HRI Hospital

227 Babcock Street Brookline, MA 02446
DetoxInpatientOutpatient
Arbour - HRI Hospital MA 2446

About HRI Hospital

Arbour HRI Hospital, located in Brookline, Massachusetts, provides mental health and drug rehab treatment. Their comprehensive services are age-specific, gender-specific, and LGBTQ friendly.

Arbor provides inpatient treatment, partial hospitalization, trauma therapy, and dual diagnosis treatment.

Inpatient
The inpatient treatment program at HRI Hospital serves adult patients in an acute state of crisis. The live-in facility offers 24-hour per day care to monitor and stabilize the mind and body. A psychiatrist oversees treatment and incorporates medication management, individual and group therapy, along with family education as a standard protocol while in this acute phase.

Women’s Inpatient
The women’s inpatient program is designed to address the psychological treatment needs that are unique to women while offering women a safe space for recovery. The program involves evaluation, symptom management, stabilization and discharge planning. Every patient receives a multidisciplinary assessment treatment plan and individualized care plan that includes evidence-based treatment modalities such as cognitive behavioral therapy, group therapy, dialectical therapy, trauma care, and more.

Partial Hospitalization
The partial hospitalization program at HRI Hospital was created based on the knowledge of the disparity in mental health services that fit the needs of black, indigenous, and women of color (BIWOC) including multilingual clients and members of the LGBTQIA+ community. This program offers traditional treatment services along with culturally competent and trauma-informed therapy. Specific educational programming is provided to address self-advocacy, inclusion and belonging, and connections to local resources.

Trauma Therapy:
Trauma is often a root cause of addiction, changing the brain and biochemistry. Trauma therapy addresses traumatic incidents through scientifically proven and evidence-based treatment methods that help target the nervous system’s processing centers, which help to create balance mentally, emotionally, and physically.

Dual Diagnosis
The dual diagnosis program is for individuals who are struggling with mental health issues and addiction. It includes group therapy, individual therapy, medication consultation, family education and case management. It also incorporates a harm reduction model with an emphasis on building recovery skills and integrating relapse prevention skills.

Latest Reviews

Melissa Antoine
5 days ago on Google
5
I started the Ascend PHP group let by clinicians Alexandria and Sheng Mei in October. Ascend is one of the many groups available at this hospital, so I can only speak to the quality of this one. What is unique and revolutionary about it is that it is that it is aimed specifically at Black, Indigenous and other women of color. This is the first hospitalization that I ve attended as an adult and the best program that I have ever had the opportunity to go through. You can tell that these clinicians care about their patients and are extremely innovative and resourceful with what they are given, despite deserving more funding in my personal opinion.The space focuses on a curriculum of Dialectical Behavioral Therapy, which I was familiar with before starting the program, but it leaves space to interpret the resources through the lens of living in a country where laws and regulations are not made with our specific identities in mind. The curriculum includes but is not limited to distress tolerance, interpersonal effectiveness, unpacking trauma.Many of the women in this program come bearing generational trauma, issues from workplace bullying and racism, and/or being victimized due to not being treated for learning disabilities and other conditions such as ADHD and Autism. Going through this program has helped me apply DBT to my life in a way that is specifically catered to issues that government institutions do not usually acknowledge, let alone view as real systemic issues, so I am forever grateful that this program exists. I hope that more groups like this for other cultural and ethnic communities emerge in Ascend s footsteps, because the key to healing the mental wounds that many experience is unpacking generational trauma with empathy and transparency.Having this group in a stressful time of my life allowed me to maintain a sense of structure and come as I was despite feeling like a shell of myself. This group is available both in person and on zoom, so on days that I was not feeling well I was able to show up via zoom, and having this option made the world of a difference to me. This is also a program that you can always return to if you ever find yourself in a dark place later down the line and I feel much better returning to work and school knowing this.I would also like to address a review left by another client who I met in group under the name Shaquania Moses. This is a client who joined over a month into my time at HRI, and despite being the very first person to welcome and accept this person into the space, they were extremely judgmental of myself and others, and did not follow group guidelines that are set in order to make sure clients do not trigger each other while sharing. Their blatant disregard for others and the guidelines quickly made the space a negative and judgmental one for everyone in the group.I am offended at this review because this client regularly hijacked our limited time for group with tangents that were unrelated to skills and comments that triggered others and overall made the space unsafe. My attendance and mental health was negatively impacted for over a week because of this person and I think it was generous that they were not discharged earlier.I am the person that is referenced in their review who said that they should not show up to group if they didn t like how they were being treated. The missing context to this situation is that the Friday before their Monday discharge, the client lashed out at other clients and our clinicians multiple times through out the day and ruined the graduation of a different client, and the next appropriate time to address this situation happened to fall on this patients last day of treatment.I do commend both clinicians for addressing this client and their concerns to the best of their ability, but I feel as if they were not fit for group therapy at that specific point in time regardless. Let this be a reminder that this is a psychiatric hospital, and some reviews need to be taken with a grain of salt, even including my own. Thank you.
Tonya Banks
1 week ago on Google
4
The Ascend PHP program at HRI hospital is a gem of a mental health program for women of color in a sea filled with rocks. It is rare to find a mental health healing program designed to address the unique and specific needs and circumstances of women of color in our state and our country in general. As a women who has experienced growing up in Massachusetts and lived through a number of traumatic and abusive situations, I found the Ascend program to be structured and run with the utmost care and concern for my and my group members mental health diagnoses and current conditions. It is not perfect, but who and what is?I have had a variety of mental health services in my life and I know from my experiences with intense individual and intensive group therapy the difference between what can be expected from each. The clinicians in the Ascend program do a great job of balancing the presentation and teaching of skills to manage serious mental health conditions with the support and validation of how difficult it might be for each individual client to understand and apply them. This program has been a safe space for me and I encourage more women of color to seek the help that is available if they are ready to heal and grow throughout these difficult times we are facing.
Response from the owner4 days ago
Hi, Tonya. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HRIHospital. Thank you again for sharing your thoughtful comments with us.
Annika Gramz
1 week ago on Google
1
I wouldn t wish this hospital on my worst enemy. I was a patient on the 2nd floor, and the disrespect from staff is appalling. I overheard a male worker making racist jokes with another male worker about an Asian patient while being there. Don t go here if you have a chance .
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Accepted Insurance

HRI Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Partial hospitalization programs (PHP) are offered for patients as part of the treatment continuum. These programs offer a safe, structured environment while enabling the patient to return home at night and maintain important family and community relationships. Partial hospitalization may be appropriate for patients making the transition from inpatient to outpatient treatment or as a program alternative for patients who do not present any danger to themselves or others but need a structured treatment plan and environment.
inpatient iconInpatient
The adult inpatient psychiatric services provide short-term admission for intensive diagnostic evaluation and treatment to stabilize individuals in crisis. While hospitalized, patients will work with a multi-disciplinary team headed by a psychiatrist who will design and implement an individualized treatment plan, including 24-hour nursing care, psychopharmacological interventions and a full range of psychosocial interventions.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
As part of the continuum of care at Arbour Health System, Intensive Outpatient Programs (IOP) are offered for adult patients whose psychiatric and/or substance dependence symptoms are impeding their ability to function interpersonally and professionally, but do not require the intensity of partial hospitalization level of care. The Structured Intensive Outpatient Addictions Programs (SA IOP/SOAP) aim to give participants a heightened level of self-awareness about their addiction, solid relapse prevention skills and a variety of coping skills to help them become more independent, self-caring and functioning adults in recovery.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Programs are designed to provide evaluation and stabilization of the individual’s primary symptoms and problems. Treatment services emphasize development of coping mechanisms and skill-building to create the best opportunity to prevent relapse and allow stability.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image
LGBTQ Program
The Triangle Program provides quality mental health treatment that is sensitive to the needs of gay, lesbian, bisexual, transgender and questioning individuals who may have concerns with various life stressors or emotional functioning. Some of these issues may include trauma, depression, anxiety, isolation, gender or sexual identity, body image, living with HIV/AIDS, co-occurring mental health and addictions including sexual compulsivity.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

The purpose of this group is to create a safe space for participants to share feelings associated with their individual trauma experiences within a supportive structure. This group is also designed to enhance participants’ understanding of the recovery process while building on existing strengths and developing additional skills for maintaining change.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Kurt Gunther

CEO

Krishnaswamy Gajaraj, MD, DPM

Medical Director

Cheryl Grau, LICSW

Clinical Services Executive

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (617) 731-3200
Building icon

227 Babcock Street
Brookline, MA 02446

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Terri Beth Miller, PhD

Reviews of HRI Hospital

2.96/5 (181 reviews)
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Reviews

2

There is a sincere dichotomy in play here, and I want to make sure I express this accurately. Triangle PHP is a gift. Having the opportunity to work through complex mental health concerns and trauma in a space that is specifically designed with my LGBTQ+ community in min ... Read More

Reviewed on 4/6/2023
1

I want to specify this review is a reflection of the admin and tech support. The staff and clinicians in the triangle program were incredibly helpful, but there were people in my group who required certain accommodations that were not met during their entire stay in the prog ... Read More

Reviewed on 4/6/2023
1

This program is not ADA-compliant regarding individuals with hearing loss. The Triangle program was lovely, and the clinicians were great. Unfortunately, the lack of accommodations makes it so that not everyone can enjoy this resource. Specifically, they need to enable Zoom ... Read More

Reviewed on 4/6/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

Melissa Antoine
5 days ago
5

I started the Ascend PHP group let by clinicians Alexandria and Sheng Mei in October. Ascend is one of the many groups available at this hospital, so I can only speak to the quality of this one. What is unique and revolutionary about it is that it is that it is aimed specifically at Black, Indigenous and other women of color. This is the first hospitalization that I ve attended as an adult and the best program that I have ever had the opportunity to go through. You can tell that these clinicians care about their patients and are extremely innovative and resourceful with what they are given, despite deserving more funding in my personal opinion.The space focuses on a curriculum of Dialectical Behavioral Therapy, which I was familiar with before starting the program, but it leaves space to interpret the resources through the lens of living in a country where laws and regulations are not made with our specific identities in mind. The curriculum includes but is not limited to distress tolerance, interpersonal effectiveness, unpacking trauma.Many of the women in this program come bearing generational trauma, issues from workplace bullying and racism, and/or being victimized due to not being treated for learning disabilities and other conditions such as ADHD and Autism. Going through this program has helped me apply DBT to my life in a way that is specifically catered to issues that government institutions do not usually acknowledge, let alone view as real systemic issues, so I am forever grateful that this program exists. I hope that more groups like this for other cultural and ethnic communities emerge in Ascend s footsteps, because the key to healing the mental wounds that many experience is unpacking generational trauma with empathy and transparency.Having this group in a stressful time of my life allowed me to maintain a sense of structure and come as I was despite feeling like a shell of myself. This group is available both in person and on zoom, so on days that I was not feeling well I was able to show up via zoom, and having this option made the world of a difference to me. This is also a program that you can always return to if you ever find yourself in a dark place later down the line and I feel much better returning to work and school knowing this.I would also like to address a review left by another client who I met in group under the name Shaquania Moses. This is a client who joined over a month into my time at HRI, and despite being the very first person to welcome and accept this person into the space, they were extremely judgmental of myself and others, and did not follow group guidelines that are set in order to make sure clients do not trigger each other while sharing. Their blatant disregard for others and the guidelines quickly made the space a negative and judgmental one for everyone in the group.I am offended at this review because this client regularly hijacked our limited time for group with tangents that were unrelated to skills and comments that triggered others and overall made the space unsafe. My attendance and mental health was negatively impacted for over a week because of this person and I think it was generous that they were not discharged earlier.I am the person that is referenced in their review who said that they should not show up to group if they didn t like how they were being treated. The missing context to this situation is that the Friday before their Monday discharge, the client lashed out at other clients and our clinicians multiple times through out the day and ruined the graduation of a different client, and the next appropriate time to address this situation happened to fall on this patients last day of treatment.I do commend both clinicians for addressing this client and their concerns to the best of their ability, but I feel as if they were not fit for group therapy at that specific point in time regardless. Let this be a reminder that this is a psychiatric hospital, and some reviews need to be taken with a grain of salt, even including my own. Thank you.

Tonya Banks
1 week ago
4

The Ascend PHP program at HRI hospital is a gem of a mental health program for women of color in a sea filled with rocks. It is rare to find a mental health healing program designed to address the unique and specific needs and circumstances of women of color in our state and our country in general. As a women who has experienced growing up in Massachusetts and lived through a number of traumatic and abusive situations, I found the Ascend program to be structured and run with the utmost care and concern for my and my group members mental health diagnoses and current conditions. It is not perfect, but who and what is?I have had a variety of mental health services in my life and I know from my experiences with intense individual and intensive group therapy the difference between what can be expected from each. The clinicians in the Ascend program do a great job of balancing the presentation and teaching of skills to manage serious mental health conditions with the support and validation of how difficult it might be for each individual client to understand and apply them. This program has been a safe space for me and I encourage more women of color to seek the help that is available if they are ready to heal and grow throughout these difficult times we are facing.

Response from the owner5 days ago
Hi, Tonya. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HRIHospital. Thank you again for sharing your thoughtful comments with us.
Gregory
1 week ago
5

Annika Gramz
1 week ago
1

I wouldn t wish this hospital on my worst enemy. I was a patient on the 2nd floor, and the disrespect from staff is appalling. I overheard a male worker making racist jokes with another male worker about an Asian patient while being there. Don t go here if you have a chance .

Brian Scrooc
1 week ago
5

Awesome, very awesome...

Response from the owner1 week ago
Hi, Brian. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
shaquania moses
2 weeks ago
1

I left more traumatized than before, I had the worst experience ever joining a certain group there, I was disrespected multiple times not just by staff which one apologized and fixed the issue but by some group members who personally made me feel unsafe and unwelcomed, during my graduation one said if I don t like how I m being treated then I shouldn t come to group .i never came for the girls or to make friends, in fact I thought it was against the rules but this behavior was accepted and no one stepped in to protect me or make me feel safe, these girls who have been there longer get special treatment, but because I express myself and stick up for myself when others fail, who are paid to do so, it s an issue .

Response from the owner2 weeks ago
Hi, Shaquania. Thank you for taking the time to reach out to us. We would like to get some more details so that we can further look into your concerns. So that we can follow up with you directly, please provide us with your contact information by visiting https://hrihospital.com/contact-us/. Thank you again.
BigGahmBoss
3 weeks ago
5

Cameron Foley
1 month ago
1

As a patient I can say that I was deprived of my human rights. The doctors lied and ignored all of my questions and concerns. They failed to provide me with my medication causing me to suffer withdrawals, told me false information regarding my medication, and offered me a random medication I had never had as an alternative. The doctors and nurses were rude and childish, again ignoring and lying to me. This was a traumatic experience that I will never recover from and that is something that will never be fixed.Edit: forgot to mention that during a mental crisis the nurses told me I was just being a typical 19 year old and ignored me

Response from the owner1 month ago
Hi, Cameron. Thank you for sharing your concerns with us. We'd appreciate the opportunity to discuss them with you in more detail directly. Should you wish to speak with a representative in more detail, please provide us with your contact information by visiting https://hrihospital.com/contact-us/. Thank you again.
Scott Lehner
1 month ago
1

Completely lacking in every way, but very good at the run around and avoidance. Revenue before service by keeping patient extra day s unnecessarily

Response from the owner1 month ago
Hi, Scott. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://hrihospital.com/contact-us/. Again, thank you.
Mirko Palla
1 month ago
5

I was referred to HRI Hospital's General Adult Partial Hospitalization Program (PHP) by my primary care physician after being diagnosed with work-related depression and anxiety. Over the course of three weeks, I benefited greatly from the program's structured group therapy, which included both in-person and virtual participants.Each day began with breakfast, followed by 45-minute group sessions that started with a daily check-in and included lessons focused on dialectical behavioral therapy (DBT) and cognitive behavioral therapy (CBT). The day concluded with a check-out session where we reflected on the day's activities and the practical skills we learned. I particularly appreciated the in-depth focus on DBT's four core pillars: mindfulness, interpersonal effectiveness, emotional regulation, and distress tolerance. These skills are not only beneficial for personal growth but would make an excellent foundation for courses in college, business programs, or workplace training, enhancing human interaction at both individual and group levels.The PHP equipped me with crucial skills to manage my mental health, offering personalized treatment plans aimed at both short- and long-term recovery. My care team, including my clinician Jessica, nurse practitioner Francisco, and group leaders like Josh, provided compassionate and attentive support. Their dedication fostered a safe, non-judgmental space that promoted open communication, making me feel significantly better from the start. The program also offered individual therapy, medication consultations, and case management to assist with medical documentation.I highly recommend HRI Hospital's GAP Program to anyone seeking effective support for mental health challenges and looking to develop essential skills for everyday life. Thank you to the entire HRI team for your unwavering support and commitment to my recovery.

Response from the owner1 month ago
Hi, Mirko. Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!
Stephanie Conrad
1 month ago
1

Awful bugs awful smells horribly disgusting

Response from the owner1 month ago
Hello, Stephanie. We appreciate your feedback. We would like to get more details about this; please visit https://hrihospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Janice Foster Grant
2 months ago
1

Update:It's been over a week since my post. The administration response to my post was to please contact them. I did. CRICKETS!!!! NADA!!!! THEY DON'T CARE ABOUT PATIENTS. BEEN WAITING 2 WEEKS FOR A REFERRAL TO PARTIAL HOSPITALIZATION. DO NOT GO HERE IF YOU OR YOU LOVED ONES NEED ACTUAL CARE AND ATTENTION!My loved one attended the Stride Program on 2 occasions. The first round was virtual and was not appropriate for his needs. HRI discharged him in the first week. Then he signed up again for in person. This group was a better fit for him because he does much better in person. He was discharged after just 2 days because the "staff" decided it wasn't a good fit. When confronted about the situation, they said that he was too disruptive by speaking out of turn (not waiting to be called on) and making a paper airplane. No discussion of their concerns or opportunity to change behavior...just you're out and "we think online is more appropriate ". Mind you, the same online program that he was discharged from the week prior.Long story short, my loved one spiraled from the shaming and rejection he received by the program and was back in the emergency room just 2 days later. They don't care about the person. If they did, the least they would have done is refer him out to a "more appropriate " program. Instead, they just tossed him aside like old trash.

Response from the owner2 months ago
Thank you for the review, Janice. We would like to work with you directly about your feedback. Could you please visit us at https://hrihospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
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