Aspire Health Partners – Princeton Plaza

1800 Mercy Drive
Orlando, FL 32808

Aspire Health Partners - Princeton Campus FL 32808

About Aspire Health Partners – Princeton Plaza

Comprehensive substance use disorder treatment services are available at the Access / Assessment Center of Aspire Health Partners - Princeton Plaza in Orlando, Florida. They offer outpatient walk-in, in-house intake screenings for both voluntary and involuntary clients making it simple for people seeking care for themselves or a family member.

They prioritize emergency assessments. They are open around the clock including on holidays. As a community mental health center and approved public receiving facility, they make sure that urgent needs are addressed as soon as possible. Evaluations for referrals to counseling, medication management and other supportive services can be set up for nonemergency scenarios.

To enable a customized approach to treatment each client is screened for mental health conditions drug use disorders and other addictions. Referrals to more suitable community providers are made when they are unable to offer the required services. Intake screenings are provided to individuals seeking inpatient or outpatient services who are dealing with mental health or substance use disorders.

Their eligibility requirements are quite simple. Assessment and screening, crisis intervention, mental health support as well as inpatient care and detoxification are all included in their treatment offerings. Those who inject drugs while pregnant are given priority for treatment followed by other pregnant women drug injectors and other patients in need of care.

A financial screening is performed as part of the intake process to determine if the applicant is eligible for any special funding opportunities or discounts. Several city, county, state and federally funded programs are accepted at the facility along with a number of insurances including Florida Medicaid.

Latest Reviews

Nia J
2 weeks ago on Google
1
I called for the first time as a new patient. I got transfered to 5 different directories, put on hold twice, then the phone hung up. I call back and a very kind therapist talks to me on the phone. She tells me my initial mental health evaluation is free and required if I want to see a psychiatrist.The first time I walk into the building, a kind lady in scrubs publicly insisted that she has seen me at this facilitly before. Even though that was not true, this felt a little violating to my privacy. I go upstairs and a receptionist could not give me a direct answer as to whether my insurance is covered or not. She tells me if it is not covered then I will only have to pay $5 a month. She did not know fot how long. She told me that my psych evaluation was free though. So, I got it done. I go home and call Aspire - they told me the psych evaluation I had was NOT FREE. She was very kind to me despite the fact that I became extremely upset and had an emotional breakdown. Later on during that same phone call, somebody tells me that it is "FREE." A receptionist told me I could be seen by a psychiatrist if I show up any time between 7am and 12pm. So, I go home and show up the next day around 9am. I was told I came too late and was not able to see the psychiatrist. She loudly discussed my medicial appointment in front of other co-workers, and they all stopped and stared at me until I was finished talking about it. Also, the stairwell door is usually too hard for women to open. So, a man is usually needed if you want to use them. In no way do I want to put the people who work here in a negative light - there are people who care here. The enviornment is just extremely unproffesional, dirty, and communication is NOT transparent. Any time someone tells you something, ALWAYS ask for it in writing. And ALWAYS ask for a copy of the documents you sign.
J Pinto
2 months ago on Google
4
Referred through Truehealth for adult outpatient therapy. Quiet and clean environment. Intake process is respectful, thorough, and informative. Telehealth services are offered. Fantastic sliding fee scale and low-income/underinsured resources/services offered. Lots of options for people looking to manage complex trauma.The medication clinic has some wildly rude staff but also very helpful staff, which helps offset the rudeness. The physician Anne Roy is great. No telehealth, which is inconvenient for anyone with transportation restrictions. Not easy to reach front desk and have to go in person for authorizations and any updates.
Melissa Speaks
2 months ago on Google
5
I just want to say Thabk you to all the staff here, I went there very sick, very confused, and feeling totally defeated they all worked to get me to the right place, and even with my complaining, and my not being able to breathe crap everyone was totally awesome, not many people tells you guys when you have did an amazing job only when they feel like you haven t, I just wanted to take the time out and say Thank you I appreciate all you do!!

Location

Accepted Insurance

Aspire Health Partners – Princeton Plaza works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Aspire provide inpatient services to the individuals of the Orange County. They offer psychiatric services and crisis intervention for individuals who meet Baker Act Criteria. Behavioral Health interventions must by ordered by a licensed psychiatric and licensed nurses. Services include detox. The inpatient unit is available for adults, youth and children.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Assertive Community Treatment (ACT) is a structured way of helping those with major mental illnesses and/or substance abuse by bringing services directly to the patient in home. Instead of hospitalization or an outpatient program, staff members like social workers, psychiatrists, and counselors come directly to the patient’s house for treatment. ACT is used primarily for those with severe and persistent mental illness like schizophrenia or bipolar disorder, some of whom also contend with substance abuse. ACT can be short- or long-term (months to years), and provides the same multidisciplinary, 24/7 staffing of a psychiatric unit, but in the comfort of the patient's own home and/or community.

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Rational Behavior Therapy (RBT) is a form of cognitive behavioral therapy meant to be short-term and comprehensive. It was intended to help clients become more self-sufficent and move forward without the need for expensive, ongoing therapy. It includes an emotional self-help method called “rational self-counseling,” the purpose of which is to give clients all the skills needed to handle future emotional issues by themselves, or with significantly less professional help.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • lake iconLakeside
  • car iconPrivate Transportation

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 243727

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Florida

Contact Information

Phone icon (407) 875-3700
Building icon

1800 Mercy Drive
Orlando, FL 32808

Fact checked and written by:
Sehar Uddin
Edited by:
Courtney Myers, MS

Reviews of Aspire Health Partners – Princeton Plaza

1.9/5 (211 reviews)
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Overall Experience
Date Submitted
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Google Reviews

1.9 (211 reviews)
Nia J
2 weeks ago
1

I called for the first time as a new patient. I got transfered to 5 different directories, put on hold twice, then the phone hung up. I call back and a very kind therapist talks to me on the phone. She tells me my initial mental health evaluation is free and required if I want to see a psychiatrist.The first time I walk into the building, a kind lady in scrubs publicly insisted that she has seen me at this facilitly before. Even though that was not true, this felt a little violating to my privacy. I go upstairs and a receptionist could not give me a direct answer as to whether my insurance is covered or not. She tells me if it is not covered then I will only have to pay $5 a month. She did not know fot how long. She told me that my psych evaluation was free though. So, I got it done. I go home and call Aspire - they told me the psych evaluation I had was NOT FREE. She was very kind to me despite the fact that I became extremely upset and had an emotional breakdown. Later on during that same phone call, somebody tells me that it is "FREE." A receptionist told me I could be seen by a psychiatrist if I show up any time between 7am and 12pm. So, I go home and show up the next day around 9am. I was told I came too late and was not able to see the psychiatrist. She loudly discussed my medicial appointment in front of other co-workers, and they all stopped and stared at me until I was finished talking about it. Also, the stairwell door is usually too hard for women to open. So, a man is usually needed if you want to use them. In no way do I want to put the people who work here in a negative light - there are people who care here. The enviornment is just extremely unproffesional, dirty, and communication is NOT transparent. Any time someone tells you something, ALWAYS ask for it in writing. And ALWAYS ask for a copy of the documents you sign.

Melissa Speaks
2 months ago
5

I just want to say Thabk you to all the staff here, I went there very sick, very confused, and feeling totally defeated they all worked to get me to the right place, and even with my complaining, and my not being able to breathe crap everyone was totally awesome, not many people tells you guys when you have did an amazing job only when they feel like you haven t, I just wanted to take the time out and say Thank you I appreciate all you do!!

apk sancho
2 months ago
1

this is the worst experience I ever had in my life I would not recommend to my worst nightmare or enemy I witness staff taking plates out the trash and feed the patience cause they were to lazy to go get more food when they didn't have enough it stank in there treat patience real nasty like really its bad enough we have mental issue but not to be treated like animals

C B
2 months ago
1

Push to have your family member taken to another facility. Nurses will ignore your calls for days and are extremely dismissive in person. We witnessed them releasing a visibly unwell person talking to themselves. They also released our family member with no phone still unwell 30 min from home. We had no idea they were released because no one contacted us. They didn t take the time to set them up with a safe way home. The owners of this place needs to retrain the staff on client etiquette, clear protocols, and bedside manner. What you allow your staff to do falls on this company as a whole. If you don t have compassion towards struggling families do not work in a mental health facility. Do better Aspire!

Brent Alan Brooks
2 months ago
5

Thanks to aspire, my life is much better.

J Pinto
2 months ago
4

Referred through Truehealth for adult outpatient therapy. Quiet and clean environment. Intake process is respectful, thorough, and informative. Telehealth services are offered. Fantastic sliding fee scale and low-income/underinsured resources/services offered. Lots of options for people looking to manage complex trauma.The medication clinic has some wildly rude staff but also very helpful staff, which helps offset the rudeness. The physician Anne Roy is great. No telehealth, which is inconvenient for anyone with transportation restrictions. Not easy to reach front desk and have to go in person for authorizations and any updates.

nellie valsaint
3 months ago
1

Very demonic

Sandra Rivera
3 months ago
1

I have been visiting this center since 2011 and today after the pandemic, I am back again, they have already removed the Zoom appointments, I have never seen it so deteriorated, wow, this is the fault of bad administration where the executives even the resource people humans, they are useless, the Ron de Santis government should investigate this, it seems sinister, the employees are a disaster, especially the receptionist named Amanda, at the reception on the second floor, it seems that she does not like Hispanics, rude and with a bad attitude when answering, for a change they were all super poorly dressed, on the other hand, Mrs. Melissa, Hispanic and employee of the center, was courteous, compassionate and polite and above all very kind, it makes me very sad to see this center so deteriorated , do something for this center Ron de Santis!!!

Bibi Husain
3 months ago
5

Makyla Mccants
4 months ago
1

I was treated poorly when I went into this facility.They gave me very little to no food they only served milk.I wasn't able to use a bathroom in privacy. Staff was mean and dismissive didn't pay attention.When you'd ask for help , they would tell you to go away or we are not ready. They say you have the right to refuse medication and force you to take medication anyway Or you won't be able to leave. They speak In languages such as creole or French and laugh at the patients. I'm 18 and have depression and was locked between 4 walls with people 20-70 screaming people violence. They wrote on my chart that I was talking my self when I was just crying because a tech "Marie" was very mean and dissmissive.

Leonardo
4 months ago
1

Jay Pizarro
4 months ago
1

This place is terrible the first time i called for a loved one they transferred me and the lady was rude and yelled in my face and all i was doing was calling for an update in my loved one. So i give it time and call back later in the day and they dont pick up ive called more than 20 times and im just stuck on the recording. They ask if you want to dial by name press whatever number so i do it than the recorder just says theres to many people with this name add more letters so i spell out her first middle name than she still says to many people under that name than i put her second middle name and still same response this place is terrible and i am in fear for my loved one who is currently in there.

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