Catholic Charities Mental Health Clinic and Community Support Services

1727 North Ocean Avenue
Medford, NY 11763

The facilities at Catholic Charities - Mental Health Center in Medford, NY 1

About Catholic Charities Mental Health Clinic and Community Support Services

Catholic Charities Mental Health Clinic and Community Support Services, located in Medford, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Catholic Charities Mental Health Clinic and Community Support Services include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Latest Reviews

Janet Schleier
1 month ago on Google
1
It s so hard to get in touch with them- never return calls at front desk or from medication management personnel.I continuously receive texts that I have an outstanding balance that has been previously paid and I have to keep fighting them about it.For a couple of months now they ve only had one person available for medication management and scheduling system is an absolute mess- very frustrating working with them.
Yensy Marquez
4 months ago on Google
1
I honestly thought it was a bunch of Karens writing reviews until I called the place myself to try and get an appointment after not going for a few years. I don t know who I spoke to, but the lady was a nightmare. I ve never experienced such condescension for simply asking a few questions. Such a shame that one of the few local mental health clinics would have such staff that we have to battle through in order to get the care we need.
John Bonghi
4 months ago on Google
1
nasty people and so unprofessional

Location

Accepted Insurance

Catholic Charities Mental Health Clinic and Community Support Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Contact Information

Phone icon (631) 654-1919
Building icon

1727 North Ocean Avenue
Medford, NY 11763

Reviews of Catholic Charities Mental Health Clinic and Community Support Services

1.9/5 (27 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.9 (27 reviews)
Janet Schleier
1 month ago
1

It s so hard to get in touch with them- never return calls at front desk or from medication management personnel.I continuously receive texts that I have an outstanding balance that has been previously paid and I have to keep fighting them about it.For a couple of months now they ve only had one person available for medication management and scheduling system is an absolute mess- very frustrating working with them.

Yensy Marquez
4 months ago
1

I honestly thought it was a bunch of Karens writing reviews until I called the place myself to try and get an appointment after not going for a few years. I don t know who I spoke to, but the lady was a nightmare. I ve never experienced such condescension for simply asking a few questions. Such a shame that one of the few local mental health clinics would have such staff that we have to battle through in order to get the care we need.

John Bonghi
4 months ago
1

nasty people and so unprofessional

Kailin Rugolo
5 months ago
1

my doctor is absolutely awesome. however ALL of the front desk staff is a nightmare to speak with. unfortunately i speak to P the most and she is the worst of them. they start arguments with me, get nasty with me and belittle me. that is not the way to talk or treat ANYONE. so i give my doctor all 5 stars but the front end id give half a star if i could

Joseph Anderson
6 months ago
1

One of the office workers thought it was a good idea to take my phone number out of file and start texting me from their personal phone number, yea they have mishandled my information. I wonder if any more of my information has been compromised there, and they treated me poorly for trying to be responsible and get an emergency prescription, I have been off my meds unintentionally. Now I lost my supervised visitation cause it's a requirement by court to be medicated in order to see my children. Now I'm staying off meds cause I lost my appetite from it, but now I'm eating good again. This place is extremely unprofessional. Receptionist laughs at me. Stay away from this joke of a clinic

M
7 months ago
1

The sudden change of the director who btw is NOT a doctor telling the patients which meds they can or can not seize from (none of which she knows about or has experienced) and the receptionist who is extremely nasty and rude should NOT be working for a mental health facility! As soon as any caller questions her she immediately says "this is a problem patient, send it to the director" who also does nothing because again she is not a licensed doctor nor does she have any information about any of the medications that are prescribed in the office.

J R
8 months ago
2

Been trying to make an appointment for 2 weeks but no one is calling back. Can you guys please provide the correct #? I have the # stored but something is off .

Kross Fire
8 months ago
5

I'm not sure what other people are talking about... Mayne things have changed from a few months ago but this place has helped me a lot. Everyone is professional and caring.

Jason Fernandes
1 year ago
2

Pat Volpe and Frank Dooley are amazing providers I couldn't be happier. However I just had a conversation with a woman named Pat in their front office and her service was less than ideal. She began the conversation by passing judgement regarding how long it took me to call to get an appointment regarding my medication. From there she asked me for my birthdate 3 times within the span of a minute to confirm my appointments. The entire time being short and clearly aggravated. I asked to speak to the office manager and she forwarded me to another line that looped back to the automated service. I asked her again to forward me to her office manager and this time it directly went back to the automated service. Her attitude was not appropriate for a mental health clinic.

Marie
1 year ago
1

Except for my N.P. who's been very kind and professional, this place is an absolute nightmare. I can't speak for everyone there, but the main 2 ladies at the reception desk, P & A, should be fired. Rude, impatient, RUDE, insulting, rude, rude and downright rude. Ive been hungup on, no call back, meds left in limbo, so many times, PLUS my primary Drs office called because they wouldn't answer my calls and "A" was rude to even her! THEY def need some "happy" medication. If you don't like your job dealing with the public in need of healthcare, then quit. I'd terminate their lazy butts. On my next visit there, I'll be recording them with a hidden cam. Seriously, look at these reviews .1� out of 5 stars? That's totally inexcusable.What a disgrace. Neither Catholic or a charity. Wow.

Ana Elena Poppe
1 year ago
1

Completely lack of emphaty. Specially a female person at the front desk treated me without any respect. She never contacted me with her supervisor, she hang the phone telling me that she is doing her job. Actually, this place is not doing thier job, they mass with my medication and appointments. Looks like mental health patients don't deserve any respect in this placeThis is not the first time that they were rude, but nowthey crossed the line in a horrible way. I ended crying and feeling so sorry for other people that maybe can't take the aggravation without having more stress thanthiy can handle. They are a mental health providers!!, the staff should be receive appropite training to interact with patients.

Viktoria Drummermomof2
1 year ago
1

Terrible except for one therapist, Melissa S. She is the only one there with professional capabilities

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