Bridgeway Center Inc.

137 Hospital Drive
Fort Walton Beach, FL 32548

Bridgeway Center FL 32547

About Bridgeway Center Inc.

Bridgeway Center is an addiction treatment facility in Fort Walton Beach, Florida. They help people who’re dealing with milder cases of addiction. I say this because they only provide outpatient care. But if you’re worried about having withdrawal symptoms, you can find rest in knowing that they do provide detox services at their Shell Ave location. They also have DUI services for offenders who need to fulfill DHSMV or court-mandated requirements.

Their DUI programs help different people who have committed different offenses. For first offenders, they have a 12-hour course with a separate one hour substance abuse evaluation. After this, you’ll find help for multiple offenders, as well as special supervision and courses related to ignition interlock. All this is done in an outpatient setting, so if you require more round-the-clock care, you may need to be referred to an inpatient clinic.

Their outpatient program uses individual therapy, group counseling, relapse prevention, and addiction education to give you a full spectrum of care while allowing you to continue your personal life schedule. They also provide aftercare once you’re done with the program.

Latest Reviews

Samuel Arruda
4 weeks ago on Google
5
These guys are amazing they listen and help me. Five stars!
Response from the owner3 weeks ago
Thank you so much for your kind words and five-star rating! We re thrilled to hear that you had such a positive experience with us. Listening and helping our clients is always our top priority. If you ever need anything else, don t hesitate to reach out. We're here for you!
Melissa Hill
1 month ago on Google
5
Michael Howard
1 month ago on Google
5
They have always been nice and polite to me. Jim is awesome, and April Burgess is always a pleasure to work with. She has a wonderful personality!
Response from the owner1 week ago
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us, and we'll be sure to pass along your compliments to Jim and April.

Location

Accepted Insurance

Bridgeway Center Inc. works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
medically-assisted-detox iconMedically Assisted Detox
The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Substance abuse creates biochemical imbalances in your body and brain. By implementing dietary changes, you can restore that balance. This is the goal of nutrition therapy in Florida. You'll gain an understanding of what nutrients your body needs and learn best self care practices.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 21217

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (850) 833-7500
Building icon

137 Hospital Drive
Fort Walton Beach, FL 32548

Fact checked and written by:
Benjamin Cardenas
Edited by:
Peter Lee, PhD

Reviews of Bridgeway Center Inc.

3.6/5 (118 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (118 reviews)
Samuel Arruda
4 weeks ago
5

These guys are amazing they listen and help me. Five stars!

Response from the owner4 weeks ago
Thank you so much for your kind words and five-star rating! We re thrilled to hear that you had such a positive experience with us. Listening and helping our clients is always our top priority. If you ever need anything else, don t hesitate to reach out. We're here for you!
Melissa Hill
1 month ago
5

Michael Howard
1 month ago
5

They have always been nice and polite to me. Jim is awesome, and April Burgess is always a pleasure to work with. She has a wonderful personality!

Response from the owner1 month ago
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us, and we'll be sure to pass along your compliments to Jim and April.
D4RKST33L Colosus
1 month ago
5

Young black gentlemen up front was prompt direct coordinated straightforward , Miss Dedra on phone & in person back office , had forms in hand as I walked in coordinated on receiving end , forms themselves filled out with beautiful easy to read longhand print , April Burgess top of her game , Amazing coordination in teamwork (personally for me reminds me of the best days at Hardees as Quality Assurance Manager as the coordination was so in sync today & truly comfortable feel of exchange) simply put : even though they were busy , they give you the feeling you are the only one in a good way - smooth as silk / well done Team. BSW

Response from the owner1 month ago
Thank you so much for your kind and detailed review! We're thrilled to hear that you had such a positive experience with our team. Our goal is always to provide prompt, efficient, and personalized service, and we're glad that you felt like the priority even on a busy day. Thank you again for taking the time to share your feedback. We look forward to continuing to provide you with smooth, high-quality service in the future.
White Mantis
1 month ago
5

Ms. April Burgess has shown an outstanding performance , very cooperative , helpful (nice looking / great mannerism ) prompt , a real people person dedicated to helping others - I personally see her as a needed blessing I can count on when the need is real - God bless & thank you April - B.S.W.

Response from the owner1 month ago
Thank you for taking the time to share your experience with us
Stephen Richards
1 month ago
1

I tried to get my son enrolled there went an got him an application filled it out took it back they talked to a short time an then they told us we would call him back for an appointment but no one ever did apparently they lost his application is everyone incompetent

Response from the owner1 month ago
Thank you for contacting us Mr. Richards. Can you contact our Bridgeway Solutions line at 850-314-1215 and leave a detailed message about which service or program you enrolled your son in? We need more information to investigate your concerns.
Candace House
1 month ago
5

Response from the owner1 month ago
Thank you for your review! Glad you were satisfied with our services.
Lisa Dubuisson
1 month ago
5

The staff at Bridgeway Center was very professional and helpful. Miss Tiffany Cox was a pleasure to work with! She assisted me with a difficult situation and worked diligently to help me resolve the issue. It was a positive experience working the staff at Bridgeway Center!

Response from the owner1 month ago
Thank you so much for your kind words and 5-star review! We're thrilled you had a positive experience with Bridgeway Center. It s wonderful to know that Tiffany Cox was able to assist you with such care and professionalism. We take great pride in our team s commitment to providing excellent service and support, and your feedback means a lot to us.
Thomas Rakocy
3 months ago
5

April Burgess is very understanding and very professional. She understands me not just as a client but as a person. She has very good listening skills and very optimistic. Very sweet person and caring. She understands me very well. She does great service and very helpful. I appreciate everything she does for me. From Thomas Rakocy

Response from the owner3 months ago
So glad to hear your positive feedback! We will pass this on to our staff. Thank you for taking the time to leave us this review.
G Nk
3 months ago
1

Avoid at all costs. Like any location I am sure they have some good people there... but it took me nearly a year to get a simply critical document from them. Due to their poor communication with me, internally, and with two other third party organizations.I must have spent 60 manhours trying to get this document from them. My time limit to get it will be in two weeks and I finally got it from them. I would think the process was done and check back when I had the time and the 5th time I was finally able to get them to do their job.While there as the location was closing I saw them turn away a patient (homeless) seeking mental health help that had many bandages on their wrist (I dont know if google will let me write down what that means) they were a high SI risk (prior military medic again look up what that means).I had to guilt the staff to get the man to a place where he could sleep it took 30min-1hr. They wouldnt take the man in their car mind you just drive to it and let us follow, my car was acting up so I had to find another patient to transport the man (and he smelled badly) and me in the back of their car to a homeless shelter/ish location.And make the man promise me not to do anything until he saw someone in the morning. It was the best I could do and it broke my heart.Plus, a lot of their policies seemed rather money grubbing.I would drive 2hrs out of my way rather than deal with them again. Again, I am a prior medic... I have worked with/supervised VA, USAF, US Army, Navy, German, Afghan and many US civilian medical locations/personel. I've been treated by Filipino, Vietnamese, Cambodian, and Hungarian individuals in the past.I say all that because I want it to sink in what I mean when I say this is the WORST location I have ever dealt with. They make the worst VA locations look efficent.

Ronnie Goff
4 months ago
5

Karen does an awesome job! She is very thorough, as well as the rest of the clientele.

Response from the owner4 months ago
Ronnie, thank you for taking the time to leave a review. We will be sure to share your experience with our staff.
Tom Nguyen
5 months ago
1

Their medical records department has had nobody answer their phone for the past 3 days, what is wrong in that office????

Response from the owner4 months ago
Hello Mr. Nguyen, our medical records team will call back and leave a voicemail if that patient does not answer. This message has forwarded to the Medical Records department.
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