Appalachian Community Services

Franklin, North Carolina

100 thomas Heights
Suite 206
Franklin, NC 28734

(828) 524-9385

About Appalachian Community Services

Appalachian Community Services, located in Franklin, North Carolina is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. Additional levels of care offered include relapse prevention and intervention services.

Specialty rehab programs at Appalachian Community Services include age-appropriate treatment for teens addressing adolescent-specific issues, inclusive treatment respecting diverse sexual orientations and gender identities, and age-sensitive addiction treatment considering health and life-stage issues of older adults.

Appalachian Community Services has received accreditations from CARF.

Dollar icon Payment Options

  • shield-cross iconPrivate Insurance
  • self-pay iconSelf-pay options
  • financial-aid iconFinancial aid
  • sliding-scale-payment iconSliding scale payment assistance
  • medicare iconMedicare
  • military iconMilitary insurance
  • medicaid iconMedicaid
  • military iconMilitary Insurance

Medical briefcase icon Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare

heart-hands iconIntervention Services

Intervention services can provide customized interventions tailored to the needs of the individual and family. An intervention specialist can design and conduct a drug intervention in North Carolina that encourages the individual to enter treatment in a non-coercive manner. The specialist will meet with the family to plan the intervention, then provide expert insights to guide the process and appropriate follow-up care.

medically-assisted-detox iconMedically Assisted Detox

A medically assisted detox is the safest way to remove addictive drugs and alcohol from your body. A team of licensed medical professionals will look after you 24/7 to monitor your health, help minimize discomfort, and provide medications if necessary to alleviate any withdrawal symptoms. This process is typically the first step in your recovery and may take around 5-7 days, although length will depend on your individual needs.

User icon Programs

adult-program iconAdult Program

young-adult iconYoung Adult Program

lgbtq iconLGBTQ Program

Heart icon Treatment

check iconDual Diagnosis

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

mental-health iconMental Health

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Hand holding medical sign icon Clinical Services

inpatient-file iconCognitive Behavioral Therapy

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

dialectical iconDialectical Behavior Therapy

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

intervention iconGroup Therapy

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

mental-health iconIndividual Therapy

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

desert iconMotivational Interviewing

If you're struggling with insecurity about your ability to make changes in your life, motivational interviewing in North Carolina could be a good solution. This type of therapy offers support and empowerment to help you explore your options and decide how to move forward with positive changes.

house-medical iconTrauma Therapy

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Check icon Accreditations

CARF

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

Phone icon Contact

Phone icon (828) 524-9385
Building icon

100 thomas Heights
Suite 206
Franklin, NC 28734

Call Now - Help is Available
Get Help Now - 910-260-4665
Question iconSponsored

Reviews

1.25 (13 reviews)
Rehab.com icon Rehab.com (2)
Google icon Google (11)
Accomodations & Amenities
0
Meals & Nutrition
0
Treatment Effectiveness
0
Admissions Process
0
Staff & Friendliness
0
Cleanliness
0
Value for Cost
0
Overall Experience
Date Submitted
Reviewer
Overall Experience
Date Submitted
Reviewer
1

understanding that it is overwhelming, however that it the 1 focus: customer service. Recordkeeping, who knows what and when and following through on processes. They are happy to take money and bless them for expanding the services, just PLEASE do the REST OF THE JOB!!! A ... Read More

Reviewed on 2/18/2019
1

They have to improve in communication and organization because sometimes they are not able to answer the phone/email and you really need help.

Reviewed on 9/7/2018
Overall Experience
Date Submitted

Google Rating

1.3 (11 reviews)
Jason Jackson
1 year ago
1

Went for help with my severe anxiety and PTSD. Put me on meds that made it so much worse tried to call and get my emergency anxiety meds refilled since 15 was all they thought I needed. basically told me that I had to suffer through my panic attacks until they were able to see me ..... what a joke they are not trying to help feel like they made it worse...it's ok I'll find what I need on my own hopefully it doesn't have fentanyl in it ....I should have known just to do it myself all bout money with these people.

James Teems
1 year ago
4

I am so thankful for Appalachian Community Services. I've been a patient with the.for several years now and not once have they turned me away. Not once have they not helped me. Be it in their office or calling the crisis number they provide. I can understand how mental health facilities get a "bad wrap". I've been a patient at one of those places before, until I switched to ACS. Thank you for doing all you guys do!

darlene lovingood
1 year ago
1

Betty Mottola
2 years ago
1

They are not there to help you. They do not have a doctor there. Their Doctors are from out of state or far from Franklin NC. Your appointment is done over a computer. Google FaceTime. Do you self a favor and go anywhere else but here. This place will cause all your diagnosis to come out all at once. They might even cause new ones. Don't Do It, the worst place I ever gone to in all my 55years

Response from the owner2 years ago
Thank you for sharing and we are sorry to hear about your experience. We do not want anyone to have a negative experience with our services. If you would like to speak with someone about your care, please feel free to contact us at administration@acswnc.com and a member of our care team will be in touch. If you find that you are experiencing a mental health crisis and wish to contact our 24/7/365 crisis service line, please call 888-315-2880.
Lisa Norris
2 years ago
1

Worst services ever received! Daughter had at least 3 office visits. Needed prescriptions refilled and left messages on phone with no calls returned. Finally, she went by the office and they didn t have any record for her. Never again!!

Response from the owner2 years ago
We are sorry to hear of your experience. This is not typical, and we would very much like to talk about it so that we can ensure your satisfaction and improve services for everyone. If you would, please email Lauren Garner, Director of Outpatient Services, at lauren.garner@acswnc.com so that we may address your concerns.
Angela Davis
3 years ago
1

I suggest you find another private sector psychiatric Dr to provide the needs you have. These people are only there for pushing meds and collecting the insurance. Their policy won't allow them to even write anyone who has a need for a support animal a flipping letter from a psychiatric Dr to keep you from getting evicted!!!

Anna Taylor
3 years ago
1

when you have someone who is on medication for metal health but can not receive these said medications due to lack of service from this office. No one will return phone calls to set up appointments and will not send in a refill till appointment has been made. My child has now been with out medication for over 3 days and is starting to have out burst. Due to no fault of hers. This is uncalled for and very inconsiderate for some one who has mental health problems !Macon County deserves better than what they are receiving from this agency!

Response from the owner3 years ago
We are sorry that you had this experience. We would very much like to talk about it so that we can ensure your satisfaction and improve our services for everyone. If you would, please call us at 1-888-315-2880 so that we can address your concerns.
White Guy
4 years ago
1

I've never seen any kind of office run this poorly. This place is doing a great disservice to their patients. Complete incompetence at all positions. So sad.

Michael Pratt
6 years ago
1

Total disorganization and lack of communication. Would not recommend to anyone. They tend to drop the ball a lot, and phone calls and/or emails are rarely returned. They really should be shut down.

Janet Prevette
6 years ago
1

To be a mental health place and not answering the phone is enough to give someone mental health issues. I can never get this place to answer. And 9 times out of 10 they don't call back. You get so angry you want to scream!

Sarah Hussey
6 years ago
1

Waited 2 hours to be seen. Then they tell me they are doing a computer session. The lady is call in everyone trying to get it to work. I'm behind a doctors desk in an office. No organization, really unprofessional place.

No reviews matching the selected filter!

Nearby Featured Providers

Atrium Health Behavioral Health Charlotte
Charlotte, NC (704) 444-2400

Atrium Health Behavioral Health Charlotte

Carolinas HealthCare System Behavioral Health offers a variety of mental hea... read more.
Genesis…A New Beginning
Concord, NC (704) 720-7770

Genesis…A New Beginning

Genesis A New Beginning is a licensed mental health facility that provides s... read more.
Get Help Now
Question iconWho Answers?
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Appalachian Community Services

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your First Name*
This is a required field
Your Last Name*
This is a required field
Your Phone Number
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.
Get Help Today Phone icon 800-823-7153
Question iconWho Answers?