Centerstone

1222 Medical Center Drive
Columbia, TN 38401

Centerstone - Columbia

About Centerstone

Centerstone, located in Columbia, Tennessee is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Centerstone include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Joshua Parham88
3 months ago on Google
5
The staff has alot to deal with..But they get things done for the most part..We all just need to be more patient.
Response from the owner2 months ago
Joshua Parham88, thank you so much for the positive review!
Sidnee Muro
8 months ago on Google
1
Response from the owner7 months ago
Hi Sidnee Muro, we appreciate your honest feedback, as we are always looking for ways to improve. If you d like to provide more detail, please reach out to (615) 436-6665. We appreciate you taking the time to leave us a rating.
Chris Angus
10 months ago on Google
2
Response from the owner9 months ago
Hi Chris Angus, we appreciate your honest feedback, as we are always looking for ways to improve. If you re open to sharing more, please reach out to (615) 436-6665. Thanks again.

Location

Accepted Insurance

Centerstone works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehabs are designed principally for clients who require intensive supervision and support, including clients who have just completed detox, clients in early recovery, and clients at an elevated risk of relapse. Inpatient treatment helps clients stabilize following detox and prepares them to step-down into outpatient and/or community-based care. Clients reside at the facility for the duration of their program and engage in extensive addiction counseling and education. Many programs also offer evidence-based complementary therapies.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (931) 490-1502
Building icon

1222 Medical Center Drive
Columbia, TN 38401

Reviews of Centerstone

2.16/5 (30 reviews)
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Reviews

1

I will never return to Centerstone, I rather try to recover by myself before going back there. A complete waste of money and most important time, I haven't improved even a little bit and that made me lose hope, now I need to keep looking for a place which actually helps me.

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (29 reviews)
Joshua Parham88
3 months ago
5

The staff has alot to deal with..But they get things done for the most part..We all just need to be more patient.

Response from the owner3 months ago
Joshua Parham88, thank you so much for the positive review!
Sidnee Muro
8 months ago
1

Response from the owner8 months ago
Hi Sidnee Muro, we appreciate your honest feedback, as we are always looking for ways to improve. If you d like to provide more detail, please reach out to (615) 436-6665. We appreciate you taking the time to leave us a rating.
Chris Angus
10 months ago
2

Response from the owner10 months ago
Hi Chris Angus, we appreciate your honest feedback, as we are always looking for ways to improve. If you re open to sharing more, please reach out to (615) 436-6665. Thanks again.
Autumn Harwell
1 year ago
1

Kept switching my med doctor and didn t listen

Response from the owner1 year ago
Autumn, many thanks for taking the time to rate us! If you'd like to speak to someone please reach out to us at 615-436-6665.
Sherrie Estes
1 year ago
1

I will give 0 stars, my mother went in 2 days ago, she used to see Dr Barr, who was great and spent the time with her and who has retired. They switched her to another MD, who didn't seem to take the time with her. This one has left, so when my mother went in this time she talked to a computer screen, not to an MD or NP, or PA, some PERSON. Seems to me they just want to medicate, and not spend the time to try to help the issues with counseling. My aunt was with her, and my aunt proceeds to tell her she had to call me to verify some info she was asking about, and she proceeds to tell my aunt she didnt have time for that. needless to say, my mother will not be back. So 0 STARS for Centerstone in Columbia TN. Come on now, I work in the healthcare field and this is unacceptable!!!!!!!! WON'T LET POST UNLESS YOU CLICK ONE STAR.

Response from the owner1 year ago
Hello Sherrie Estes, Thank you for bringing this to our attention. We d like to hear more. If you d like to provide more detail, please reach out to (615) 436-6665. We appreciate you taking the time to leave a comment.
Lisa Moore
1 year ago
1

Response from the owner1 year ago
Hi Lisa Moore, we appreciate your feedback as we are always looking for ways to improve. If you re open to sharing more, please reach out to (615) 436-6665. Thanks again.
Chance Morales
1 year ago
5

I love miss Kelly Harris she is always so nice to me and my grandma she is the people we need mor of.

Response from the owner1 year ago
Chance Morales, thank you so much for the positive review! We look forward to sharing this review with our leadership!
Jay Puckett
2 years ago
1

I do not tend to write reviews about an experience a family member has had, but when I must sit at the emergency room because of a situation that is a direct result from the staff, I think I will this time.When you are in your 60's and have had 4 strokes, it is not about getting to the bottom of things or where your anxiety is coming from, it is about making your patients last years manageable. This place removed my mother from a medication she has been on for over 30 years. It seems doctors do not serve their patients anymore, they are too busy cowering before insurance and the government. The result is patients in the hospital, increases in street drugs leading to more counterfeits. I am sure you get the idea.Bottom line, this place is not here to help you. They are only there to charge you/your insurance.It seems Universal, if your physicians name is Patel RUN.

Response from the owner2 years ago
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you can, please reach out to (931) 490-1500 so we can look into this further. Thanks.
Jesse Christman
3 years ago
1

I enrolled in their Suicide Prevention Program, had a phone appointment and they never actually called. Prior to that I called them in a crisis and they never bothered to call me back. This place is a joke that doesn't take mental health seriously. Avoid at all costs!

Response from the owner3 years ago
Hi, Jesse. Thanks for leaving this feedback. We'd like to get more details if you would be willing to please call our Quality Improvement team at 615-463-6655. Thanks again even when it s painful to hear, negative feedback is valuable to us and something we take very seriously. We hope you ll get in touch soon to share more.
Oldsunday
3 years ago
3

I had to call to see if I had a provider lined up with Centerstone. The lady I spoke with in Open access was terrible. First she said I didn't have a patient file, Then I didn't have a provider, as well as no therapist. Then it changed to my provider is still working there when she is no longer in practice. That I had to be there on the 9th or I wouldn't get my medications.I called the Primary Location, If it wasn't for "Kevanie" I would have been in bad shape. She saved the day, she also agreed that's not quite how it works. 5 Star for Centerstone of Columbia, I can't even rate the Operator in open access, she was condescending and told me I hand't a clue on how anything works. Centerstone Home Location gave me a high five for letting them know.Thank you Kevanie for outstanding service.Please Centerstone,Figure out how to train and manage open access better. I have 0 interest in using it if that is how it works, if I can only make my appointments that way going forward it's too stressful to be told that I don't exist in the system.Get rid of it.

Response from the owner4 years ago
Hi Christopher, Thank you for contacting us. Getting folks the help they need is very important to us. We'd like to know more about what happened and take necessary steps to make future experiences better as a result of your feedback. If you are willing, can you please reach out to our Quality team through email at CTN.Quality@centerstone.org or by phone 888-463-6705. Thank you again for your time and feedback.
Lynn Richardson
3 years ago
1

They didn't offer the help I needed don't waste your time at this place

Response from the owner3 years ago
Hi, Lindsey. Thanks for leaving this feedback. If you would like to share more details, you may reach out to a member of our team at 615-463-6655. Thanks again even when it s painful to hear, negative feedback is valuable to us and something we take very seriously. We hope you ll get in touch soon to share more.
kk w
4 years ago
1

Receptionists are rude, and so is one of the nurses! The doctors don t seem to care either. Honestly the worst facility to get help at. You ll wish you never walked in.

Response from the owner4 years ago
Hi kk w, thank you for your feedback. There may be times when a patient may be dissatisfied with some part of the treatment received at Centerstone. It is important to us that patients have a chance to tell someone and let us look into it. If you were a patient, please feel free to reach out to our Quality Improvement (QI) Department at 1-888-463-6705. A QI Department staff member will make sure all matters are investigated. It is our goal to resolve complaints as quickly as possible.
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