Aspirus Koller Behavioral Health Clinic

1020 Kabel Avenue Rhinelander, WI 54501
InpatientOutpatient
Ascension WI 54501

About Aspirus Koller Behavioral Health Clinic

Ascension, based in Rhinelander, Wisconsin, specializes in mental health and behavioral care services including the treatment of substance abuse and addiction. Levels of care include an outpatient program, inpatient treatment, aftercare and referral services. Support is available for adolescents, young adults, men, women and elderly individuals of all ages, ethnicities and walks of life.

Ascension offers support for individuals struggling with concurrent mental health and substance abuse issues. Both its outpatient and inpatient programs offer personalized treatment plans as part of their drug rehab care. Ascension’s 24/7 Stress Centers are available to clients for emotional health support, with mental health specialists on hand to provide care. Day treatment is also available as part of outpatient services, while individual and group counseling is a cornerstone of both the outpatient and inpatient programs at Ascension. They offer a specialized focus on opioid and alcohol dependency.

Aftercare services at Ascension may include setting up relapse prevention plans to better prepare clients as they transition from a more clinical setting to the regular demands of daily life. Referrals to local social support groups and communities, as well as useful resources, may also be included to help clients maintain a long term, sustainable recovery.

Ascension offers self pay options, discounts and financial assistance for uninsured individuals and accepts most commercial insurance options including Aetna, Humana, Cigna, United Healthcare, ChoiceCare, First Health, MultiPlan Inc and WPS. Clients are advised to check coverage with individual providers regarding out of network benefits.

Latest Reviews

Tammy Remers
10 months ago on Google
1
After searching months to find a therapist I finally found Janet. The first appointment was fine. However I had a question a few days later called and left a message never got a call back. I thought well maybe she left for the holiday. Then my next appointment she was a no show. At least that is all I can assume as she nor the facility called me. I sat for 40 minutes in the waiting room and nothing. Maybe Janet needs to go back in retirement. I find her useless and she should be ashamed of herself. Never ever will I go there to see her or anyone else in this god forsaken place.
Response from the owner10 months ago
Hi, Tammy. We're truly sorry to hear about the challenges you encountered at Aspirus Koller Behavioral Health Clinic. We understand the importance of reliable communication and this is not the level of service we strive to provide. If willing, we invite you to please call Aspirus Patient Relations at 715-453-0091 so we can ensure your questions and concerns are addressed directly. We appreciate your patience and understanding as we work to address your concerns, and we hope to have the opportunity to regain your trust in the future.
Daniel Casey
1 year ago on Google
4
[Outpatient~ Rhinelander 5-Stars], [Inpatient~ 3-Stars] (Ask for a transfer if possible). The outpatient is outstanding, taking into account this isn't some big-city slaughterhouse where the doctors are threatened with Bull S* . Here, the doctors, therapists, nurses, and staff enjoy their job, and this makes a huge impact on a patient's health.// The inpatient unit gets 3-stars only on merit where this is not a big-city circus. The doctors are withdrawn into a fantasy of how to make appeals to courts and testify the best they can about all the reason's there is a problem. You're not very likely to be committed per se, but you'll most likely need to agree to conditions in order to be released from the hospital. When the first ordeal is over with, the care is much better if you're required to stay a bit longer in the hospital before they stabilize you. Also remember there has never been a 5-star inpatient unit. The U.S. is swamped with mental health needs and are short staffed to meet the demands. Good Job Aspirus.
Response from the owner1 day ago
Daniel - Thank you for sharing your feedback on the outpatient and inpatient services at Aspirus Koller Behavior Health Clinic and for recognizing the efforts of the Aspirus Health team in providing mental health care during these challenging times. We appreciate your trust and look forward to serving you in the future.
Theresa Jeanquart
1 year ago on Google
5
My daughter stayed there for 10 days, the nurses are so caring. Always talk to you anytime. The doctors were there right away to answer your questions, I would give this place a 10
Response from the owner1 day ago
Theresa - Thank you for taking time to share a positive review of Aspirus Koller Behavioral Health Clinic and for honor of providing care for your daughter. Thank you for choosing Aspirus Health. Take care.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.1 / 10

Location

Accepted Insurance

Aspirus Koller Behavioral Health Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Proper nutrition is essential to addiction recovery. That's why nutrition therapy is often included in drug rehab in Wisconsin. This treatment will help you relearn good self care habits such as meal planning and maintaining a nutritious diet.

Nicotine replacement therapy in Wisconsin eases withdrawal and cravings when you quit smoking. By making you more comfortable, these tools increase your chances of success. Examples include nicotine lozenges, patches, and gum.

Contact Information

Phone icon (715) 361-2805
Building icon

1020 Kabel Avenue
Rhinelander WI, 54501

Fact checked and written by:
Lauren Thompson
Edited by:
Kerry Nenn, BSW

Reviews of Aspirus Koller Behavioral Health Clinic

2.9/5 (7 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

2.9 (7 reviews)
Tammy Remers
10 months ago
1

After searching months to find a therapist I finally found Janet. The first appointment was fine. However I had a question a few days later called and left a message never got a call back. I thought well maybe she left for the holiday. Then my next appointment she was a no show. At least that is all I can assume as she nor the facility called me. I sat for 40 minutes in the waiting room and nothing. Maybe Janet needs to go back in retirement. I find her useless and she should be ashamed of herself. Never ever will I go there to see her or anyone else in this god forsaken place.

Response from the owner11 months ago
Hi, Tammy. We're truly sorry to hear about the challenges you encountered at Aspirus Koller Behavioral Health Clinic. We understand the importance of reliable communication and this is not the level of service we strive to provide. If willing, we invite you to please call Aspirus Patient Relations at 715-453-0091 so we can ensure your questions and concerns are addressed directly. We appreciate your patience and understanding as we work to address your concerns, and we hope to have the opportunity to regain your trust in the future.
Daniel Casey
1 year ago
4

[Outpatient~ Rhinelander 5-Stars], [Inpatient~ 3-Stars] (Ask for a transfer if possible). The outpatient is outstanding, taking into account this isn't some big-city slaughterhouse where the doctors are threatened with Bull S* . Here, the doctors, therapists, nurses, and staff enjoy their job, and this makes a huge impact on a patient's health.// The inpatient unit gets 3-stars only on merit where this is not a big-city circus. The doctors are withdrawn into a fantasy of how to make appeals to courts and testify the best they can about all the reason's there is a problem. You're not very likely to be committed per se, but you'll most likely need to agree to conditions in order to be released from the hospital. When the first ordeal is over with, the care is much better if you're required to stay a bit longer in the hospital before they stabilize you. Also remember there has never been a 5-star inpatient unit. The U.S. is swamped with mental health needs and are short staffed to meet the demands. Good Job Aspirus.

Response from the owner1 year ago
Daniel - Thank you for sharing your feedback on the outpatient and inpatient services at Aspirus Koller Behavior Health Clinic and for recognizing the efforts of the Aspirus Health team in providing mental health care during these challenging times. We appreciate your trust and look forward to serving you in the future.
Theresa Jeanquart
1 year ago
5

My daughter stayed there for 10 days, the nurses are so caring. Always talk to you anytime. The doctors were there right away to answer your questions, I would give this place a 10

Response from the owner1 year ago
Theresa - Thank you for taking time to share a positive review of Aspirus Koller Behavioral Health Clinic and for honor of providing care for your daughter. Thank you for choosing Aspirus Health. Take care.
Kayla Mayo
1 year ago
5

I have the best Therapist in the world. The front desk agents are always kind and I haven't had a bad experience here. I firmly belive without their help getting through post partum I would not have made it. I am forever thankful.

Response from the owner1 year ago
Kayla - Thank you for sharing a five-star review of Aspirus Koller Behavioral Health Clinic. We appreciate hearing how the care team has helped you throughout your postpartum journey. Thank you for entrusting us with your care and for choosing Aspirus Health.
jason bierman
1 year ago
1

Response from the owner1 year ago
Jason - We see you rated Aspirus Koller Behavioral Health Clinic - Rhinelander with a one-star review. We are always interested in improving the services we provide. We invite you to call Aspirus Patient Relations at 715-453-0091 to discuss your viewpoints and suggestions. Thank you and take care.
Sheila
1 year ago
1

I felt like a number because of the shortage of staff. My Dr and I just couldn't get on the same page. I'm very disappointed with this clinic.

Response from the owner1 year ago
Sheila - Thanks for taking time to post a review of Aspirus Koller Behavioral Health Clinic. We value your feedback and would like to connect with you to learn more. At your earliest convenience, we invite you to please call Aspirus Patient Relations at 715-453-0091. We hope to hear from you soon. Take care.
queen_ love
3 years ago
3

Jade Hernandez
3 years ago
1

What can I say. Everyone in this town knows this hospital is nothing but a circus. No compassion of any kind. Terrible bed side manners with doctors especially in the ER. Wouldn t go here if you were even having a heart attack would rather take my chances driving to Wausau

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