Beach House Center for Recovery

13321 U.S. Highway 1
Juno Beach FL, 33408

Beach House Center for Recovery FL 33408

About Beach House Center for Recovery

Voted by Newsweek as Florida’s Best Addiction Treatment Center in 2022, Beach House Center for Recovery offers a wide array of services for anyone seeking recovery from drug or alcohol addictions. They are located in Juno Beach, Florida, and offer several levels of care on their beautiful campus that’s one mile from the Juno Beach coastline. This modern residency offers residential treatment as well as partial hospitalization care, giving their clients some flexibility based on their schedule and work or school obligations. They also offer detox with medication assisted treatment if you find that your addiction is so severe that you need professional assistance. Detoxing on your own can sometimes be dangerous, and medication assisted treatment can help lessen those uncomfortable withdrawal symptoms and cravings, giving you a much better and easier chance at recovery.

This clinic also offers dual diagnosis care, meaning they treat co-occurring mental health conditions that are related to your addiction, and perhaps even fueling your addiction. Many times, mental health issues such as depression and anxiety can go hand-in-hand with substance abuse issues. That is why dual diagnosis centers are such a huge plus.

When it comes to their counseling services, they offer individual counseling and group counseling, as well as skill building classes and access to 12 Step recovery programs. They also have some more holistic options for treatment, such as sunrise beach meditations. Individual counseling will put you in conversation with a professional therapist who can help you find coping strategies and identify triggers. There is plenty to benefit from at this beautiful rehab center.

Latest Reviews

Joshua Miller
2 weeks ago on Google
5
Eli and mo are the best techs and this place is great good people and nice rooms good food they let the girls with the guys not housed though never been to one like that. But it was a good place high school drama the girls start. But maybe it would change
Michael Oberholtzer
2 weeks ago on Google
1
Glad things improved, unfortunately when I was there not much in the way of counseling and learning aftercare. Some of my fellow group members did well. A lot of them not so well, still drinking and drugging. Found a place by a miracle May 2021, 15 months sober now, realize it wasn t no real fault of Beach House, I just wasn t ready to surrender and do the work, I do appreciate what I was able to retain.
Response from the owner1 week ago
We appreciate the introspection, not every person that admits into treatment is ready for recovery, and at the end of the day this is of no fault to Beach House. We do offer comprehensive counseling and aftercare, but we appreciate the opportunity to evolve based on client feedback. We wish you the very best in your continued recovery, Michael.
Zachary Kuhlman
3 weeks ago on Google
5
So I had a Family member who really needed help and I wasn't sure how to help but Bianca helped me with al anon resources near me so I could learn about the disease and how to better help. Thank you so much Bianca

Location

Accepted Insurance

Beach House Center for Recovery works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.
24-hour icon24-Hour Clinical Care
24-hour clinical care in Florida is an essential part of treatment, particularly with medical detox. Withdrawal symptoms can be severe, and supervised detox provides around the clock access to medical professionals who can adminsiter proper medications and treatment to address these symptoms and step in should an emergency occur. This intensive clinical care will help curb the withdrawal effects, minimize substance dependence, and prepare you for the next step of treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Dialectical behavior therapy in Florida consists of individual therapy and group instruction. This structured program is a form of psychotherapy that incorporates the development of skills for managing emotions and relationships.

Amenities

  • ocean iconOceanfront Views
  • luxury iconLuxury Accommodations
  • beach iconBeach Setting
  • spa2 iconYoga Studio
  • pool iconSwimming Pool
  • meditation iconMeditation Room
  • massage iconMassage Room
  • weight iconGym

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 588228

LegitScript has reviewed Beach House Center for Recovery as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in November 2019

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes
Member ID: 11770

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (855) 926-2226
Building icon

13321 U.S. Highway 1
Juno Beach FL, 33408

Fact checked and written by:
Benjamin Cardenas
Edited by:
Kerry Nenn, BSW

Reviews of Beach House Center for Recovery

3.97/5 (308 reviews)
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Reviews

1

Let this be a warning to anyone “being flown down”, it will be at their discretion to fly you back . So make a plan if you decide you want to leave on your own

Reviewed on 6/17/2019
1

My loved one was in at beach house twice. About a 2-3 month gap between initial and relapse events where he was told to come back. Nothing but trouble. I know my loved one has issues and we did not expect them to “ change” our son. Just guide him. Not only is it very exp ... Read More

Reviewed on 1/15/2019
1

Do your self a favor and do not come here and make the same mistake I did. I am not still suffering from addiction but that is because I left beach house and transferred to another rehab down the road and I have been sober a year. I had been repeatedly threaten by a group ... Read More

Reviewed on 1/15/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Joshua Miller
2 weeks ago
5

Eli and mo are the best techs and this place is great good people and nice rooms good food they let the girls with the guys not housed though never been to one like that. But it was a good place high school drama the girls start. But maybe it would change

Michael Oberholtzer
2 weeks ago
1

Glad things improved, unfortunately when I was there not much in the way of counseling and learning aftercare. Some of my fellow group members did well. A lot of them not so well, still drinking and drugging. Found a place by a miracle May 2021, 15 months sober now, realize it wasn t no real fault of Beach House, I just wasn t ready to surrender and do the work, I do appreciate what I was able to retain.

Response from the owner1 year ago
We appreciate the introspection, not every person that admits into treatment is ready for recovery, and at the end of the day this is of no fault to Beach House. We do offer comprehensive counseling and aftercare, but we appreciate the opportunity to evolve based on client feedback. We wish you the very best in your continued recovery, Michael.
Zachary Kuhlman
3 weeks ago
5

So I had a Family member who really needed help and I wasn't sure how to help but Bianca helped me with al anon resources near me so I could learn about the disease and how to better help. Thank you so much Bianca

Juan Martinez
1 month ago
5

Sobriety is a never ending journey, it s not a destination. Many have lost the battle just upon entry thinking this place is a resort filled with 5 star amenities. However it is a place where you can grow and learn. When I first came in I thought this place was a glorified jail but as I became more clear headed and completed Detox I understood the purpose of this safe haven. It s a safe space for those struggling with addiction and mental health, the problem lies in the individuals not being able to surrender. I found myself surrendering upon intake and even though the first 2 weeks seemed receptive and redundant I was able to exponentially triumph as I kept an open mind. I met some of the smartest, coolest, most humble humans I get to call my friends. There was one individual who saved me from my own worst self and that is Mrs. Anabelis Rodriguez. She was like a mom to me in this place that I felt so alone. She was able to understand me in ways no other therapists no matter how qualified failed to do so. She provided me with so much warmth and empathy and I honestly would ve given up if it wasn t for her guidance. A therapist who listens with her heart and not just with her ears. I owe Mrs.Ana so much but my form of paying her back is by staying sober. There aren t enough words to express my gratitude or appreciation for Mrs.Ana. If anyone is reading this and is thinking of attending beach house I strongly recommend you to do so. Give this place a shot, don t cheat or victimize yourself, accept your condition but know that there is a tomorrow. I left the worst version of myself in beach house and started my journey of growth into the man I want to be for myself and family. Everyone s journey is subjective but there is a commonality; achieving sobriety. There are so many mixed opinions about this place but the most important thing I can tell you is : only your higher power can save you if you truly surrender. I will never forget my time at Beach House, I hope everyone is able to give this place a fair opportunity because it can truly save you if you let it and most importantly believe it.

Response from the owner1 month ago
Wow, what an inspiring review! Thank you so much for sharing your incredible journey with us. We re beyond thrilled to hear how Beach House played such a significant role in your recovery and growth, and how you found such meaningful connections along the way. Mrs. Ana truly is one of a kind, and we re so grateful to have her on our team. It s heartwarming to hear how much she impacted your life and supported you through your journey. Your words speak volumes about the power of surrendering and keeping an open mind, and we re so proud of how far you ve come. We re honored to have been a part of your transformation, and we re so excited for the future you re building for yourself and your family. Keep staying strong and committed your journey is an inspiration to all of us here. If you ever need anything, don t hesitate to reach out! Thanks again for your thoughtful review, and we wish you all the best on your continued path to sobriety!
Angela Bates
1 month ago
5

Beach House saved my life!! The staff is really caring and takes your treatment very seriously. They give you the tools you need to succeed at staying sober. It's up to you to use them. I highly recommend Beach House if you or a loved one are struggling.

Response from the owner1 month ago
We're so happy that Beach House could be part of your recovery journey! It s amazing to hear that our team provided the support and tools you needed, and we re so proud of you for putting them into action. You re absolutely right it s up to you to make the most of it, and you re doing an incredible job! Thank you so much for your kind words and recommendation. We re honored to have been part of your journey, and if you ever need anything, we re always here for you!
Patrick Parker
1 month ago
5

April 5, 2023 was when I first went to Beach House. I wasn't sure what to expect, but it was worth the 36 day stay (even though it felt like forever hahaha). All in all I enjoyed it. The staff was awesome and friendly, I meet 2 people that I consider best friends, and the food was beyond what I expected. Here I am a little over 1 year clean, and engaged to a beautiful woman. Nothing left to say except Beach House got me on the path I am right now and I thank every single one of you.

Response from the owner1 month ago
Love to hear this! We re SO proud of you and beyond happy to hear how far you've come! One year clean and engaged what incredible milestones! We re thrilled that your 36 days at Beach House (even if they felt long!) helped set you on this amazing path. It s awesome to hear that you connected with others and enjoyed the food too! Thank you so much for sharing your story with us and for all the kind words. You re an inspiration to us all, and we re here if you ever need anything! Keep going strong, the best is yet to come!
Eugene Mckenzie
1 month ago
5

My girlfriend is currently here and they keep me updated on everything I feel really good about this place

Response from the owner1 month ago
Wonderful! Thanks, Eugene!
Cameron
1 month ago
5

Honestly this place saved my life, gave me the tools I needed to live a sober life, the staff and counselors care about the patients. Shout out to Bianca for going above and beyond, love you guys and thank you from the bottom of my heart.

Response from the owner1 month ago
Love to hear this, Cameron! We re SO happy that Beach House could be a part of your journey, and we re incredibly proud of the progress you ve made. Shout out to Bianca for being amazing, we ll make sure she hears your kind words! You're amazing, and we re thrilled that the tools and support you received here are helping you live a sober life. If you ever need anything, don t hesitate to reach out. Keep crushing it, the best is yet to come!
Sarah
1 month ago
1

Lawrence Bradle
1 month ago
5

Honestly this was the best treatment center I ve ever been to, and I have been to a few! When I was finally ready to get sober and cut the crap, this was an amazing place to get the help I needed. The staff is tremendous, the food is outstanding, the facility is like a hotel. They take you to the beach everyday, they bring in amazing speakers from local AA groups, the doctors are on site and extremely helpful and the pool is a very nice touch. I honestly would have done 90 days if I could have haha. They set me up with after care and kept my family in the loop. I m still sober so now I go back and speak there for the Alumni Meetings and I attend the monthly BBQs. If you re ready to get sober, this is the place!If anybody says otherwise or has anything negative to say about Beach House I m sorry but they simply are not ready to get sober. I ve been in that place and you will find anything to complain about. You can choose your mindset and if your mindset is you need help getting sober then this is the place to do it. I also stayed in touch with many patients that I met at BH and they will say the same thing. I have nothing but positive things to say about Beach House but that s because I was finally ready to get sober.

Response from the owner1 month ago
Thank you so much for your amazing review! We re absolutely thrilled to hear that Beach House was such a positive experience for you and helped you on your journey to sobriety. It means the world to us that you found our staff, facilities, and programming so helpful, and we're so proud of the progress you've made. It's fantastic to hear you're still sober and staying connected through our Alumni Meetings and BBQs that community support is what it's all about! We love having you come back to share your story and inspire others. Your words speak volumes, and we're so grateful to be a part of your recovery journey. Thank you again for your kind words! Keep crushing it the best is yet to come!
Krista Keller
2 months ago
5

Beach house saved my LIFE! I've went to numerous facilities and nothing is like this place. The staff were always smiling, helping with anything, and checking on us. They went over and beyond to make an uncomfortable situation comfortable. I am now in school for a Bachelor's degree in Counseling (addiction).Thank you to everyone I came in contact with. I am forever greatful!

Response from the owner2 months ago
Thank you so much for sharing your incredible journey with us! We're truly honored to have been a part of your recovery and to hear how the Beach House experience has positively impacted your life. Our team is dedicated to making sure everyone feels supported and cared for, and it's wonderful to know that our efforts made a difference for you. Congratulations on pursuing your Bachelor's degree in Counseling what an inspiring next step! We're so proud of your progress and excited for the positive impact you'll make in the lives of others. Your words mean the world to us, and we're forever grateful for the opportunity to be a part of your story. Wishing you all the best in your studies and beyond!
Amanda Lynch
2 months ago
1

Sent a loved one here as it seemed to have the best reviews in the area.I had some serious concerns about my loved ones treatment and also the way I was treated and communicated to (or lack thereof) When I voiced my concerns in family therapy the counselor got emotionally reactive and angrily stated she a terminating the call immediately and will have a supervisor call me and then abruptly HUNG UP. All she literally needed to say was, Im sorry you feel that way and we can discuss (now OR later) your concerns. But apparently they only say that in response to bad google reviews because treatment, care, safety and compassion are clearly not their first concern.There are serious safety concerns regarding my situation and loved ones additional to the substance abuse issues. None of this got be explored or discussed. That is neither a benefit to him, his sobriety; or the safety and health of his family.Its been a week now and I have not been called back by a supervisor as was stated to me. Or by anyone for that matter.It truly is dehumanizing the way this place has treated me and makes me really terrified that I possibly wasted my loved ones chance at sobriety and help at this facility.If my loved ones account of the inside of this facility is starkly different than mine, I will adjust or delete my review to be fair. The priority for a facility should be on my loved ones genuine and thorough healing. If by some miracle they have a great and appropriate experience I will correct my poor review. However from the way they ve conducted themselves and the other most recent reviews I find it extremely unlikely my loved one is getting the appropriate and safe clinical environment that was intended for them and Im quite terrified for them and my family moving forward due to so many professional oversights and lack of training or sensitivity.My experience as a loved one who has a vested interest in this person in this facility being fully honest and getting full healing has been truly terribly on top of an already terrible situation. I would not recommend risking your loved ones chance to get clean and healthy here.

Response from the owner2 months ago
We re sorry to hear of your less-than-satisfactory experience and hope you will accept our sincerest apologies. I'm sorry to hear that you felt your concerns were not adequately addressed during your interaction with our staff. At Beach House, we aim to create a supportive and compassionate environment for both our clients and their families, and it s concerning that your experience did not reflect this. Our counselors and staff are trained to handle difficult conversations with care and professionalism. The incident you described does not align with the standards we uphold. We deeply regret that you were left feeling dehumanized and unheard during such a critical time. Regarding the safety concerns you mentioned, I assure you that the safety and well-being of our clients and their families are our top priorities. We understand how crucial it is to address all aspects of treatment, including any safety concerns, to support long-term recovery. We apologize that these concerns were not explored to your satisfaction. It s also troubling to hear that you have not received a follow-up call from a supervisor as promised. We strive to maintain clear and consistent communication with the families of our clients, and we regret any oversight in this area. We would appreciate the opportunity to discuss your concerns in more detail and work towards a resolution that ensures the best possible care for your loved one. Please contact us directly at 561-396-2656 at your earliest convenience so we can address these issues promptly. Thank you for bringing these matters to our attention, and we hope to have the chance to restore your faith in our facility.
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