Behavioral Health Network – Agawam Counseling

30 Southwick street Agawam, MA 01030
DetoxOutpatient
The facilities at Behavioral Health Network - Agawam Counseling in Agawam, MA 2

About Behavioral Health Network – Agawam Counseling

Based in Agawam Massachusetts Agawam Counseling Center is a nonprofit regional behavioral health provider for clients of all ages, and their families. As part of an organization founded in 1938 it has since expanded to become one of the largest behavioral health care providers in Western Massachusetts.

This center offers various different counseling programs and services to its clients including specialized age appropriate services for teens and kids administered by accredited psychiatrist providers and counselors. Services are offered in both English and Spanish for increased accessibility.

Counseling formats include individual, group, family, and couples therapy. Depending on their personal circumstances clients may attend one type or a mixture of these different session types. Remote counseling is also available for individuals unable to make regular in-person appointments.

Group treatment is particularly recommended for individuals who may benefit from a supportive space where they can share their experiences and receive validation and accountability as well as connect with others dealing with similar challenges. Group counseling can help participants feel less isolated while offering valuable insights and supporting social skill-building, increased self-esteem, and resilience. Care management and medication maintenance are also available alongside counseling services.

For those specifically struggling with substance use disorder and addiction referrals can be made for targeted addiction therapy at the organization’s other locations. This is offered alongside medication-assisted treatment (MAT) featuring methadone along with injectable and sublingual buprenorphine for opioid use disorder and support for alcoholism. However it should be noted that these specific services are only available to adults aged 18 and older.

Latest Reviews

TRACY Molyneux
2 years ago on Google
5
Frank Shea is hands down the best therapist ever! He has an amazing soul. Very kind demeanor.He goes above, and beyond his job, and it shows.Its not just a job to him. He genuinely cares. Extremely professional. I worked with him for MANY years. I don't know where I would have been without his help. He will hold a special place with me for the rest of my life!
Grace Marie
5 years ago on Google
5
I was very happy to have learned of this establishment. Many insurances are accepted like Medicaid and Medicare, although certain counselors accept certain insurances. The scheduling coordinators are very friendly and work with you to receive the help you need. It is also worth noting that services are offered for kids and even toddlers, with referalls offered as well.
Rose Skywalker
5 years ago on Google
5
All staff are very kind and understanding
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.3 / 10

Location

Accepted Insurance

Behavioral Health Network – Agawam Counseling works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Couples therapy in Massachusetts is a short term therapy designed to equip you both with the skills you need to address conflicts and challenges in your relationship. During sessions, your counselor may meet with you individually and together.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Contact Information

Phone icon (413) 786-6410
Building icon

30 Southwick street
Agawam MA, 01030

Fact checked and written by:
Lauren Thompson
Edited by:
Anna Spooner

Reviews of Behavioral Health Network – Agawam Counseling

4.3/5 (19 reviews)
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Reviews

Overall Experience
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Google Reviews

4.3 (19 reviews)
TRACY Molyneux
2 years ago
5

Frank Shea is hands down the best therapist ever! He has an amazing soul. Very kind demeanor.He goes above, and beyond his job, and it shows.Its not just a job to him. He genuinely cares. Extremely professional. I worked with him for MANY years. I don't know where I would have been without his help. He will hold a special place with me for the rest of my life!

Chris Souza
4 years ago
1

Grace Marie
5 years ago
5

I was very happy to have learned of this establishment. Many insurances are accepted like Medicaid and Medicare, although certain counselors accept certain insurances. The scheduling coordinators are very friendly and work with you to receive the help you need. It is also worth noting that services are offered for kids and even toddlers, with referalls offered as well.

Rose Skywalker
5 years ago
5

All staff are very kind and understanding

Carl Nucknuck Nucknuck
5 years ago
3

Strange place, must be a corporate based satellite way it is run, old house make shift office. Poor air circulation. Parking lot down hill, tiny for number of clients and staff.

Chris W
5 years ago
5

Love it there

White Wolf Aka Chris Walczak (Big T)
5 years ago
5

JJ Bowen
6 years ago
1

Stephanie Nimchick
6 years ago
5

Very nice and clean, the staff is nice, if you need to talk with anyone definitely check this place out!

Kristine Dunley
6 years ago
4

My therapist [Sarah Gordon] is wonderful! Compassionate, smart and down to earth, she is extremely helpful in managing the things I need to optimize my mental health & well-being. Only downfall is that their psychiatrist is only there for half a day, only one day a week. Would definitely recommend for counseling!

cheryl-ann kuhn
6 years ago
5

It's a great place to go if You need someone to talk to without any gossip, being repeated.

Richie Innes
6 years ago
5

Not a bad place they are constantly making improvements.

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