Arbour Counseling Services Franklin

38 Pond Street
Suite 101
Franklin, MA 02038

About Arbour Counseling Services Franklin

Arbour Counseling Services Franklin, located in Franklin, Massachusetts is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism, co-occurring mental health disorders, and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include partial hospitalization, intensive outpatient, and relapse prevention.

Specialty rehab programs at Arbour Counseling Services Franklin include tailored care focusing on women's specific needs and experiences, gender-specific addiction treatment addressing unique challenges faced by men, and age-appropriate treatment for teens addressing adolescent-specific issues.

Patients at Arbour Counseling Services Franklin will find the private transportation allows for discreet and convenient travel to appointments. For recreation, patients can express themselves creatively with art activities and continue education during recovery with day school.

Arbour Counseling Services Franklin has received accreditations from CARF and the state of Massachusetts.

Latest Reviews

Nancy ODonnell
3 months ago on Google
5
I have been a client here, and thou not everything is smooth, it is a busy place, I really feel I get my needs met,,and Eva the new nurse practitioner is wonderful, she tries her hardest to work with her clients, I know there is a shortage of therapists and social workers, But they do try to work with each individual to be matched with the right one, I don't have any complaints coming to Arbir Counseling, Nancy O
Donald Surprise
4 months ago on Google
1
Never received notice of appointments or changes not even a letter for my provider leaving the office. Discharged without notice or even a letter to my home address. Office didn't even have my past phone call visits recorded correctly with provider said we "no showed" when she called me for telehealth appts. Don't recommend this office staff and scheduling is a mess- no wonder my provider left
Rachel Empey
4 months ago on Google
1
Have been going here for quite a while now and until recently I would have recommended it. If it wasnt for my therapist/insurance/ONE receptionist I honestly wouldn't continue treatment here. I had a wonderful prescriber/therapist team, and I had felt the best and most stable I have in years. unfortunately, I have recently been given a new prescriber who does not care about me whatsoever. Lowered medications that helped me on FIRST appointment and does not seem to care how its affecting me mentally or physically. I finally had found ACTUAL help and in one appointment it was ripped away. And noone in this place seems to care besides my therapist. I dont think its a good idea to take 2 medications away from a person that One are truly helping that person and Two could cause serious withdrawal symptoms. Also why take away one medication and add THREE with awful side effects? Personally I dont understand. A place that helped me so much now cares so little im reduced to writing a GOOGLE REVIEW in hopes someone will read it and actually realize whats going on in there.

Location

Accepted Insurance

Arbour Counseling Services Franklin works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) facilitate clients' sustained sobriety through high-level care aligned with their evolving needs. Clients engage in multiple treatment sessions per week, typically receiving between nine and 20 hours of outpatient care weekly. The frequency and intensity of treatment gradually decreases as clients stabilize. Many intensive outpatient rehabs offer a variety of services, including addiction counseling, recovery-focused life skills training, and medication assisted treatment (MAT). Evidence-based complementary therapies are also common.
aftercare iconAftercare Support
Rehab aftercare programs offer customized, wraparound support for clients in the maintenance phase of recovery. Many clients enroll in drug rehab immediately after completing intensive inpatient or residential care. Services encompass outpatient treatment but often extend long beyond the completion of a formal recovery program and typically include a variety of medical, mental health, and social service programs. Peer coaching, relapse prevention, 12 step program induction, and related services are commonly available.
12-step icon12-Step
Recovery models based on 12 step programs feature extensive peer coaching and emphasize personal growth as a key to sustained sobriety. Regular attendance at 12 step meetings, which are anonymous, free, and available daily, is expected. The 12 steps of recovery are based on spiritual principles and support participants in addressing the root causes of their disease, accept responsibility for their choices, and accept that which is beyond their control. Self-selected sponsors provide one-one-mentoring.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP), also known as day treatment, allows you to receive rehab-level care while living at home. PHP treatment requires a minimum of 20 hours of treatment each week for an average of 90 days. PHP treatment plans can vary depending on your needs but typically includes relapse prevention, medication management, and evidence-based therapies, such as cognitive-behavioral therapy (CBT), and dialectical behavior therapy (DBT). Most insurance providers fully or partially cover PHP treatment.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Addiction is a highly complex problem, and drug rehab in Massachusetts is often necessary to address it. These programs treat physical, mental, and relational issues that are involved. Treatment empowers individuals to manage these issues without the use of drugs.

Dual Diagnosis services offer a managed continuum of care designed to provide a comprehensive system of treatment and recovery from co-occurring psychiatric and substance disorders. Co-occurring psychiatric and substance disorders are treated simultaneously with a clear recognition that stabilization/arresting of the addiction is the most immediate concern upon the patient’s entering treatment.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

teen-program thumbnail image
Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
program-for-men thumbnail image
Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
program-for-women thumbnail image
Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
child-program thumbnail image
Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
seniors-program thumbnail image
Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
hearing-impaired-program thumbnail image
Hearing Impaired Program
A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.
hiv-aids-program thumbnail image
HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Four principles are key to motivational interviewing in Massachusetts. First, the therapist offers empathy for the client's feelings and experiences. Second, they encourage the client to believe in themselves and their ability to change. Third, the therapist refrains from imposing their own viewpoints. Lastly, the therapist helps the client identify discrepancies in their circumstances and future goals.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

There is a strong link between nutrition and addiction. That's why drug rehab in Massachusetts includes nutrition therapy to teach you healthy eating habits that support addiction recovery. You'll learn what foods your body needs for healing and long term health.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Creativity is inherently healing, and can help those in recovery express thoughts or feelings they might not otherwise be able to. Creative arts therapy can include music, poetry/writing, painting, sculpting, dance, theater, sandplay, and more. Unlike traditional art, the final product matters far less than the experience of creation and expression itself.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • car iconPrivate Transportation
  • art iconArt Activities
  • building1 iconDay School
    For nearly 20 years, Arbour Counseling Services has offered a clinical program designed to provide behavioral health services to students. This program is administered within the school setting during school hours by Arbour therapists working closely with designated school staff. The services are provided to pre-school through 12th grade students.

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Massachusetts

Contact Information

Phone icon (508) 528-6037
Building icon

38 Pond Street
Suite 101
Franklin, MA 02038

Reviews of Arbour Counseling Services Franklin

2.35/5 (28 reviews)
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Reviews

1

So disappointed with my psychiatrist, he does not give you more than 15 min to tell them what the problem, then he sends you home with some random meds that dont help the situation.

Reviewed on 12/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (27 reviews)
Nancy ODonnell
3 months ago
5

I have been a client here, and thou not everything is smooth, it is a busy place, I really feel I get my needs met,,and Eva the new nurse practitioner is wonderful, she tries her hardest to work with her clients, I know there is a shortage of therapists and social workers, But they do try to work with each individual to be matched with the right one, I don't have any complaints coming to Arbir Counseling, Nancy O

Donald Surprise
4 months ago
1

Never received notice of appointments or changes not even a letter for my provider leaving the office. Discharged without notice or even a letter to my home address. Office didn't even have my past phone call visits recorded correctly with provider said we "no showed" when she called me for telehealth appts. Don't recommend this office staff and scheduling is a mess- no wonder my provider left

Rachel Empey
4 months ago
1

Have been going here for quite a while now and until recently I would have recommended it. If it wasnt for my therapist/insurance/ONE receptionist I honestly wouldn't continue treatment here. I had a wonderful prescriber/therapist team, and I had felt the best and most stable I have in years. unfortunately, I have recently been given a new prescriber who does not care about me whatsoever. Lowered medications that helped me on FIRST appointment and does not seem to care how its affecting me mentally or physically. I finally had found ACTUAL help and in one appointment it was ripped away. And noone in this place seems to care besides my therapist. I dont think its a good idea to take 2 medications away from a person that One are truly helping that person and Two could cause serious withdrawal symptoms. Also why take away one medication and add THREE with awful side effects? Personally I dont understand. A place that helped me so much now cares so little im reduced to writing a GOOGLE REVIEW in hopes someone will read it and actually realize whats going on in there.

janice watson
7 months ago
1

The office staff are horrible! They couldnt run a fever, let alone a mental health office! I have been without my main medication for 8 DAYS!!!! But, I'm not supposed to get upset! They are insensitive and do not like being called out on there failure. I would look elsewhere for help.

Emma D
8 months ago
1

The partial program isn t helpful. They get mad for not being comfortable to share when I didn t choose to come here. Staff is rude and stupid rules. Don t recommend im 14 and this partial program is horrible for adolescents. Send your child to a different partial program.

Joshua Yell
1 year ago
1

Poorly run, the front office is really the worst of it. Inaccurate information given, rude staff, prescriptions don't get sent out.My therapist is great, no issues there....he is truly the only reason I stay. Though to find someone you click with.If you're looking to get into therapy, I would look elsewhere. This place is just constant frustration.

alexis moss
1 year ago
1

went here for over a month, did not help at all. stressful environment, short staffed, unorganized.

Mark Rinaldi
1 year ago
1

Ignores a domestic violence situation, and doesn't investigate claims of patients selling and/or abusing their medications. Once they have the insurance money, they don't care what happens to anyone. Mentally ill people affect others surrounding them, and thei r society. Arbor does nothing to help society, and some may argue makes society worse. Reported a probation violation for a patient months ago, and no report was made.

scott blackwell
2 years ago
5

There are some people that get a counselor that doesn't understand them or who doesn't take the time to get to know them I've had the same counselor since I was 14 and he went through hell and back because of me he also could have given up on me and never did I am 42 and I feel that if it wasn't for him I would be here and I know that it was me too but he showed me better ways to deal with my anger

Jessica Rogers
3 years ago
1

This place is an absolute joke. My husband just went through a month of filling out paperwork with a woman who has terrible communication skills and would call him and leave inappropriate messages, at best, they have zero interest in actually helping anyone. Now after waiting a month to see a psychiatrist they just called and cancelled that appointment out of bye blue (when he called himself to CONFIRM the appointment yesterday, because you know, this is kind of important ) with absolutely no care or consideration. My husband starts a new job on Monday and will not be able to leave a new job in the middle of the day for this for awhile. This is total and complete negligence. ZERO stars, do not recommend. Absolutely deplorable conduct by so called professionals. What a joke. Don t waste your time or energy.

Julie Fiveson
3 years ago
1

I started seeing a counselor here awhile ago. I told him that I had been a legal medical cannabis patient for almost a decade so he diagnosed me with cannabis abuse disorder. That was my last session. I wouldn t recommend going here.

Joshua Riley
3 years ago
5

I called this place after getting put on multiple waiting lists at other offices. I got an appointment right away and all of the staff have been great. I m so happy to have found such great people.

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