Bon Secours Community Hospital

160 East Main Street
Port Jervis, NY 12771

Bon Secours Community Hospital NY 12771

About Bon Secours Community Hospital

Bon Secours Community Hospital, located in Port Jervis, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Bon Secours Community Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

For recreation, patients can use the meditation room to promote mindfulness during recovery.

Bon Secours Community Hospital has received accreditations from The Joint Commission.

Latest Reviews

Jessica Justiniano
1 month ago on Google
5
Love this hospital
Response from the owner1 day ago
Hello Jessica, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
JB
1 month ago on Google
1
The emergency room staff are kind. The mental health unit and undoubtedly the rehab unit speak to the quasi semi medical semi-scientific quackery that still goes on in that field. Wherein men and women in coats who've never met you will claim to comprehend your your life choices. you might be a doctor, a bum , a cop, but they get to be your boss. For a little while anyway. The field of human services attracts power mad empty people. Who use their clients and patients to feel better about themselves. If these systems worked the country you live in would look very different but they don't so if you have a mental health problem or if you have an addictions problem I would recommend you not go here because all they're looking for is repeat business anyway and money they don't give a damn about you. Period. Arrogant, useless, rude. Talk to a friend.
Response from the owner1 week ago
Hello Joe, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
Kaley Cabe
1 month ago on Google
1
Absolutely horrible I brought my daughter in due to a extremely high fever and asked for a complete respiratory panel done and they refused to do rsv. When I asked why the doctor was smirking while saying that rsv is nothing to worry about and I should just go about my day and call her pediatrician. My daughter is one years old and I am not happy about this at all. I will never ever be going back to this hospital they have the worst patient care possible and I wouldn't go there if I was dead.
Response from the owner1 week ago
Hello Kaley, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.

Location

Accepted Insurance

Bon Secours Community Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient rehabs offer an intermediate level of care for clients who do not require the kind of intensive supervision and support an inpatient program typically provides. Many clients transition into outpatient care immediately after exiting inpatient treatment. Others enter outpatient programs upon completing detox. Some facilities offer ambulatory medical detox for clients who do not require hospitalization. Most outpatient rehabs offer a combination of services, including addiction counseling, life skills training, and medication assisted treatment (MAT).
inpatient iconInpatient
Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.
intensive-outpatient iconIntensive Outpatient
Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).
aftercare iconAftercare Support
Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.
12-step icon12-Step
Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.
medically-assisted-detox iconMedically Assisted Detox
Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • meditation iconMeditation Room

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (845) 858-7000
Building icon

160 East Main Street
Port Jervis, NY 12771

Reviews of Bon Secours Community Hospital

2.6/5 (168 reviews)
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Reviews

2.5

The treatment they provide is good, they have a high quality of services. However the staff could improve, they lack communication between them and the doctors, and then between them and us patients, so they slow down some processes. They also could pay more attention to pat ... Read More

Reviewed on 11/15/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.6 (167 reviews)
Jessica Justiniano
1 month ago
5

Love this hospital

Response from the owner3 weeks ago
Hello Jessica, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Courtney Trumbull
1 month ago
1

This place is such a joke. My son fell and hurt himself at school the nurse said she didn't believe it was broken but still believed he needed an xray done to make sure. When I told the ER doctor his rude response was "then why are you here". I'm here to make sure my son is okay. That's not how you should talk to people. The nurses were nice but that doctor shouldn't be there if that's how he's going to talk to people.

Response from the owner1 month ago
Hello Courtney, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.858.7152 so we can work with you to address your concerns.
JB
1 month ago
1

The emergency room staff are kind. The mental health unit and undoubtedly the rehab unit speak to the quasi semi medical semi-scientific quackery that still goes on in that field. Wherein men and women in coats who've never met you will claim to comprehend your your life choices. you might be a doctor, a bum , a cop, but they get to be your boss. For a little while anyway. The field of human services attracts power mad empty people. Who use their clients and patients to feel better about themselves. If these systems worked the country you live in would look very different but they don't so if you have a mental health problem or if you have an addictions problem I would recommend you not go here because all they're looking for is repeat business anyway and money they don't give a damn about you. Period. Arrogant, useless, rude. Talk to a friend.

Response from the owner1 month ago
Hello Joe, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
Matt Wood
1 month ago
1

The rehab is kind of odd. They only allow 2 10 minute calls a day and one visit a week. I feel like it s more of a punishment than a treatment facility. The limited phone calls at minimum should really change, these are people with families that are concerned about them.

Response from the owner1 month ago
Hello Matt, Thank you for bringing this concern to our attention. Our goal at Bon Secours Community Hospital is to provide safe, quality, patient-centered care. We apologize that a communication breakdown occurred and negatively impacted your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
Kaley Cabe
1 month ago
1

Absolutely horrible I brought my daughter in due to a extremely high fever and asked for a complete respiratory panel done and they refused to do rsv. When I asked why the doctor was smirking while saying that rsv is nothing to worry about and I should just go about my day and call her pediatrician. My daughter is one years old and I am not happy about this at all. I will never ever be going back to this hospital they have the worst patient care possible and I wouldn't go there if I was dead.

Response from the owner1 month ago
Hello Kaley, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
Mike Pedersen
2 months ago
1

This place is the worst!!!! I went in for a test I was there 6 hours Never again will I go there not even for a bandaid

Response from the owner2 months ago
Hello Mike, Thank you for taking the time to provide us with your feedback. We apologize for the extended wait you experienced during your recent visit to Bon Secours Community Hospital Hospital Emergency Department. We understand the importance of timely care, especially in urgent situations, and regret that we did not meet your expectations. We are actively working to address wait times and improve our overall responsiveness to all patients. Your feedback helps us as we continue to refine our processes and deliver safe, quality, and patient-centered care. If you would like to address this further, please contact Patient Experience at 845.858.7152. Thank you for entrusting us with your care.
aleksandr podolskiy
2 months ago
1

The worst place I have ever been.

Response from the owner2 months ago
Hello Aleksandr, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.858.7152 so we can work with you to address your concerns.
hypercussion
3 months ago
5

I'm updating a very positive review I left two years ago to once again say how impressed I was with the treatment I received at the ER recently. I was experiencing chest pain, called my doctor who advised I go to the ER to get it checked out. The minute I walked into the ER and explained what was happening the team sprung into action. I was immediately brought into an examination room, connected to a monitor and questioned about my symptoms while an EKG and blood work was started. The ER doctor immediately examined me and let me know the tests he planned to perform to make sure my heart was OK. The entire staff treated my situation with the utmost urgency, priority, professionalism and compassion. Thankfully the issue was not related to my heart and I was given guidance on how to follow up further. I honestly do not believe I could have received better care. Thank you!

Response from the owner3 months ago
Hello, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Antonio Gonzalez Cerna
3 months ago
1

Disappointing all around. There's a reason they have 2.6 stars.

Response from the owner3 months ago
Hello Antonio, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 914.493.8877 so we can work with you to address your concerns.
Nancy Billets
3 months ago
5

I was so thankful to EVERY aspect of this hospital. The employee had a compassion I've never felt. And people young and old most of these angles went to school for a looonnnnngggg and have better things to do than get us a cup of water. Not judging May peace be with you all! Nancy

Response from the owner3 months ago
Hello Nancy, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Ana
3 months ago
1

This is the worst hospital I've been. My kids were brought here by the ambulance after a car accident. The staff was very rude. The nurses had no sympathy whatsoever when you're trying to see your love ones. What kind of hospital is this?

Response from the owner3 months ago
Hello Ana, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
Jillette Nazareno
3 months ago
5

The nurses and psych team here were really sweet and understanding, I was initially at St. Anthony s and they were horrible to not only me but the staff here. Everyone was nice and wanted what was best for their patients at this location. :)))

Response from the owner3 months ago
Hello Jillette, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
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