Bronx VA – White Plains Community Clinic

23 South Broadway
White Plains, NY 10601

Bronx VA - White Plains Community Clinic NY 10601

About Bronx VA – White Plains Community Clinic

White Plains VA Clinic is an outpatient facility in White Plains, New York. They offer primary care and various specialty healthcare. This ranges from mental healthcare to women’s healthcare. Their mental health services support veterans facing common psychiatric challenges. Some of these include substance addiction, PTSD and depression.

Their outpatient treatment involves consultation, evaluation and counseling. The latter includes various individual and group counseling sessions. This helps you uncover the root cause of your behavioral challenges while developing strong coping skills. That way you can achieve lasting recovery.

This facility provides same-day appointments. You can even qualify for treatment without enrolling in VA health care. Telehealth services are also available for flexibility and convenience. You can also benefit from their social work. This ranges from housing support to financial assistance.

Their social workers can connect you to VA community resources to access supportive services. This may include home health services, employment opportunities and legal aid. They also offer various travel perks for qualifying veterans.

This can be round-trip transportation from your home to the medical center or mileage reimbursement. The best part about this facility is their multiple funding options. They accept Medicare, Medicaid and TRICARE.

Various commercial and private insurance plans are also accepted. Veterans unable to pay for their treatment can also access help through VA financial hardship assistance. Comments from past clients indicate an overall positive experience with this facility. However, one client complained about challenges in booking appointments.

Latest Reviews

R P
3 months ago on Google
2
The staff and nurses are excellent. The doctors will make you jump through flaming hoops to do anything.
John P
1 year ago on Google
5
I have had a great experience with the VA staff in general. Scheduling has never been a problem and they send me plenty of reminders. Everyone I've interacted with seems to take their job seriously, and really cares.I'm writing this review primarily because of a specific recent experience:At my appointment I had blood drawn and a flu shot.When I was scheduling my next appointment in the lobby, I started to feel extremely dizzy and lightheaded. I'm stubborn, and I was in the infantry, so I tried to tough it out. I figured if I could just finish my scheduling I could just go pass out in my car in private.One of the staff members noticed and immediately took me to the back of the clinic. They took my vitals, gave me water, and sat me down.All of the staff were caring and showed compassion the entire time. I felt bad for inconveniencing everyone but they would not accept any of my apologies.I'm very grateful for the way I was treated. I was very embarrassed but was given dignified, understanding treatment that anyone in a similar situation would be fortunate to receive.
Mik
3 years ago on Google
1
Its a shame how we treat our Veterans. I watched my girlfriend for months now try to get an appointment and she is just tossed around. Promises of calling her back or issue with registration. Not to mention the people on these calls are abrupt and lack empathy. I am on the way to the emergency room now because her symptoms continue to worsen and still no appointment from the VA. She served this country for 6 years and this is the thanks, she can't even see a doctor in a timely manner.

Location

Accepted Insurance

Bronx VA – White Plains Community Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Fitness therapy blends exercise with psychotherapy for a fun, inspiring, and effective way of treating addiction and other issues. By incorporating movement into counseling sessions, clients become more empowered, motivated, and goal-oriented, all while strengthening their bodies and becoming more flexible. Fitness Therapy is usually used to complement a course of treatment (inpatient or outpatient) to make it even more successful. Increasing the connection between a patient’s mind and body helps both with healing as well as in creating new, healthy habits.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • executive iconExecutive Setting

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 4706

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (914) 421-1951
Building icon

23 South Broadway
White Plains, NY 10601

Fact checked and written by:
Chika Uchendu
Edited by:
Courtney Myers, MS

Reviews of Bronx VA – White Plains Community Clinic

3.3/5 (4 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3 (4 reviews)
R P
3 months ago
2

The staff and nurses are excellent. The doctors will make you jump through flaming hoops to do anything.

John P
1 year ago
5

I have had a great experience with the VA staff in general. Scheduling has never been a problem and they send me plenty of reminders. Everyone I've interacted with seems to take their job seriously, and really cares.I'm writing this review primarily because of a specific recent experience:At my appointment I had blood drawn and a flu shot.When I was scheduling my next appointment in the lobby, I started to feel extremely dizzy and lightheaded. I'm stubborn, and I was in the infantry, so I tried to tough it out. I figured if I could just finish my scheduling I could just go pass out in my car in private.One of the staff members noticed and immediately took me to the back of the clinic. They took my vitals, gave me water, and sat me down.All of the staff were caring and showed compassion the entire time. I felt bad for inconveniencing everyone but they would not accept any of my apologies.I'm very grateful for the way I was treated. I was very embarrassed but was given dignified, understanding treatment that anyone in a similar situation would be fortunate to receive.

Mik
3 years ago
1

Its a shame how we treat our Veterans. I watched my girlfriend for months now try to get an appointment and she is just tossed around. Promises of calling her back or issue with registration. Not to mention the people on these calls are abrupt and lack empathy. I am on the way to the emergency room now because her symptoms continue to worsen and still no appointment from the VA. She served this country for 6 years and this is the thanks, she can't even see a doctor in a timely manner.

yunith Ramos
8 years ago
5

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Date Submitted
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