Anna Jaques Hospital

25 Highland Avenue
Newburyport MA, 01950

Anna Jaques Hospital Two North MA 1950

About Anna Jaques Hospital

Anna Jaques Hospital Two North is a primary care provider in Newburyport, Massachusetts. They also offer specialty services like psychiatric care through their inpatient behavioral health facility. This facility addresses mental health issues and substance use disorders in adults. They also treat dual diagnosis for adults simultaneously affected by addiction and mental health issues. Specialized maternal substance use disorder treatment and support are available through their Persist Program. This serves women during pregnancy and the first year after giving birth.

Their recovery process is focused on improving your emotional health and quality of life. This is made possible through individualized treatment delivered by highly skilled and compassionate care professionals. These include certified psychiatrists, nurses and social workers. These experts provide psychiatric and substance abuse evaluation or assessment, diagnosis and treatment.

Treatment incorporates evidence based practices like group therapy that fosters peer support and encourages shared learning. This treatment helps you develop solid coping and relapse prevention strategies.

Their comprehensive inpatient services include medication management, case management and crisis oriented intensive family consultation. The latter involves immediate, focused support and guidance to families dealing with urgent or severe issues.

They collaborate with outpatient clinicians, community agencies and family members to ensure comprehensive support and continuity of care. This is essential in helping prevent relapse after inpatient care. Your case manager can help you access essential social services like housing and employment assistance if needed.

Latest Reviews

Dee
2 weeks ago on Google
1
My father was admitted in ER because no bed few days no food had to practically beg for food and what he got you wouldnt feed a stray dog ! Horrible dont go here!!!lost 4 lbs from not eating !!!
Camdyn
2 weeks ago on Google
1
My fianc had a two inch laceration on his head from a snorkeling accident so we went to the ER at around 11pm. He was put in a bay and left there for over 2 hours. Not once did a nurse or doctor come to check on him. There was only about 5 other patients and about triple the nurses. When it started to bleed worse I went to find assistant and found 12-15 nurses talking and on their phones. When I told them he was bleeding more they acted like it was an inconvenience that we needed help and still did nothing but give him gauze. We walked out after that
Brian Harding
2 weeks ago on Google
1
Worst place to have lab work 22 people waiting nothing moving no one working in lab no one being called 6 more in line no seats. I don't think anyone works here. If I could get less than one star I would

Location

Accepted Insurance

Anna Jaques Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
24-hour icon24-Hour Clinical Care
Due to various health issues that substance abuse causes, 24-hour clinical care in Massachusetts is often a necessary part of treatment. Individuals may be suffering from infections, illness, or organ damage. Having 24-hour care available ensures that these physical problems are treated along with the psychological effects of addiction. Once individuals complete detox and are medically stable, this intensive level of supervision ends, and the next phase of treatment can begin.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (978) 463-1000
Building icon

25 Highland Avenue
Newburyport MA, 01950

Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW

Reviews of Anna Jaques Hospital

2.89/5 (215 reviews)
1
Staff
1
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1
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1
Cleanliness
5
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14
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103

Reviews

1
Hospital Is Up to Something

Multiple reports of abuse of patients, hospital doesn't follow state guidelines during admissions process, 0 transparency during process, possibility of extensive billing fraud. doctors don't admit family in a timely fashion, ignore calls, and lie to cover their tracks.

John D.
Reviewed on 3/14/2024
3

Rooms are clean and spacious, and the food is pretty good for my standards. Although they require many unnecessary tests, in a vague effort to make more money it seems :/

Reviewed on 12/27/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (213 reviews)
Dee
2 weeks ago
1

My father was admitted in ER because no bed few days no food had to practically beg for food and what he got you wouldnt feed a stray dog ! Horrible dont go here!!!lost 4 lbs from not eating !!!

Camdyn
2 weeks ago
1

My fianc� had a two inch laceration on his head from a snorkeling accident so we went to the ER at around 11pm. He was put in a bay and left there for over 2 hours. Not once did a nurse or doctor come to check on him. There was only about 5 other patients and about triple the nurses. When it started to bleed worse I went to find assistant and found 12-15 nurses talking and on their phones. When I told them he was bleeding more they acted like it was an inconvenience that we needed help and still did nothing but give him gauze. We walked out after that

Brian Harding
2 weeks ago
1

Worst place to have lab work 22 people waiting nothing moving no one working in lab no one being called 6 more in line no seats. I don't think anyone works here. If I could get less than one star I would

Gabriel Durus
3 weeks ago
1

Worst hospital you can ever go to. You def leave sicker then you go in. And after the visit is done the billing department makes it even worst . It's been a year, Atleast 6 attempts for health insurance and the very bad billing department to pay it off...

Danielle Digiovine
1 month ago
5

Wonderful hospital! Friendly staff.

Sean Beebie
1 month ago
1

One of the nurses smelled like alcohol and was slurring her words, we were left sitting for hours on end with nobody to come into the room and let us know what was happening. Half of the electronics in the room didn't work . Staff was horrible

Richard Condon
1 month ago
1

Toni Durfee-Ayala
1 month ago
5

Malwina Madejowski
1 month ago
1

I called the hospital a few moments ago trying to reach a patient. The operator that answered the phone was extremely rude. I was spelling the name of the patient and she had zero patience. She also refused to provide me with her name, and transferred me elsewhere. I am shocked that this hospital has such a person answering calls and providing customer service . Please review your employee and the call.

R G
2 months ago
1

Hospitalist primary care doctor Dr. Michael Levitz for inpatient is the meanest rudest awful unsympathetic human I have come across. Please help yourself and anyone you love to stay clear of this Dr.Levitz. He lies does not explain anything introduces himself says what he wants and leaves and will keep you inpatient against your will. I am here now because I want to leave he said then I'm sectioning you now so you are staying. I am a 44 year old adult that has 100% to be a part of my medical plan and to have access to all my medical records. Do not come here.

Sandy
2 months ago
5

The emergency staff was absolutely amazing! My husband was called in minutes and waited only 10 mins. to see the dr. The Dr. knew immediately that my husband had sciatica.I would highly recommend going there.

Kelly Doran
2 months ago
5

I ve had both my babies at Anna Jaques as well as two emergency room visits. I can t say enough about the birth center. The nursing staff is absolutely amazing and the care you receive overall is excellent. It is so quiet, it feels like you are the only one having a baby! I had to ask during both stays if anyone else had a baby that weekend because it was so quiet. The rooms are clean and have everything you need (all individual, no shared rooms). Dr. Wan was excellent during my most recent birth for my planned c section , happy to check if I was progressing naturally multiple times before doing the c section in case I wanted a VBAC (at my request). The midwife care is great as well and I ve loved my midwife s at women s health. Both of my emergency room visits were also good experiences - very quickly admitted and taken care of.

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