HRI Hospital

227 Babcock Street
Brookline, MA 02446

Arbour - HRI Hospital MA 2446

About HRI Hospital

Arbour HRI Hospital, located in Brookline, Massachusetts, provides mental health and drug rehab treatment. Their comprehensive services are age-specific, gender-specific, and LGBTQ friendly.

Arbor provides inpatient treatment, partial hospitalization, trauma therapy, and dual diagnosis treatment.

Inpatient
The inpatient treatment program at HRI Hospital serves adult patients in an acute state of crisis. The live-in facility offers 24-hour per day care to monitor and stabilize the mind and body. A psychiatrist oversees treatment and incorporates medication management, individual and group therapy, along with family education as a standard protocol while in this acute phase.

Women’s Inpatient
The women’s inpatient program is designed to address the psychological treatment needs that are unique to women while offering women a safe space for recovery. The program involves evaluation, symptom management, stabilization and discharge planning. Every patient receives a multidisciplinary assessment treatment plan and individualized care plan that includes evidence-based treatment modalities such as cognitive behavioral therapy, group therapy, dialectical therapy, trauma care, and more.

Partial Hospitalization
The partial hospitalization program at HRI Hospital was created based on the knowledge of the disparity in mental health services that fit the needs of black, indigenous, and women of color (BIWOC) including multilingual clients and members of the LGBTQIA+ community. This program offers traditional treatment services along with culturally competent and trauma-informed therapy. Specific educational programming is provided to address self-advocacy, inclusion and belonging, and connections to local resources.

Trauma Therapy:
Trauma is often a root cause of addiction, changing the brain and biochemistry. Trauma therapy addresses traumatic incidents through scientifically proven and evidence-based treatment methods that help target the nervous system’s processing centers, which help to create balance mentally, emotionally, and physically.

Dual Diagnosis
The dual diagnosis program is for individuals who are struggling with mental health issues and addiction. It includes group therapy, individual therapy, medication consultation, family education and case management. It also incorporates a harm reduction model with an emphasis on building recovery skills and integrating relapse prevention skills.

Latest Reviews

Scott Lehner
2 weeks ago on Google
1
Completely lacking in every way, but very good at the run around and avoidance. Revenue before service by keeping patient extra day s unnecessarily
Response from the owner1 week ago
Hi, Scott. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://hrihospital.com/contact-us/. Again, thank you.
Mirko Palla
2 weeks ago on Google
5
I was referred to HRI Hospital's General Adult Partial Hospitalization Program (PHP) by my primary care physician after being diagnosed with work-related depression and anxiety. Over the course of three weeks, I benefited greatly from the program's structured group therapy, which included both in-person and virtual participants.Each day began with breakfast, followed by 45-minute group sessions that started with a daily check-in and included lessons focused on dialectical behavioral therapy (DBT) and cognitive behavioral therapy (CBT). The day concluded with a check-out session where we reflected on the day's activities and the practical skills we learned. I particularly appreciated the in-depth focus on DBT's four core pillars: mindfulness, interpersonal effectiveness, emotional regulation, and distress tolerance. These skills are not only beneficial for personal growth but would make an excellent foundation for courses in college, business programs, or workplace training, enhancing human interaction at both individual and group levels.The PHP equipped me with crucial skills to manage my mental health, offering personalized treatment plans aimed at both short- and long-term recovery. My care team, including my clinician Jessica, nurse practitioner Francisco, and group leaders like Josh, provided compassionate and attentive support. Their dedication fostered a safe, non-judgmental space that promoted open communication, making me feel significantly better from the start. The program also offered individual therapy, medication consultations, and case management to assist with medical documentation.I highly recommend HRI Hospital's GAP Program to anyone seeking effective support for mental health challenges and looking to develop essential skills for everyday life. Thank you to the entire HRI team for your unwavering support and commitment to my recovery.
Response from the owner1 week ago
Hi, Mirko. Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!
Stephanie Conrad
2 weeks ago on Google
1
Awful bugs awful smells horribly disgusting
Response from the owner1 week ago
Hello, Stephanie. We appreciate your feedback. We would like to get more details about this; please visit https://hrihospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.

Location

Accepted Insurance

HRI Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Partial hospitalization programs (PHP) are offered for patients as part of the treatment continuum. These programs offer a safe, structured environment while enabling the patient to return home at night and maintain important family and community relationships. Partial hospitalization may be appropriate for patients making the transition from inpatient to outpatient treatment or as a program alternative for patients who do not present any danger to themselves or others but need a structured treatment plan and environment.
inpatient iconInpatient
The adult inpatient psychiatric services provide short-term admission for intensive diagnostic evaluation and treatment to stabilize individuals in crisis. While hospitalized, patients will work with a multi-disciplinary team headed by a psychiatrist who will design and implement an individualized treatment plan, including 24-hour nursing care, psychopharmacological interventions and a full range of psychosocial interventions.
24-hour icon24-Hour Clinical Care
At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
intensive-outpatient iconIntensive Outpatient
As part of the continuum of care at Arbour Health System, Intensive Outpatient Programs (IOP) are offered for adult patients whose psychiatric and/or substance dependence symptoms are impeding their ability to function interpersonally and professionally, but do not require the intensity of partial hospitalization level of care. The Structured Intensive Outpatient Addictions Programs (SA IOP/SOAP) aim to give participants a heightened level of self-awareness about their addiction, solid relapse prevention skills and a variety of coping skills to help them become more independent, self-caring and functioning adults in recovery.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
aftercare iconAftercare Support
Programs are designed to provide evaluation and stabilization of the individual’s primary symptoms and problems. Treatment services emphasize development of coping mechanisms and skill-building to create the best opportunity to prevent relapse and allow stability.
medically-assisted-detox iconMedically Assisted Detox
Medically supervised detox is the process of removing addictive substances from your body and managing the withdrawal symptoms in a medically supervised environment. Typically, this is the first step in the recovery process and lasts an average of 5-7 days, though the length can vary depending on your individual needs. Once your system is cleared of alcohol and drugs, you'll likely transition to an inpatient treatment program for the next phase of your recovery.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

The purpose of this group is to create a safe space for participants to share feelings associated with their individual trauma experiences within a supportive structure. This group is also designed to enhance participants’ understanding of the recovery process while building on existing strengths and developing additional skills for maintaining change.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • music2 iconMusic Room
  • meditation iconMeditation Room
  • art iconArt Activities

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (617) 731-3200
Building icon

227 Babcock Street
Brookline, MA 02446

Fact checked and written by:
Michelle Tavares, MSN, RN
Edited by:
Terri Beth Miller, PhD

Reviews of HRI Hospital

2.96/5 (175 reviews)
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Reviews

2

There is a sincere dichotomy in play here, and I want to make sure I express this accurately. Triangle PHP is a gift. Having the opportunity to work through complex mental health concerns and trauma in a space that is specifically designed with my LGBTQ+ community in min ... Read More

Reviewed on 4/6/2023
1

I want to specify this review is a reflection of the admin and tech support. The staff and clinicians in the triangle program were incredibly helpful, but there were people in my group who required certain accommodations that were not met during their entire stay in the prog ... Read More

Reviewed on 4/6/2023
1

This program is not ADA-compliant regarding individuals with hearing loss. The Triangle program was lovely, and the clinicians were great. Unfortunately, the lack of accommodations makes it so that not everyone can enjoy this resource. Specifically, they need to enable Zoom ... Read More

Reviewed on 4/6/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

Scott Lehner
2 weeks ago
1

Completely lacking in every way, but very good at the run around and avoidance. Revenue before service by keeping patient extra day s unnecessarily

Response from the owner2 weeks ago
Hi, Scott. Your feedback is very important to us and we truly appreciate you taking the time to share it with us. We'd like to take the opportunity to follow up with you directly so that we can learn more about your concerns. At your convenience, please provide us with your contact information by visiting https://hrihospital.com/contact-us/. Again, thank you.
Mirko Palla
2 weeks ago
5

I was referred to HRI Hospital's General Adult Partial Hospitalization Program (PHP) by my primary care physician after being diagnosed with work-related depression and anxiety. Over the course of three weeks, I benefited greatly from the program's structured group therapy, which included both in-person and virtual participants.Each day began with breakfast, followed by 45-minute group sessions that started with a daily check-in and included lessons focused on dialectical behavioral therapy (DBT) and cognitive behavioral therapy (CBT). The day concluded with a check-out session where we reflected on the day's activities and the practical skills we learned. I particularly appreciated the in-depth focus on DBT's four core pillars: mindfulness, interpersonal effectiveness, emotional regulation, and distress tolerance. These skills are not only beneficial for personal growth but would make an excellent foundation for courses in college, business programs, or workplace training, enhancing human interaction at both individual and group levels.The PHP equipped me with crucial skills to manage my mental health, offering personalized treatment plans aimed at both short- and long-term recovery. My care team, including my clinician Jessica, nurse practitioner Francisco, and group leaders like Josh, provided compassionate and attentive support. Their dedication fostered a safe, non-judgmental space that promoted open communication, making me feel significantly better from the start. The program also offered individual therapy, medication consultations, and case management to assist with medical documentation.I highly recommend HRI Hospital's GAP Program to anyone seeking effective support for mental health challenges and looking to develop essential skills for everyday life. Thank you to the entire HRI team for your unwavering support and commitment to my recovery.

Response from the owner2 weeks ago
Hi, Mirko. Thank you for taking the time to share your feedback with us! Kind words such as these are held very dear to our hearts, so we will be sure to pass your comments along. We hope you are doing well, and thank you again!
Stephanie Conrad
2 weeks ago
1

Awful bugs awful smells horribly disgusting

Response from the owner2 weeks ago
Hello, Stephanie. We appreciate your feedback. We would like to get more details about this; please visit https://hrihospital.com/contact-us/ at your earliest convenience to provide us with your contact information. We hope to hear from you soon.
Janice Foster Grant
3 weeks ago
1

Update:It's been over a week since my post. The administration response to my post was to please contact them. I did. CRICKETS!!!! NADA!!!! THEY DON'T CARE ABOUT PATIENTS. BEEN WAITING 2 WEEKS FOR A REFERRAL TO PARTIAL HOSPITALIZATION. DO NOT GO HERE IF YOU OR YOU LOVED ONES NEED ACTUAL CARE AND ATTENTION!My loved one attended the Stride Program on 2 occasions. The first round was virtual and was not appropriate for his needs. HRI discharged him in the first week. Then he signed up again for in person. This group was a better fit for him because he does much better in person. He was discharged after just 2 days because the "staff" decided it wasn't a good fit. When confronted about the situation, they said that he was too disruptive by speaking out of turn (not waiting to be called on) and making a paper airplane. No discussion of their concerns or opportunity to change behavior...just you're out and "we think online is more appropriate ". Mind you, the same online program that he was discharged from the week prior.Long story short, my loved one spiraled from the shaming and rejection he received by the program and was back in the emergency room just 2 days later. They don't care about the person. If they did, the least they would have done is refer him out to a "more appropriate " program. Instead, they just tossed him aside like old trash.

Response from the owner1 month ago
Thank you for the review, Janice. We would like to work with you directly about your feedback. Could you please visit us at https://hrihospital.com/contact-us/ to provide us with your contact information so we can reach out to you? Thank you.
Kaitlyn Leary
1 month ago
1

I was a patient at HRI for a little bit ddu had no washers that worked neither did the next unit! So i stayed despite not having clean clothes. I finally walked out when another patient took his own life and there were no medical dr or nurses working on this patient ,but another patient.I never even knew that was legal . We were never asked if we were ok or did they send counselors to sit with any one. that is when I knew it was my tie to go .I will never have that vision erased out of y head it will forever stick with me This place has made me worse than I was when i entered it.The employees are continously changing.

Response from the owner1 month ago
Hi, Kaitlyn. Thanks for taking the time to share this review. Could you please visit https://hrihospital.com/contact-us/ and provide your contact information so we may be in touch with you personally? Thank you in advance for your time.
Gina
1 month ago
5

I attended HRI as part of the partial hospital program in the women s group. There is not enough positive words I can say about my experience at HRI, it was truly a life changing one for the better. My clinician Jennifer was absolutely amazing. She was so caring, patient and kind to me and I could tell she actually cared about my success in the program and in life. Jennifer along with other clinicians such as Celecilia and my Nurse Practitioner, Megan always made me feel very comfortable and very belonging there. I was not rushed to leave and was able to extend my stay based on the support that I needed. I had participated in other PHP programs, specifically at Salem Hospital and this one is by far superior. I had tried to return to Salem Hospital when I was in crisis again and was told by the program director The definition of insanity is trying the same thing over and over and expecting different results . When I saw people return to HRI that had already attended before but were in crisis again, they were met with open arms and encouraging words of positivity and they praised people for coming back who needed help again instead of making them feel ashamed for returning. Needless to say although Salem hospital was far closer I chose to drive 1.5 hours every day to attend HRI where I was met with compassion and people that actually wanted to help me. I would recommend this program to anyone experiencing a crisis that needs a stabilization program. If I could give more than 5 stars, I would!

Response from the owner1 month ago
Hi, Gina. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HRIHospital. Thank you again for sharing your thoughtful comments with us.
Nidhi Prakash
1 month ago
5

I am incredibly grateful to Alexandria, my therapist at my day program. I was originally going to join the Women's group, which is mostly white women. During my intake, Alexandria introduced me to the Ascend group, which she leads and is specifically for women of color. This change made all the difference for me. Being part of a group of WOC has given me a safe, supportive space where I can connect with others who share similar experiences and understand my struggles.Alexandria is an exceptional therapist and group leader. She is not only incredibly knowledgeable but also deeply compassionate and patient. She creates an environment where everyone feels seen, heard, and respected. Her ability to foster such meaningful connections among us is truly a gift. Alexandria goes above and beyond to support her clients. It is clear that she genuinely cares about our growth and healing.Her hard work, empathy, and dedication do not go unnoticed. I truly believe she deserves recognition for the incredible difference she s making and she definitely deserves a raise! I m so grateful to have her as my therapist, and I can t thank her enough for her guidance and care.

Response from the owner1 month ago
Hi, Nidhi. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HRIHospital. Thank you again for sharing your thoughtful comments with us.
Gael
2 months ago
5

I m lucky to have been a patient/client. The staff was kind, helpful, understanding, and non-judgmental. I felt safe and cared for at all times. I could not have imagined how meaningful this experience would be. It has truly changed my outlook on life. Thank you all so much!

Response from the owner2 months ago
Hi, Gael. Thank you for taking the time to share your kind words with us! Compliments such as these are held very dear to our hearts. We re currently working on a staff recognition campaign and would like to share your kind words with our community. If we may include your anonymous feedback, please fill out the following form by visiting https://ebgw.short.gy/HRIHospital. Thank you again for sharing your thoughtful comments with us.
Sarah
2 months ago
5

I attended the program via zoom, so I cannot speak on anything physically there, however from my experience the program was exactly what I needed. I was placed in a group of my peers and finally had a chance to see how I was not alone in everything I was experiencing. Staff were exceptionally kind and understanding, my fellow patients taught me so much and I will miss them. Overall, great program.

Response from the owner2 months ago
Thank you so much for your feedback, Sarah! We truly appreciate it and hope you have a great day!
Ana P Martinez Mejia
2 months ago
5

a little piece of heaven.

Response from the owner2 months ago
Hi, Ana. Thank you for taking the time to leave such great feedback and a high rating. Have a great day!
Diana Federico
2 months ago
5

I m writing this review roughly about 9 months after attending the GA partial program. I was in a pinch to get in somewhere fast and during the holidays and was in program within 3 days. While it took me a minute to understand the dynamics of a group therapy setting, in hindsight, it provided me so many tools and resources that I still practice daily. The environment is welcoming, relaxed, respectful and inclusive. There are weekly meetings privately with an NP for medication management as well as one-on-one meetings with an assigned clinician.I m incredibly grateful for having found this program in time of need! Thank you

Response from the owner2 months ago
Hi, Diana. It is very thoughtful of you to leave us such positive comments. Thank you for taking the time to share your feedback with us. We hope you are doing well!
Jamie Bristol
2 months ago
5

Writing this review to help out the staff!As with all PHPs, you get out of this program what you put in while working on one s self! Such is our way in our individualist culture.The clinicians do an excellent job accommodating for all who are referred to the program, be it virtually or in person which is commendable and a feat in and of itself! Social work is hard work! I couldn t do it! Not for long anyway, I would get burnt out so quickly haha!Giving positive vibes to all in their mental health journey and their road of self-betterment and contentment.-Jamie

Response from the owner2 months ago
Your compliments and supportive comments are great to hear, Jamie! Thank you for your kind words and we hope you are doing well. Take care!
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