Ashtabula County Medical Center – Behavioral Health

2420 Lake Avenue
Ashtabula, OH 44004

Ashtabula County Medical Center OH 44004

About Ashtabula County Medical Center – Behavioral Health

Ashtabula County Medical Center - Behavioral Health provides behavioral health care and mental health treatment to individuals of all ages in Ashtabula, Ohio. If addiction is the primary diagnosis, clients may need to be referred to a drug rehab center. If addiction is the secondary diagnosis, clients can receive dual diagnosis treatment at this location.

Ashtabula County Medical Center – Behavioral Health provides a person-centered and clinical approach to handling mental health challenges. Their programs include inpatient and outpatient treatment.

Inpatient Treatment
The inpatient program is a highly structured environment that provides 24/7 supervision. Individuals participate in mental health therapy, medication education, nutritional education, and skills classes. Seniors have a separate track to address their issues.

Outpatient Treatment
The outpatient program is for individuals who would benefit from treatment one time per week. Trauma care, community referrals, and mental health therapy are provided.

Private Insurance
Ashtabula County Medical Center – Behavioral Health accepts most insurance plans, including Aetna, Anthem, Blue Cross Blue Shield, Cigna, Humana, and United Healthcare. Out of network benefits vary, so it’s important to verify benefits with your insurance carrier.

Latest Reviews

Alliyah Harris
2 weeks ago on Google
1
Ever since they upgraded the hospital they are even slower bringing people back
Response from the owner7 months ago
We would like to learn more about your experience and what we could do better. Please contact our Ombudsman office at 440-997-6277. Thank you.
alaze anderson
3 weeks ago on Google
3
The nurse we had today was great! They got me back fast! The dr was in and out really fast and I don t think she did a good enough job checking over my daughter not much was done but I m also not a dr.The security guard made a comment to me when we left asking my daughter if I had hurt her! I thought that was highly inappropriate!!
Response from the owner1 week ago
Thank you for your feedback. We apologize that one of our caregivers made a comment that was inappropriate.
Tony Hausermann
3 weeks ago on Google
1
This ER is a terrible place if you can help it don t ever get sick in Ashtabula. They will ignore you as long as they can until you complain .
Response from the owner1 week ago
Thank you for sharing your feedback about your long wait time in the Emergency Department.

Location

Accepted Insurance

Ashtabula County Medical Center – Behavioral Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Contact Information

Phone icon (440) 997-6530
Building icon

2420 Lake Avenue
Ashtabula, OH 44004

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW

Reviews of Ashtabula County Medical Center – Behavioral Health

2.4/5 (139 reviews)
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Overall Experience
Date Submitted
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Google Reviews

2.4 (139 reviews)
Alliyah Harris
2 weeks ago
1

Ever since they upgraded the hospital they are even slower bringing people back

Response from the owner8 months ago
We would like to learn more about your experience and what we could do better. Please contact our Ombudsman office at 440-997-6277. Thank you.
alaze anderson
3 weeks ago
3

The nurse we had today was great! They got me back fast! The dr was in and out really fast and I don t think she did a good enough job checking over my daughter not much was done but I m also not a dr.The security guard made a comment to me when we left asking my daughter if I had hurt her! I thought that was highly inappropriate!!

Response from the owner2 weeks ago
Thank you for your feedback. We apologize that one of our caregivers made a comment that was inappropriate.
Tony Hausermann
3 weeks ago
1

This ER is a terrible place if you can help it don t ever get sick in Ashtabula. They will ignore you as long as they can until you complain .

Response from the owner2 weeks ago
Thank you for sharing your feedback about your long wait time in the Emergency Department.
C Neit
3 weeks ago
1

They need to care more about helping people get better and communicating with family members to do so. Seemed put out by having to answer medical questions.

Response from the owner2 weeks ago
We are sorry that your experience with our caregivers was not positive. We would like to learn more about your experience and concerns so we can address them. Please contact our Ombudsman office at 440-997-6277. Thank you again.
David Saarela Jr.
3 weeks ago
1

The security guards at this hospitals are weakest I've ever seen. Trash hospital, from the top to the bottom!

Burton Brown
1 month ago
1

Millions of dollars to renigate and to build on only makes the service slower now I had a complete plugged Catheter for a full day, went in the ACMC ER for over 2 hours, after waiting with no service so we left for the Geneva ER which was able to replace it. If anyone knows that has one that has blocked witch my has been changed over 18 within 6 months knows exactly how I felt. They only have excuses, no quality service. They were taken in on the ACMC patients also. People need to be hired if they expect patients to keep coming. They (ACMC) was also sending patients to Geneva their over overload! Just my opinion.

Response from the owner1 month ago
We take our patients' feedback very seriously and are sorry to hear that your experience was not a positive one.
MissNikki 561
1 month ago
1

This post is regarding the ICU nurses station, WENDY, who answers tonight 9/17/24 @ 8pm. VERY rude and not at all caring to my family. Called to check in on my father who is in icu, she tells us there is an Emergency and she don t have time to get my father s nurse so call back in 45 mins. So I do just as she asks and when I call back, well you would have thought I just pissed on her foot. She huffed and told me my dads nurse was busy with and life flight and basically was felt as though my father who IS IN ICU was not as important!! Who the hell is she? The call easily could have been given to the sitter in the room, without me having to had requested just that. Wendy needs to be retrained and off the phones and out of ICU! Totally discussed

Response from the owner1 month ago
We are sorry that your experience with our caregivers was not positive. Your feedback has been shared with the caregiver's immediate supervisor for follow up.
Victoria Rosario
1 month ago
1

I think it's absolutel bs that emergency patients coming here to acmc have to walk god knows how long because there isn't enough parking by the er doors.

Response from the owner1 month ago
We are sorry you were not able to find a close parking space. The number of patients who visit the Emergency Department fluctuates significantly from hour-to-hour and day-to-day. That fluctuation has a direct impact on parking.
William Salah
1 month ago
1

By far even with the new hospital this place still sucks. We have to wait forever in multiple rooms. Literally they hold people hostage for hours so they can receive income. This place hasn t changed a bit!

Response from the owner1 month ago
We are very sorry that the time to complete your care was longer than you feel is reasonable. According to an article in Becker's Hospital Review, the average time for an ED visit in Ohio is 157 minutes (2.6 hours). We do our best to get patients in and out as quickly as possible. The time spent in any Emergency Department can vary significantly depending on the number of patients being cared at any given time - and the complexity of the care those patients need.
Sunrise Barbour
1 month ago
1

My Mom was there for 6 days. 1 day only got coffee for breakfast on her 4th day, and no lunch at all. This is completely unacceptable. Then I repeatedly asked for her to be bathed. Did not happen day after day, until the last day she was there, only bc she was being transferred to a rehab facility so she would appear clean. Absolutely disgusting. I'm totally out raged w this brand new, so called state of the art facility. Absolutely neglectful.

Response from the owner1 month ago
We are sorry for your experience and would like to learn more about it. Please contact our Ombudsman at 440-997-6277.
Richard Keyes
1 month ago
1

Tell me how it takes over 5 hours to be seen test run and released from the New emergency department this is the second time in 2 weeks its been like this jus uncalled for

Response from the owner1 month ago
Thank you for sharing your feedback about your long wait time in the Emergency Department. The amount of time to receive results varies based on the specific test being done as well as the number of patients being treated in the ED at that time.
Tracy Adams
1 month ago
1

Worst so called "hospital" that I have ever been to. If you ask for a supervisor, you will get a security guard pretending to be a cop called on you and kicked out!!! Leaving your loved one that you are the medical, financial POA....everything of, alone unattended, scared. UNACCEPTABLE!!!! We now know that from our home, fifteen minutes farther is a much better hospital, better reviews. Weigh your options but sadly an emergency sometimes is an emergency. Educate yourself on your options before an emergency should arise!! Blessings!Edit: I did speak with the person in this position. She was brought to the ED, we did not even have to reach out to her. I believe her hands are tied concerning the abuse and neglects of this facility. From things that were not even posted to the weaponization of security guards. THESE THINGS ARE UNACCEPTABLE!!!More than one of my family members have been victims of this ED and have left reviews. Nothing is different!!

Response from the owner1 month ago
We are sorry to hear about your experience. We would like to address your concerns by having a member of our team speak with you. Please contact our Ombudsman office at 440-997-6277. Thank you.
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