a concern to her how this would affect me, only that she could eliminate one of my medications as she said they prefer we don t prescribe this.
Response from the owner1 week ago
Hi C Price, we appreciate your honest feedback, as we are always looking for ways to improve. If you d like to provide more detail, please reach out to (615) 436-6665. We appreciate you taking the time to leave a comment.

Location

Accepted Insurance

Centerstone works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically have abstained from drugs or alcohol for a period of weeks or months and have completed high-level (often inpatient) treatment. Drug rehab aftercare is designed to support clients in maintaining their sobriety as they re-engage with their ordinary lives at home, in the workplace, and in the community. Services are highly individualized and evolve with clients' changing needs, but generally include peer coaching and relapse prevention.
12-step icon12-Step
When enrolld in an addiction recovery program that's based on the 12 step model, clients are able to cultivate recovery-focused life skills emphasizing spiritual, mental, and emotional healing. Participants receive intensive peer support in 12 step meetings, which are anonymous, free, open to the public, and available day and night in most communities. Self-selected sponsors guide sponsees through the recovery journey, cultivating self-awareness, forgiveness, acceptance, and accountability. Though these programs are rooted in spiritual principles, participants aren't required to be religiously affiliated.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

If you participate in motivational interviewing in Tennessee, your therapist will focus on four key strategies: open questions, affirmation, reflections, and summarizing. Rather than confront or warn you to change, the clinician will allow you to explore your own motivations and decide what changes you may need to make in your life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Contact Information

Phone icon (931) 363-5438
Building icon

1002 Brindley Drive
Pulaski, TN 38478

Reviews of Centerstone

2.43/5 (12 reviews)
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Reviews

5

Centerstone was nothing but positive for me, I don't think there is another place capable of doing what they did with me. Instead of only treating my condition as in every other place they treated me as a whole person in order to find out what was that I needed to be able to ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (11 reviews)
Ray Bergmann
2 months ago
1

They are taking my wife s medicine she needs to survive she has cancer and the so called doctor took her medication she needs to be able to take the treatments she needs

Response from the owner2 months ago
Hi Ray Bergmann, Thank you for bringing this to our attention. While this is disappointing to hear, we want to learn from this and improve.. if you'd like to speak to a member of our team please reach out to 615-463-6665. Thanks again.
gwendolyn Ponder
3 months ago
5

Response from the owner3 months ago
Hi Gwendolyn Ponder, Wow! We really appreciate the rating.
C Price
1 year ago
1

I recently completed an appointment that included a doctor who had not reviewed my file, my medications nor the time on the medications. She did not know the dosage either. She was quick to change my meds even though I had been doing well for over a year on that regimen. She told me to choose one, when referring to changing my medication. It wasn t of a concern to her how this would affect me, only that she could eliminate one of my medications as she said they prefer we don t prescribe this.

Response from the owner1 year ago
Hi C Price, we appreciate your honest feedback, as we are always looking for ways to improve. If you d like to provide more detail, please reach out to (615) 436-6665. We appreciate you taking the time to leave a comment.
Destiney Taylor
1 year ago
1

The receptionist is rude and very unprofessional! And the psychologist doesn t listen just new prescription after new prescription . Wouldn t recommend

Response from the owner1 year ago
Hi Destiney, we appreciate your honest feedback, as we are always looking for ways to improve. If you re open to sharing more, please reach out to (615) 436-6665. Thanks again.
Jolene McTarsney
1 year ago
3

I ve been going to Centerstone for a few months now and they seem like an okay place. The only thing is, it is extremely hard to get ahold of the office.I know I ve tried multiple times during multiple different business hours and days to get ahold of them and get sent to voicemail.The thing with the voicemail is that they do not have one. You can t leave a message or anything and I don t believe they call you back when they notice a missed call.

Response from the owner1 year ago
Hi Jolene Mctarsney, We really appreciate the note and the feedback. Thanks for taking the time to leave it.
Quinton Eastep
2 years ago
1

DO NOT GO HERE! IT WILL ONLY MAKE YOU WORSE! I was having trouble with medication and went to the ER because the medicine prescribed to me was messing with my heart, the cardiologist at the ER told me not to take the next dose and to call and speak with my doctor. I called Centerstone to talk to the doctor but had to leave a message, didn t hear back from them until the next day and was told I wouldn t be able to talk to the doctor until the 5th of next month and it s is currently the 22nd. The whole time I was in that place it was very unwelcoming, the entire staff was condescending and said me too way too many times for your personal problems to feelValidated, a woman walked the halls with no shoes on and the entire time I was treated like a junky just trying to get high. Edit: I tried reaching out to them again via the phone number in the comment below, no answer. This place does not care.

Response from the owner2 years ago
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you can, please reach out to (931) 363-5438 so we can look into this further. Thanks.
Marina Harris
2 years ago
3

Last week Thursday on the 4th, I was informed that I would be notified via phone in scheduling my next appointment.Before leaving the office that day, I asked about two times in assurung that I was covered and for sure wouldn't have to call them to schedule for next month.I then felt compelled on this 9th of Nov (which totals up to THREE 3+ business days wait period)not only to schedule, but to see what may have happened in the not reaching out process.I won't say that the receptionist that finally answered was rude.(because she really wasn't)Still, I must be honest & state that she did lack sincerity and some sense of accountability on the matter when I mentioned twice about the lack of being notified.Being told "Well there's nothing we can do about the past & we can only move forward,"� is not the way one working in a mental health clinic should talk to patients over the phone.There was no apology & accountability held for the lack of consistency.Perhaps if the staffing changes at the front desk regarding sincerity & responsibilities, then I might change to 5 stars.

Response from the owner2 years ago
Hi Marina, thanks so much for this feedback. If you are willing, we'd love to hear more about how we can improve. We have a team that is committed to finding solutions for the communities we serve. You can call a member of our team at 615-463-6655. Thank you, again, for reaching out.
rj driver driver
3 years ago
5

The staff at this location of Centerstone are so Caring and Nice. Dr. Graves is a Wonderful Person, always concerned about the welfare of this patients. Vivian, the Nurse, is always so much help when you need her, she goes out of her way to help you with whatever you may need. Also, the rest of the staff are very nice and always willing to help you as well, when you need them. They have been so Good to Us, We Love You All and Wish You All a Wonderful Happy New Year!! May God Bless You All Richly!! Richard and his Mother, Michelle

Response from the owner3 years ago
Thank you, rj. We're so glad to see such positive feedback! It's our goal to be the absolute best and we hope we can continue to make you proud! Thanks, again for taking the time to leave us this note!
destry koch
4 years ago
1

I walk into the office she ask if she can help I tell her I need to see someone to get help with anxiety, depression and possibly bipolar illness. She gives me a card and tells me I have to make an appointment. I asked if I could see someone today she said you have to have an appointment... how is this supposed to be a place to help someone if you go and they refuse to help you then? I need help now now a week from now. They apparently don t care much about people if they refuse to see someone without a damn appointment

Response from the owner4 years ago
Hi, Ky. Thank you for contacting us. Getting folks the help they need, and in a timely manner is very important to us. We offer help around the clock 24/7, 365 days a year. Our Crisis Response Team is staffed by our highly trained, compassionate crisis teams and all calls are completely confidential. You can reach the Tennessee Crisis Line at 1-800-681-7444. We'd like to know more about the experience you described at the Brindley Drive Clinic. Could you please follow-up with a call to our Quality Improvement team: 615-463-6665 or 1-888-463-6705. We'd like to look further into your experience and take the necessary steps to make future experiences better as a result of your feedback. It's very important to us that we make every possible effort to make the patient experience at Centerstone the best it can possibly be. Thank you again for your time and feedback.
Patricia Meyerink
5 years ago
1

Had a therapy session for 5 minutes. Took my payment. No help here.

Response from the owner5 years ago
Hi Patricia, thank you for your review. If you are a patient dissatisfied with any part of the treatment received at Centerstone, it is important for that person to reach out to our Quality Improvement Department at 615-463-6665 or 1-888-463-6705 and a staff member will listen and investigate the situation. We aim to resolve complaints as quickly as possible. It's very important to us that we make every possible effort to make the patient experience at Centerstone the best it can possibly be.
Molly Stahl
5 years ago
2

I feel so sad to say this because the therapist I met was awesome. But the doctor who isn't even a doctor she's a nurse practioner was awful. She treated me like a number, made me wait 90 minutes. She was cold and rude and ignored everything I was saying. Then put me on a medication I had never heard of and can't afford. Gave me samples and sent me on my way. Time to find a new doctor :(

Response from the owner5 years ago
Molly, thank you for review. It is our hope that we can take the necessary steps to make future experiences better as a result of your feedback.�If you were a patient and would like to follow up, please do so by emailing us at social@centerstone.org. This way we can discuss the improvements you feel are needed while also protecting your identity. Thanks again, it really does mean a lot to us.
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