AltaPointe Health

2009 Medical Center Drive
Bay Minette, AL 36507

AltaPointe - Outpatient Services AL 36507

About AltaPointe Health

AltaPoint–Outpatient Services, in Bay Minette, Alabama, provides mental health and addiction recovery programming for youth and adults, including specialized services for adolescents, young adults, seniors, homeless and indigent persons, justice-involved persons, and persons with co-occurring disorders. They offer crisis intervention and patient stabilization, assertive community treatment (ACT), medication assisted treatment (MAT), day treatment, intensive outpatient (IOP), general outpatient (OP), and aftercare programming.

Treatment at AltaPointe–Outpatient Services includes a medical and mental health assessment, personalized care plan, and comprehensive case management. Referrals for acute and subacute inpatient care are available.

Their day programs and intensive outpatient (IOP) services are designed for clients requiring a high level of supervision and support, including those in early recovery, those stepping down from inpatient care, and those at an elevated risk of relapse. Clients engage in intensive individual, group, and family counseling drawing on proven modalities, including cognitive behavioral therapy (CBT). Clients in opioid and/or alcohol recovery may enroll in their evidence-based MAT program for longer-term pharmacotherapy. The program promotes clients’ sustained sobriety through robust, age and gender-specific life skills training addressing topics such as coping, self-care, and relapse prevention.

Their general outpatient (OP) and aftercare services ensure a complete continuum of care aligned with clients’ evolving needs and may include step-down support, 12 step program facilitation, employment and housing assistance, and referrals for additional services.

AltaPointe–Outpatient Services accepts most major insurance plans, including Aetna, BlueCross BlueShield, Cigna, Humana, Anthem, United Healthcare, and others. They also accept Tricare, Medicare, and Medicaid. Out of network benefits vary. Contact your provider to verify coverage. Financial aid is available.

Latest Reviews

YaYa
10 months ago on Google
1
Mental Health at this place is 8-5 Monday through Friday. Apparently they think mental issues take a holiday on the weekends. Is mental health and the welfare of another human being not important 24/7? Asking for all the suicide victims that didn t get the care they needed.
Response from the owner9 months ago
Hi, Yaya. Thank you for reaching out to us. Access to care is available 24/7 by calling (251) 450-2211. Our Behavioral Health Crisis Center is also open every day, on holidays and weekends, for people needing crisis care to walk in without an appointment. The number for our crisis center is (251) 662-8000. Sincerely, April
Ori-Kye Blackmon
1 year ago on Google
1
Response from the owner2 weeks ago
Thank you for taking the time to leave us a review. I'd like to know more about your visit. Please send me an email to info@altapointe.org or give patient relations a call at (833) 921-1811. Kindly, April
Hannah Boyington
1 year ago on Google
1
They do not listen to my sons needs. Instead they re giving him medication that is WAY to strong for him.
Response from the owner2 weeks ago
Hi, Hannah. I am sorry we have not met your expectations. I appreciate your feedback and have shared it with our team. You can also contact our patient relations by calling (833) 921-1811 if you want to share anything further. Kindly, April

Location

Accepted Insurance

AltaPointe Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) are designed for clients in early recovery and those at an elevated risk of relapse. Clients in IOP attend outpatient therapy sessions for a minimum of nine hours per week but clients may receive as many as 20 hours of IOP treatment weekly. Sessions generally occur in 3-5 hour blocks, in which time clients engage in some combination of medication assisted treatment (MAT), psychotherapy, recovery skills training, or complementary care.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Teen Program
Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.
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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Program For Men
Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.
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Program For Women
Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
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Child Program
The providers who specialize in the children's rehab space understand the specialized needs that this population faces. School-based and social services such as tutoring and family counseling are often central to treatment. Child programs may also address the needs of youth experiencing substance abuse in the home, including a parent's or sibling's addiction.
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Seniors Program
Nearly one million adults age 65 and older live with a substance use disorder. Treatment providers who specialize in senior care understand the social, psychological, and physical effects of aging and how they relate to recovery. They can help clients address particular challenges and risks they may face as they get older such as overdosing and medication interactions and dependencies.
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HIV/AIDS Program
HIV/AIDS programs support disease prevention and management in high-risk individuals in recovery. Individuals who engage in intravenous drug use and other addictive behaviors are at a higher risk of becoming infected with HIV. Rehab centers that specialize in treating this population typically have a high number of nurses, physicians, and psychiatrists on staff who can make sure both their medical and mental health needs are met.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Postpartum Program
The postpartum period is a sensitive time, especially for women in addiction recovery. Rehabs with specialized programs for new mothers will offer compassionate, personalized care to meet each client's needs as they transition from pregnancy to this season of life. Care teams may include obstetricians, pediatricians, and social workers working collaboratively to give women, children, and families a healthy future.

Clinical Services

The goal of cognitive behavioral therapy in Alabama is to lessen the symptoms of certain mental health conditions, including substance abuse and co occurring mental health disorders. It is known as one of the most effective means of treatment for these conditions.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy helps you process and heal from traumatic events. Your therapist provides a safe space for you to explore emotions, develop coping strategies, and integrate the traumatic experience into a more coherent narrative. This helps to promote long term mental health.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (251) 937-2010
Building icon

2009 Medical Center Drive
Bay Minette, AL 36507

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Quentin Blount

Reviews of AltaPointe Health

1.9/5 (9 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

1.9 (9 reviews)
YaYa
10 months ago
1

Mental Health at this place is 8-5 Monday through Friday. Apparently they think mental issues take a holiday on the weekends. Is mental health and the welfare of another human being not important 24/7? Asking for all the suicide victims that didn t get the care they needed.

Response from the owner10 months ago
Hi, Yaya. Thank you for reaching out to us. Access to care is available 24/7 by calling (251) 450-2211. Our Behavioral Health Crisis Center is also open every day, on holidays and weekends, for people needing crisis care to walk in without an appointment. The number for our crisis center is (251) 662-8000. Sincerely, April
Hannah Boyington
1 year ago
1

They do not listen to my sons needs. Instead they re giving him medication that is WAY to strong for him.

Response from the owner1 year ago
Hi, Hannah. I am sorry we have not met your expectations. I appreciate your feedback and have shared it with our team. You can also contact our patient relations by calling (833) 921-1811 if you want to share anything further. Kindly, April
Ori-Kye Blackmon
1 year ago
1

Response from the owner1 year ago
Thank you for taking the time to leave us a review. I'd like to know more about your visit. Please send me an email to info@altapointe.org or give patient relations a call at (833) 921-1811. Kindly, April
Darlene Golden
2 years ago
1

This place is a joke.. my son has now been without his medication for over 2 weeks. Takes days to get a call back from a nurse to send the prescription elsewhere. I have requested multiple times that he be retested and my requests are ignored. A JOKE!!!!!!!

Response from the owner2 years ago
Thank you for taking the time to leave us a review. We appreciate the feedback, despite not having met your expectations. If you want to speak to someone about your experience, you can call our patient relations at (833) 921-811. Kindly, April
Ashton DeBrule
4 years ago
1

My very first appointment got canceled due to a storm. An appointment they set for the day a hurricane would hit, and conveniently didn't have a way to handle customers even though the entire rest of the town was already up and running. My medicine appointment is 4 days late qnd now they will reschedule to most likely next week. Let's just keep playing with my health and see how long I live shall we

Response from the owner4 years ago
Ashton, I am sorry we have not meet your expectations. If you would like to provide additional feedback you can send us an email to info@altapointe.org. Thank you, April
james chance
5 years ago
5

Chance Crenshaw
5 years ago
1

No time for appointments, not enough staff, therapist and nurse practitioner not psychiatrist, if you have serious mental health problems you or child will not need to go here you will have a elongated amount of time in between appointments, also you have two different appointments for medicine and therapy would not recommend to anyone

James Chance
8 years ago
5

Danielle Gildersleeve
8 years ago
1

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