Carlson Center

471 Chestnut Street Springfield, MA 01107

BHN Carlson Recovery Center & Unity Place South

(413) 733-1431
DetoxInpatientOutpatient
BHN Carlson Recovery Center MA 1107

About Carlson Center

Behavioral Health Network’s Carlson Recovery Center is a drug and alcohol addiction treatment center for adults located in Springfield, Massachusetts. They provide specialized levels of care, including medically supervised detox, inpatient treatment, partial hospitalization and intensive outpatient programs and aftercare support. They focus on evidence based practices and individuals receive comprehensive support tailored to their unique needs throughout the rehabilitation process.

Their medically supervised detoxification program helps clients safely and comfortably withdraw from alcohol, opioids and other substances. Experienced medical professionals closely monitor individuals to manage withdrawal symptoms and promote stability during this critical phase.

Following detox, you may transition into the inpatient rehabilitation program. This program provides intensive, round the clock care within a secure and supportive environment. They use a combination of therapies and individualized treatment plans and you’ll receive comprehensive support to address the underlying causes of addiction and develop essential coping skills.

Their outpatient programs are a step down from inpatient care and allow clients to receive treatment without living on campus. Through their outpatient services, they provide ongoing support for patients who have completed higher levels of treatment or require flexible treatment options. Outpatient services include therapy sessions, counseling and access to community resources to support individuals in maintaining their recovery efforts.

Their services offer structured treatment during the day which allows individuals to return home or reside in a supportive living environment. This level of care provides intensive therapy, counseling and skill building sessions to support individuals in their recovery journey while promoting their reintegration into daily life.

If you require a lower level of care then you can participate in intensive outpatient services. This program follows a comprehensive treatment approach that incorporates counseling and educational sessions focused on relapse prevention, personal growth and sustained progress toward recovery.

Following treatment, providers may connect you to local resources that can support your continued recovery. This may include linkages to sober living residences, transportation, food assistance and related services.

Latest Reviews

Russell Bigelow
1 month ago on Google
3
I'm a diabetic. And my sugar was low so I was shaking and sweating and I needed a glucose pill. I had to argue with the nurses they asked if my ac was working in my bedroom become of the sweating. It felt like they thought I was lying. Finally after arguing for 15 minutes they finally gave me one and I was fine after 20 minutes. Other than that it wasn't bad. But there should be some more options for the cafeteria for food for diabetics.
Luis Ramos
1 month ago on Google
1
It is a place definitely not suitable for dragadiccon patients, much less alcoholics. The place is in parts that are not suitable for sleeping, much less bathing, and as for the treatment they have to give to the patients, it is horrible and the nurses who are there are of The worst thing is that I am diabetic and I suffer from kidney problems and high blood pressure and when the worst happened, I had to go home.
Vaginatarian 69
6 months ago on Google
5
I think the Carlson center was awesome. They medicate you so you are really comfortable. Their food is incredible and you can get seconds too which is helpful when you are starving and coming off alcohol. Every time I relapsed I went there because I knew they would give me another chance. You should go to groups but yes you can sleep if you re tired. I remember the first time I went there. I was in serious alcohol withdrawal. I had the best sleep after being medicated. Their staff is great too. They saved my life. They wake you up for vitals early but you may need medication. They have punch in the tv room which I drank like no tomorrow. Snacks too. I ve been there like 7 times and they always treat me great. I wish I could say my name but can t. You will always get a second chance there
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Rehab Score

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8 / 10

Location

Accepted Insurance

Carlson Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
The Carlson Recovery Center Detoxification Program provides medically monitored detoxification services for individuals withdrawing from alcohol and other drugs. The program offers both a detoxification component, for safe withdrawal from alcohol and drugs, and a treatment component of care. The treatment component is based on sound recovery principles, with a focus on assisting participants to develop a plan to continue their recovery after discharge.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

The Dual Diagnosis Track (Enhanced Acute Treatment Services), a specialized component of the Detoxification Program, provides detoxification services for people with both mental illness and substance use disorders, who are insured by the Massachusetts Behavioral Health Partnership, and who meet the criteria for Massachusetts Department of Mental Health services. Appropriate individuals for this track have both addiction and mental health diagnoses, but do not require a locked facility. In addition to the group programming and individual counseling that is part of the Detoxification Program, these individuals receive enhanced detoxification services, including psychiatric evaluation by the Psychiatrist or Clinical Nurse Specialist, psychiatric medications and follow-up services, specialized groups and specialized individual treatment.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Steve Winn, Ph.D.

CEO

Dr. Sara Brewer

Medical Director

Stewart Joslin

CFO

Jennifer Moore, LICSW

Clinical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (413) 733-1431
Building icon

471 Chestnut Street
Springfield, MA 01107

Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Reviews of Carlson Center

3.2/5 (26 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

3.2 (26 reviews)
Russell Bigelow
1 month ago
3

I'm a diabetic. And my sugar was low so I was shaking and sweating and I needed a glucose pill. I had to argue with the nurses they asked if my ac was working in my bedroom become of the sweating. It felt like they thought I was lying. Finally after arguing for 15 minutes they finally gave me one and I was fine after 20 minutes. Other than that it wasn't bad. But there should be some more options for the cafeteria for food for diabetics.

Luis Ramos
1 month ago
1

It is a place definitely not suitable for dragadiccon patients, much less alcoholics. The place is in parts that are not suitable for sleeping, much less bathing, and as for the treatment they have to give to the patients, it is horrible and the nurses who are there are of The worst thing is that I am diabetic and I suffer from kidney problems and high blood pressure and when the worst happened, I had to go home.

Pedro Mateo
5 months ago
5

Vaginatarian 69
6 months ago
5

I think the Carlson center was awesome. They medicate you so you are really comfortable. Their food is incredible and you can get seconds too which is helpful when you are starving and coming off alcohol. Every time I relapsed I went there because I knew they would give me another chance. You should go to groups but yes you can sleep if you re tired. I remember the first time I went there. I was in serious alcohol withdrawal. I had the best sleep after being medicated. Their staff is great too. They saved my life. They wake you up for vitals early but you may need medication. They have punch in the tv room which I drank like no tomorrow. Snacks too. I ve been there like 7 times and they always treat me great. I wish I could say my name but can t. You will always get a second chance there

noemi torres gonzalez
8 months ago
1

BEWARE!!!!!!!! The worst place to work or for services they treat employees and clients horrible no sympathy no structure. Management is a nightmare the building is old with mold and apestis,rats,ECT. The food they give is so bad . They fill the clients with meds sometimes over dose or wrongly dose people.

Jorge Echevarria
11 months ago
1

Very poor management some of these people aren't CPR certified a person in the rehab was choking and the staff member could not do CPR did not know what to do very unprofessional

Daniel B
11 months ago
1

We called ahead for one person and they said to come on down since they had availability. We get down there any they made us wait for hours with this drunk guy wanting to get in, it was awful.Why would you put us through this?

Maria Colon
1 year ago
1

I would give this place zero stars. Do NOT go there or bring anyone!!! Please listen! The staff was great at the beginning then the night crew (3pm on) was horrible. Drive further. Find a better place for YOUR people. They waited six hours!!! With beds open and saying in a few minutes. Don't go here!!!!!

Neto Glez
1 year ago
3

Daniele L
1 year ago
1

Not a good place, for reasons of staff negligence and stupidity.Let me make this clear, I was not a patient here, but a victim of a patient.Staff member allowed a patient to call me, but I didn't answer, that patient and the staff member both, forgot to hang up the phone and I overheard much of the conversation later on, on my answering machine. Patient had her eating out of his hands. He manipulated her into thinking or agreeing that things were "her" idea and convinced her to call me and to tell me, on his behalf, what plan HE thought was best for him, of course she agreed that it was "actually her plan", but I "PERSONALLY HEARD" otherwise.During this phone call she proceeded to tell me things were not "his" fault.I swear, this woman is completely stupid! She should not be working in a facility with drug addicts if she is this easily manipulated and is willing to lie on behalf of the patient. I'm totally disgusted by her behavior.The patient was then asked to leave (according to him anyway) because now her job was on the line, after I left a message on her answering machine of the PTSD damage she was causing me.I still have that voice message saved if any of her superiors read this.

Carlos Campos
2 years ago
5

LAFEADENADIE01 Lafea Denadie
2 years ago
5

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