Bon Secours Community Hospital

Port Jervis, New York

160 East Main Street
Port Jervis, NY 12771

(845) 858-7000

About Bon Secours Community Hospital

Bon Secours Community Hospital, located in Port Jervis, New York is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include intensive outpatient, relapse prevention, and 12-step therapy.

Specialty rehab programs at Bon Secours Community Hospital include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

For recreation, patients can use the meditation room to promote mindfulness during recovery.

Bon Secours Community Hospital has received accreditations from The Joint Commission.

Dollar icon Payment Options

  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient rehabs offer an intermediate level of care for clients who do not require the kind of intensive supervision and support an inpatient program typically provides. Many clients transition into outpatient care immediately after exiting inpatient treatment. Others enter outpatient programs upon completing detox. Some facilities offer ambulatory medical detox for clients who do not require hospitalization. Most outpatient rehabs offer a combination of services, including addiction counseling, life skills training, and medication assisted treatment (MAT).

inpatient iconInpatient Rehab

Inpatient rehabs provide a space for clients to focus exclusively on their recovery while receiving intensive supervision and support. Inpatient treatment centers provide housing and food and most offer round-the-clock clinical care. Their primary treatment modalities typically consist of addiction counseling using various psychotherapeutic methods, including CBT, DBT, RBT, and motivational interviewing. Many rehabs also provide specialized services for clients with co-occurring addiction and mental illness. Recovery-focused life skills training and holistic therapies are other common services.

intensive-outpatient iconIntensive Outpatient

Clients who enroll in an intensive outpatient program (IOP) are typically either in early recovery or are experiencing a crisis that increases their relapse risk. These programs promote clients' sustained sobriety through robust support, including multiple, extended care sessions per week. Intensive outpatient treatment often encompasses an array of services, including psychotherapy, recovery education, and evidence-based holistic therapies, such as acupuncture and meditation. Many outpatient rehabs also offer medication assisted treatment (MAT).

aftercare iconAftercare

Clients in rehab aftercare programs receive a customized portfolio of services designed to promote their sustained sobriety. These clients have completed high-level treatment, are typically exiting detox and/or intensive inpatient care and are reintegrating into their home, workplace, and community. Rehab aftercare services address addiction disease as a chronic condition requiring continuing care. Clients typically work with case managers and recovery teams to access necessary resources, such as peer coaching and 12 step program induction support.

12-step icon12-Step

Participants in 12 step programs maintain access to community-based peer support, which is the programs' primary treatment modality. 12 step recovery combines personal growth with paper coaching. Participants regularly attend group meetings, which are free, anonymous, open to the public, and available multiple times per day in most communities. They are also mentored by self-selected sponsors who guide them through the steps of recovery. Age and gender specific and other specialized formats are common.

medically-assisted-detox iconMedically Assisted Detox

Medical detox involves weaning your body off of addictive substances in a medically supervised environment. If you've become dependent on alcohol and/or drugs, quitting on your own can be uncomfortable and even dangerous. In medically assisted detox, a team of licensed medical professionals will help manage potential withdrawal symptoms, ensuring that you're as safe and comfortable as possible. This process typically takes about 5-7 days, although the length will depend on your individual needs.

User icon Programs

adult-program iconAdult program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

elderly iconElderly program

House check icon Settings & Amenities

  • meditation iconMeditation room

Shield icon Insurance

Our Policy: Bon Secours Community Hospital works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

couples-therapy iconCouples Therapy

You can participate in couples therapy to focus on a specific problem in your relationship or for general strengthening of the relationship. This therapy aims to help you improve communication, address conflict, and grow in affection for one another.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Phone icon Contact

Phone icon (845) 858-7000
Building icon

160 East Main Street
Port Jervis, NY 12771

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Get Help Now - 646-439-0877
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Reviews

2.6 (168 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (167)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
2.5

The treatment they provide is good, they have a high quality of services. However the staff could improve, they lack communication between them and the doctors, and then between them and us patients, so they slow down some processes. They also could pay more attention to pat ... Read More

Reviewed on 11/15/2018
Overall Experience
Date Submitted

Google Rating

2.6 (167 reviews)
Kaley Cabe
1 month ago
1

Absolutely horrible I brought my daughter in due to a extremely high fever and asked for a complete respiratory panel done and they refused to do rsv. When I asked why the doctor was smirking while saying that rsv is nothing to worry about and I should just go about my day and call her pediatrician. My daughter is one years old and I am not happy about this at all. I will never ever be going back to this hospital they have the worst patient care possible and I wouldn't go there if I was dead.

Response from the owner1 month ago
Hello Kaley, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
aleksandr podolskiy
1 month ago
1

The worst place I have ever been.

Response from the owner1 month ago
Hello Aleksandr, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.858.7152 so we can work with you to address your concerns.
Mike Pedersen
2 months ago
1

This place is the worst!!!! I went in for a test I was there 6 hours Never again will I go there not even for a bandaid

Response from the owner2 months ago
Hello Mike, Thank you for taking the time to provide us with your feedback. We apologize for the extended wait you experienced during your recent visit to Bon Secours Community Hospital Hospital Emergency Department. We understand the importance of timely care, especially in urgent situations, and regret that we did not meet your expectations. We are actively working to address wait times and improve our overall responsiveness to all patients. Your feedback helps us as we continue to refine our processes and deliver safe, quality, and patient-centered care. If you would like to address this further, please contact Patient Experience at 845.858.7152. Thank you for entrusting us with your care.
Nancy Billets
2 months ago
5

I was so thankful to EVERY aspect of this hospital. The employee had a compassion I've never felt. And people young and old most of these angles went to school for a looonnnnngggg and have better things to do than get us a cup of water. Not judging May peace be with you all! Nancy

Response from the owner2 months ago
Hello Nancy, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Ana
2 months ago
1

This is the worst hospital I've been. My kids were brought here by the ambulance after a car accident. The staff was very rude. The nurses had no sympathy whatsoever when you're trying to see your love ones. What kind of hospital is this?

Response from the owner2 months ago
Hello Ana, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
Jillette Nazareno
2 months ago
5

The nurses and psych team here were really sweet and understanding, I was initially at St. Anthony s and they were horrible to not only me but the staff here. Everyone was nice and wanted what was best for their patients at this location. :)))

Response from the owner2 months ago
Hello Jillette, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
hypercussion
2 months ago
5

I'm updating a very positive review I left two years ago to once again say how impressed I was with the treatment I received at the ER recently. I was experiencing chest pain, called my doctor who advised I go to the ER to get it checked out. The minute I walked into the ER and explained what was happening the team sprung into action. I was immediately brought into an examination room, connected to a monitor and questioned about my symptoms while an EKG and blood work was started. The ER doctor immediately examined me and let me know the tests he planned to perform to make sure my heart was OK. The entire staff treated my situation with the utmost urgency, priority, professionalism and compassion. Thankfully the issue was not related to my heart and I was given guidance on how to follow up further. I honestly do not believe I could have received better care. Thank you!

Response from the owner2 months ago
Hello, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Antonio Gonzalez Cerna
2 months ago
1

Disappointing all around. There's a reason they have 2.6 stars.

Response from the owner2 months ago
Hello Antonio, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 914.493.8877 so we can work with you to address your concerns.
PEP FTW
3 months ago
2

I m currently sitting in the waiting room. It is so loud. The coworkers keep chatting very loudly. I suffer from anxiety and I am not doing well. I wish it would be quieter.

Response from the owner3 months ago
Hello, Thank you for bringing this concern to our attention. Bon Secours Community Hospital aims to provide safe, quality, patient-centered care. We apologize that that was not your experience. Please contact Patient Experience at 845.858.7152 so we may resolve this matter and improve our care.
Deirdre Doering
3 months ago
1

Took my son yesterday to get looked at after a car accident. They squeezed his knees and listened to his heart rate and sent him home. No x-rays, never checked his C-spine. He came in with neck and knee pain. We were discharged in less than 30 minutes

Response from the owner3 months ago
Hello Deirdre, We regret you had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 914.493.8877 so we can work with you to address your concerns.
Robin DeRosa
3 months ago
5

Great experience right from the start. Everyone was lovely and accommodating.

Response from the owner3 months ago
Hello Robin, Thank you for sharing your positive experience. Our caregivers work hard to ensure that every patient receives safe, quality, patient-centered care. It is an honor to know that our efforts to provide the highest quality care to our patients are recognized and appreciated. Your feedback is a powerful reminder of the impact of our work and reinforces our commitment to excellence in patient care. You can be assured that we have shared your kind words with the care team. We invite you to help us recognize a member(s) of the WMCHealth workforce who provided extraordinary service and compassionate care. You can do so by visiting https://www.westchestermedicalcenter.org/care-champions to learn more. Thank you for entrusting us with your care. We look forward to continuing to serve you in the future.
Elisabet Perez
4 months ago
2

First time in this hospital, took my son who was bleeding from his head, although he was conscious, he did not get any attention, before I complaint and ask to be reasure that everything was going to be OK. A brunette nurse stepped in to be very rude and of no help, trying to humiliate us because we were asking for help. Font desk clerk was very disconnected from the patients, and wanted security to come resolve what he is being paid to do. Triage nurse was the exception, she was very down to earth and comforting. Disclaimer: (people go to the hospital because they need help.) If you don't like your job it is not the public's fault. And this is my experience.

Response from the owner4 months ago
Hello Elisabet, We regret you and your son had a negative experience while in our care. Your experience does not reflect the safe, quality, patient-centered care we strive to provide our patients. We would like the opportunity to speak with you to resolve this matter. Please consider calling Patient Experience at 845.858.7152 so we can work with you to address your concerns.
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