CenterPointe Hospital Addiction Treatment

Saint Charles, Missouri

4801 Weldon Spring Pkwy
Saint Charles, MO 63304

(800) 345-5407

About CenterPointe Hospital Addiction Treatment

CenterPointe Hospital, located in Saint Charles, Missouri, provides behavioral health services for adolescents and adults. They offer age specific residential, inpatient, and intensive outpatient programs (IOP), including a special program for seniors. They accept private insurance, Medicaid, and Medicare. If you don’t have insurance, financing plans are available.

They offer two levels of on site treatment, including acute inpatient and residential care. Of the two, acute inpatient treatment is more intensive. It’s designed for clients who are experiencing an emotional crisis and need to be stabilized immediately to make sure they don’t harm themselves or others. Both programs include services to help clients overcome their addictions or dual diagnosis concerns, such as medication management, medication assisted treatment (MAT), and on site medical detox. Residential treatment also incorporates evidence based and holistic therapies, like individual, family, and group counseling sessions, 12 step programming, relapse prevention training, recovery focused education, and activity therapy. You can also practice yoga, meditation, and journaling for inner reflection.

If you don’t need inpatient treatment but could still benefit from more structure than a general outpatient program (OP) provides, then you may be interested in their IOP counseling services. These usually require a commitment of three hours a day, three times a week, for around four to six weeks. You’ll visit the facility in person to attend the sessions, which may be held one on one, with a group of your peers, or with your family members.

One thing that caught my eye about this facility is their dedication to the aftercare part of recovery. They recognize that treatment doesn’t end when a client exits their program, and that they may need extra support to maintain their sobriety and healthy habits out in the real world. They offer bi-weekly group support meetings that are open to all alumni. Their topics can vary, but they tend to focus on how to sustain recovery, prevent a relapse, build healthy relationships, and discover a sense of purpose.

Perspectives on this facility are mixed, with some clients praising the Hospital for its compassionate care and dedicated service. Others claim to have had difficulties communicating with the staff members and did not feel that their experience in the program was beneficial to their recovery journey.

Dollar icon Payment Options

  • medicare iconMedicare
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Shield icon Insurance

Our Policy: CenterPointe Hospital Addiction Treatment works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

substance-abuse iconSubstance Abuse

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Hand holding medical sign icon Clinical Services

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Phone icon Contact

Phone icon (800) 345-5407
Building icon

4801 Weldon Spring Pkwy
Saint Charles, MO 63304

Call Now - Help is Available
Get Help Now - 314-384-4223
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Fact checked and written by:
Courtney Myers, MS
Edited by:
Terri Beth Miller, PhD

Reviews

2.3 (269 reviews)
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Staff & Friendliness
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Cleanliness
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Value for Cost
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Overall Experience
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Overall Experience
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Google Rating

2.3 (269 reviews)
Abbigail Clines
1 month ago
1

If I could give negative stars, I would. The team in charge of my husbands care has done nothing but give me the run around and held him against his will for a week now despite multiple requests to leave on a VOLUNTARY hold. And no one can give me or him a straight answer as to why. Do NOT check yourself in here voluntary with the expectation that it is actually voluntary. Absolutely a disgrace to people who need help.

Response from the owner1 month ago
We are grateful for your willingness to offer this feedback, though we are concerned by what we have read. We are committed to providing quality service in a comfortable and supportive environment, and we would appreciate having an opportunity to gather more information. Please contact FeedBack@centerpointehospital.com. Thank you.
Susan Walls
1 month ago
1

I was on my 4th round of TMS treatments & seven treatments out of 36 in, & the interim CEO shut down the program basically overnight with no warning & no regard to the existing TMS treatment patients. I now have to get a new referral to a new provider which takes about two weeks, at a minimum, for approval then schedule a "mapping appt" followed by 36 treatments, every day, five days a week. This abrupt decision by the "interim CEO" has set back my treatments by about one month at least, for the sake of the almighty dollar. I do not know how many other TMS treatment patients there are. But I will tell you this, I am about as disgusted with Acadia, owner of Center Point, & the "interim CEO," as I can be. Here's hoping Acadia's "profits" fall flat since you obviously choose profits over patient care.

Response from the owner1 month ago
Reading this review is very disheartening, as we strive to be a place where the utmost in clinically excellent care is delivered. We would be incredibly grateful if you would give us an opportunity to gather more in-depth details and ask that you please contact FeedBack@centerpointehospital.com. Thank you.
Joe Kosednar
2 months ago
1

If someone needs mental health care I do not recommend CenterPointe Mental Health Hospital in St. Charles, Mo. Their staff play hateful passive aggressive games on their patents knowing that they won't be believed if they say anything.

Response from the owner2 months ago
Your feedback is important to us, and we thank you for sharing. In order to best understand the concern, we ask that you please give us an opportunity to gather more information by contacting us at FeedBack@centerpointehospital.com.
Genessa Kerr
2 months ago
1

I said I didn t wanna go home because I wanted more treatment. They didn t believe me thought I was eloping so they locked me in my room. Also, they put you on a point system if you don t have enough points, you can t go outside in the courtyard. You can t even go to the cafeteria. You have to stay in their little closed off room where everyone sits in there and does nothing. They don t even turn on the TV for you so you just end up staring into oblivion, and that does not help depressive person. If I could, I would give this place a zero star

Response from the owner2 months ago
Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.
Tiffany Vess
2 months ago
1

My daughter has been in and out of a few in patient centers before and normally I m not a fan but I usually just keep my mouth shut but this place was HORRIBLE!!!!! With communication while my 12 year old was there, the only time I got a call was when they wanted to get her medicine, also I have NO idea what all went on there because again the communication was terrible but she is WORSE than when she went in there, we also live 4 hours away and were told she was on a level system and that they typically stay for about 10 days or so but literally for over a week I just kept getting told she was on a level one, she and a few others made it sound like she would be staying for a few weeks to a month, and so I was shocked when I got a call on a Monday that she was being released the next day, there was no warning I had to tell my job last minute that I wasn t going to make it the next day because I had to take the trip to pick her up,Then when we get there! There is a guy yelling in the lobby about something the front desk lady started to tell me we couldn t get her belongings, I waited in the lobby forever for my daughter and someone brought her out and then just left, I never met a doctor, a nurse, I didn t get any paperwork or anything, I never met with anyone to go over anything once she was out, we finally get home and she is a mess!!!! She starts screaming to the top of her lungs she s acting like she s possessed saying she s seeing crap it was absolutely insane, we have never experienced anything like this with the other locations but I can tell you this she will NEVER be back to this place ever again, also the phone times are 7:30-9 so she was always asleep or tired when I would call, not sure why it s so late. I could let a lot of things slide but the lack of communication was what bothered me the most.

Response from the owner2 months ago
We are grateful for your willingness to offer this feedback, though we are concerned by what we have read. We are committed to providing quality service in a comfortable and supportive environment, and we would appreciate having an opportunity to gather more information. Please contact FeedBack@centerpointehospital.com. Thank you.
Tracy Haefner
2 months ago
5

Posting for an alcoholic friend that s almost done with inpatient @ CenterPointe. She is sober & happy after spending several weeks there! She said it s very clean, great counselors & even good food. I have seen a complete turn around in my dear friend & they have her set up to go to a sober living home straight from there.Being in AA & sober myself I know of a lot of success stories that came out of CenterPointe.

Response from the owner2 months ago
Thank you very much! We are extremely grateful that you took the time to leave a review.
Schnieders Tara
2 months ago
5

I was there on 7/29/2019 to get clean off of substances and benzos. It took me 2 other times to go back because I did not want to go home on a lot of meds. But what I can say is the staff and the food was amazing,(But that not the point) The point is all of the stuff I have learned from this treatment center has helped me become a better person. Today I am giving back at another treatment facility, I am a CPS and to top it off I will be 5 YEARS SOBER in 17 days. I thank you Centerpointe for everything y'all have taught me.

Response from the owner2 months ago
Thanks for providing this feedback! We re truly appreciative that you decided to leave a review.
Lauren Sondag (Dale)
2 months ago
1

I admitted myself to their detox unit for alcohol which was completely overfilled. The conditions were less than sanitary. Most units had 4 patients per room-with two rooms sharing a bathroom. That's 8 people per restroom which was a nightmare. They dont allow anyone to wear their own clothing but were out of scrubs. Quite a few patients had to wear the same set for 4-5 days without being washed. Nobody was able to take a shower due to lack of supplies and space. There are never any clean towels, no soap/shampoo/deodorant/ect. The only toiletries that were provided are small baby wipes. Naturally in detox, everyone smelled. A few patients resulted in using their sheets and blankets to dry off with. They were also out of shoes/slides, so many of us had to wear our socks outside which got dirty and soaked with rainwater- which we were not allowed to take off. Could not change our socks because-you guessed it, they were out of those too. You could ask 4 people the same question and get 4 different answers. Medications weren't given on time or not at all. Med mix ups happened often where they gave meds to the wrong patients. They were always late giving insulin and checking blood sugars of diabetic patients. Patients with other serious conditions were not monitored well for said conditions. I did not see a psych or doctor my entire stay, even though I was told repeatedly I would- that happened everyday. It's apparent that the supervisor there is only interested in making money and it seems the nurses are aware of the wrongs going on, yet can't do anything about it. If they stand up for a patient, they are reamed and threatened to lose their jobs. They will all tell you voluntary patients can leave at any time but will refuse to allow anyone to sign out AMA if asked- they will then hold people against their will for extended periods. I watched this happen several times. If residential is full, they will keep you locked in detox. One guy was in there for 16 days due to lack of space. The beds are extremely uncomfortable- I wasn't given a pillow the first 8hrs I was there. They tracked us all with ankle monitors. It felt very much like a prison and the staff there acted like prison guards who abused their power. It was so packed, 3 of us had to eat our food standing up because there were not enough chairs/room to sit in the main room. We had to eat elbow to elbow because we weren't allowed to take our food anywhere else. The food is disgusting and served on prison trays. There were flies and ants everywhere. Plastic silverware is set out in cups, unwrapped where everyone touches them. The court where the smoke breaks take place is absolutely riddled with ciggarette butts everywhere. The ashtrays never get emptied and no one cleans up. One woman was suffering a severe medical condition and they refused to send her to the ER until it got so bad, she was having fainting spells. They refused to chart one man's blood pressure because they knew they'd have to send him to the ER. They refused to give me my regular medication I've been on for 9+ years but were quick to start me on antipsychotics. I was then withdrawling from my meds. One man was held longer under the excuse that they wanted to "wean him" off a medication he had only been on for 3 days. It seems they will find any excuse to hold you if/until they can squeeze all the insurance money out of you. They say there are "group meetings" but that is a rarity. There is no therapy. There is little to nothing to do. You have the choice of staying in your room and staring at the wall or sitting in the tiny main room where you also stare at the wall. They labeled a few us as suicidal even though we never said we were, I believe as a guise to keep us locked in/held longer. Anyone from the outside is rarely able to make a call in to get through and isn't told anything about their loved one. I was never told about anyone trying to reach me. Being here left me traumatized and made me feel I was being punished, not cared for or helped. Don't send anyone you care about here.

Response from the owner2 months ago
Reading this review is very disheartening, as we strive to be a place where the utmost in clinically excellent care is delivered. We would be incredibly grateful if you would give us an opportunity to gather more in-depth details and ask that you please contact FeedBack@centerpointehospital.com. Thank you.
Ashley Pharis
3 months ago
1

I was just released from the inpatient program. I had the worst experience!! I went in for anxiety and intrusive thoughts from an SSRI that I was given from my psychiatrist at a different office. I experienced horrible side effects. I went to seek help from the inpatient program. My experience was awful!!!! I had been taking a heart pill given by my cardiologist and this past week while at the facility I was given something totally different!!! They also put me on schizophrenic medication and I am not a schizophrenic!! They started me on a dose of 20 mg than the next night increased it to 40 mg! I had horrible side effects from it. The third night it magically wasn t in my file so I wasn t given it. Today I was told that he increased it to 80mg!! This med has to be taken at night with a large meal I been given it 2 hours after I had a meal but that s not the point here the point is they tried giving it to me this morning!! I wasn t allowed to change my clothes for 3 days while there because they didn t have a uniform that fit. So 3 days o sat. You can forget taking a shower ..there are no towels or wash rags. Some of the nurses are sweet others are terrible!! You never get 4 minutes with their doctors, there is NO therapy, no counseling at all! On their list it looks all cool but it s lies!! They keep people so messed up in there. I watched people grabbing pills and not taking them and sharing with others. There was a girl showering with a guy. Another girl had come in to detox from fentanyl and had been on Valium by her doctor and they withheld it from her for 5 days and she was having withdrawals. This place is terrible!! So absolutely terrible! If your cold you can forget having blankets because there really isn t any. The state needs to get involved. There is no leaving AMA, they can hold you for however long they want. A previous post said something about ECT. They do push for that, there was a guy complaining about it and how he was made to do it.

Response from the owner2 months ago
We appreciate your feedback, as receiving feedback is incredibly important to the work we do. However, we are troubled by what we have read and would greatly appreciate having an opportunity to gather more information so that we can best address your concerns. Please reach out to us directly by emailing FeedBack@centerpointehospital.com. Thank you.
K
3 months ago
1

Horrible experience. They misdiagnosed me and they administered electric shock therapy and I ve had horrible cognitive decline since then. Definitely want to file a malpractice and negligence lawsuit! Some of the staff mistreat their patients and they leave you in the dark about what s going on, but there were a few staff that were outstanding and helped me out tremendously, one of them being Dr. Malik. But I don t recommend this hospital, horrible place to go

Response from the owner3 months ago
Receiving feedback is extremely important to us, and we thank you for bringing your concern to our attention. However, we are troubled by what we have read and feel that it is important to gather more in-depth details. If you would be willing to speak directly, please contact us by emailing FeedBack@centerpointehospital.com so that we can get more information. Thank you.
Jared Fiske
3 months ago
1

Brian Johnson
3 months ago
1

Do not go there or encourage anyone else to go there.

Response from the owner3 months ago
We are grateful for your willingness to offer this feedback, though we are concerned by what we have read. We are committed to providing quality service in a comfortable and supportive environment, and we would appreciate having an opportunity to gather more information. Please contact FeedBack@centerpointehospital.com. Thank you.
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