The staff lies to cover their negligence. I reported a patient that stalked me. They did not remove them. Then they accused me of having a relationship with another patient, not true. They drug tested me. I told them that my anxiety was really high and I needed extra help. T ...
About Bristol Health Counseling Center
The Bristol Hospital Counseling Center operates a behavioral health department that specializes in providing drug rehab counseling services for adults in Bristol, Connecticut. These folks tend to need addiction treatment and help with complex mental health disorders. Treatment is offered through general and intensive outpatient programs.
At their center, more than 25 groups are offered to help individuals with addiction and co-occurring mental health conditions in outpatient and intensive outpatient settings. The outpatient program offers individual and group counseling alongside medication management for mental health conditions like obsessive-compulsive disorder, anxiety, and depression.
The intensive outpatient program offers more intensive counseling three to five days weekly in group and individual settings. They teach individuals motivation for change, coping tools, relapse prevention, mindfulness, and evidence-based practices like cognitive behavioral therapy.
Most private health insurance providers are accepted by the Bristol Hospital Counseling Center, including TRICARE, Medicare, Medicaid, Humana, Kaiser Permanente, Blue Cross Blue Shield, and other network partners. To confirm if you are covered, you should confer with your insurer and this center before enrolling. They can verify coverage or stipulate if out-of-network benefits come into play.
Latest Reviews
Joshua Bean
Reviewed on 11/08/2024
The staff lies to cover their negligence. I reported a patient that stalked me. They did not remove them. Then they accused me of having a relationship with another patient, not true. They drug tested me. I told them that my anxiety was really high and I needed extra help. They said no and gave me a safety plan. Two hours later, they called and kicked me out. Niether female was kicked. I went to give some of my friends my phone number and they took it from them, Marie, then started mocking me and telling me if I didn't leave I'd be trespassed. I was already in Hartford and I kept telling her but she would just mockingly sing song over me that she was calling the cops. The Bristol police then called me to tell me my stalker and the other girl that had just texted me two days before had filed no contact orders and tresspassed. They claim to care but really its all about their egos. They have a high success rate because they graduate people that still can't talk or move. I sang in the parking lot because I had a gig on Saturday and they kicked me. The whole situation was unfair and neglegent. Oh and because I threatened to sue them, they called the police for a wellfare check that my ex took as reason to take away my custody of my incredible 9 year old son. This facility should be investigated and Marie fired.
Some of the people that get jobs in places like this aren't sometimes the highest qualified therapists and doctors. They tried to help me, but it wasn't a good fit for me. I was very nervous and confused at the time, and didn't know how to get things out. The doctor did put me on medications that helped. An anti depressant and something to calm me down. Muscle relaxers (I got years later) helped a lot to calm and relax my body. An Hydroxyzine to stop the nervous itching and calm my body down. At least it's sliding scale. That really, really helped. An ok start but I need ppl more for trauma, etc.
i was discharged today over something as simple as laughing. i would not recommend this place to many people, here's why they called me to say that i said the group wasn't helpful and me laughing during therapy made "others" feel uncomfortable. when speaking to this lady trying to discharge me i kept asking questions like, how was my laughing making others feel uncomfortable, she couldn't answer the question. i asked what else does the notes say she answered that it just said i was laughing, the notes didn't include what i was doing at the time because i'm well aware that i was using my phone laughing and talking to some friends. thats all the notes they had for me or was sharing with me. something as simple as "laughing" not going into any details on why was i laughing, just rather say anything to put it down as they did their job. if you ask me they just don't care. i recently opened up about a recent death in my family, not at anytime did she ask if i would like to stop talking or take a break or how am i feeling, to me she treated it like a speed bump and just rather not go into detail about anything that could effect me more. they never gave me any suggestions on what i could do to better my time, there or when im not there. that didn't put that in the notes either because i specifically her what other notes are there. she said just laughing. i recently had a birthday last month, nobody said happy birthday to me even though it's in the notes, when you first go there they ask for you name date of birth and all that stuff to sign you up that basically showed how much they look into a person they have care over and what they rather spend their time doing. all thee points were brought up during my face to face interaction with these people. and when i talk i speak my mind respectfully. they said my "laughing" made other people feel uncomfortable and that's why they want to discharge me. i told the lady on the phone when she told me that, it's not my job to make people there feel comfortable. im not the worker, i wasn't told by the therapist or anybody else going there that my laughing was disruptive in any way until they wanted to take me out of the program. every time she said we mare going to discharge you i just went around it again and again asking when my next appointment is trying to find some sort of light in her choice of words, she ignored the fact that i told her when she asked me how i feel about continuing that i would like to continue, she ignored that because she just kept saying shes going to discharge me i just said whatever and said ok. because you meet someone that just doesnt care, it ruins your experience, i asked a few times how the therapist could help me i remember her not answering that question and moving on. me as a grown man, i ignored that just like she ignored my question. if i get any referrals from that place like she said she would do for my, im probably not going to look into it if thats all they have in my notes. the experience there was just not something i would recommend to anybody because i didn't enjoy at all the interactions, when i went to my first group meeting the counselor said, " i won't make fun of you" she said that about 4 times and i kept saying okay, me knowing the time of person i am and and what i'm feeling in that moment to me it was just a pitch on how she could just start something from joking aroubnd, me personally i dont need that kind of stress in my life. that's why i wouldn't recommend this counseling center to anybody if i was asked from people i've met in the past or if anyone is accepting anything from anyone it's not the the person it's the experience.
Response from the owner1 week ago
A response on behalf of Bristol Health: Thank you for trusting us with your care. We would love for you to contact us about your experience, kindly reach out to the Patient Experience & Customer Relations Team at 860-585-3269 or go to (https://www.bristolhealth.org/Contact-Us) to complete our online form. Thank you for allowing us the opportunity to improve as we strive to Care Today for Your Tomorrow at Bristol Health. Gallery
Location
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Aftercare 
12-Step 12 step programs are a peer-directed, spiritually-focused approach to addiction recovery, though participants do not need to be religiously affiliated. They are also often considered to be the gold standard in addiction recovery. Participants self-select a sponsor to support them throughout the recovery journey. They also regularly attend group meetings, which are free, anonymous, and accessible multiple times daily in most communities. Dedicated programs for specialized groups, such as seniors, teens, and families, are widely available.
Sober Living Homes The goal of a sober living home in Connecticut is to allow individuals in recovery to ease back into normal life and slowly take on traditional responsibilities and tasks. Residents of men's and women's sober living can mostly come and go as they please, but they do have to abide by house rules, which may include a curfew. Other structure includes group meeting attendance, chores, and maintaining a job.
Intervention Services Intervention services can be crucial to successfully plan and complete a drug intervention in Connecticut. A professional interventionist can walk loved ones through the careful step-by-step process of carrying out an intervention. This process may be necessary if an individual is causing physical harm to themselves or others, when it is apparent that they aren't going to get help, or when they deny they have a problem at all.
Partial Hospitalization Program A partial hospitalization program (PHP) offers short-term intensive rehab for those who don't require 24-hour care. PHP treatment can serve as an alternative to inpatient hospitalization or a step-down option after being released from a hospital or residential program. A partial hospitalization program can provide medication management, relapse prevention strategies, and behavioral therapy interventions. With daily sessions lasting up to 8 hours for up to 5 days a week, the duration can vary with the average being 90 days.
Medically Assisted Detox Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Connecticut provides the professional support that is often necessary to break free from drug dependency. With proper treatment, individuals can make changes that restore balance and health to their lives and achieve long-term recovery.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
During rehab treatment, you and your therapist will identify any life skills that you need to develop. Your treatment will include methods to strengthen those skills so you can have a successful long term recovery. These skills include thinking skills, self awareness, and interpersonal skills.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Private Transportation -
Residential Setting -
Private Rooms
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.
State License: Connecticut
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 5662
Contact Information
(860) 583-5858 
420 North Main Street
Bristol, CT 06010
Get Help Now - 800-985-8516
Who Answers?
Who Answers?
Fact checked and written by:
Jason Collins
Edited by:
Peter Lee, PhD
