Arms Acres – Carmel Outpatient Clinic

21 Old Rte 6
Carmel Hamlet, NY 10512

Arms Acres - Outpatient NY 10512

About Arms Acres – Carmel Outpatient Clinic

Arms Acres has an outpatient clinic located in Carmel Hamlet, New York. They provide comprehensive care for adults and adolescents affected by substance use disorders and co-occurring disorders. This is when someone is dealing with both addictive behavior and mental issues. Their program is accredited by the Joint Commission and is licensed by the NYS - OASAS.

Their services are flexible and include telehealth support to optimize convenience. These services include bilingual DMV education and treatment and drug testing/monitoring. This is in addition to their outpatient recovery programs.

Their services are coordinated by licensed behavioral health professionals. These include psychiatrists, addiction counselors, nurses and social workers. This interdisciplinary team works together to deliver individualized care that fosters lasting recovery.

Their recovery approach is rooted in clinically proven practices including medication assisted treatment (MAT). This technique is effective in addressing addiction to opioids, alcohol and stimulants/benzos. It combines FDA approved Suboxone, Vivitrol and methadone with counseling and behavioral therapy to support recovery. These meds curb cravings and minimize withdrawal symptoms. This allows you to participate in counseling and behavioral therapy.

They offer group therapy as well as individual and family counseling. Their group therapy cuts across early recovery skills, relapse prevention and adolescent programming. Therapy groups help you address underlying emotional issues fueling your substance use. You’ll develop solid coping and relapse prevention strategies via essential life skills like anger/stress management, effective communication and building healthy relationships.

Family counseling helps you rebuild trust, mend relationships and improve communication with loved ones. These all promote lasting sobriety.

The best thing about their outpatient treatment is the flexibility. The clinic is open six days a week and offers day, evening and weekend programming. Their services also include psychiatric evaluation and medication management to support clients with co-occurring conditions. They support same-day appointments and walk-ins and can schedule substance use disorder intake assessments within 24 hours.

Aftercare services may involve referral to support groups like AA or NA for ongoing support. They may also connect you to community resources like housing, vocational training and medical care.

Latest Reviews

Dorothy Coleman
1 month ago on Google
5
I had a wonderful experience at Arms Acres my favorite counselor is Mr. Perry
Jilly B
1 month ago on Google
1
UNEQUIVOCALLY the WORST healing environment. Overcrowded and on top of one another Drab and depressive environment, Scuff marks dark fluorescent lights... staff is dismissive and condescending. Many Nurses need to be told RX by patients (yes, by addicts)If any concerns necessary the Only way to get them addressed is to be aggressive. This is not my way of communicating but there is no other way to survive so I did not stay It's a very aggressive environment Chronically Being.Disrupted by a fight or Screaming there is absolutely zero opportunity 2.Sit with your own thoughts. It's just impossible, And it's not like it can go the library because it's a staff monitors everywhere you go.with People piled on top of each other very claustrophobic, no privacyI didn't want to leave I wanted to Be transferred to a different wing that was perhaps more mild The choice was to have to go into a room with a male ( I.Am not) Or to stay in the wing . That was very very aggressive.More harmful than helpful pretty traumatic. I've been New York city homeless (thankful for not for a long time), but that Was almost less severe.seriously.Groups are very basic. It's almost an insult to intelligence.The website LOL is totally false advertising.This place is More appropriate for mandates.And it is obvious the staff only hears agro voices if you try to approach them as like a normal educated person, you are just dismissed.Brutal. Disgusting and again You can't go the library Alone you can't go to wreck alone, can't go anywhereAs a Grown adult pretty insulting.Just because people are addicted doesn't mean they are incompetent in every area.. like walking to feet to be in a quiet area to readDon't like to waste my energy on stuff like this. It's not worth my energy but If I could save 1 person for making a bad choice. It's definitely worthwhile...
James Lloyd
2 months ago on Google
1
You're better off keeping on doing what you're doing until a bed somewhere else opens up. I recommend Orange County Resource Recovery. You cannot smoke at Arms. Maybe you used to be able to but I just got out today. A staff member read my personal journal and found a very old note which inclined him to send me for psychiatric help. Well the doctor cleared me in about five minutes and sent me back to Arms who had already cleared out my room and searched my things again for some reason? They kept me in isolation until THEIR doctor cleared me as well, for some reason. Next, they lost half of my clothes. The place is in desperate need of updating and it is VERY loud. As in most of the patients being from all walks of jail and prison life. If only they just had a few throw rugs to absorb the noise. I often wore ear plugs, a patient was JUMPED by three or four other patients, there was what I'm pretty sure was an overdose one night, another night where, I don't know what happened but the police were on the unit for something. They're a fairly common sight at Arms, there's drug and cigarette trading of all sorts, most of the staff are indifferent, unprofessional and disorganized. If you wanna make a phone call, you better hope your case manager is available or be prepared to spent a dollar for every four minutes during allotted times at oldschool payphones in the hallway and there is no privacy unless you're in the restroom. It's often three or four to a room. I have never pitied an insurance company before but I actually feel bad for my insurance for paying this place actual money. The food is usually pretty decent though.

Location

Accepted Insurance

Arms Acres – Carmel Outpatient Clinic works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Family therapy helps individual members of the family unit navigate the complexities of addiction. Therapists provide you with the tools you need to improve communication skills and conflict resolution. When families work together, they can support their loved one's recovery and help to restore balance and harmony within the household.

Men and women in New York undergoing one on one individual therapy for drug and alcohol addiction treatment will address the unique psychological and emotional aspects that are often associated with addiction triggers. Your therapist helps you build a relapse prevention plan and set achievable goals to improve your mental health and achieve long term sobriety.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Contact Information

Phone icon (845) 225-5202
Building icon

21 Old Rte 6
Carmel Hamlet, NY 10512

Fact checked and written by:
Chika Uchendu
Edited by:
Peter Lee, PhD

Reviews of Arms Acres – Carmel Outpatient Clinic

2.88/5 (115 reviews)
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Reviews

1

Horrible. I have never dealt with a more unprofessional staff in my life. They don’t care even slightly about your problems and it’s hard to imagine how these idiots are certified to do anything but take cigarette breaks. Awful. You’d be better off seeking treatmen ... Read More

Reviewed on 12/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (114 reviews)
Dorothy Coleman
1 month ago
5

I had a wonderful experience at Arms Acres my favorite counselor is Mr. Perry

Jilly B
1 month ago
1

UNEQUIVOCALLY the WORST healing environment. Overcrowded and on top of one another Drab and depressive environment, Scuff marks dark fluorescent lights... staff is dismissive and condescending. Many Nurses need to be told RX by patients (yes, by addicts)If any concerns necessary the Only way to get them addressed is to be aggressive. This is not my way of communicating but there is no other way to survive so I did not stay It's a very aggressive environment Chronically Being.Disrupted by a fight or Screaming there is absolutely zero opportunity 2.Sit with your own thoughts. It's just impossible, And it's not like it can go the library because it's a staff monitors everywhere you go.with People piled on top of each other very claustrophobic, no privacyI didn't want to leave I wanted to Be transferred to a different wing that was perhaps more mild The choice was to have to go into a room with a male ( I.Am not) Or to stay in the wing . That was very very aggressive.More harmful than helpful pretty traumatic. I've been New York city homeless (thankful for not for a long time), but that Was almost less severe.seriously.Groups are very basic. It's almost an insult to intelligence.The website LOL is totally false advertising.This place is More appropriate for mandates.And it is obvious the staff only hears agro voices if you try to approach them as like a normal educated person, you are just dismissed.Brutal. Disgusting and again You can't go the library Alone you can't go to wreck alone, can't go anywhereAs a Grown adult pretty insulting.Just because people are addicted doesn't mean they are incompetent in every area.. like walking to feet to be in a quiet area to readDon't like to waste my energy on stuff like this. It's not worth my energy but If I could save 1 person for making a bad choice. It's definitely worthwhile...

James Lloyd
2 months ago
1

You're better off keeping on doing what you're doing until a bed somewhere else opens up. I recommend Orange County Resource Recovery. You cannot smoke at Arms. Maybe you used to be able to but I just got out today. A staff member read my personal journal and found a very old note which inclined him to send me for psychiatric help. Well the doctor cleared me in about five minutes and sent me back to Arms who had already cleared out my room and searched my things again for some reason? They kept me in isolation until THEIR doctor cleared me as well, for some reason. Next, they lost half of my clothes. The place is in desperate need of updating and it is VERY loud. As in most of the patients being from all walks of jail and prison life. If only they just had a few throw rugs to absorb the noise. I often wore ear plugs, a patient was JUMPED by three or four other patients, there was what I'm pretty sure was an overdose one night, another night where, I don't know what happened but the police were on the unit for something. They're a fairly common sight at Arms, there's drug and cigarette trading of all sorts, most of the staff are indifferent, unprofessional and disorganized. If you wanna make a phone call, you better hope your case manager is available or be prepared to spent a dollar for every four minutes during allotted times at oldschool payphones in the hallway and there is no privacy unless you're in the restroom. It's often three or four to a room. I have never pitied an insurance company before but I actually feel bad for my insurance for paying this place actual money. The food is usually pretty decent though.

debbie Rivera
2 months ago
1

My daughter was given the WRONG AMOUNT OF MEDICATION, WHICH MADE HER GO INTO CARDIAC ARREST. She had to be resuscitated, brought by ambulance to ER, resuscitated in ER. I WAS NEVER CALLED BY FACILITY. My daughter called me from ER after 10 HOURS after the event. I spoke to a hospital nurse, who advised me to speak to the director to Arms Acres. I called the Director and left a message. OVER 24 HOURS AND STILL NO RETURN CALL. THIS MORNING " AGAIN" A DIFFERENT STAFF MEMBER ATTEMPTED TO GIVE MY DAUGHTER WRONG MEDICATION AMOUNT.THIS PLACE SHOULD BE SHUT DOWN.IT IS A HELL HOLE, DEATH TRAP!!!!!

Hugh Mckenna
3 months ago
1

I have to agree with past reviews. You can smoke but you can t have a lighter leaving patients to use there addictive behaviors and smuggle it in. Mavis can kiss my white A.. she doesn t follow through with appointments she-really only reads questions from a computer has zero empathy and less caring. I will say that Lisa , Rod and a few others were good. Having 100 people at once leads to out of control behavior, the counselor ratio to patients is not enough. Five telephones grouped together makes it difficult to get a call in, and when you do it s so loud that you can hardly hear same with the speakers calling patients, and groups it s like Charlie browns teacher. There were drugs on the premises. I understand that the counselors have been through many bad situations but if your as jaded as I experienced maybe addiction counseling is not good for you anymore. I was denied so many simple things my book ,my colored pencils, candy, q-tips , my shampoo, etc. it s not fair that I had to do without because of bad behaviors before me Locking the rooms denies me the use of a semi private bathroom if counselors need to go room to room to get people out then do your job. This was not the only rehab I ve been to but by far was the worst. Shout out to the kitchen staff and nurses they were definitely by far the best people working there

Brian Seger
3 months ago
1

Dirty disgusting nasty place, care nothing about you or your welfare. Lying cheating scumbags, do not go to this place. They are privately owned and publicly subsidized, so the more people they can get and not help the more money they make. F-them

Tobey
4 months ago
4

Place is ok.

Angela
5 months ago
1

If I could give zero stars I would. This is the worst medical establishment I have ever dealt with. No one answers their phone or returns phone calls. I ve been trying for two months to get through to their billing department and all I get when I press the option zero is we are experiencing technical difficulties . Their online bill pay does not work. I even left a voicemail for the Director and she doesn t get back

Hello Cat
5 months ago
3

I'm afraid of coming back to this placez it still gives me nightmares so in a way it help me quit.

Kristi Lane
5 months ago
5

My name is Darryan Fuentes and arm acres has been the best experience of my life thanks to everyone especially my consular kristi

Darlene Boule
6 months ago
1

Screwed up place no ratings at all

Kiatriz Deleon
8 months ago
5

I failed the first time hopefully this time I'll succeed.why? Because I chose to go myself enough is enough wish me luck

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