Arbour Health Services – The Boston Center

14 Fordham Road
Boston, MA 02134

Arbour Health Services - The Boston Center MA 2134

About Arbour Health Services – The Boston Center

Arbour Health Services is located in Boston, Massachusetts, and provides a range of counseling and drug rehab services for children and adults living with a mental health struggle or drug addictions. Services are provided in an outpatient setting.

At their Allston site in Boston, treatment is specialized and unique to your specific needs. For some individuals, traditional outpatient care is provided through a clinical, home-based, or school-based setting. For others, outpatient care is best provided through the available partial hospitalization program for children and adults, or the intensive outpatient program available for adults. There is also a structured outpatient addiction program (SOAP) for adults who need more robust services.

Through outpatient care, you’ll have access to medication-assisted treatment using FDA-approved medications such as suboxone or methadone. After detox, treatment will continue through counseling services including cognitive behavioral therapy, dialectical behavioral therapy, motivational interviewing, and specialized therapies including music, dance, art, and drama therapy. There’s also a range of services based in your community to give you a head start in getting back to your loved ones and a healthy routine.

Latest Reviews

maddy hanmer
2 months ago on Google
1
I was assigned a CSP worker and when I requested to get a new one I was told that this company was no longer willing to work with me. The original CSP worker I was assigned is someone new I was told and she kept calling me to change the times of my appointment. They are very unorganized and refuse to help people or meet their patient s needs. Don t come here they have low ratings for a reason!!!!
Response from the owner1 month ago
Hi, Maddy. Can you please share your contact information with us by visiting https://arbourhealth.com/contact/. We'd like to connect with you directly about your feedback.
Donnie Porush
10 months ago on Google
1
When I was a small child going through the toughest moments of my life, the school forced my parents, through poor standards of decisions, into sending me to the "Boston Center". NEVER in my entire life, have I been treated with such rudeness and disrespect, and I don't ever plan on getting to such a point again. I was NOT by any means a "troubled child", I had a disability that was refused proper recognition, but I was lumped in with the "future lawbreakers of America" who bullied and mistreated me without any reinforcement on my behalf from any staff member. My mother would sit outside the locked doors each day, crying her eyes out as she couldn't fix her son's torture. I'm nearly at the age of 23, and to this day I haven't escaped that awful trauma from nearly seventeen hellish years ago.In the words of my father, "I wouldn't have sent my worst enemy to that place." Dad meant that with all truth and no exaggeration, and for all I went through, I hope all those who participated in this culture of cruelty can see what they did to me and everyone else they mistreated, and that they're able to reconcile with those they hurt and traumatized so badly.
Shane Giraldo
11 months ago on Google
4
Sometimes the front desk can be difficult, but I don t have to deal with them all that often. My actual therapist is amazing. I ve been seeing her for about four years now and I am so fortunate to be working with her. She is super dedicated and really cares. She is also well trained and very competent. I trust her and I think she s an amazing therapist. I also saw a couples counselor for a short time at Arbour Allston and felt the same way about her - I thought she was incredibly competent and also just a genuinely good human who cared about the service she was providing and the outcome of the treatment. In my experience, it s also easier to find a therapist here than other places because they have more therapists on staff. Many other places there are very long waitlists which can be very frustrating and detrimental to your health if you re in a crisis.

Location

Accepted Insurance

Arbour Health Services – The Boston Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

AllWays Health Partners
Cenpatico
ConnectiCare
Fallon Health
MassHealth
Mass General Brigham Health Plan
Network Health
WellSense

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Partial hospitalization programs (PHP) are offered for patients as part of the treatment continuum. These programs offer a safe, structured environment while enabling the patient to return home at night and maintain important family and community relationships. Partial hospitalization may be appropriate for patients making the transition from inpatient to outpatient treatment or as a program alternative for patients who do not present any danger to themselves or others but need a structured treatment plan and environment.
inpatient iconInpatient
Inpatient rehab offers robust, hands-on care in a highly structured and supportive environment. The facility provides housing, meals, and round-the-clock supervision, allowing clients to focus exclusively on their recovery. Inpatient treatment typically involves intensive addiction counseling based on CBT, DBT, RBT, motivational interviewing, or other psychotherapeutic approaches. Many inpatient treatment centers also offer life skills training and/or complementary therapies, including meditation, mindfulness, and nutrition counseling.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Recreational therapy helps you as you recover from drug and alcohol addiction in Massachusetts by giving you structured activities to improve your physical and mental health. By participating in sports, creative arts, or nature activities, you have a positive outlet for emotions and stress that may have otherwise triggered alcohol or drug use. This helps to foster a healthy sober lifestyle.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Amenities

  • private iconPrivate Setting
  • meditation iconMeditation Room
  • building1 iconDay School
    For nearly 20 years, Arbour Counseling Services has offered a clinical program designed to provide behavioral health services to students. This program is administered within the school setting during school hours by Arbour therapists working closely with designated school staff. The services are provided to pre-school through 12th grade students.

Contact Information

Phone icon (617) 782-6460
Building icon

14 Fordham Road
Boston, MA 02134

Fact checked and written by:
Nadia El-Yaouti, M.Ed.
Edited by:
Peter Lee, PhD

Reviews of Arbour Health Services – The Boston Center

2.7/5 (20 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
6
4
2
3
1
2
2
1
10

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (20 reviews)
maddy hanmer
2 months ago
1

I was assigned a CSP worker and when I requested to get a new one I was told that this company was no longer willing to work with me. The original CSP worker I was assigned is someone new I was told and she kept calling me to change the times of my appointment. They are very unorganized and refuse to help people or meet their patient s needs. Don t come here they have low ratings for a reason!!!!

Response from the owner2 months ago
Hi, Maddy. Can you please share your contact information with us by visiting https://arbourhealth.com/contact/. We'd like to connect with you directly about your feedback.
Donnie Porush
10 months ago
1

When I was a small child going through the toughest moments of my life, the school forced my parents, through poor standards of decisions, into sending me to the "Boston Center". NEVER in my entire life, have I been treated with such rudeness and disrespect, and I don't ever plan on getting to such a point again. I was NOT by any means a "troubled child", I had a disability that was refused proper recognition, but I was lumped in with the "future lawbreakers of America" who bullied and mistreated me without any reinforcement on my behalf from any staff member. My mother would sit outside the locked doors each day, crying her eyes out as she couldn't fix her son's torture. I'm nearly at the age of 23, and to this day I haven't escaped that awful trauma from nearly seventeen hellish years ago.In the words of my father, "I wouldn't have sent my worst enemy to that place." Dad meant that with all truth and no exaggeration, and for all I went through, I hope all those who participated in this culture of cruelty can see what they did to me and everyone else they mistreated, and that they're able to reconcile with those they hurt and traumatized so badly.

Shane Giraldo
11 months ago
4

Sometimes the front desk can be difficult, but I don t have to deal with them all that often. My actual therapist is amazing. I ve been seeing her for about four years now and I am so fortunate to be working with her. She is super dedicated and really cares. She is also well trained and very competent. I trust her and I think she s an amazing therapist. I also saw a couples counselor for a short time at Arbour Allston and felt the same way about her - I thought she was incredibly competent and also just a genuinely good human who cared about the service she was providing and the outcome of the treatment. In my experience, it s also easier to find a therapist here than other places because they have more therapists on staff. Many other places there are very long waitlists which can be very frustrating and detrimental to your health if you re in a crisis.

James Caldwell
1 year ago
5

Great services. I ve had them since I was little boy. I m now in my 30 s and services and treatment are still great. Thanks to CODVID-19, the service has changed. However, Arbor will forever be my place of mental health services!

Flo Donaldson
2 years ago
1

I hope that eveyone is trying their best but the front desk staff is routinely short and curt (not quite rude, but you're definitely a nuisance). My therapist was fine, did the trick. The NP in charge of all prescriptions etc, is CONTINUALLY running behind on appointments. I waited 4 hours and she ended up never seeing me before they closed.

Bailey Paisner
2 years ago
1

This rehabilitation is the most un helpful program i have sent my daughter to she was struggling with mental ilness and kids gave her drugs during prosess, every child should be checked and examed before enter. awful staff and service. service was terrible.

Nothing Cats.N.Kicks
2 years ago
1

Fern
3 years ago
4

The staff annoyed the hell out of me but my Clinician Maggie was extremely nice even though I only had her for my first visit, she was still extremely supportive! I forget the name of my second clinician but she was nice too. Shes the one who got me on anti-depressants when I needed them. My in home therapist (from arbor) that I had for about three years (Helen) was the best she made me exited about therapy and actually made me feel comfortable to talk about my problems, she visited me at my out-patiant, and provided me with a mentor. Over all this place is nice : ]

Shadow Divenuti
3 years ago
5

Nkeemah Darrah
4 years ago
1

Overall the service I have gotten was okay but lately iv been having problems rescheduling with my therapist because she doesnt have an office and can only come for her scheduled appointments so iv been transferred to a different therapist voicemail to leave a message because she doesnt have an office being told she will call me back from the front desk and she hasnt its been 2 weeks aside from that iv asked the front desk multiple times to relay the message to have her call me back and they refuse and keep insisting to transfer me knowing its not going through fire the front desk person.

Chad Underhill
4 years ago
1

Receptionists are negligent and do not care to do their jobs.

Pedro Soto
4 years ago
1

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Arbour Health Services – The Boston Center

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Baystate Franklin Medical Center
Greenfield, MA (413) 773-0211

Baystate Franklin Medical Center

Baystate Franklin Medical Center provides a continuum of behavioral health s... read more.
High Point Treatment Center
Plymouth, MA (508) 224-7701

High Point Treatment Center

High Point Treatment Center - Plymouth Campus is located in Plymouth, Massac... read more.
VA Boston Healthcare System – Framingham Community Based Outpatient Clinic
Framingham, MA (800) 865-3384

VA Boston Healthcare System – Framingham Community Based Outpatient Clinic

VA Boston Healthcare System - Framingham Community Based Outpatient Clinic l... read more.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?