Baptist Health Behavioral Health Clinic – Sherwood Family Medical Center

1308 East Kiehl Avenue
Sherwood, AR 72120

Baptist Health Behavioral Health Clinic - Sherwood Family Medical Center AR 72120

About Baptist Health Behavioral Health Clinic – Sherwood Family Medical Center

The Sherwood Family Medical Center, an affilitate of Baptist Health, offers physicals, women's health services, and treats acute injuries and illness such as strep throat and minor wounds. They also have support for ongoing health issues like diabetes and asthma.

Latest Reviews

Jaden Kropp
1 month ago on Google
1
I'm absolutely disgusted with the medical field in this country. I called this place trying to get an appointment with any of their doctors. After informing them of my insurance, they told me that their earliest appointment would be 3 months away. How do you have over seven physicians and no appointment within 3 months. I was then hung up on. Very rude. Not at all the service I experienced years ago when I was there with a pediatrician
Response from the owner3 weeks ago
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visit our website to access our confidential portal at www.baptist-health.com/patient-experience.
Matthew Wurtz
1 month ago on Google
1
The doctors are amazing. The staff is slow and rude. On top of that, it is impossible to schedule an appt same week, or even same month. What's the point of having a regular doctor if I can't see them when I need to. Waiting 6 months for an appt is ridiculous. My only assumption is that the clinic has taken on too many patients because greed.
Response from the owner3 weeks ago
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visit our website to access our confidential portal at www.baptist-health.com/patient-experience.
April Norvell
5 months ago on Google
4
Clean place, nice people, short wait time.

Location

Accepted Insurance

Baptist Health Behavioral Health Clinic – Sherwood Family Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
medically-assisted-detox iconMedically Assisted Detox
The process of a medically assisted detox is when all addictive substances are removed from your body. Usually performed in an inpatient setting, you are under the 24/7 care of licensed medical medical professionals who keep you safe and comfortable during the detoxification. Medications are often administered to help alleviate potential withdrawal symptoms.The process can vary in length, but it typically takes 5-7 days.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (501) 835-0703
Building icon

1308 East Kiehl Avenue
Sherwood, AR 72120

Fact checked and written by:
Anna Spooner
Edited by:
Anna Spooner

Reviews of Baptist Health Behavioral Health Clinic – Sherwood Family Medical Center

3/5 (77 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Jaden Kropp
1 month ago
1

I'm absolutely disgusted with the medical field in this country. I called this place trying to get an appointment with any of their doctors. After informing them of my insurance, they told me that their earliest appointment would be 3 months away. How do you have over seven physicians and no appointment within 3 months. I was then hung up on. Very rude. Not at all the service I experienced years ago when I was there with a pediatrician

Response from the owner1 month ago
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visit our website to access our confidential portal at www.baptist-health.com/patient-experience.
Matthew Wurtz
1 month ago
1

The doctors are amazing. The staff is slow and rude. On top of that, it is impossible to schedule an appt same week, or even same month. What's the point of having a regular doctor if I can't see them when I need to. Waiting 6 months for an appt is ridiculous. My only assumption is that the clinic has taken on too many patients because greed.

Response from the owner1 month ago
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visit our website to access our confidential portal at www.baptist-health.com/patient-experience.
April Norvell
5 months ago
4

Clean place, nice people, short wait time.

Billy Abner
7 months ago
1

Worse place to come for medical treatment I came here for a few years came to a decision that my health was not getting better but worse I d find and place for help not here they don t care about there patients at all lots of the workers there are very rud

Response from the owner7 months ago
That.. Na..
Casey Bailey
8 months ago
5

Dr Rueda is the single finest PCP I have ever encountered. The amount of time she spends talking with you is endless and compassion oozes from her every word. I would fly across the country to be seen by her rather than any other Dr. She exemplifies how every other Doctor on the planet should be, but isn't.

Response from the owner8 months ago
Casey, thank you for the wonderful feedback!
Kaila
9 months ago
1

Went here for pediatric and on our very first visit the nurse put a dirty diaper back on my baby. The doctor made some really not appropriate comments when asked questions about healthcare our overall experience wasn t great hopefully things improve at that clinic. The front office staff was nice

Response from the owner9 months ago
Kaila, we hate to hear of anyone having an experience with us that s less than amazing. We will ensure that our clinic manager receives your comments.
Josh Huffman
9 months ago
1

Been going here my whole life. Now I need to take my son to the doctor and they are saying they haven't come to an agreement yet with my insurance provider. I try and contact people and no one answers. Nice to know they care more about money than patients. For the love of God maybe someone will see this and contact me.

Kirk Turnbo
10 months ago
1

Doctor we use is great. HOWEVER, we took our sick child by there and they ran a covid test, flu test, and strep test. The covid test was $348 dollars......you've gotta be kidding me. 350 dollars for a covid test and you didn't say a word to us about the cost??? Also, if my son had tested positive there wouldn't be any treatment for it so why test him in the first place? This is an absolute scam. Shame on y'all.

Response from the owner9 months ago
Kirk, we appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visit our website to access our confidential portal at baptist-health.com/patient-experience.
Sandra Armstrong
1 year ago
5

Great service

Chloe Thomason
1 year ago
1

While the Doctors on staff are wonderful, the receptionist and scheduling departments are not. They are very rude and disrespectful. I have four children, 3 of them have changed to a family doctor where I go to, but my fourth one (literally 3 days old) I called to schedule an appointment for. I was told on the phone "Since we don't x, xx, & xxx anymore, we don't want to see this one either" and then proceeded to hang up in my face.When I had my second born, I had brought him in for a fever one time. Literally a 102 fever, and one of the receptionist at the front desk had the nerve to call me a "Godzilla mom" because I was more concerned with getting my child seen than talking about a future payment due in a couple days.

Response from the owner1 year ago
Chloe, we hate to hear of anyone having an experience with us that s less than amazing. We will ensure that our clinic manager receives your comments.
Dilsey
1 year ago
5

After the bad experience(s) I had with my former PCP, I am overjoyed to have been recommended to and then introduced to my New and current PCP. Dr Jheanelle Dawkins is a doctor with a heart to help ALL of her patients enjoy a better quality of life. She actually listens to you and keeps you engaged in your own medical journey. I feel so at ease when talking to her and I like how she listens then acts or responds. She does not talk "down" to you and she and her Nurse Mary work together so well. From the front office to the lab and x-ray, everyone is so kind.

Response from the owner1 year ago
Dilsey, that's great to hear! Thanks for sharing.
Cinda Lee
1 year ago
5

Overall Experience
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