Banner – University Medical Center

Phoenix, Arizona

1111 East Mcdowell Road
West Tower Floor 6
Phoenix AZ, 85006

(602) 839-2000
3 (1518 reviews)

About Banner – University Medical Center

Banner – University Medical Center is an academic medical center in Phoenix, Arizona. Here, you’ll find a range of clinical care services, research activities, and medical training programs. For adults and teens in addiction recovery, they offer behavioral health and mental health services in both inpatient and outpatient environments.

Your treatment plan will be unique to you, but it will incorporate some type of counseling services. They offer individual, group, and family sessions depending on what you need and what makes you feel the most comfortable. If your doctor believes that you could benefit from addiction medication, they can prescribe it as needed. These medications can help control your pain, minimize your cravings, and make you less likely to relapse.

One of my favorite things about this program is that they actively encourage family members to get involved. They understand that your recovery will be easier if you have support from your loved ones. So, your family members are encouraged to sit in on your counseling sessions and participate as much as they feel led. Together, you’ll learn about the disease of addiction, address some of your triggers, and learn healthier ways to cope with stress and emotions.

One person who’s visited the behavioral health department said their doctor was very knowledgeable and attentive. Another agrees, saying that the staff members are patient and dedicated to doing things the right way. However, several people have experienced difficulties with scheduling and communication.

Dollar icon Payment Options

  • medicaid iconMedicaid
  • shield-cross iconPrivate insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • medicare iconMedicare
  • military iconMilitary insurance
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

User icon Programs

adult-program iconAdult program

elderly iconElderly program

hearing iconHearing impaired program

hiv iconHIV/AIDS program

men iconProgram for men

women iconProgram for women

young-adult iconYoung adult program

House check icon Settings & Amenities

  • home-setting iconResidential setting
  • private iconPrivate setting
  • wifi iconWiFi

Shield icon Insurance

Our Policy: Banner – University Medical Center works with several private insurance providers and also accepts private payments when possible, please contact us to verify your specific insurance provider.

Heart icon Treatment

alcohol iconAlcoholism

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

drugs iconDrug Addiction

Drug rehab in Arizona is the process of treating individuals who are dependent on a particular addictive drug. Because addiction is complex, this treatment typically includes a variety of interventions that address the many physical and emotional issues involved.

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health and Substance Abuse

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

opium iconOpioid Addiction

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

couples-therapy iconCouples Therapy

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Eating Disorder Treatment

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

medicare iconElectroconvulsive Therapy

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

medical-detox iconExperiential Therapy

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

family iconFamily Therapy

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

nicotine iconNicotine Replacement Therapy

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition Therapy

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

Joint Commission

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 9489

SAMHSA

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State License

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Arizona
License Number: H0016

Phone icon Contact

Phone icon (602) 839-2000
Building icon

1111 East Mcdowell Road
West Tower Floor 6
Phoenix AZ, 85006

Call Now - Help is Available
Get Help Now - 602-834-1056
Question iconSponsored
Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Reviews

3 (1518 reviews)
Rehab.com icon Rehab.com (1)
Google icon Google (1517)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
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Value for Cost
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Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
4.5

I was very happy with the staff, they were very helpful and gave me a great service, they were dedicated and caring and made their best to make me feel comfortable. Thanks for taking the time to assist me.

Reviewed on 2/19/2019
Overall Experience
Date Submitted

Google Rating

Hugo M. V.
1 month ago
2

Emergency department is excellent, but hospital rooms are full of blemishes

Response from the owner1 month ago
Hi, thank you for sharing. It s important we receive such feedback so we can learn and grow. If you would like to share further, please fill out this secure form so we can engage the appropriate team. https://www.bannerhealth.com/feedback
Sarah Taylor
1 month ago
1

I am not filling out your survey. Do no harm.

Response from the owner1 month ago
Please complete this secure form so that we can learn more and connect you with the appropriate team members. https://www.bannerhealth.com/feedback
Dwain Thorpe
1 month ago
1

I went to the ER and was told it was a 5 hour wait, 8 hours later still no help! I was told I couldn't leave because I would lose my spot. I have been at work all day and had nothing eat. When I asked how much longer,I was met with an attitude. If your staff don't like their job, then they need a job they do. People are already scared and not feeling well. We Do Not Need The Rudeness on top of that! I had to leave. I went to another hospital and had a much better experience! Thanks, Banner, for nothing

Response from the owner1 month ago
Continuous improvement is our goal. If you would like to share further, please fill out our secure form at https://www.bannerhealth.com/feedback so we can make the appropriate team aware. Thank you.
Rose Gonzalez
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Jose R Viruete
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
Nina Dahlgren
1 month ago
5

Banner well done. My father in law was there for a couple weeks in the cardiac ICU before he passed away. The nurses were excellent.. Coleen and Heidi hands down the best nurses I have ever come in contact with. We thank you for the love and support during that hard time. This hospital was on it and the doctors did their best. Though, my only problem was with the donor people.. they should have a better way of handling the situation. I believe that you should have talk to the patients family before we were letting him go.. weeks before to set up a plan in case the situation came to this. yet, he was very pushy and wouldn't stop. I have to be aggressive and tell him that was enough. my mother in law was losing the love of her life and he wasn't understanding. Thank you banner

Response from the owner1 month ago
Wow! We appreciate the kind words. Thank you.
Lynn Boddy
1 month ago
5

I had a special blood test done at the Nuclear Medicine clinic. The two young people who administered the test were very good . They explained everything very well and were very caring.

Response from the owner2 months ago
We love hearing that you enjoyed your Banner experience. Thank you for your positive review!
Joshua Harper
1 month ago
5

Man it was a roller coaster ride

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
VERONICA LOPEZ
1 month ago
5

Response from the owner1 month ago
Thank you for the positive review. If you have any additional feedback you'd like to share, please complete our secure form at bannerhealth.com/feedback.
JHOSELINE DANIELLA ZEPEDA LABORIN
1 month ago
5

Excellent hospital as in their treatment of me as a patient. They were always attentive, very friendly and I am grateful to all the staff who work at the hospital.

Response from the owner1 month ago
It's always good to hear positive comments. Thanks for sharing! Siempre es bueno escuchar comentarios positivos. �Gracias por compartir!
Susie Sides
1 month ago
5

Outstanding experience from the moment I walked into the facility to the moment I left after surgery every provider every person from beginning to end was professional and friendly I highly recommend

Response from the owner1 month ago
It's always great to hear positive feedback. Thank you for sharing!
Ronald Franklin
1 month ago
5

My stay there was great all the nurses were first class in service to me as well as all of the staff in other departments . Doctor's housekeeping and other staff were excellent. Made being in the hospital a great experience. Nurses were the best. Thanks

Response from the owner1 month ago
It's always great to hear positive feedback. Thank you for sharing!
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