BHN Cole’s Place

401 Liberty Street
Springfield, MA 01104

BHN Cole's Place MA 1104

About BHN Cole’s Place

The Behavioral Health Network’s Cole’s Place is located in Springfield, Massachusetts, and is a residential treatment facility that provides treatment options to men who are living with a drug or alcohol addiction or are navigating a mental health challenge.

They offer a supportive environment for men who are on their journey to recovery. Men will move to Cole’s Place after they’ve completed their detoxification and are medically and clinically stabilized. Here, they’ll work to establish a strong foundation for lasting sobriety.

Their treatment offered to the residents is comprehensive and tailored to an individual’s unique needs. As you move through your recovery, you’ll have access to group counseling, care management, and peer support from residents who are or have gone through similar struggles.

For many recovering men, stability, and consistency is key in establishing healthy habits. You’ll work with your care team to create recovery goals in an environment designed to help you meet those goals.

As an offshoot of the greater Behavioral Health Network, guys at Cole’s Place will have access to other medical services if they need them.

Latest Reviews

Justin E Lafleur
1 month ago on Google
5
Kayla Dupuis
1 month ago on Google
1
STAY AWAY! This place is an abysmal example of where the US mental health system stands. I would only affiliate with this company if it's absolutely necessary
Grimlip Slimepit
3 months ago on Google
1
The place is run by incompetent, uncaring idiots. It's just a big making money operation. They don't give a damn about the patients. They will make your psych issues worse! Cancelling appts. and they don't even tell me..idiots! Zero stars!!
Response from the owner2 months ago
Hello, we would like to better understand your concerns so we can improve. Please email us with more information, info@bhninc.org. Thank you.

Location

Accepted Insurance

BHN Cole’s Place works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient programs are designed for clients who are medically stable and not at an elevated risk of relapse, including those who have already completed inpatient care. Outpatient programs typically advance clients' established treatment plans, offering continuing addiction counseling and recovery education. Clients who enter outpatient care immediately following detox may also receive medical and mental health assessments and personalized treatment plans. Most outpatient rehabs provide multiple levels of care to align with clients' unique needs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
sober-living iconSober Living Homes
Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

During cognitive behavioral therapy in Massachusetts, clients work with a trained counselor to identify negative thinking patterns and change them. This change in thinking has been shown to lead to changes in behavior to treat substance use and mental health disorders effectively.

If you are experiencing intense, negative emotions, dialectical behavior therapy can help you learn how to regulate painful emotions and manage the interpersonal situations that generate them. This method is often used during substance use treatment in Massachusetts to help you develop better coping skills and avoid relapse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Amenities

  • car iconPrivate Transportation

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Phone icon (413) 301-9355
Building icon

401 Liberty Street
Springfield, MA 01104

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Peter Lee, PhD

Reviews of BHN Cole’s Place

3.5/5 (91 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (91 reviews)
Kayla Dupuis
1 month ago
1

STAY AWAY! This place is an abysmal example of where the US mental health system stands. I would only affiliate with this company if it's absolutely necessary

Justin E Lafleur
1 month ago
5

Grimlip Slimepit
3 months ago
1

The place is run by incompetent, uncaring idiots. It's just a big making money operation. They don't give a damn about the patients. They will make your psych issues worse! Cancelling appts. and they don't even tell me..idiots! Zero stars!!

Response from the owner3 months ago
Hello, we would like to better understand your concerns so we can improve. Please email us with more information, info@bhninc.org. Thank you.
Ms. Z Z
8 months ago
1

Response from the owner8 months ago
Hi, we are sorry to hear that you had a negative experience. We want to continually improve and would be very interested in hearing more from you directly. Please email Human.Resources@bhninc.org so we can better understand and address your concerns.
Erica Estrella
11 months ago
1

Find a better mental health provider. These people will lie to you, hang up on you if they don t feel like helping you and leave you without your medication even when you re past the refill date and are completely out of them. Kerry, Margaret, Luis - my mother and I spoke to all 3 of you today. My mother also spoke to Kerry 2 days ago when she supposedly put through my prescription refill request through. She then tried to tell her isncould take 2 days for the fax to reach the pharmacy. Kerry and Margaret lie to patients. Luis was not professional enough to come back in the line to speak me, instead he hung up the call and when I called back and spoke to Carmen, all he did was message her what to say to me. Kept saying there was no release to speak to me about my mother when she always lists me as someone to speak to. Then when I asked for their bosses number and name, he says again, he can t speak to me cause there s no release to speak to me about my mother. Since when does your bosses name and number have anything to do with my mother? BHN vet and train your employees better.

Response from the owner11 months ago
Hi Erica, we are sorry to hear about your negative experience. We want to continually improve and would be very interested in hearing more from you directly. Please email Human.Resources@bhninc.org so we can better understand and address your concerns.
Donnie Francis
1 year ago
1

Just another useless Mental Health Organization & reason our country doesn't give a flying wild f%$k about Mental Health.Took someone down last week, they were very helpful just no Clinician was available for the insurance they carried. Was told that several clinicians will have available slots at a first come first serve basis & that I can call ahead.Now as I'm calling them twice now. First time given the run around about not having authorization paperwork to release info to me, when I'm just looking to see if someone is available so I don't waste everyone's time by showing up, 2nd call now getting the run around about waitlists.

Response from the owner11 months ago
Hi Donnie, we are sorry to hear about your negative experience. We want to continually improve and would be very interested in hearing more from you directly. Please email Human.Resources@bhninc.org so we can better understand and address your concerns.
Chris Quiles
1 year ago
1

Trish
1 year ago
1

This place isn't it.

Carol Malone
1 year ago
5

Janelle and Cassie very professional and caring. I would recommend them

Donna O'day
1 year ago
1

Michelle Hillard
1 year ago
5

When I was at a rehab (my sisters house on Belmont Ave) This clinic was very helpful n everyone was very nice n easy to speak with

Michael Armstrong
2 years ago
1

They sent my friend to the hospital for supposedly saying he was suicidal when he wasn t.

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